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Cancun/Mayan Riviera

Cancun/Mayan Riviera

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Montreal, QC to Cayo Largo, Cuba
February 3 to February 10, 2008 for in 1 room

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Sandos Caracol Eco Resort

 
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See all resorts:  Cancun & Riviera Maya
  • Overview
  • Rooms
  • Facilities & Services
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Location View on map

  • Riviera Maya
  • Beachfront
  • 52 kilometres from Cancun International Airport
  • 15 minutes from downtown Playa del Carmen

Address:
Carr Chetumal Pto Juarez 295 Km Quintana Roo Mexico 77710

Hotel description:

Sandos Caracol Eco Resort is an all-inclusive, family friendly resort situated beachfront in Playa del Carmen offering a water park featuring splash areas and 29 slides, recently expanded with seven new slides exclusively for teens and adults and five for children. Sandos Caracol Eco Resort is also fantastic for nature-lovers and explorers, as the resort lies in the middle of a lush green area at the edge of an exotic jungle, surrounded by cenotes, mangroves and natural lagoons: an ecologically-rich environment for those who dream about a perfect beach escape.

This resort is divided into three distinct sections:

  • Family Section: Guestrooms in this section have been designed for families.  For even more amenities, reserve a Signature Eco room.
  • The Select Club: This secluded section caters to adults only (ages 18 years and over) and includes upgraded amenities including a private pool, beachfront clubhouse and Jacuzzi area.
  • Royal Elite: This luxurious section is situated only a few steps from the beach with rooms accommodating guests of all ages.

Please refer to the "Accommodations" section for descriptions of each room category.

Meals & beverages plans


All-inclusive plan

  • Breakfast and lunch (buffet) and dinner (buffet or à la carte) daily
  • Unlimited domestic and international beverages

All Nature Experience

Learn to live like the ancient Mayans throughout the week with activities and performances for adults and children inspired by regional history and culture.

The All Nature Experience is a unique interactive program that allows guests to discover the Mayan culture on distinctive natural surroundings.  At Sandos Caracol Eco Resort, the All Nature Experience is a way of being, living and thinking.  Weekly activities program include daily eco tours, swimming a a cenote (natural sink hole), photo safari, bicycle tour, sensory experience, Mayan ball game, Sandos survivor and Mayan survivor, nature trails and meditation sessions on the beach.  Witness Mayan representative ceremonies, visit a Mayan herb garden, plant indigenous plant species and participate in natural treatments and ancient rituals at the spa.  

Guest are welcome to participate in All Nature Experience events, Adventure activities, Nature activities, Flora and Fauna sessions and Eco Education.  Activities for the entire family are at your disposal.

Stay at 1, Play at 2

Guests of Sandos Caracol Eco Resort can enjoy exchange privileges with sister property, Sandos Playacar Beach Resort with the following conditions:

  • Exchange privileges are subject to availability and we will have a limited allotment of complimentary day passes available
  • Guests must book their day pass at the front desk at Sandos Caracol
  • The day pass schedule is from 11 a.m. until 11 p.m., taking into account the opening hours of the facilities and services
  • Day pass includes access to the buffet restaurants (not to the à la carte restaurants)
  • Ground transportation is not included and is at the guests’ expense
Check in:
02:00 PM
Check out:
12:00 PM
Number of rooms:
956
Number of floors:
3
Year built:
1999
Year last renovated:
2011

Best for...

  • Family Vacation
  • Weddings & Honeymoons
More

Important notes


  • Student groups or spring breakers restricitons: The hotel does not allow groups of students nor spring breakers.  Youth up to 20 years old are only admitted when accompanied by an adult sharing the same room
     
    The minimum age for check-in is 21 years.

  • Environmental Sanitation Fee: The municipal government of Cancun has imposed an environmental sanitation fee which will be collected by hotels in Cancun and the Riviera Maya. As of January 1, 2019, guests will pay a fee between $20 and $30 pesos (approx. $1.00 - $3.00 CAD) per room, per night. This mandatory fee will be collected locally and is subject to change without prior notice..

Additional fees might apply
Super Saver Standard Room

A limited number of rooms available at reduced rates!

Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Jungle view; Balcony, Bathroom with shower, Rooms located in the Family section of the resort
Air conditioning: Yes

Room facilities
Telephone, Cable television, safe, hairdryer, WIFI, Clock radio with alarm, Mini bar (refreshed daily)

Occupancy: 1- 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4) Back to top
Standard Room

Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Jungle view; Balcony, Bathroom with shower, Rooms located in the Family section of the resort
Air conditioning: Yes

Room facilities
Telephone, Cable television, safe, hairdryer, Clock radio with alarm, Mini bar (refreshed daily)

Occupancy: 1- 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)
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Eco Family Superior Room

NEW Signature Eco Collection offer completely renovated rooms inside the family section.

Bed size(s): 1 king-size bed and bunk bed for two children
Rooms: Jungle view; Terrace, Bathroom with shower
Air conditioning: Yes

Room facilities
Telephone, Cable television, safe, hairdryer, Bathrobes and slippers for use, Purified water dispenser (cold and hot), Mini bar (refreshed daily), 24 hr room service, Iron and Ironing board, WiFi

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

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Eco Family Suite

Bed size(s): 1 king-size bed, Separate area with bunk bed for 3 children
Rooms: Jungle view; Balcony with kids' plunge pool, Two showers, Two sinks and Two WC's
Air conditioning: Yes

Room facilities
Telephone, Cable television, safe, hairdryer, Bathrobes and slippers for use, Purified water dispenser (cold and hot), Mini bar restocked daily, 24 hr room service, Iron and Ironing board,WiFi

Occupancy: 3 adults and 2 children OR 2 adults and 3 children (maximum occupancy of 5).  Minimum occupancy is 2 adults and 2 children or 3 adults

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Eco Family Penthouse

Bed size(s): Master bedroom with 1 king-size bed; Separate room with bunk bed for 3 children
Rooms: Balcony or terrace; Jungle view; Two bathrooms, each with shower
Air conditioning: Yes

Room facilities
Telephone, Cable television, safe, hairdryer, Bathrobes and slippers for use, Purified water dispenser (cold and hot), Mini bar restocked daily, 24 hr room service, Iron and Ironing board,WiFi

Occupancy: 3 adults and 2 children OR 2 adults and 3 children (maximum occupancy of 5).  Minimum occupancy is 2 adults and 2 children or 3 adults.
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Royal Elite Superior

Bed size(s): 1 king-size bed or 2 double beds
Rooms: Balcony or terrace; Pool or Ocean view; Bathroom with shower
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Luxury linens and pillows, Internal water recycling system, Solar water heating system, LED lighting system, Plush bathrobes, Select bracelet, 24-hour room service, iPod docking station

Occupancy: 1 - 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4) Back to top
Royal Elite One Bedroom Suite

Bed size(s): 1 king-size bed in Master Bedroom and 1 sofa bed in separate living area
Rooms: Terrace; Pool or Ocean view; Bathroom with shower
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Luxury linens and pillows, Internal water recycling system, Solar water heating system, LED lighting system, Plush bathrobes, Select bracelet, 24-hour room service, iPod docking station

Occupancy: 1 - 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4) Back to top
Royal Elite Penthouse

Bed size(s): 1 king-size bed in Master Bedroom and 1 sofa bed in separate living area
Rooms: Balcony or terrace; Pool or Ocean view; Bathroom with shower; In-room Jacuzzi
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Luxury linens and pillows, Internal water recycling system, Solar water heating system, LED lighting system, Plush bathrobes and slippers, Select bracelet, 24-hour room service, iPod docking station

Occupancy: 1 - 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4) Back to top
Superior Select Club - Adults Only 18+

Bed size(s): 1 king-size bed or 2 double beds
Rooms: Balcony; Jungle view; Bathroom with shower; Rooms located in the secluded Select Club (Adults only 18+) section of the resort
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Welcome bottle of sparkling wine and fruit plate, Select bracelet, Plush bathrobes, 24-hour room service, WiFi, Access to exclusive pool area and beach club for Adults Only.

Occupancy: 1 - 3 adults (maximum occupancy of 3)
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Deluxe Select Club - Adults Only 18+

Bed size(s): 1 king-size bed and 1 sofa bed
Rooms: Balcony; Jungle view; Bathroom with shower; In-room Jacuzzi; Living area; Rooms located in the secluded Select Club (Adults only 18+) section of the resort
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Welcome bottle of sparkling wine and fruit plate, Select bracelet, Plush bathrobes, 24-hour room service, WiFi, Access to exclusive pool area and beach club for Adults Only.

Occupancy: 1 - 3 adults (maximum occupancy of 3)
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Select Club Penthouse - Adults Only 18+

Bed size(s): 1 king-size bed and 1 sofa bed
Rooms: Balcony with outdoor Jacuzzi tub; Jungle view; Bathroom with shower; In-room Jacuzzi; Separated living room, Rooms located in the secluded Select Club (Adults only 18+) section of the resort
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Welcome bottle of sparkling wine and fruit plate, Select bracelet, Plush bathrobes, 24-hour room service, WiFi, Access to exclusive pool area and beach club for Adults Only.

Occupancy: 1 - 3 adults (maximum occupancy of 3)
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Additional fees might apply

Food & Drink
  • 8 restaurants, including 3 buffets and à la carte restaurants featuring Brazilian, Italian, Japanese, Mediterranean and vegan cuisine; Seafood and steak house.
  • 10 bars

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Activities
  • 3 pools, including Chill Out pool, Main pool with activities, and exclusive pool for Select Club Adults Only
  • Aqua park with sections designed for kids of all ages. 
  • Daytime activities including Aqua gym, beach volleyball, Beach soccer, Non-motorized water sports, Water polo, Tennis and Eco-activities
  • Kids Club with supervised activities for children ages 4-12
  • Nighttime entertainment
  • Mini-farm Animal Keepers activities
  • Wi-Fi in designated public areas of the hotel

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Health & Relaxation
  • Fitness centre
  • Morning meditation
  • Zumba
  • Spa del Mar ($)

 


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Other Services ($)
  • Spa (18+)
  • Golf nearby
  • Scuba diving and reef snorkeling trips
  • Car rentals
  • Romantic dinners on the beach
  • A la carte wines
  • ATM machine and currency exchange
  • Photo shop
  • Medical services
  • Laundry services
  • Wedding services, unique wedding locations (one of a kind gazebo on the beach, ocean front roof top terrace, cenote)
  • Babysitting service


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Additional fees might apply


Family Vacation

Sandos Caracol Eco Resort has attractions and activities to keep the whole family entertained each day.  

Aqua Park

Designed kids of all ages (from toddlers to grown ups).  Featuring 29 water slides, Poolside snack bar, Multiple play areas, Showers and bathrooms, Lifeguard supervision. 

Kids ClubWith supervised activities for children ages 4-12 years old.  Kids can enjoy activities like mini-yoga, arts & crafts, video games, learn about local eco systems , classic games, mini-Olympics, playground area, Foosball tables and more!
Weddings & Honeymoons

Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.

To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

Guests celebrating their Honeymoon will receive a fruit basket and bottle of sparkling wine in their room.  This must be requested at time of booking.

Exclusive Bonus Features

Air Canada Vacations guests traveling between November 1, 2017 and October 31, 2019 will receive a $100 US Spa Credit per room per stay!

Terms & Conditions:

  • Valid for new bookings only
  • Spa credit is broken down into 4 vouchers of $25 US each
  • Vouchers cannot be accumulated
  • They are non-transferable or redeemable for cash
  • A maximum of $25 US credit can be used per spa treatment
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Bonus Features

Valid for travel November 1, 2017 to October 31, 2019.

  • Preferred room location (Based on resort layout. Areas of high aesthetic appeal and low disturbance or noise. Within category purchased.)
  • Free WiFi or internet (throughout resort excluding Standard and Deluxe Rooms)
  • 3 guaranteed a la carte dinners

 

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