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Room 1

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Travel Protection

Our exclusive travel protection plans let you book vacations with flexibility and peace of mind.

  • The trusted CAREFREE plan makes travelling less stressful so you can focus on having a perfect vacation.
  • The new CAREFLEX plan allows you to change your booking, transfer your package, and cancel with a refund up to 3 days before departure.

Add travel protection plans to your booking and rest assured that we've got you covered should the unexpected happen.

Plan coverage and prices per destination

Mexico & the Caribbean
 

&

Applicable to select destinations

 

Price

Price

$49

$49

$98

 

Regular seat selection

Regular seat selection

 

 

Year-round Price Drop Guarantee1

Year-round Price Drop Guarantee1

 

 

StormGuard2

StormGuard2

 

 

$50 waiver on administrative change fees

$50 waiver on administrative change fees

 

 

Change your booking3

Change your booking3

 

 

Transfer your package3

Transfer your package3

 

 

Cancel with full refund4

Cancel with full refund4

 

Terms and conditions

CareFree must be purchased at time of booking. New package bookings only, for travel to Mexico and the Caribbean (excluding the Cayman Islands, Bermuda, Martinique, Mexico City and Puerto Rico). Cannot be combined with any other offers or promotions. Not applicable to group bookings.

CareFlex is applicable only to vacations packages to: Cuba (excluding Havana), Dominican Republic, Mexico (excluding Mexico City), Montego Bay, Saint-Lucia, Antigua, Curacao, Grenada, Great Exuma, Saint Kitts, Cartagena, Liberia. Must be purchased at the time of the booking. Applicable to new bookings only. CareFlex plans can be used year-round except during the blackout period from December 19 to January 5. CareFlex plans cannot be applied to group bookings, nor to packages at Marival Residences Luxury Resort Nuevo Vallarta, Sandals Resorts, Beaches Resorts and Grand Pineapple Beach Resorts. CareFlex plans are not applicable to bookings made with Aeroplan redemption miles. The CareFlex plan is non refundable.

1Price Drop Guarantee: Get cash back if the price of your package drops after you book. The year-round Price Drop Guarantee must be requested by phone within a period of 5 days after noticing the price drop. Not valid within 21 days of departure. Maximum $200 refund per person. Only applicable to the same package. Must be the same departure date, departure city, room category, meal plan, length of stay, flight and class of service as the original booking to qualify. Space must be available at time of requesting refund. Applies once to a booking. Refund will be processed using the original form of payment existing on file. Processing may require 14 days or more. The year-round Price Drop Guarantee is redeemable on a decrease of the total package price, including taxes.

2StormGuard lets you reschedule your booking before a storm becomes a hurricane. Valid on Flight, Hotel & Transfer packages, hotel-only, or flight-only bookings to Mexico and the Caribbean. New bookings only. Applicable only if the US National Hurricane Center declares a tropical storm warning for your destination within 72 hours of your departure. Travel must be completed within the 6 months following the redemption date, and the package value must be the same.

3Changing and transferring your booking: Name changes can be made up until 7 days prior to departure. Changes to departure date, destination, room category or occupancy can be made up until 3 days before departure. Changes to travel dates are subject to hotel and flight availability. Certain types of changes will be considered cancellations and will follow the CareFlex Cancellation Policy. One set of changes per booking can be made without penalty. The set of changes can include more than one change and/or transfer, or a cancellation. Once the CareFlex plan is purchased, changes must be made through the CareFlex plan, without using other Air Canada Vacations change and cancellation methods. Clients will assume any difference in price increase resulting from change(s). No refund is issued if the new price is lower than the original fare. New package must be booked at the time of the date change request and travel must be completed within one year of the initial departure date. CareFlex can be repurchased only at the time the change is made. Changes must be made through your travel agent who will request the change through the Customer Care department.

4Cancellation Policy: Cancellations are permitted up until 3 days prior to departure. The refund method depends on the number of days before the initial departure date: 45 days or more prior to departure, $250 will be given in in-house credit and the remaining balance of the total price will be refunded in the original form of payment; 44 to 21 days prior to departure, 50% of the total price will be given in in-house credit and 50% will be refunded in original form of payment; 20 days to 3 days prior to departure, 100% of the total price will be given in in-house credit. In case of cancellation, a waiting period of 15 days before rebooking a new vacation applies. In-house credit must be used for travel within one year of the initial departure date, and is neither transferable nor refundable. The CareFlex plan can be repurchased at the same time the new eligible package is booked. Any leftover credit can be used towards an Air Canada Vacations' booking or product (excluding car rentals) until the expiration date. Products must be booked with the same travel agency. Cancellations must be made through your travel agent who will request the change through the Air Canada Vacations' Customer Care department.

 

Europe
 
 

Price

Price

$59

 

Regular seat selection

Regular seat selection

 

Year-round Price Drop Guarantee1

Year-round Price Drop Guarantee1

 

$50 waiver on administrative change fees

$50 waiver on administrative change fees

Terms and conditions

CareFree must be purchased at time of booking. New bookings only. Special offer ends on December 31, 2018 for departures by November 30, 2019; regular price will be $99 per person. Total savings of $310 based on up to $60 for seat selection, $200 price drop and a $50 waiver on administrative change fees. Not applicable to group bookings. Offers expire at 11:59 p.m. ET on the date indicated.

1Get cash back if the price of your package drops after you book. The year-round Price Drop Guarantee must be requested by phone within a period of 5 days after noticing the price drop. Not valid within 21 days of departure. Maximum $200 refund per person. Only applicable to the same package. Must be the same departure date, departure city, room category, meal plan, length of stay, flight and class of service as the original booking to qualify. Space must be available at time of requesting refund. Applies once to a booking. Refund will be processed using the original form of payment existing on file. Processing may require 14 days or more. The year-round Price Drop Guarantee is redeemable on a decrease of the total package price, including taxes.

 

Cruise
 
 

Price

Price

$49

 

Regular seat selection

Regular seat selection

 

Year-round Price Drop Guarantee1

Year-round Price Drop Guarantee1

 

$50 waiver on administrative change fees

$50 waiver on administrative change fees

Terms and conditions

CareFree must be purchased at time of booking. New bookings only. Special offer ends on December 31, 2018 for travel completed by December 31, 2019; regular price will be $79 per person. Total savings of $310 based on up to $60 for seat selection (for Europe cruises), $200 price drop and a $50 waiver on administrative change fees. Not applicable to group bookings. Offers expire at 11:59 p.m. ET on the date indicated.

1Get cash back if the price of your package drops after you book. The year-round Price Drop Guarantee must be requested by phone within a period of 5 days after noticing the price drop. Not valid within 21 days of departure. Maximum $200 refund per person. Only applicable to the same cruise package. Must be the same cruise departure date, departure city, strateroom category, meal plan, length of stay, flight and class of service as the original booking to qualify. Space must be available at time of requesting refund. Applies once to a booking. Refund will be processed using the original form of payment existing on file. Processing may require 14 days or more. The year-round Price Drop Guarantee is redeemable on a decrease of the total package price, including taxes.

 

Why Cruise With Us?

When you cruise with Air Canada Vacations, you're getting the lowest airfare, reliable travel, flexible payment options, and other great advantages.

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