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Unlimited-Luxury®
- Limitless access to gourmet a la carte dining options without reservations required
- Unlimited international and domestic top-shelf drinks
- Unlimited natural fruit juices and soft drinks
- 24-hour room service
Additional Inclusions
- Pool and beach wait service
- 24-hour concierge service
- Free WiFi and international calling to the US and Canada with the Unlimited Connectivity mobile app
Sip, Savor & See Dining Experience
As part of the privileges of Unlimited-Luxury®, guests of Now Jade Riviera Cancun have the chance to enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating.
Special restrictions may apply for Christmas and New Year’s Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theater. *Sip, Savor & See may be limited due to private events and resort buyouts.
Best for...
- Wedding & Honeymoons
- Family vacation
- Kids stay & eat free
Promotions
Important notes
Environmental Sanitation Fee: The municipal government of Cancun has imposed an environmental sanitation fee which will be collected by hotels in Cancun and the Riviera Maya. As of January 1, 2019, guests will pay a fee between $20 and $30 pesos (approx. $1.00 - $3.00 CAD) per room, per night. This mandatory fee will be collected locally and is subject to change without prior notice..
Junior Suite Tropical View Double
Bed size(s): 2 double bedsRoom(s): Balcony or terrace; Bathroom with hydro-tub and separate rain shower
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
LCD cable TV, Direct dial telephone, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board
Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)
Junior Suite Tropical View King
Junior Suite Tropical View KingBed size(s): 1 king-size bed
Room(s): Balcony or terrace; Bathroom with hydrotub and separate rain shower
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
LCD cable TV, Direct dial telephone, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board
Occupancy: 1-2 adults; 2 adults and 1 child (Maximum occupancy of 3) Back to top
Junior Suite Ocean View Double
Bed size(s): 2 double bedsRoom(s): Balcony or terrace; Bathroom with hydro-tub and separate rain shower; Living area
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
LCD cable TV, Direct dial telephone, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board
Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 3)
Junior Suite Ocean View King
Bed size(s): 1 king-size bed
Room(s): Balcony or terrace; Bathroom with hydrotub and separate rain shower; Living area
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
LCD cable TV, Direct dial telephone, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board
Occupancy: 1-2 adults; 2 adults and 1 child (Maximum occupancy of 3)
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Junior Suite Ocean Front Double
Bed size(s): 2 double bedsRoom(s): Balcony or terrace; Bathroom with hydrotub and separate rain shower; Living area
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
LCD cable TV, Direct dial telephone, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board
Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 3)
Junior Suite Ocean Front King
Bed size(s): 1 king-size bedRoom(s): Balcony or terrace; Bathroom with hydro-tub and separate rain shower; Living area
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
LCD cable TV, Direct dial telephone, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board
Occupancy: 1-2 adults; 2 adults and 1 child (Maximum occupancy of 3)
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Family Suite
Bed size(s): 1 king-size bed and 2 double bedsRoom(s): Balcony or terrace; Tropical view; Bathroom with hydrotub and separate rain shower; Living area
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
LCD cable TV, Direct dial telephone, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board
Occupancy: 1-4 adults; 3 adults and 3 children; 2 adults and 4 children (Maximum occupancy of 6)
Preferred Club Suite Ocean View Double
Bed size(s): 2 double bedsRoom(s): Balcony or terrace with whirlpool for 2 overlooking the ocean; Bathroom with separate rain shower; Separate living room with sofa
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
2 LCD cable TV's, 2 telephones, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board, two closets
Preferred Club Amenities:
Personalized check-in and checkout with concierge service; Access to the private Preferred Club lounge and to the adults-only pool; Preferred status and amenities; Private areas throughout the resort; Upgraded luxury bath amenities, Pillow menu;
Complimentary computer access in the Club Lounge; Upgraded mini-bar and room service menu; Daily continental breakfast service, afternoon hot & cold hors d'ouevres and exquisite desserts & fine liquors in the lounge
Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)
Preferred Club Ocean View King
Bed size(s): 1 king-size bed
Room(s): Balcony or terrace with whirlpool for 2 overlooking the ocean; Bathroom with separate rain shower; Separate living room with sofa
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
2 LCD cable TV's, 2 telephones, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board, two closets
Preferred Club Amenities:
Personalized check-in and checkout with concierge service; Access to the private Preferred Club lounge and to the adults-only pool; Preferred status and amenities; Private areas throughout the resort; Upgraded luxury bath amenities, Pillow menu;
Complimentary computer access in the Club Lounge; Upgraded mini-bar and room service menu; Daily continental breakfast service, afternoon hot & cold hors d'ouevres and exquisite desserts & fine liquors in the lounge
Occupancy: 1-2 adults; 2 adults and 1 child (Maximum occupancy of 3)
Preferred Club Suite Ocean Front Double
Bed size(s): 2 double bedsRoom(s): Balcony or terrace with whirlpool for 2 overlooking the ocean; Bathroom with separate rain shower; Separate living room with sofa
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
2 LCD cable TV's, 2 telephones, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board, two closets
Preferred Club Amenities:
Personalized check-in and checkout with concierge service; Access to the private Preferred Club lounge and to the adults-only pool; Preferred status and amenities; Private areas throughout the resort; Upgraded luxury bath amenities, Pillow menu;
Complimentary computer access in the Club Lounge; Upgraded mini-bar and room service menu; Daily continental breakfast service, afternoon hot & cold hors d'ouevres and exquisite desserts & fine liquors in the lounge
Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 3)
Preferred Club Ocean Front King
Bed size(s): 1 king-size bedRoom(s): Balcony or terrace with whirlpool for 2 overlooking the ocean; Bathroom with separate rain shower; Separate living room with sofa
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
2 LCD cable TV's, 2 telephones, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board, two closets
Preferred Club Amenities:
Personalized check-in and checkout with concierge service; Access to the private Preferred Club lounge and to the adults-only pool; Preferred status and amenities; Private areas throughout the resort; Upgraded luxury bath amenities, Pillow menu;
Complimentary computer access in the Club Lounge; Upgraded mini-bar and room service menu; Daily continental breakfast service, afternoon hot & cold hors d'ouevres and exquisite desserts & fine liquors in the lounge
Occupancy: 1-2 adults; 2 adults and 1 child (Maximum occupancy of 3)
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Preferred Club Governor Suite
Bed size(s): 1 king-size bed
Room(s): Balcony or terrace; Bathroom with separate rain shower; Indoor hydro tub; Spacious closet; Foyer; Full independent guest bathroom and shower; Patio lounge with double terrace that includes and outdoor whirlpool, living room with TV, spacious dining room and ocean views
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
LCD cable TV's, Direct-dial telephone, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board, two closets
Preferred Club Amenities:
Personalized check-in and checkout with concierge service; Access to the private Preferred Club lounge and to the adults-only pool; Preferred status and amenities; Private areas throughout the resort; Upgraded luxury bath amenities, Pillow menu;
Complimentary computer access in the Club Lounge; Upgraded mini-bar and room service menu; Daily continental breakfast service, afternoon hot & cold hors d'ouevres and exquisite desserts & fine liquors in the lounge
Occupancy: 1-2 adults (Maximum occupancy of 2)
Deal of the Day
A limited number of rooms at reduced rates.
Bed size(s): 1 king-size bed or 2 double beds
Room(s): Balcony or terrace; Bathroom with hydro-tub and separate rain shower
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
LCD cable TV, Direct dial telephone, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board
Preferred Deal of the Day
A limited number of rooms at reduced rates!
Bed size(s): 2 double beds
Room(s): Balcony or terrace with whirlpool for 2; Bathroom with separate rain shower
Air conditioning: Yes
Internet: WiFi (Unlimited Connectivity)
Room facilities:
2 LCD cable TV's, 2 telephones, Alarm clock with iPod connection, Bathrobes & slippers for use during stay, Hairdryer, Mini-bar (refreshed daily), Electronic safe, 24-hour room service, Coffee & tea maker, Iron & ironing board, two closets
Preferred Club Amenities:
Personalized check-in and checkout with concierge service; Access to the private Preferred Club lounge and to the adults-only pool; Preferred status and amenities; Private areas throughout the resort; Upgraded luxury bath amenities, Pillow menu;
Complimentary computer access in the Club Lounge; Upgraded mini-bar and room service menu; Daily continental breakfast service, afternoon hot & cold hors d'ouevres and exquisite desserts & fine liquors in the lounge
Food & Beverage
9 dining options including 6 a la carte featuring Italian, Mediterranean (adults only), French, Asian and Mexican cuisines; International buffet; Casual poolside grill; Cafe
7 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits
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Activities
3 pools including a main pool, Preferred Club Adults-only pool and Kids wading pool; Euro-bungee; Big screen movies on the beach, Theme parties and live nightly entertainment, Game courts (tennis, basketball and soccer), Beach and water volleyball, Board games, Water and beach aerobics, Archery, Driving range, Turtle Release Program (seasonal); Watersports including kayaks, hobie cats and snorkeling); Explorer's Club for Kids ages 3-12; Core Zone Teens Club for ages 13-17Back to top
Other Services ($)
Wedding & Honeymoon packages, Spa, Beauty Salon, Car rentals, Shopping onsite, Laundry service, Medical facilities, Business Centre, Meeting and conference rooms, Currency exchangeBack to top
Golf
Guests can enjoy one complimentary round per person, per day. There are additional fees that guests are responsible for at the golf course.
- Premium tee times and golf cart fees apply
- Transportation to and from golf course may not be included (check with individual resort for details)
- Please check with the concierge for availability & golf course information
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Wedding & Honeymoons
To book travel for your wedding group, request a quote from us.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

Family vacation
Family fun is central at this resort that is equipped with a dedicated childrens pool and a supervised club with kid-friendly activities. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Kids stay & eat free
Children 3-12 years of age stay and eat free at this resort for travel from:
- January 1, 2019 - December 22, 2019
- January 1, 2020 - December 22, 2020
The following blackout periods apply: February 3, 2019 - April 20, 2019, June 15, 2019 - August 17, 2019, February 4, 2020 - April 21, 2020 and June 14, 2020 to August 15, 2020
Maximum room occupancy restriction apply. Children must be sharing a room with 2 full paying adults. Existing bedding must be used. Please note that any discounts will be reflected in your final price at checkout.

Resort Coupons
$200 in Resort Coupons per room, per stay!
Valid for travel from December 23, 2018 - December 22, 2020.
Guests will receive $200 in coupons broken down as follows:
- Three coupons worth $40 each
- Two coupons worth $20 each
- Four coupons worth $10 each.
These coupons may be used only as follows:
- $100 for Spa treatment (two coupons worth $40 and one coupon worth $20. Only one coupon can be redeemed per spa treatment)
- $60 for romantic dining (one $40 coupon and one $20 coupon may be combined, resulting in a total discount of $60 off one romantic dining experience)
- $40 for wine purchases (only coupons worth $10 may be used and cannot be combined, therefore one $10 coupon can be applied toward one bottle of wine)
- Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, internet service (where applicable), marina services, dive shop, medical services, car rentals and travel agency services.
- Resort Coupons must be redeemed at the time of reservation or service.
- Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year's Gala dinners.
- Resort Coupons are not accumulative and cannot be combined with any other promotion or special offer including, but not limited to spa treatment discounts.
- Resort Coupons are only valid during the original stay and cannot be deducted upon check out.
- Not combinable with other promotions or special offers unless otherwise indicated in the promotion.
- This entire offer is based on availability and can be modified or closed out at any time.
- Not applicable to group bookings.
PLEASE NOTE THAT RESORT COUPONS ARE NOT COMBINABLE WITH DEAL OF THE DAY ROOMS.
Bonus Features
Valid for travel until October 31, 2019.
- Preferred room location (Based on resort layout. Areas of high aesthetic appeal and low disturbance or noise. Within category purchased.)
- Early check-in/late checkout (subject to availability)
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