Grand Oasis Palm

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  • 23 kilometres from Cancun International Airport

Blvd Kukulcan Km 4.5, Lote C-1, Quintana Roo Mexico 77500

Meal & beverage plans

All-inclusive plan
  • Breakfast, lunch, snacks and dinner daily
  • Unlimited local & imported alcoholic and non alcoholic drinks (premium beverages available with additional charge)
  • (unlimited à la carte dinners, reservations required and subject to availability)


  • KIDDO Zone with fully supervised Kids Club (ages 3-12), water park, indoor programs, play kitchen, Captain Hook's pirate ship

Privileges in Paradise Program

Enjoy free exchange privileges between resorts and experience all that Oasis has to offer. Stay at one Oasis Resort and visit sister resorts during the day on an all-inclusive basis, with access to over 50 restaurants, 40 bars and resort amenities within the same category level as booked. Unique experiences at each resort give you an extraordinary variety of choices for dining, recreation and entertainment.

Guests must visit the resort’s concierge desk to make arrangements one day prior to visiting any other Oasis Resort. Transportation between resorts is not included but can be arranged. Fees may apply for some live entertainment. Not available at The Pyramid at Grand Oasis, Grand Oasis Cancun or Oasis Cancun Lite February 21 through March 31. Other blackout dates may apply. Certain restrictions apply.

Student/Youth Policy


  • Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year-round basis.
  • Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17-year-old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.


  • Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $33.00 USD (Cash Only).  Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge.
  • Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
  • Please note the legal drinking age in Mexico is 18.

NOTE:  Student / Youth Groups are not accepted at any Oasis resort with the exception of Oasis Cancun Lite. Each individual resort reserves the right to deny check-in
Check in:
03:00 PM
Check out:
12:00 PM
Number of rooms:
Number of floors:

Best for...

  • Family Vacation
  • Kids stay & eat free
  • Play

Important notes

  • Please note occupancy's are based on existing bedding.  Please note cots and rollaways are not guaranteed.

Bed size(s): 1 king bed or 2 double beds
Rooms: Garden or Sunset view, Bathroom
Air-conditioning: Yes
Internet: WiFi ($)

Room facilities: Flat screen cable television, Direct-dial telephone($), In-room safe ($), Minibar (refreshed every two days with daily with bottled water, soft drinks & beer), Hairdryer, USB ports, Alarm clock, Bath amenities, Beach towels

Occupancy: 1-3 adults ; 3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4)

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Grand Ocean
Bed size(s): 1 king bed or 2 double beds, daybed
Rooms: Ocean view, Bathroom
Air-conditioning: Yes
Internet: Free WiFi for up to 2 devices per room

Room facilities: Flat screen cable television, Direct-dial telephone($), In-room safe, Minibar (restocked every two days with bottled water, soft drinks & beer), Hairdryer, USB ports, Alarm clock, Bath amenities, Beach towels, 20% discount on select spa services, Upgraded minibar, 24-hour room service (delivery fee applies), Daily turn down service, Welcome amenity, Private concierge check-in an checkout, Late checkout (subject to availability), Bathrobes and slippers for use during stay.

Occupancy: 1-3 adults ; 3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4) Back to top
Family Suite

Bed size(s): 1 king-size bed and 2 double beds
Rooms: Ocean or lagoon view, Two connecting bedrooms (one designed for kids with a jungle or under-the-sea them and two double beds, the other with king-size bed, full bathroom
Internet: Yes ($)
Air conditioning: Yes

Room facilities
Flat screen cable television, Direct-dial telephone($), In-room safe ($), Mini-bar refreshed daily with soft drinks, beer and bottled water, Coffee maker, Beach towels, USB ports, iPod docking station, Radio alarm clock, Iron & ironing board, Hairdryer, Bath amenities

Occupancy: 4 adults ; 4 adults and 3 children; 3 adults and 4 children; 2 adults and 5 children (maximum occupancy of 7)

Important  Note: There must be a minimum of 4 paying adults in this room category before a child rate is quoted.

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Food & Drink
16 on-site restaurants, including:
  • 2 international buffets
  • Specialty restaurants (Mexican, Japanese/Mexican Fusion, Rodizio, Gastrobar, Seafood)
  • 2 snack bars
  • Sushi Bar
10 bars

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3 swimming pools including kids' pool and splash pad, Multi-use court, Beach club, Night club, Daily activities, Live entertainment, tennis, Non-motorized water sports, Mini water park

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Health & Relaxation
Gym, Spa ($)

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Other Services ($)
Spa (body & beauty treatments), Smart Car rental, Babysitting service, Gift shop, Convention halls, Medical service on call, Laundry, Beach Club

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Additional fees might apply

Family Vacation

Family fun is central at this resort that is equipped with a dedicated children’s pool and a supervised club with kid-friendly activities.

Introducing the Kidd-O Zone at Grand Oasis Palm!
This fully supervised kids club with 50,000 square feet of non-stop fun.
Ages: 3-12 | Hours: 9am-10pm

  • Pools and splash zone with water slides, climbing iceberg and trampoline
  • Pirate adventures aboard the Captain Hook
  • Kid-friendly restaurants
  • Kids beach club
  • Playground with jungle gyms and bungee trampoline
  • Live entertainment
  • Daily indoor and outdoor activities
  • Arts and crafts room
  • Video game lounge
  • Resting room
  • Mini-whirlpool and splash area with mushroom fountain
  • Kids theater with movies

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Kids stay & eat free

December 21, 2018 - December 2019

  • First child ages 3-12 stays and eats FREE all year round when sharing with two adults.
  • A second child ages 3-12 stays and eats FREE from January 3, 2019 - April 12, 2019, April 28, 2019 - July 5, 2019 and from August 18, 2019 - December 20, 2019.  During all other periods, a special all inclusive rate will apply.
  • Infants up to 2 years of age stay free at all times


  • Based on maximum room occupancies
  • Not applicable in the Family Suite category where there must be a minimum of 4 paying adults before a child is free
  • Based on existing bedding

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This resort is part of the Play program, which offers the following family-friendly perks:

  • Kids Eat, Play, and Stay FREE 1
  • Pre-boarding for families
  • Dedicated pool areas or sections for kids
  • Supervised kids' clubs and more!

Play More
Upgrade to Play More to receive even more family-friendly perks2:
  • All inclusions of the Play program above
  • Seat selection at time of booking for every member of the family — a value of $160 for a family of 4 or $40 per passenger3
  • $10 in-flight meal voucher per family member, per way3
Play More is available at the time of booking for only $39 per adult and $19 per child!

Terms & Conditions
Must be traveling with minimum one child aged 3-12. Subject to availability. Conditions may apply. Program subject to change without notice. 1Kids 12 and under. Eat free promotion applicable at participating all-inclusive resorts. Based on maximum occupancy of hotel room. Conditions may vary by resort. 2Air Canada Vacations' Play More program is available with air-inclusive packages only. Not applicable to groups. 3Not applicable to children under 2.

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Wedding & honeymoons

COMPLIMENTARY Honeymoon & Anniversary Amenities

All Honeymooners and guests celebrating their honeymoon or anniversary staying at any Grand Oasis resort (The Pyramid at Grand Oasis, Grand Oasis Cancun, Grand Oasis Sens, Grand Oasis Palm, Grand Oasis Tulum) will receive the following added value perks:

  • Priority check-in through the Oasis Plus desk with a tropical welcome drink
  • Complimentary upgrade to best available accommodation (within reserved category) at time of check-in
  • Fruit basket and bottle of domestic sparkling wine in guestroom
  • King size bed (subject to availability at time of check-in)
  • Special reservations for a romantic dinner with a bottle of house wine

This program is available with a minimum of five (5) night’s stay. Marriage certificate must be presented at check-in to receive above-mentioned added values. (Honeymoon must be within six months of marriage; anniversary must be within five (5) days of stay). NOTE: Advance Notification Required. Without prior notification, added perks will not apply.

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