Occidental at Xcaret Destination

 
Occidental Hotels & Resorts
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Location

  • Mayan Riviera 
  • Located directly on a private man-made beach
  • 15-minute drive from Playa del Carmen
  • 75-minute drive from the Cancun International Airport
Nearest points of interest
  • Golf course nearby 

Address:
Carretera Federal Chetumal Quintana Roo Mexico 77710

Hotel description:

What you should know

  • The resort offers a small beach, which is perfect for families with young children.
  • We love the service.
  • The hotel grounds are beautiful and you will often spot native animals lounging about.

We recommend

  • Reserve beach chairs early in the morning, especially if you are looking to relax in a sun bed.
  • Xcaret Eco-Park is right next to the resort (fees apply) and makes for a great visit.
  • Don't miss the Xcaret Eco-Park evening show.

Meal & beverage plans

All-inclusive plan
  • Breakfast, lunch, snacks and dinner daily
  • Unlimited domestic alcoholic and non-alcoholic beverages
  • Wine served by the glass

Additional inclusions

  • Use of beach chairs, pool chairs and towels
  • Kids club with supervised activities (ages 4-12 years)
  • Use of fitness room
  • Gratuities

Royal Level

Royal Level

Clients reserving a Royal Level room will enjoy personalized attention and luxury service including:

  • Private check in and check out in Royal Club Lounge
  • Personalized concierge services
  • Plate of fruit and domestic bottle of champagne in room upon arrival
  • Premium amenities in room
  • Nightly turn down service
  • Exclusive a la carte restaurant available for breakfast, lunch & dinner
  • Exclusive Pool area
  • Exclusive solarium with waitress service
  • Lounge with books, free internet and more (open 7am to 10pm)

For Your Information

Student Group Bookings: Individual Student bookings are accepted. Minimum age required for check-in is 18. Maximum occupancy per room is 2. A refundable deposit of $200USD per person (cash or credit card) is required.25 years old and under are considered students.


Check in:
03:00 PM
Check out:
12:00 PM
Number of rooms:
764
Number of floors:
3
Year built:
2002
Year last renovated:
2016

Best for...

  • Family vacation
  • Spa vacation
  • Wedding & Honeymoons
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Important notes

  • Please note that as of December 21, 2016 the Occidental Grand Xcaret will become the OCCIDENTAL AT XCARET DESTINATION.

    This hotel is part of the Chain formerly known as Barcelo Hotels and Resorts NOW Barcelo Hotel Group with the following brands: Royal Hideaway Luxury Hotels & Resorts, Barcelo Hotels & Resorts, Occidental Hotels & Resorts, Allegro Hotels.

Deluxe Room

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, Terrace or Balcony with Garden view
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer

Occupancy: 1-3 adults ; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

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Deluxe Concierge

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, balcony or terrace with Garden view
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer, Ceiling fan

Concierge service amenities VIP amenities in bathroom, Bath robe & slippers, turn down service (one per stay), Plate of fruit and domestic bottle of champagne in the room upon arrival, 1 hour internet in the lobby area per day, 10% discount in the Spa

Occupancy: 1-3 adults, 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

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Deluxe Romance

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Bathroom with shower only, balcony or terrace with garden view
Air conditioning: Yes
 
Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer

Romance amenities
VIP amenities in bathroom, bath robes and slippers, strawberries with chocolate and sparkling wine, One romantic dinner during stay, One continental breakfast in bed, one 25 minute couple massage per stay

Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

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Junior suite
Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, balcony or terrace with Garden view, Large living are with a sofa
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer, Ceiling fan
Occupancy: 1-3 adults; 2 adults and 1 child (Maximum occupancy of 3)
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Junior Suite Concierge

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, balcony or terrace with Garden view, Large living are with a sofa
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer, Ceiling fan

Concierge amenities VIP amenities in bathroom, Bath robe & slippers, turn down service (one per stay), Plate of fruit and domestic bottle of champagne in the room upon arrival, 1 hour internet in the lobby area per day, 10% discount in the Spa

Occupancy: 1-3 adults; 2 adults and 1 child (Maximum occupancy of 3)

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Junior Suite Romance
Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, balcony or terrace with Garden view, Large living are with a sofa
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer, Ceiling fan


Romance amenities
VIP amenities in bathroom, bath robes and slippers, strawberries with chocolate and sparkling wine, One romantic dinner during stay, One continental in bed, one 25 minute couple massage per stay

Occupancy: 1-3 adults; 2 adults and 1 child (Maximum occupancy of 3)

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Royal Level Luxury

Bed size(s): 2 double beds or 1 king size
Room(s): Full bathroom, balcony or terrace with Garden View
Air conditioning: Yes

Royal Level amenities:

  • Private check in and check out in Royal Level Lounge
  • Personalized concierge services
  • The best room available at the hotel (within room category reserved)
  • Plate of fruit and domestic bottle of champagne in room upon arrival
  • Premium amenities in room
  • Nightly turn down service
  • Exclusive a la carte restaurant available for breakfast, lunch & dinner
  • Exclusive Pool area
  • Exclusive solarium area with wait service
  • Lounge with books, free internet and more (open 7am to 10pm)

 

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

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Royal Level Suite
Bed size(s): 1 king-size bed
Room(s): Full bathroom with shower and hot tub, Large dining room, living room and large balcony or terrace with garden views
Air conditioning: Yes

Room facilities
Telephone, 2 flat screen televisions, DVD player, Hair dryer, Clock radio, Mini-bar (refreshed daily with water, soft drinks & beer), Safe, Iron and ironing board

Royal Level amenities:
  • Private check in and check out in Royal Level Lounge
  • Personalized concierge services
  • The best room available at the hotel (within room category reserved)
  • Plate of fruit and domestic bottle of champagne in room upon arrival
  • Premium amenities in room
  • Nightly turn down service
  • Exclusive a la carte restaurant available for breakfast, lunch & dinner
  • Exclusive Pool area
  • Exclusive solarium area with wait service
  • Lounge with books, free internet and more (open 7am to 10pm)
Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4) Back to top


Food & Drink
  • 11 restaurants including 1 international buffet and 5 à la carte restaurants (Mexican, Mediterranean, Italian, Asian, Seafood)
  • La Piazza - Pizzeria
  • Royal Level a la carte (International cuisine exclusive for Royal Level guests)
  • Kids' Club-buffet with special kids' menu
  • 10 bars including a Lobby bar, a pool bar, a beach bar and a Sport bar
Dress code and reservations required at all à la carte restaurants.
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Activities

5 pools including 1 childrens pool, 10 outdoor Jacuzzis (5 located in the Cangrejo's section and 5 located in the Flamenco section)

Non-motorized water sports

Snorkeling (time limit applicable; reservation required), Introductory Scuba demonstration in pool (once per person, per stay)

Land sports 

2 tennis courts, Shuffleboard, Mini Golf

Entertainment
Daily activities and night time entertainment



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Other Services ($)

Boutiques, Spa services, Currency exchange, Internet centre, Fax and copy services, Babysitting services (reservations required), Gift shop, Meeting facilities, Massages available, Medical services on call, Car rental desk, Laundry services


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Unlimited Xcaret Experience
Add the Unlimited Xcaret Xperience package option to any room category reserved and receive the following benefits:
  • VIP hotel check-in with Mayan Welcome
  • In-room robes & slippers during the whole stay
  • Bottle of tequila and fruit plate in the room
  • Complimentary mini-bar (daily refill)
  • All day unlimited access and multi-entrance to Xcaret park during the whole stay
  • 10% off souvenirs shopping stores at Xcaret Park (Restrictions may apply)
  • 30% off 80-minute WAYAK Special Mayan Massage (Not combinable with other promotions)
  • $920 usd resort credit (per room per stay) to be used towards extra services at the hotel and Xcaret Park. Breakdown as follows...

$500 RESORT CREDIT

  • Two (2) $70 vouchers toward a Royal Level room upgrade, subject to availability.
  • Two (2) $50 vouchers toward Golf Course.
  • Four (4) $35 vouchers for Spa treatments (products or Beauty Salon services not included).
  • Two (2) $25 vouchers for use at select Pueblo del Rio shops.
  • Two (2) $20 vouchers toward a Romantic Dinner.
  • Three (3) $10 vouchers applicable to our wine list (1 voucher per bottle).

$420 DISCOUNTS IN TOURS & ACTIVITIES INSIDE THE PARKS

  • FOR USE AT XCARET PARK
  • Two (2) $10 vouchers for the Sea Trek.
  • Two (2) $10 vouchers for the Sharks Interactive Adventure.
  • Two (2) $10 vouchers for the Stingray Encounter.
  • Two (2) $10 vouchers for the Sea Trek Stingray Encounter.
  • Two (2) $10 vouchers for the Dinner at Tlachco Xcaret Mexico Espectacular.
  • Two (2) $10 vouchers for the Temazcal purifying experience.
  • Two (2) $10 vouchers for the Tour Snuba Family or Snuba Reef.
  • Two (2) $10 vouchers for Snorkel Tour.

FOR USE AT XEL-HÁ PARK

  • Two (2) $10 vouchers for Dolphin Trek.
  • Two (2) $10 vouchers for Sea Trek.
  • Two (2) $10 vouchers for Snuba Caleta or Snuba Cenote.
  • Two (2) $10 vouchers for the Manatees Encounter.
  • Two (2) $10 vouchers for the Stingray Encounter.

FOR TOURS:

  • Two (2) $35 vouchers for Xel-Há / Tulum Tour.
  • Two (2) $35 vouchers for Xichén Clásico Tour.
  • Two (2) $10 vouchers for Xoximilco Tour.

Terms & Conditions:

Resort and Park Credits offer subject to availability and may be changed or withdrawn at any time without prior notice. Vouchers have no cash value, in whole or in part. Limit one voucher per person, per tour /activity. UXX Credit is per room per stay. Not responsible for errors or omissions. Unused portions/vouchers are non-refundable, non-transferable, non-exchangeable, and may not be redeemed for cash. Vouchers cannot be accumulated or combined, and expire at check-out. Offer is subject to change, cancellation, and discontinuation and can be withdrawn at any time without prior notice.


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Additional fees might apply


Family vacation
Family fun is central at this resort that is equipped with a dedicated children’s pool and a supervised club with kid-friendly activities. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Spa vacation
Catering to your health and wellness, this resort offers an on-site spa, fitness centre and daily physical activities (which vary, but may range from yoga to biking).

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Wedding & Honeymoons
Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.

To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.



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$500 US Resort Credits 2016-2017

Stay 3 nights or more and receive up to $500 US in Resort Credits per room per stay.

For travel January 1, 2016 to December 31, 2017

Resort Credits are applicable to the following:

  • Spa
  • Room upgrade
  • Romantic dinner
  • Late check-out
  • Lobster in specialty restaurant
  • Laundry Service
  • Wine/Champagne

For full details about this Resort Credit, please consult the Flyer.


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