El Dorado Royale, A Spa Resort by Karisma

 
  • Overview
  • Rooms
  • Facilities & Services
  • Best for...
  • Promotions
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
  • PhotoBigHolder
 
0/0Photos
Location

  • Puerto Morelos
  • 45-minute drive from Cancun International Airport

Address:
Km 45 Carretera Cancun Tulum Quintana Roo Mexico 77710

Meal & beverage plans

Gourmet Inclusive®

  • Breakfast, lunch, snacks and dinner daily
  • Unlimited alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • 24 hour room service (some restrictions on rainy days)

Additional inclusions

  • WiFi
  • Concierge, beach and pool butler service
  • Lounge chairs by the beach and pool areas
  • Beach towel service
  • Unlimited free international calls.
  • Scheduled shuttle to Cancun and Playa del Carmen (reservations required)
  • Taxes and Gratuities
Check in:
03:00 PM
Check out:
12:00 PM
Number of rooms:
478
Number of floors:
3
Year built:
2000

Best for...

  • The Spotlight Collection
  • Adults-only vacation
  • Wedding & Honeymoons
More

Promotions

More

Important notes


  • Beach erosion: Due to various weather conditions, the restored beach is experiencing erosion on a daily basis. As a result, the size of the beach varies from day to day. In an effort to maintain the beach area, Karisma Resorts has placed sandbags along the ocean shore.

  • Age requirement: Adults only (18+)

  • Environmental Sanitation Fee: The Municipality of Solidaridad, has imposed a new Environmental Sanitation Fee which may be collected by hotels in the Riviera Maya (from Puerto Morelos south).  The fee for Guests staying from Oct 1-Dec 31, 2017, is $10 pesos (approx .50 cents) per room per night.  For guests staying from Jan 1, 2018 onward, the fee will be $20 pesos (approx. $1USD) per room per night.  This mandatory fee will be collected locally.
Luxury Jacuzzi Junior Suite

Bed size(s): 1 king-size bed or 2 double beds
Rooms: Terrace or balcony, garden view, Bathroom with shower and luxury Jacuzzi
Air conditioning: Yes

Room facilities
Cable television, Telephone, Ceiling fan, Hairdryer, Minibar, Coffee maker, Safe, Bathrobes, Amenity kit, Iron & ironing board

Occupancy: 1-3 adults (maximum occupancy of 3)

Back to top
Beachfront Jacuzzi Junior Suite (formerly Premium Jacuzzi Junior Suite)

Bed size(s): 1 king-size bed
Rooms: Balcony or terrace, Bathroom with shower and luxury Jacuzzi
Air conditioning: Yes

Room facilities
Cable television, Telephone, Ceiling fan, Hairdryer, Minibar, Coffee maker, Safe, Bathrobes, Amenity kit, Iron & ironing board

Premium amenities include: Personalized check-in, Upgraded in-room amenities, Champagne and fruit platter upon arrival, Additional pillow-menu, In-room aromatherapy menu, Premium room service, Personal Concierge, Exclusive pool and beach butler service

Occupancy: 1-2 adults (maximum occupancy of 2) Back to top
Swim-up Jacuzzi junior suite

Bed size(s): 1 king-size bed or two double beds
Rooms: Terrace with direct access to semi-private pool, Bathroom with shower and luxury Jacuzzi
Air conditioning: Yes

Room facilities
Cable television, Telephone, Ceiling fan, Hairdryer, Minibar, Coffee maker, Safe, Bathrobes, Amenity kit, Iron & ironing board

Occupancy: 1-2 adults (maximum occupancy of 2)

Back to top
Beachfront Honeymoon Suite

Bed size(s): 1 king-size bed
Rooms: Ocean view,  Bathroom with shower and luxury Jacuzzi
Air conditioning: Yes

Room facilities
Cable television, Telephone, Ceiling fan, Hairdryer, Minibar, Coffee maker, Safe, Bathrobes, Amenity kit, Iron & ironing board

Premium amenities include: Personalized check-in, Upgraded in-room amenities, Champagne and fruit platter upon arrival, Additional pillow-menu, In-room aromatherapy menu, Premium room service, Personal Concierge, Exclusive pool and beach butler service

Occupancy: 1-2 adults (maximum occupancy of 2)
Back to top
Connoisseur 2 Bedroom Suite

Bed size(s): Master bedroom with king-size bed, Second bedroom with 2 double beds.
Rooms: Each suite has an indoor and outdoor luxury Jacuzzi, contemporary bathrooms with shower; Private swimming pool
Air conditioning: Yes

Room facilities
Living room, dining room, Cable television, Telephone, Ceiling fan, Hairdryer, Bar stocked with premium liquors, wines, juices and gourmet snacks, Coffee maker, Safe, Bathrobes, Amenity kit, Iron & ironing board

Connoisseur Collection

This collection lets you take your vacation to another level. EARN 4,000 BONUS Aeroplan® Miles per couple on top of the Miles you already receive with your package†. Plus, enjoy the following exclusive added values:

  • Pre-arrival assistance with planning your vacation, scheduling dinner reservations, spa treatments, activities, excursions and special requests
  • VIP meet, greet, and private round-trip airport transfers for up to 5 people
  • 15% discount on all spa services, special events, and premium wine list
  • Private check-in
  • Dedicated majordomo 24/7
  • Premium pillow and aromatherapy menus
  • Personal cell phone while on property to communicate with your majordomo
  • Canada Beef Culinary Series by Karisma (approx. US$250 value)
  • Priority seating at hotel restaurants
  • Personalized bathrobes and Guerlain bath amenities
  • Turndown service with dessert and nightly gifts
  • Welcome bottle of champagne and seasonal fruit basket
  • Customizable mini-bar from the Gourmet Inclusive selection
  • Dedicated beach beds
  • Unlimited candlelight beach dinners at adults-only resorts
  • Premium departure gift

Valid for travel between November 1, 2017 and October 31, 2018. Applicable to the Connoisseur 2-bedroom Suite only. Subject to availability. Restrictions may apply.
† Bonus Aeroplan® Miles shown based on two Aeroplan® members sharing accommodation.

Occupancy: 1-6 adults (maximum occupancy of 6)

Back to top


Food & Drink

15 a la carte restaurants featuring Caribbean, gourmet, Italian, Mediterranean and Mexican cuisines; Health bar, pizzeria, 24-hour room service

9 bars


Back to top


Activities
5 pools, Daily and nightly activity program with live music & shows, Bicycles to ride around the premises, Kayaking and snorkeling gear, Scuba clinics in pool, Daytime tennis including rackets and balls

Back to top


Health & Relaxation
NAAY Spa ($) with full-service beauty salon, Fitness facilities, Sauna and steam room
Back to top


Other services ($)
Scuba diving trips, certificates, rental equipment and deep sea fishing, Gift shop and Logo shop, Car rental, Telephone, Candlelight dinner, International wine selection, Laundry service, Currency exchange, Medical services available 24 hours, Tennis lessons, ATM (USD only), Tour desk, Spa, Motorized water sports, Wedding services, Coffee shop serving Starbucks, High-speed wireless internet, 76,000 square-foot hydroponic greenhouse
Back to top


Additional fees might apply


The Spotlight Collection
Connoisseur Collection

This collection lets you take your vacation to another level. EARN 4,000 BONUS Aeroplan® Miles per couple on top of the Miles you already receive with your package†. Plus, enjoy the following exclusive added values:
  • Pre-arrival assistance with planning your vacation, scheduling dinner reservations, spa treatments, activities, excursions and special requests
  • VIP meet, greet, and private round-trip airport transfers for up to 5 people
  • 15% discount on all spa services, special events, and premium wine list
  • Private check-in
  • Dedicated majordomo 24/7
  • Premium pillow and aromatherapy menus
  • Personal cell phone while on property to communicate with your majordomo
  • Canada Beef Culinary Series by Karisma (approx. US$250 value)
  • Priority seating at hotel restaurants
  • Personalized bathrobes and Guerlain bath amenities
  • Turndown service with dessert and nightly gifts
  • Welcome bottle of champagne and seasonal fruit basket
  • Customizable mini-bar from the Gourmet Inclusive selection
  • Dedicated beach beds
  • Unlimited candlelight beach dinners at adults-only resorts
  • Premium departure gift

Valid for travel between November 1, 2017 and October 31, 2018. Applicable to the Connoisseur 2-bedroom Suite only. Subject to availability. Restrictions may apply.
† Bonus Aeroplan® Miles shown based on two Aeroplan® members sharing accommodation. Travellers must register to earn their bonus Aeroplan® Miles before the departure date of the qualifying trip.


Back to top


Adults-only vacation
This resort accepts adults only (ages 18 years and up).


Back to top


Wedding & Honeymoons

Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.

This resort is well known for making an ordinary event extraordinary.

To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly at: weddings@karismahotels.com.

Taste of Romance Honeymoon Package

  • Chilled bottle of champagne delivered to room upon arrival
  • Specialty turn down service that includes a gourmet sweet treat
  • 15% discount on spa services
  • Late check out at 3pm (subject to availability)

Terms & Conditions

  • Complimentary when booking a stay of 5 nights or longer
  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in
  • Package can be reserved for use up to 30 days after wedding date
  • Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.
  • Not valid for reservations traveling with a group or wedding party
  • Package must be requested at time of booking.

Memorable Moments Honeymoon & Anniversary Package

  • Personal services of a Romance Maitre D
  • Private gourmet four course candlelit dinner on the beach
  • Romantically decorated suite with rose petals, aroma therapy and candles following private dinner
  • Chef's special gourmet breakfast in bed morning after dinner
  • Beachfront sky massage 2x1 offer
  • Chilled bottle of champagne delivered to room upon arrival
  • 15% discount on spa services
  • Fresh tropical floral arrangement in room
  • One night anniversary return stay voucher

Terms & Conditions

  • Complimentary when booking a 5 night stay or longer in a Swim Up Jacuzzi Suite or higher
  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in
  • Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days after wedding date for anniversaries
  • One massage must be purchased to receive one of equal or lesser value complimentary
  • One night return stay voucher valid for future stays of 5 nights (not including free night) or longer, non-transferable, holidays excluded and must be used within 395 days of check out date
  • Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified
  • Only available when qualifying category is purchased
  • Not valid for any reservations traveling with a group or wedding party
  • Not combinable with Taste of Romance  
  • Package must be requested at time of booking


Back to top


Freebies for Groups

9th passenger free!  Valid for travel from November 1, 2016 - October 31, 2018

Book an air-inclusive group package of a certain size and some guests can travel for free. Request a quote now.

If booking hotel-only, free flights are not available. Some restrictions may apply. Subject to change without notice. Not applicable to incentive groups. Taxes apply. Based on double occupancy. Restrictions can include, but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, availability. Contact our groups department for details.



Back to top


Spa vacation

The NAAY Spa at El Dorado Royale offers an assortment of treatments for the body and soul.  Spa facilities include a fitness room, sauna and steam room.  The Spa also offers a variety of beauty treatments.

NAAY Spa Casitas

The 20,000 sq-ft Mexican-themed spa welcomes guests to experience an impressive menu of traditional and alternative spa therapies.  The luxurious facility includes a water journey pool, sauna, steam room, showers, treatment rooms, fitness centre, boutique spa shop, bridal suites, event space and full-service salon.

 



Back to top





EXCLUSIVE June Offer!
Book a stay of 3 nights or more and enjoy EXCLUSIVE rates + $250 US in Resort Credits

Resort Credits can be applied to the following services:
  • Wine credit: 5 vouchers of $20 USD each
  • Spa credit towards massage: 2 vouchers of $50 USD each
  • Candlelight dinner: 1 voucher of $50 USD

Book between: June 1 - June 30, 2018
Travel between: June 1, 2018 and October 31, 2018

Room category exceptions: Offer does not apply to Royal Suites & Presidential Suites.

Terms & conditions:
Valid for new bookings only. Applicable to stays of 3 nights or more. Not combinable with any other added value offer. Not applicable to the room categories as indicated above. The $250 Resort Credit is valid per room, per stay. Resort credits are not redeemable for cash and are not refundable for unused portions. Offer also applicable to group bookings. This offer is subject to change and may be withdrawn at any time and without prior notice.

Back to top



EXCLUSIVE June Groups Offer - Every 7th Guest stays FREE!

Book a group of 5 rooms or more and every 7th guest stays FREE*!

Book between: May 25 and June 30, 2018
Travel between: June 1, 2018 and October 31, 2018

Terms & conditions:
Applicable to new group bookings only. Applicable to group stays of 3 nights or more. *Applicable on any contracted groups of 5 double occupancy rooms or more. Maximum of 3 complimentary guest credits per group. Applicable taxes and surcharges apply. This offer is subject to change and may be withdrawn at any time and without prior notice.


Back to top



Exclusive Treatment during 2018 Canada Beef Culinary Series!

An exclusive culinary experience!

Book by December 9, 2018 and enjoy VIP treatment during the Canada Beef Culinary Series by Karisma. Valid for travel from August 2018 until December 2018.

This celebration of gourmet food and fine wines takes place during the 2nd week of each month from August to December, 2018.  Some of Canada's top chefs, a different one each month, work with Karisma's talented team of chefs and sommeliers to create an exciting culinary schedule including cooking classes, tastings, demonstrations, special pairing menus and an exclusive Guest Chef Dinner, all centered around the star ingredient - Canadian Beef, and perfectly paired with premium selections from Jackson Family Wines.

Enjoy the following advantages:

  • Access to exclusive culinary events
  • Special reduced prices
  • Free room upgrades

Dates of the events : August 13-17 / September 10-14 / October 8-12 / November 12-16 / December 10-14

Note : All events will be held at the El Dorado Royale and are exclusively available to guests ages 18 years and over.

Back to top


Back to top