Occidental at Xcaret Destination

 
Occidental Hotels & Resorts
  • Overview
  • Rooms
  • Facilities & Services
  • Best for...
  • Promotions
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
 
0/0Photos
Location

  • Mayan Riviera 
  • Located directly on a private man-made beach
  • 15-minute drive from Playa del Carmen
  • 75-minute drive from the Cancun International Airport
Nearest points of interest
  • Golf course 

Address:
Carretera Federal Chetumal Quintana Roo Mexico 77710

Hotel description:

The resort offers a small beach that is perfect for families with young children. If you're looking to relax in the sun, be sure to reserve beach chairs early in the morning. The hotel grounds are beautiful and you will often spot native animals lounging about. Xcaret Eco-Park is right next to the resort (fees apply) and makes for a fun visit, and they offer a great evening show.

Meal & beverage plans

All-inclusive plan
  • Breakfast, lunch, snacks and dinner daily
  • Unlimited premium brand beverages

Additional inclusions

  • Use of sun beds, beach towels and hammocks
  • Kids club with supervised activities (ages 4-12 years)
  • Access to Fitness centre
  • Gratuities

Royal Level

Upgrade to a Royal Level room and enjoy personalized attention and luxury service.  A boutique resort within a resort, guests staying in the Royal Level enjoy access to exclusive amenities and VIP services, providing an elevated luxury vacation experience, including:

  • Private VIP check-in and check-out
  • Exclusive à la carte Royal Level restaurant
  • VIP bath amenities
  • Dedicated Concierge service
  • Exclusive Royal Level pool and whirlpool
  • Nightly turn-down service
  • Room service included
  • WiFi included, and exclusive Royal Level Lounge with complimentary Internet and PC stations.

 

Check in:
03:00 PM
Check out:
12:00 PM
Number of rooms:
764
Number of floors:
3
Year built:
2002
Year last renovated:
2016

Best for...

  • Family vacation
  • Spa vacation
  • Wedding & Honeymoons
More

Promotions

More

Important notes


  • Environmental Sanitation Fee: The Municipality of Solidaridad, has imposed a new Environmental Sanitation Fee which may be collected by hotels in the Riviera Maya (from Puerto Morelos south).  The fee for guests staying from January 1, 2018 onward, the fee will be $20 pesos (approx. $1 US) per room per night. This mandatory fee will be collected locally.


  • Student Bookings: Individual student bookings are accepted. Minimum age required for check-in is 18 years old. Maximum occupancy per room is 2. A refundable deposit of $200USD per person (cash or credit card) is required. Guests who are 25 years-old and under are considered students.
Deluxe Room

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, Terrace or Balcony with Garden view
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer

Occupancy: 1-3 adults ; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

Back to top
Deluxe Concierge

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, balcony or terrace with Garden view
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer, Ceiling fan

Concierge service amenities VIP amenities in bathroom, Bath robe & slippers, turn down service (one per stay), Plate of fruit and domestic bottle of champagne in the room upon arrival, 1 hour internet in the lobby area per day, 10% discount in the Spa

Occupancy: 1-3 adults, 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

Back to top
Deluxe Romance

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Bathroom with shower only, balcony or terrace with garden view
Air conditioning: Yes
 
Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer

Romance amenities
VIP amenities in bathroom, bath robes and slippers, strawberries with chocolate and sparkling wine, One romantic dinner during stay, One continental breakfast in bed, one 25 minute couple massage per stay

Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

Back to top
Junior Suite
Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, balcony or terrace with Garden view, Large living are with a sofa
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer, Ceiling fan

Occupancy: 1-3 adults; 2 adults and 1 child (Maximum occupancy of 3) Back to top
Junior Suite Concierge

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, balcony or terrace with Garden view, Large living are with a sofa
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer, Ceiling fan

Concierge amenities VIP amenities in bathroom, Bath robe & slippers, turn down service (one per stay), Plate of fruit and domestic bottle of champagne in the room upon arrival, 1 hour internet in the lobby area per day, 10% discount in the Spa

Occupancy: 1-3 adults; 2 adults and 1 child (Maximum occupancy of 3)

Back to top
Junior Suite Romance
Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, balcony or terrace with Garden view, Large living are with a sofa
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer, Ceiling fan


Romance amenities
VIP amenities in bathroom, bath robes and slippers, strawberries with chocolate and sparkling wine, One romantic dinner during stay, One continental in bed, one 25 minute couple massage per stay

Occupancy: 1-3 adults; 2 adults and 1 child (Maximum occupancy of 3)

Back to top
Royal Level Luxury

Bed size(s): 2 double beds or 1 king size
Room(s): Full bathroom, balcony or terrace with Garden View
Air conditioning: Yes

Royal Level amenities:

  • Private check in and check out in Royal Level Lounge
  • Personalized concierge services
  • The best room available at the hotel (within room category reserved)
  • Plate of fruit and domestic bottle of champagne in room upon arrival
  • Premium amenities in room
  • Nightly turn down service
  • Exclusive a la carte restaurant available for breakfast, lunch & dinner
  • Exclusive Pool area
  • Exclusive solarium area with wait service
  • Lounge with books, free internet and more (open 7am to 10pm)

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

Back to top
Royal Level Suite
Bed size(s): 1 king-size bed
Room(s): Full bathroom with shower and hot tub, Large dining room, living room and large balcony or terrace with garden views
Air conditioning: Yes

Room facilities
Telephone, 2 flat screen televisions, DVD player, Hair dryer, Clock radio, Mini-bar (refreshed daily with water, soft drinks & beer), Safe, Iron and ironing board

Royal Level amenities:
  • Private check in and check out in Royal Level Lounge
  • Personalized concierge services
  • The best room available at the hotel (within room category reserved)
  • Plate of fruit and domestic bottle of champagne in room upon arrival
  • Premium amenities in room
  • Nightly turn down service
  • Exclusive a la carte restaurant available for breakfast, lunch & dinner
  • Exclusive Pool area
  • Exclusive solarium area with wait service
  • Lounge with books, free internet and more (open 7am to 10pm)
Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4) Back to top
Super Saver 1

Limited number of rooms available at reduced rates.

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, Terrace or Balcony with Garden view
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer

Occupancy: 1-2 (Maximum occupancy of 2)
Back to top
Super Saver 2

Limited number of rooms available at reduced rates.

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, Terrace or Balcony with Garden view
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer

Occupancy: 1-2 (Maximum occupancy of 2)
Back to top


Food & Drink
  • 11 restaurants, including 2 buffets, 5 a la carte specialty restaurants
  • La Piazza - Pizzeria
  • Royal Level à la carte (International cuisine exclusive for Royal Level guests)
  • Kids' Club-buffet with special kids' menu
  • 10 bars including a Lobby bar, a pool bar, a beach bar and a Sport bar
Dress code and reservations required at all à la carte restaurants.
Back to top


Activities
7 freshwater swimming pools, including the kid's club pool, salt-water adults only pool and Royal level

Non-motorized water sports
Snorkeling (time limit applicable; reservation required), Introductory Scuba demonstration in pool (once per person, per stay)

Land sports
2 tennis courts, Shuffleboard, Paddle court, Mini-golf, Archery

Entertainment
Daily activities and night time entertainment
Back to top


Other Services ($)

Spa, Babysitting service, On-site dive shop, On site Dolphinarium with tours, WiFi available in room and in public areas, Room service, Boutiques, Currency exchange, Internet centre, Fax and copy services, Meeting facilities, Medical services on call, Car rental desk, Laundry services


Back to top


Unlimited Xcaret Experience

Add the Unlimited Xcaret Xperience package option to any room category reservations and get the following benefits:

  • VIP hotel check-in with Mayan Welcome
  • In-room robes & slippers during the whole stay
  • Bottle of tequila and fruit plate in the room
  • Complimentary mini-bar (daily refill)
  • All day unlimited access and multi-entrance to Xcaret park during the whole stay
  • 10% off souvenirs shopping stores at Xcaret Park (Restrictions might apply)
  • 30% off 80-minute "WAYAK" Special Mayan Massage (Not combinable with other promotions)

PLUS receive $920 US resort credits & discounts to be used towards extra services at the hotel and Xcaret Park.

$500 Resort Credit

  • 2 x $70 vouchers toward a Royal Level room upgrade, subject to availability.
  • 2 x $50 vouchers toward Golf Course.
  • Four (4) $35 vouchers for Spa treatments (products or Beauty Salon services not included).
  • 2 x $25 vouchers for use at select Pueblo del Rio shops.
  • 2 x $20 vouchers toward a Romantic Dinner.
  • 3 x $10 vouchers applicable to our wine list (1 voucher per bottle).

$420 in Discounts on Tours & Activities inside the Parks

For use at XCARET PARK

  • 2 x $10 vouchers for the Sea Trek.
  • 2 x $10 vouchers for the Sharks Interactive Adventure.
  • 2 x $10 vouchers for the Stingray Encounter.
  • 2 x $10 vouchers for the Sea Trek Stingray Encounter.
  • 2 x $10 vouchers for the Dinner at Tlachco Xcaret Mexico Espectacular.
  • 2 x $10 vouchers for the Temazcal purifying experience.
  • 2 x $10 vouchers for the Tour Snuba Family or Snuba Reef.
  • 2 x $10 vouchers for Snorkel Tour.

 

For use at XEL-HÁ PARK

  • 2 x $10 vouchers for Dolphin Trek.
  • 2 x $10 vouchers for Sea Trek.
  • 2 x $10 vouchers for Snuba Caleta or Snuba Cenote.
  • 2 x $10 vouchers for the Manatees Encounter.
  • 2 x $10 vouchers for the Stingray Encounter.

 

For Tours:

  • 2 x $35 vouchers for Xel-Há / Tulum Tour.
  • 2 x $35 vouchers for Xichén Clásico Tour.
  • 2 x $10 vouchers for Xoximilco Tour

 

Offer is subject to availability and may be changed or withdrawn at any time without prior notice. Credit and Vouchers have no cash value, in whole or in part. Limit one per person, per tour/activity. Credit is per room per stay. Not responsible for errors or omissions. Unused portions/vouchers are non-refundable, non-transferable, non-exchangeable, and may not be redeemed for cash. Vouchers cannot be accumulated or combined, and will expire at check-out. Offer is subject to change, cancellation, and discontinuation and can be withdrawn at any time without prior notice.

Discover over 40 amazing exhibits and attractions including:

  • Underground Rivers, lagoons & natural pools.
  • Rotating scenic tower.
  • Butterfly Pavilion.
  • Coral Reef Aquarium.
  • Mayan Archaeological Sites.
  • Mayan Village with Mexican Cemetery.
  • Marine Sea Turtle Area.
  • Manatee Lagoon.
  • Museum Store.
  • Two private white sand coves.
  • And much more!

IMPORTANT: The Unlimited Xcaret Experience option must be purchased by all guests sharing the room.


Back to top


Additional fees might apply


Family vacation
Family fun is central at this resort that is equipped with a dedicated children’s pool and a supervised club with kid-friendly activities. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Back to top


Spa vacation
Catering to your health and wellness, this resort offers an on-site spa, fitness centre and daily physical activities (which vary, but may range from yoga to biking).

Back to top


Wedding & Honeymoons

Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.

To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

Complimentary Honeymoon Amenities:

  • Special welcome letter
  • Fresh fruit platter and bottle of sparkling wine next day after arrival
  • Free upgrade upon arrival (subject to availability)
  • Continental breakfast in bed one morning during the stay (reservations must be made in advance with Concierge)

Conditions:

  • Marriage certificate valid up until 6 months after marriage date must be presented upon arrival


Back to top





2018 Resort Discounts!

Book now and receive up to $500 USD per room per stay in Resort Discounts!  Valid for travel until December 31, 2018.

Read the 2018 Resort Discounts flyer for more details.

Back to top


Back to top