Saint Lucia travel
Before you leave Canada
It is your sole responsibility to ensure that you - and any child travelling with you - have all the travel documents necessary to enter in, or transit through, each country on your itinerary. Please ensure you verify the requirements for each country as the required documents for the outbound portion of your travel may differ from those required on the return.
Please refer to aircanada.com for complete information on travel requirements.
Please refer to aircanada.com for Baggage Information.
Airport check in
It is recommended that you present yourself at the airport counter of the airline indicated on your voucher 3 hours prior to departure. Air Canada representatives are available to assist you, or you may contact an Air Canada Vacations representative at 1-800-296-3408.
Your arrival at destination
A Spice Travel representative will meet your flight and assist you with ground transportation once you have gone through immigration and customs. (note: porters expect US $1 or equivalent for 2 bags).
The Spice Travel representative will guide you to your bus or taxi for the transfer to your accommodation. If you purchased a flight only, transfers are extra.
Hotel check in
Upon arrival at your hotel, please identify yourself at the front desk with your Air Canada Vacations voucher. You will then be assigned your accommodation. The majority of hotels’ check in is between 2:00 PM & 4:00 PM. It is recommended to pack essential items in your carry on luggage.
Your departure from destination
The day before you leave, consult the Air Canada Vacations bulletin board in your hotel lobby, for details on your departure procedures and return flight. At hotels which do not allow bulletin boards, please inquire about last minute changes at the hotel front desk.
Hotel check out
Hotel check out times may vary depending on the property but generally you must vacate the room by 12 p.m. (noon). For passengers with late flights, every effort will be made to provide you with a hospitality room, however, this cannot be guaranteed, particularly during high season.
Duty-free shops are located at the airport. After an absence of 7 days or more, Canadian residents are permitted to return with a maximum of CAD $750 of merchandise per trip without paying duty. Each time you leave Canada for at least 48 hours, you are eligible to declare up to CAD $200 of merchandise. A written declaration may be requested. Each adult is allowed 1.14 litres (40 oz.) of liquor and one (1) carton of cigarettes. If you include cigarettes, tobacco sticks and loose tobacco in your personal exemption allowance, only a partial exemption will apply. You will have to pay a minimum duty on these products unless they are marked “Canada - Duty paid”. Canadian made products sold at a duty-free shop will be marked in this way.
Airport check in
Procedures are the same as for departure from Canada.
During your holiday
Local Air Canada Vacations office
Air Canada Vacations is represented in Saint Lucia by Spice Travel. The local office is open from 8 a.m. to 6 p.m. Monday to Friday, from 9 a.m. to 1 p.m. on Saturday and is closed on Sunday. Consult the Air Canada Vacations bulletin board in hotel lobby for the representative's schedule. Consult the Air Canada Vacations bulletin board or binder in the hotel lobby for the representative’s schedule. Should you require their services please call (758) 717-2522 or (758) 724-9998. After hours emergency number is (758) 285-2522 or (758) 719 2475.
Need help or assistance with your vacation and you are unable to reach our local representative?
Contact Air Canada Vacations Customer Care:
You can ask for a doctor or a dentist through your hotel. Please contact your Spice Travel representative if you require assistance. Keep all your receipts.
Business hours: Monday to Thursday from 8 a.m. to 3 p.m. and Friday from 8 a.m. to 5 p.m. Some Canadian banks are represented in Saint Lucia.
The currency in Saint Lucia is the Eastern Caribbean dollar whose value is quoted in the business section of major newspapers. Traveller's cheques are honoured by most large hotels and stores.
Long distance calls
Please note if placing a call from your hotel room, to ask the hotel operator about connection service charges. Using a pay phone will avoid these service charges from the hotel.
Credit cards such as American Express, Visa and MasterCard, are generally honoured.
Stores are open from 8 a.m. to 12:30 p.m. and from 1:30 p.m. to 4 p.m., Monday to Thursday and on Friday until 4:30 p.m. and from 8 a.m.to 12 p.m. (noon) on Saturday.
Taxis are available in Saint Lucia. There is a local bus service that runs through the island but with no specific schedule.
Air Canada Vacations and AVIS* offer you the possibility of a car rental. Kindly contact your Destination Representative for rates and details upon arrival.
*Renter must be over 25 years of age and possess a valid driver’s license and a major credit card. Remember to drive on the left in Saint Lucia.
Optional excursions are a great way to enhance your Air Canada Vacations holiday. Choose from a wide variety of activities and excursions available at your destination. For more information or to reserve your excursion, please see our local Air Canada Vacations Representative or Ground Handler Partner.
Most hotels and restaurants add a service charge of 10% to 15% to the bill. If not, tipping is at the client’s discretion.
Tap water is safe to drink.
Local power is 220 volts, A.C., 50 cycles. We suggest that you bring your converter and electrical adapter (120 volts). Converters are available to guests at most hotels.
English and patois.
Most religions are represented. For more information, consult your hotel front desk or your Spice Travel representative.
When it is noon in Saint Lucia, it is
12 p.m. (noon) in Halifax
11 a.m. in Montreal or Toronto
10 a.m. in Winnipeg
9 a.m. in Calgary
8 a.m. in Vancouver
The above times are for the winter season only ; it does not take into account Daylight Savings time.
For inquiries relating to extension of stay or change or hotel changes, see your destination representative or contact Air Canada Vacations Customer Care:
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