Cancun/Mayan Riviera

Cancun/Mayan Riviera

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Montreal, QC to Cayo Largo, Cuba
February 3 to February 10, 2008 for in 1 room

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We understand that your plans might change upon arrival at your destination, and that you may need to reschedule your tour or travel experience.

That's OK!*

Once your booking is confirmed, you'll print a voucher with complete reservation details, including the tour operator's local telephone number. You can call them directly with any last-minute questions or date-change requests. And they'll look after you, subject to availability of course! Don't forget to mention you hold a confirmed booking voucher, made with us.

* Excludes tickets for shows, musicals, theater and other events that are not for exchange or 100% non-refundable (as per Air Canada Vacations's Terms and Conditions).

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Hard Rock Hotel Riviera Maya

 
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See all resorts:  Cancun & Riviera Maya
  • Overview
  • Rooms
  • Facilities & Services
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Location View on map

  • Riviera Maya
  • 70 minutes from Cancun Airport
  • 20 minutes from Playa del Carmen
  • Located directly on a man-made cove inlet
  • Golf course nearby

Address:
Carretera Cancun-Chetumal Km 72 Quintana Roo Mexico 77710

Meal & beverage plans

  • Casual and à la carte dining
  • Delicious snacks
  • Beverages (alcoholic & otherwise)
  • Top shelf in-room liquor dispenser
  • 24-hour room service

Additional inclusions

  • Various non-motorized water sports
  • Land sports
  • Use of fitness centre
  • Pool and beach side service
  • Daily activities & nightly entertainment
  • Kids Club
  • WiFi in room and resort wide
  • Unlimited phone calls to Canada and the Continental US
  • Gratuities
Check in:
03:00 PM
Check out:
12:00 PM
Number of rooms:
687
Number of floors:
3
Year last renovated:
2014

Best for...

  • Family vacation
  • The Spotlight Collection
  • Spa vacation
  • Freebies for Groups
  • Wedding & Honeymoons
More

The ultimate family vacation:
The ultimate flight experience and kids stay free.

Details

Important notes


  • Limitless Resort Credit Service Fee
    A 20% service fee will apply to the final price of all transactions using the Limitless Resort Credit promotion on all services or products available at Hard Rock Hotel Riviera Maya. The service fee can only be paid by cash, room charge, or credit card. The service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.
  • Effective immediately, Hard Rock guests can no longer use the Limitless Resort Credit for Woodward & Wrecktangle facility.
Additional fees might apply
Deluxe Gold King Bed

Bed size(s): 1 king-size bed
Rooms: Garden view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: Free WiFi

Room facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turn down service

Occupancy: 2 guests, including children (maximum occupancy of 2)

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Deluxe Gold Double Beds

Bed size(s): 2 double beds
Rooms: Garden view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser, Mini-bar with soft drinks, bottled water, juices & domestic beer, LCD satellite television, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service

Maximum occupancy: 4, including children

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Deluxe Gold Pure® King Bed

Bed size(s): 1 king-size bed
Rooms: Garden view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: Free WiFi

Pure® hypo-allergenic rooms are designed to provide a better night's sleep for all guests, especially allergy sufferers.  In addition to the usual cleaning protocol, PURE rooms undergo an additional seven-step process intended to reduce airborne particles and minimize the presence of potential irritants.  This process includes installation of a state-of-the-art air purification system and treatment of all coverings and surfaces in the guest room

Room facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turn down service

Occupancy: 2 guests, including children (maximum occupancy of 2)

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Deluxe Gold Pure® Double Beds

Bed size(s): 2 double beds
Rooms: Garden view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: Free WiFi

hypo-allergenic rooms are designed to provide a better night's sleep for all guests, especially allergy sufferers.  In addition to the usual cleaning protocol, PURE rooms undergo an additional seven-step process intended to reduce airborne particles and minimize the presence of potential irritants.  This process includes installation of a state-of-the-art air purification system and treatment of all coverings and surfaces in the guest room.

 

Room facilities: Liquor dispenser, Mini-bar with soft drinks, bottled water, juices & domestic beer, LCD satellite television, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service

Maximum occupancy: 4, including children

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Deluxe Platinum Double

Bed size(s): 2 double beds
Rooms: Partial ocean view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser, Mini-bar with soft drinks, bottled water, juices & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service

Maximum occupancy:
4, including children

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Deluxe Diamond

Bed size(s): 1 king-size bed
Rooms: Pool and/or partial ocean view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser with premium brands, Mini bar with soft drinks, bottled water, juice and domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Espresso/American coffee maker, Direct dial telephone, Aromatherapy and pillow menu, Hair dryer, Iron & ironing board, Exclusive in-room dining, Turn down service, Complimentary beach bag (one per room, per stay), CD/DVD player (available upon request), iPod dock, Nightly petit fours, Private check-in area - late and early check-in (subject to availability)

Maximum occupancy: 2 adults

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RRL Deluxe Platinum King

Bed size(s): 1 king-size bed
Rooms: Partial ocean view, balcony with hammock, hydro spa tub and shower
Air-conditioning: Yes
Internet: Yes

Rock Royalty Level
Clients booking a Rock Royalty Level room will enjoy personalized attention and luxury service. Rock Royalty Level features are subject to change but may include: services of a personal assistant, 25-minute couple massage, VIP check-in and late check-out (subject to availability) and priority reservations.

Room facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turn down service

Occupancy: 1-2 adults (maximum occupancy of 2)

 

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RRL Deluxe Platinum Double

Bed size(s): 2 double beds
Rooms:
Partial ocean view, balcony with hammock, hydro spa tub and shower
Air-conditioning: Yes
Internet: Yes

Rock Royalty Level
Clients booking a Rock Royalty Level room will enjoy personalized attention and luxury service. Rock Royalty Level features are subject to change but may include: services of a personal assistant, 25-minute couple massage, VIP check-in and late check-out (subject to availability) and priority reservations.

Room facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown service

Occupancy: 4 guests, including children (maximum occupancy of 4)

 

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Deluxe Platinum Grand Sky Terrace
Bed size(s): 1 king-size bed
Rooms: Best available view, Balcony with hammock, Access to private 2nd floor grand sky terrace with lounge chairs and hydro spa tub, Bathroom with shower
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Private BBQ service available on sky terrace ($), Turn down service

Maximum occupancy: 2

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Deluxe Family

Bed size(s): 1 king-size bed and 2 double beds
Rooms: Garden or resort view, Balcony with hammock, Two connecting rooms, Bathroom with shower, Hydro spa tub in each room
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser in adult's room, Adult minibar with soft drinks, bottled water, juice & beer, Kid friendly minibar with juice, soft drinks and chocolate milk, LCD satellite TV, Purified water, Rock Spa® bath amenities, L'Oreal Kids bath amenities, Adult and kids bathrobes & slipper, Digital safe (laptop size),
Coffee maker, Direct dial telephone, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service, iPod dock, Xbox 360, with a selection of DVD's & Xbox games available upon request, Kids beach toys, Kid's room service menu, Candies & cookies upon arrival

Maximum occupancy: 6, including children and infants

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Deluxe Platinum Grand Sky Terrace 2 bedroom

Bed size(s): 1 king-size bed and 2 double beds
Rooms: Best available view, Balcony with hammock, Access to private 2nd floor grand sky terrace with lounge chairs and hydro spa tub, Two connecting rooms with hydro spa tub
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slipper, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service, Private BBQ service available in sky terrace ($)

Maximum occupancy: 6, including children and infants

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Rock Suite Platinum 2 Bedroom

Bed size(s): 1 king-size bed and 2 double beds
Rooms: Ocean front view, Two bedroom suite, one room, Hydro spa tub in each room, Over sized private balcony with hammock, lounge chairs and tables, Living and dining room area, Private bathroom with shower
Air-conditioning: yes
Internet: WiFi

Room facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Espresso/American coffee maker, Direct dial telephone, Hair dryer, Iron & ironing board, 24-hour room service, Exclusive in-room dining, Turn down service, Nightly petit fours, Aromatherapy and pillow menu, CD/DVD player (available upon request), Complimentary beach bag (1 per room, per stay), iPod dock

Maximum occupancy: 6, including children and infants Back to top
Rock Suite Platinum Rooftop Lounge 2 Bedroom

Bed size(s): 1 king-size bed and 2 double beds
Rooms: Ocean front view, Balcony with hammock, Two bedrooms, Dining and living room area, Hydro spa tub in each room, Sky terrace with a hydro spa tub, table, chairs, bathroom
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Espresso/American coffee maker, Direct dial telephone, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service, Nightly petit fours, Aromatherapy and pillow menu, CD/DVD player (available upon request), iPod dock, Complimentary beach bag (1 per room, per stay)

Personal Assistant Service : Valid for new bookings made by December 31, 2018 for travel until December 18, 2020.  Includes:

On call personal assistant, Ironing service (2 items per person per stay), Express luggage delivery, Complimentary shoe shine, Spa tub preparation (with 24 hours notice), Personal assistance with reservations (on and off property), Priority reservations to picks® and mix® Program

Maximum occupancy: 6, including children and infants

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Rock Star Suite 2 Bedroom

Bed size(s): 1 kind size bed and 2 double beds
Rooms:
2 bedrooms, Ocean view, Terrace with hammock, hot tub, shower, table and chairs, Hydro spa tub and shower
Air-conditioning: Yes
Internet:
Yes

Rock Royalty Level
Clients booking a Rock Royalty Level room will enjoy personalized attention and luxury service. Rock Royalty Level features are subject to change but may include: services of a personal assistant, 25-minute couple massage, VIP check-in and late check-out (subject to availability) and priority reservations.

Room facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown service

Occupancy: 6 guests, including children and infants (maximum occupancy of 6)

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Additional fees might apply

Food & Drink
Restaurants
  • The Market - International Buffet
  • Pizzeto - Wood stove pizza, salads, soups & pastas a la carte
  • Frida - Traditional Mexican specialties a la carte
  • Ipanema - Brazilian Rodizio
  • Zen - Teppanyaki experience
  • Toro - Steak house (located in the Heaven section, adults only)
  • Ciao - Italian specialties a la carte (located in the Heaven section, adults only)
  • Le Petit Cochon - Countryside French Bistro (located in the Heaven section, adults only)
  • Caffeto - Continental breakfast, snacks, coffee & tea
  • Float - Snacks by the pool
Bars & lounges
  • Sun Bar - located off the main lobby
  • Float - pool bar
  • Dive - located at the heart of the Heaven pool with swim up bar
  • Martini Bar - located at Heaven for all adult guests
  • Heaven Bar & Lounge - with live DJ entertainment and located at Heaven for all adult guests (coming March 2014)
  • Rhythm Bar - located at Heaven for all adult guests

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Activities

Riviera Maya Pools & Beach

  • Private Beach
  • Zero Entry Kids' pool
  • Family Pool

Heaven Pools & Beach

  • Central Pool - exclusive to adult guests
  • Semi-Olympic pool - exclusive to adult guests 
  • Cross Current Rhythm Pool - exclusive to adult guests
  • Private Beach & Natural Sea Cove

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Other Services ($)
  • Rock Spa®
  • POSH® Beauty Salon
  • The Rock Shop® offering legendary Hard Rock and retail merchandise
  • Colin Cowie Weddings CollectionTM

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Woodward Riviera Maya ($)

Woodward has a new paradise at Hard Rock Hotel Riviera Maya. This 29,000 sq. ft. facility offers a one-of-a-kind experience in Mexico built for thrills, and uniquely designed for all skill levels.

Get in on the Action!


Ride, flip or capture video. Woodward Riviera Maya has it all: Pump Track, Indoor concrete skatepark, Trampolines, Spring floor, Foam Pits, ParkBoard™ and ParkSki™ indoor snowboard and ski equipment, Ninja Obstacle Course, Launch ramps to foam pit and resi-landing, Interactive digital media lab, Café/snack bar, DJ booth for music and bands, Viewing platform for friends and families


Step Up Your Game!


Expert instructors will guide you through private lessons or drop-in sessions in any of the following activities: Indoor skateboarding and BMX biking, Dryland snowboarding and skiing, Scooter, Parkour, Trampoline and tumbling, Cheer and dance, Digital Media Lab


How to Register: Guests can sign up on a first-come, first-served basis.  First visit requires a 1-hour introductory session ($49 US) followed by 1-hour of free play.
 


Who Can Play: Guests ages 7 and up, of all skill levels are welcome  Written parental consent is required for guests under 18.  Micro sessions are available for guests 3-7 years of age is accompanied by parent(s) (parents must pay the 2 hour session as well).
 


Hours: Monday-Sunday from 12:00pm to 10:00pm (subject to change). Micro sessions are available daily from 10am-12pm.
 


Equipment: Safety equipment such as helmets, knee pads, and elbow pads are available for rent and helmets are required by everyone when using wheeled equipment. ParkBoard™ indoor snowboards and ParkSki™ indoor skis are included in the cost of admission. Skateboards, BMX bikes, and scooters are available for rent. Guests are welcome to bring their own equipment, subject to staff approval. Guests are provided with computer stations and software for the Digital Media Lab, and GoPro cameras are available for rent at no charge.

Payment & Cancellation
: Guests can charge to their rooms or use cash or credit for payment at the facility.  To avoid being charged at full-cost, cancellations must be made 24 hours in advance.  (Resort Credit is not accepted).

Prices (subject to change without prior notice):

  • Drop-in Sessions: $34.50 USD
  • Drop-n Session + All Day Pass Wrecktangle Combo: $49.50 USD
  • Double Stack Session: $64.50 USD includes 2-hour drop-in session plus 2 more hours of any activity in the facility
  • Private sessions start at $50 USD

    Insurance:
    Woodward Riviera May is fully-insured and all participants must sign a waiver.  There is a nurse on-property and a doctor on-call 24/7.

    Rules & Regulations: Possession or usage of drugs and alcohol is strictly prohibited. Theft, vandalism, fighting, and threatening or harassing behavior will not be tolerated and if warranted, the appropriate law enforcement officials will be contacted. If any of the rules are violated, guests will be removed from facility without refund.

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WreckTangle ($)

Woodward's timed obstacle course, WreckTangle is designed for both children and adults ready to rise to the challenge.
Obstacles to Conquer

  • Side-steps
  • Rope Swing
  • Cargo Crawl
  • Rotating Platforms
  • Hanging Rings
  • Lily Pads
  • Cheese Slices
  • Swinging Punching Bags
  • Woodward Mountains
  • 25 foot zip line
  • Quarter Pipe

How to Register : Guests can sign up on a first come first serve basis at the front desk of Woodward facility.   No reservations required.

Who Can Play: Ninjas of any ages over 36 inches tall.  Maximum weight permitted is 250 lbs

Hours: Open daily from 10am - 12 pm and open sessions from 12pm - 8pm

Pricing:

  • Three run pass: $10 USD
  • All Day Pass to Wrecktangle: $29.50 USD
  • All Day Pass to Woodward/Wrecktangle: $100 USD

 
INSURANCE:
Woodward Riviera Maya is fully insured and all participants must sign a waiver. There is a nurse on-property

RULES AND REGULATIONS:

Possession or usage of drugs and alcohol is strictly prohibited. Theft, vandalism, fighting, and threatening or harassing behavior will not be tolerated and if warranted, the appropriate  law enforcement officials will be contacted. If any of the rules are violated, guests will be removed from facility without refund.


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Additional fees might apply


Family vacation

If you are looking for a special place for your next family vacation, this resort is a great choice.

Kids Club

The Kids Club is loaded with all the amenities of an all-inclusive luxury resort, with fun, kid-oriented activities scheduled throughout the week, making for a vacation experience parents appreciate and children will never forget!  Let them play and have fun in a secure environment while you enjoy too.  Designed for kids between 4-12 years old, the Kids Club provides playful and safe activities so that the entire family finds their paradise in Cancun.

Themed Rooms

Grab your backstage pass and head over to the Dance Studio and the Construction Zone, located at the Kids Club, where an array of ongoing activities await.

Interactive Activities

Whether it's all day or all night, there is entertainment for all ages. The fun is non-stop for the littlest rock stars as they learn, sing, dance, build, dress up, and enjoy.

PLAY
This resort is part of the Play program, which offers the following family-friendly perks:
  • Kids Eat, Play, and Stay FREE 1
  • Pre-boarding for families
  • Dedicated pool areas or sections for kids
  • Supervised kids' clubs and more!

Play More
Upgrade to Play More to receive even more family-friendly perks2:
  • All inclusions of the Play program above
  • Seat selection at time of booking for every member of the family — a value of $160 for a family of 4 or $40 per passenger3
  • $10 in-flight meal voucher per family member, per way3
Play More is available at the time of booking for only $39 per adult and $19 per child!

Terms & Conditions
Valid for bookings and departures starting July 17, 2017. Must be travelling with minimum one child aged 2-12. Subject to availability. Conditions may apply. Program subject to change without notice. 1Kids 12 and under. Eat free promotion applicable at participating all-inclusive resorts. Based on maximum occupancy of hotel room. Conditions may vary by resort. 2Air Canada Vacations' Play More program is available with air-inclusive packages only. Not applicable to groups. 3Not applicable to children under 2.

The Spotlight Collection
The Rockin' Collection

This collection lets you take your vacation to another level. EARN 4,000 BONUS Aeroplan® Miles per couple on top of the Miles you already receive with your package†. Plus, enjoy the following exclusive added values:
  • $1,800 US limitless resort credit
  • Extra $200 US resort credit for select room categories
  • Priority luggage delivery
  • VIP amenity in room
  • Upgraded amenities for special occasions
  • Preferred room location
  • Early check-in/late check-out (subject to availability)
Subject to availability. Restrictions may apply.
† Bonus Aeroplan® Miles shown based on two Aeroplan® members sharing accommodation. Travellers must register to earn their bonus Aeroplan® Miles before the departure date of the qualifying trip.
Spa vacation

The full-service Rock Spa® offers an endless variety of treatments for body and soul.

Located in the adult's only HEAVEN Section, Rock Spa® with 75 treatment rooms and featuring steam room, hydrotherapy current pools, lavish surroundings and personal spa butler.

Yoga Temple

Enjoy daily instruction, tropical views and the ultimate in Riviera Maya relaxation at the on-site Yoga Temple

Posh Beauty Salon®

Every Rock Star deserves the VIP treatment. And that 's exactly what you'll get at the Posh® Beauty Salon.

Body Rock® Fitness Center

The state-of-the-art workout facility packed with all that you need to keep in shape for the show.

Freebies for Groups

11th adult FREE

Book an air-inclusive group package of a certain size and some guests can travel for free. That includes free flights.

Request a quote with our convenient online form at: aircanadavacations.com/groups

If booking hotel-only, free flights not available. Some restrictions may apply. Subject to change without notice. Not applicable to incentive groups. Taxes apply. Based on double occupancy. Restrictions can include, but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, availability, number of passengers. Contact our groups department for details.

Wedding & Honeymoons
Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.

To book travel for your wedding group, request a quote from us.

To find out more information about wedding packages and optional services or to book your wedding please contact 1-855-762-5255.

With Love, From the Hard Rock Hotels

Complimentary Honeymoon Package for all honeymooners comes with perks like breakfast in bed, the perfect honeymoon dinner, a hydro spa tub experience and more!

Honeymoon couple must present proof of marriage within the past year. In order to receive the above amenities, when making your reservation, please mention that you are a HONEYMOONER so it can be identified accordingly.

$1800 Limitless Resort Credit

Book now and get up to $1800 Resort Credit!

Terms

  • Applicable for travel until December 21, 2020.
  • The amount of the Resort Credit varies depending on travel dates, room category reserved and number of nights booked.


Using Your Resort Credits
Limitless Resort Credit can be used towards selected tours, spa, beauty salon services, romantic and special dinner events, upgraded wine* selection at restaurants, photo packages at rock shots®, selected take away products and The Colin Cowie Weddings Collection™.  Service fee applies.

*upgraded wine not applicable to Hard Rock Hotel Cancun or Hard Rock Hotel & Casino Punta Cana.

Service Fee
A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products available at Hard Rock Hotel Cancun, Hard Rock Riviera Maya, Hard Rock Hotel & Casino Punta Cana and Hard Rock Hotel Vallarta. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.

Read the Terms & Conditions for full details.
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Double Limitless Resort Credit
Book a stay of 3 nights or more and get DOUBLE Limitless Resort Credit!

The doubled resort credit amounts per night are as follows:
  • 3 nights: $1,000
  • 4 nights: $1,500
  • 5- 6 nights: $3,000
  • 7 - 8 nights: $3,600
  • 9- 11 nights: $4,000
  • 12- 13 nights: $5,000
  • 14 nights or more: $7,200
Terms:
  • Book between November 1, 2017 and October 31, 2018
  • Travel between November 1, 2017 and December 20, 2019
  • Minimum 3 nights required
  • Applies to all room categories.
  • Limitless Resort Credit amount varies per room category. Refer to the Limitless Resort Credit Disclaimer to obtain applicable amount per room category and for terms & conditions.
  • Applicable to reservations for hotel only, and to reservations for flight and hotel packages. Applies to NEW reservations only; existing reservations do not qualify. Reservations with overlapping dates qualify. Promotion is based on arrival date. Promotion is subject to change without prior notice and may be discontinued at any time. Applicable to leisure, social, wedding group bookings. Promotion code MUST be reported at time of booking for reservation to be entered correctly in hotel’s system. Promotion will not be honored if promotion code is not reported.

Service Fee: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit Promotion on all services or products. Service fee also applies to Unlimited Golf. Service fee can only be paid with cash, room charge, and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.
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Kids Stay & Eat FREE in 2018!

Two kids ages 4-12 years old stay and eat FREE all year round when sharing room with at least one adult.

Valid for new bookings made between December 30, 2017 and December 21, 2018 and for travel from January 4, 2018 to December 21, 2018. Some blackout dates apply.

Terms & Conditions:

  • Applies to NEW reservations only.
  • Does NOT apply to the following dates: from March 24 to 31, 2018 & from June 15 to August 18, 2018
  • Reservations with overlapping dates qualify, discount will apply for nights within travel window.
  • Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time.
  • Applies to group bookings. 
  • Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays
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Kids Stay & Eat FREE in 2019/2020!

Two kids ages 4-12 stay and eat FREE all year round*, when sharing room with at least one full paying adult!

Valid for new bookings made between February 15, 2018 - December 21, 2019 for travel from January 4, 2019 - December 15, 2020.  *Some blackout dates apply.

Terms & Conditions.

  • Applies to new bookings only
  • A minimum 3 night stay is required
  • Blackout Dates: April 13-20, 2019, December 15, 2019 - January 3, 2020 and April 4-11, 2020
  • Applies to package bookings only (air and hotel)
  • Group bookings are eligible.
  • Promotion is subject to change without prior notice and may be discontinued at any time
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Personal Assistant in Suites

Kick it into high gear at the all-inclusive Hard Rock Hotels in Mexico and the Dominican Republic. With bigger rooms, awesome views and prime locations, you can experience your own Personal Assistant in our Suites.

Book between January 1, 2018 and December 31, 2018 for travel from January 1, 2018 to December 18, 2020.  Available when reserving the Rock Suite Platinum 2 Bedroom and Rock Suite Platinum Rooftop Lounge 2 Bedroom categories.

Inclusions:

  • On call personal assistant
  • Ironing service (2 items per person per stay)
  • Express luggage delivery
  • Complimentary shoe shine
  • Spa tub preparation (with 24 hours notice)
  • Personal assistance with reservations (on and off property)
  • Priority reservations to the picks® and mix® Program

Terms & Conditions:
Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; promotion is based on arrival date. Promotion is subject to change without prior notice and may be discontinued at any time. Also applies to group bookings.

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Unlimited Golf

Unlimited rounds of golf per stay!

Valid for bookings made from April 15, 2017 - December 20, 2019 for travel April 15, 2017 - December 2, 2019.

Valid at the following Golf Courses:

  • Riviera Cancun Golf Club
  • Hard Rock Golf Club Riviera Maya

Tee times are subject to space and availability.  A 20% service service fee will apply to each round of golf played.

Terms & Conditions:

  • Applies to all bookings arriving as of April 15, 2017
  • Reservations with overlapping dates qualify.
  • Promotion is subject to change without prior notice and may be discontinued at any time.
  • Applicable to group bookings.
  • Promotion code MUST be reported at time of booking for promotion to be honored
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Unlimited Spa

All Rock Spa® treatments and packages are included without limit during your stay. While you enjoy this unlimited spa promotion, you can also use your Limitless Resort Credit to add more activities to your stay!

Valid for new bookings made between May 4, 2018 and December 20, 2018 for travel during same period.

A 20% service fee applies for each service booked.

Terms & Conditions:

  • Combinable with Limitless Resort Credit and Double Limitless Resort Credit.
  • Applicable to both land only and package bookings with a minimum stay of 5 nights
  • Applies to new reservations only, existing reservations do not qualify
  • Reservations with overlapping dates qualify
  • Promotion is subject to change without prior notice and may be discontinues at any time
  • Applicable to social groups
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