BlueBay Grand Esmeralda

 
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Location

  • Riviera Maya
  • Beach front
  • 45 kilometres from Cancun airport
  • 15-minute drive from Playa del Carmen

Address:
Federal Chetumal-Puerto Juarez, KM300 Quintana Roo Mexico 77710

Meal & beverage plans

All-inclusive plan

  • Breakfast, lunch, snacks and dinner daily
  • Unlimited local and select imported alcoholic and non-alcoholic beverages 
  • 24-hour room service (delivery charge applies)

Additional inclusions

  • 24-hour sports bar
  • Fully equipped gym
  • Mini-Club for children 2-12 years of age and divided into three age groups (2-4 years old, 5-8 years old, 9-12 years old)
Check in:
03:00 PM
Check out:
11:00 AM
Number of rooms:
979
Number of floors:
4
Year last renovated:
2008

Best for...

  • The Spotlight Collection 2018-19
  • Play
  • Spa vacation
More

Important notes

  • A section of the main swimming pool is currently closed for repairs.  The work is estimated to last approximately one month.  After this is complete, the other section will close for similar work, lasting approximately one month.   The entire project is estimated to be complete by December 15.  During this time, when a section of the pool is closed, the other section will continue to be available to guests.  There is also one additional pool on the property that continues to be available.  We have been assured by the supplier that every effort is being made to minimize any disruption to guests.
  • Due to various weather conditions, the restored beach is experiencing erosion on a daily basis. As a result, the size of the beach varies from day to day.  In an effort to maintain the beach in some areas, sand bags have been placed along the ocean shore to assist in maintaining the beach.
  • The Municipality of Solidaridad, has imposed a new Environmental Sanitation Fee which may be collected by hotels in the Riviera Maya (from Puerto Morelos south).  The fee for Guests staying from Oct 1-Dec 31/17, is $10 pesos (approx .50 cents) per room per night.  For guests staying from Jan 1/18 onward, the fee will be $20 pesos (approx. $1USD) per room per night.  This mandatory fee will be collected locally.
Garden View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Full bathroom, balcony or terrace
Air conditioning: Yes
Internet: WiFi for 1 device per room

Room facilities
Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Mini-bar (restocked daily), In-room safe, 24-hour room service (delivery charge applies), Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

Wheelchair accessible rooms available on request.

 

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Garden View PLAY

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Full bathroom, balcony or terrace
Air conditioning: Yes
Internet: WiFi for 1 device per room

Room facilities
Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Mini-bar (restocked daily), In-room safe, 24-hour room service (delivery charge applies), Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

PLAY

This resort is part of the Play program, which offers the following family-friendly perks:

  • Kids Eat, Play, and Stay FREE 1
  • Pre-boarding for families
  • Dedicated pool areas or sections for kids
  • Supervised kids' clubs and more!
Terms & Conditions:
Valid for bookings and departures starting July 17, 2017. Must be travelling with minimum one child aged 2-12. Subject to availability. Conditions may apply. Program subject to change without notice. 1Kids 12 and under. Eat free promotion applicable at participating all-inclusive resorts. Based on maximum occupancy of hotel room. Conditions may vary by resort. Not applicable to groups. See "Best For" tab for more details.

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

Wheelchair accessible rooms available on request.

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Ocean View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Full bathroom, balcony or terrace
Air conditioning: Yes
Internet: WiFi for 1 device per room

Room facilities
Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Mini-bar (restocked daily), In-room safe, 24-hour room service (delivery charge applies), Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

Wheelchair accessible rooms available on request.

 

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Emerald Jacuzzi Suite

Bed size(s): 1 king-size bed
Room(s):  Full bathroom, lounge and dining area, terrace with Jacuzzi
Air conditioning: Yes
Internet: WiFi internet access (2 devices per room, restrictions may apply)

Room facilities
Sofa bed, Extra bathroom, Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap)

Emerald inclusions
Private and personalized concierge check-in, Free WiFi (2 devices per room, restrictions may apply), Personalized welcome letter from the GM, Electronic safety deposit box, VIP treatment during entire stay, Daily fresh beach towels in room, Daily stocked mini-bar, 24 hour complimentary room service, 1 lobster dinner per stay (previous reservation required, subject to availability), 2 complimentary access to the water circuit of the Spa (per person per stay, not combinable), 1 plate of fruit upon arrival, 25% discount on Spa per person (not combinable, treatments only no products), Private bar including 1 bottle of brandy, 1 bottle of Tequila Reposado, 1 bottle of ginger, 2 bottles of rum, 1 bottle of whisky, Unlimited access to à la carte restaurants (subject to availability), Unlimited access to the Privilege beach area (VIP area of the beach).

IMPORTANT: a minimum stay of 6 nights is required to receive these extra amenities

Occupancy: 1 - 3 adults; 2 adults plus 2 children; 3 adults plus 1 child (Maximum occupancy: 4)

Theses rooms are Located on upper floors. Wheelchair accessible rooms available on request.

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Emerald Swim-Up Suite

Bed size(s): 1 king-size bed
Room(s): Full bathroom, lounge and dining area
Air conditioning: Yes
Internet: WiFi internet access (2 devices per room, restrictions may apply)

Room facilities
Sofa bed, Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

Emerald inclusions
Private and personalized concierge check-in, Free WiFi (2 devices per room, restrictions may apply), Personalized welcome letter from the GM, Electronic safety deposit box, VIP treatment during entire stay, Daily fresh beach towels in room, Daily stocked mini-bar, 24 hour complimentary room service, 1 lobster dinner per stay (previous reservation required, subject to availability), 2 complimentary access to the water circuit of the Spa (per person per stay, not combinable), 1 plate of fruit upon arrival, 25% discount on Spa per person (not combinable, treatments only no products), Private bar including 1 bottle of brandy, 1 bottle of Tequila Reposado, 1 bottle of ginger, 2 bottles of rum, 1 bottle of whisky, Unlimited access to à la carte restaurants (subject to availability), Unlimited access to the Privilege beach area (VIP area of the beach).

IMPORTANT: a minimum stay of 6 nights is required to receive these extra amenities

Occupancy: 1 - 3 adults; 2 adults plus 2 children; 3 adults plus 1 child (Maximum occupancy of 4)

These rooms are located on the ground floor with direct access from the spacious terrace to the private pool. Wheelchair accessible rooms available on request.

 

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Super Saver Run of House

EXCLUSIVE to Air Canada Vacations

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Full bathroom, balcony or terrace
Air conditioning: Yes
Internet: WiFi ($)

Room facilities
Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Mini-bar (with bottled water, beer and soft drinks), In-room safe, 24-hour room service (delivery charge applies), Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

Occupancy: 2 - 3 adults; 2 adults plus 2 children; 3 adults plus 1 child (Maximum occupancy of 4)

Wheelchair accessible rooms available on request.

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Food & Drink
  • 9 restaurants including 3 buffets, 6 a la carte featuring Asian, French, Italian and Mexican cuisine; seafood, snack bar and steakhouse
  • 7 bars, including the Black & White Bar, open 24 hours


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Activities

3 pools including kids pool;  Recreational activities, Tennis, Table tennis,  Water activities and Aqua Gym, Giant Chess, Pool volleyball, Non-motorized water sports, Theatre, Night Club (in the lounge bar), Kids Club (ages 2-12), Beach party

 


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Health & Relaxation
Fully equipped gym, BlueBay Spa ($)

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Services ($)
Car rental services, Nanny service (reservations required at least 24 hours in advance and subject to availability), Wedding and Honeymoon packages, Laundry service, Spa, Sauna and steam baths, Shopping Plaza with boutiques, tobacconist and souvenir shops, Medical services, Nanny service (advanced booking required), 24-hour room service, Water sports and scuba centre, WiFi

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Additional fees might apply


The Spotlight Collection 2018-19
Bliss Collection

This collection lets you take your vacation to another level. EARN 4,000 BONUS Aeroplan® Miles per couple on top of the Miles you already receive with your package†. Plus, enjoy the following exclusive added values:
  • Separate check in
  • Extra à la carte dinners
  • Welcome drink
  • 20% discount on Spa treatments
  • Free WiFi (1 device per room)
  • Late checkout until 3pm (subject to availability
  • FREE in-room safe
Valid for travel between November 1, 2018 and October 31, 2019. † Bonus Aeroplan Miles shown based on two Aeroplan members sharing accommodation. Travellers must register to claim bonus Aeroplan Miles before the departure date of the qualifying trip. Exclusive added values vary by resort. Subject to availability. Restrictions may apply.


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Play

This resort is part of the Play program, which offers the following family-friendly perks:

  • Kids Eat, Play, and Stay FREE 1
  • Pre-boarding for families
  • Dedicated pool areas or sections for kids
  • Supervised kids' clubs and more!

Play More
Upgrade to Play More to receive even more family-friendly perks2:
  • All inclusions of the Play program above
  • Seat selection at time of booking for every member of the family — a value of $160 for a family of 4 or $40 per passenger3
  • $10 in-flight meal voucher per family member, per way3
Play More is available at the time of booking for only $39 per adult and $19 per child!

Terms & Conditions
Must be travelling with minimum one child aged 2-12. Subject to availability. Conditions may apply. Program subject to change without notice. 1Kids 12 and under. Eat free promotion applicable at participating all-inclusive resorts. Based on maximum occupancy of hotel room. Conditions may vary by resort. 2Air Canada Vacations' Play More program is available with air-inclusive packages only. Not applicable to groups. 3Not applicable to children under 2.



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Spa vacation
Catering to your health and wellness, this resort offers an on-site spa, fitness centre and daily physical activities (which vary, but may range from yoga to biking).

BlueBay Spa, with first class service open from 9am - 7pm.



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Weddings & Honeymoons
Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.

To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.


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Family vacation

If you are looking for a special place for your next family vacation, this resort is a great choice.

  • Children's activities
  • Supervised Children's Mini-Club with 3 age groups and specialized staff
  • Babysitting available (on request 24 hours in advance and subject to availability
  • Children's area in pool


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Air Credit Offer

Book from November 12, 2018 onward for travel between December 1, 2018 and April 30, 2019*

  • A $100 USD Air Credit per room per stay

Terms & Conditions

  • Valid only for new bookings made during the specified booking and travel windows.
  • Air Credit is per room per stay
  • Applies when booking the Garden View room category only
  • Applicable to bookings based on double occupancy only
  • *Blackout dates: December 22, 2018 - January 2, 2019
  • Minimum stay of 7 nights is required
  • Air credit discount will be reflected in the final package price
  • Combinable with current rate offers
  • Offer is subject to change without prior notice and the hotel reserves the right to discontinue this offer at any time

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