Grand Oasis Tulum

 
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  • Rooms
  • Facilities & Services
  • Best for...
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Location

  • 97 kilometres from Cancun International Airport

Address:
Carr Chetumal - Puerto Juarez Km 252 Quintana Roo Mexico 77780

Meal & beverage plans

All-inclusive plan
  • Breakfast, lunch, snacks and dinner daily
  • Unlimited local & imported alcoholic and non-alcoholic drinks
  • 24 hour room service ($)
  • Buffet and a la carte restaurants

Privileges in Paradise Program

Enjoy free exchange privileges between resorts and experience all that Oasis has to offer. Stay at one Oasis Resort and visit sister resorts during the day on an all-inclusive basis, with access to over 50 restaurants, 40 bars and resort amenities within the same category level as booked. Unique experiences at each resort give you an extraordinary variety of choices for dining, recreation and entertainment.

Guests must visit their resort’s concierge desk to make arrangements one day prior to visiting any other Oasis Resort. Transportation between resorts is not included but can be arranged. Fees may apply for some live entertainment. Please note that this program will not be available at Grand Oasis Cancun or The Pyramid at Grand Oasis February 21, 2019 through March 31, 2019. Other blackout dates may apply. Certain restrictions apply.

Additional Information

Other services available at the resort include: 24-hour front desk, currency exchange, multi-lingual staff, security, parking, ATM, elevator, Concierge, bellhop and luggage storage
Check in:
03:00 PM
Check out:
12:00 PM
Number of rooms:
228

Best for...

  • Family Vacation
  • Kids stay & eat free
  • Play
More

Important notes

  • STUDENT / YOUTH POLICY (APPLICABLE YEAR-ROUND)

    • Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year-round basis.
    • Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17-year-old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.


    STUDENT / YOUTH RESORT FEE POLICY:

    • Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $33.00 USD (Cash Only).  Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge.
    • Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
    • Please note the legal drinking age in Mexico is 18.
    NOTE:  Student / Youth Groups are not accepted at any Oasis resort with the exception of Oasis Cancun Lite. Each individual resort reserves the right to deny check-in.

  • Environmental Sanitation Fee: The municipal government of Cancun has imposed an environmental sanitation fee which will be collected by hotels in Cancun and the Riviera Maya. As of January 1, 2019, guests will pay a fee between $20 and $30 pesos (approx. $1.00 - $3.00 CAD) per room, per night. This mandatory fee will be collected locally and is subject to change without prior notice..

Grand

Bed size(s): 1 king or 2 full Size Beds (assigned at check-in based on availability), rollaway beds and cribs by request (subject to availability)
Room(s): Garden or pool view, Full bathroom
Air conditioning: Yes
Internet: WiFi ($)

Room facilities
HD flat screen cable television, Minibar (refreshed every two days with bottled water, soda & beer), 24-hour room service ($), In-room safe ($), USB ports, Bathroom amenities, Hairdryer, Coffee maker, iPod console with radio alarm clock, Telephone ($), Vanity mirror, Iron and ironing board, Beach towels, Daily housekeeping,

Occupancy: 1-3 adults ; 2 adults and 2 children ; 3 adults and 1 child (maximum occupancy of 4)
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Grand Ocean

Bed size(s): 1 King or 2 full Size Beds (assigned at check-in based on availability), rollaway beds and cribs by request (subject to availability)
Room(s): Ocean view, Full bathroom
Air conditioning: Yes
Internet: Free WiFi (two devices per room)

Room facilities
HD flat screen cable television, Upgraded minibar (refreshed every two days with bottled water, soda, beer & snacks), 24-hour room service (delivery fee applies), In-room safe ($), USB ports, Bath amenities, Hairdryer, Coffee maker, iPod console with radio alarm clock, Telephone ($), Free one day Smart Car rental for stays 4 nights or longer ($8 USD insurance fee applies), Welcome amenity, Spa discounts up to 20% off select services, Late check out (subject to availability), Robes and slippers for use during stay, Vanity mirror, Iron and ironing board, Beach towels, Daily housekeeping

Occupancy: 1-3 adults ; 2 adults and 2 children; 1 adult and 2 children (maximum occupancy of 4)
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Family Suite

Bed size(s): Two conjoined bedrooms, one for adults with 1 king-size bed and the other for the kids with 2 double beds
Room(s): Terrace with lounge chairs and palapa, Garden or pool view, Two bathrooms with shower/tub combo
Air conditioning: Yes
Internet: WiFi ($)

Room facilities
Two HD flat screen cable televisions (one in each room), USB ports, Telephone ($), iPod console with radio alarm clock, In-room safe ($), Minibar (restocked every two days with bottled water, soda and beer), Coffee maker, Hairdryer, Bath amenities, Vanity mirror, Iron and ironing board, Beach towels, Daily housekeeping, 24-hour room service ($), Roll away bed and crib available on request and subject to availability.

Occupancy: 4 adults; 4 adults and 3 children; 3 adults and 4 children; 2 adults and 5 children. Maximum occupancy of 7.  Minimum occupancy of 4.

Important  Note: There must be a minimum of 4 paying adults in this room category before a child rate is quoted.

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Food & drink
8 restaurants including buffet and à la carte dining options
  • Maki Taco: Mexican-Japanese fusion
  • Dos Lunas: Italian trattoria
  • Arrecifes: International buffet
  • Arrecifes Terraza: Snack bar terrace
  • Hacienda Sarape: Mexican cuisine
  • Akeru: Sushi beach bar
  • Hippie Chic: Grill, tacos and tortas
  • Bites & Terrace: Continental breakfast and snacks

10 bars
  • Sarape Tequila Bar
  • Akeru Beach Bar
  • Sports Bar & Theatre
  • Coffee & Me
  • Coffee & Me at Lite
  • Bites & Terrace
  • Lobby Bar
  • Wet Bar (swim-up bar)

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Activities
4 outdoor swimming pools, Daily scheduled activities, Beach games, Bicycle rentals, Nightly live music and shows (Professional musicians, Mayan Theater shows, Fire & Drums show, Karaoke, DJs and dance parties), Water sports (snorkeling, Kayaks, Paddle-boards), KiddO Zone: supervised kids club with kids pool with slides, mushroom fountain, climbing iceberg, Playground with jungle gym and trampoline, Video games room, Indoor and outdoor playrooms, Daily scheduled activities, 2 tennis courts (equipment included), Multi-sport court (equipment included)





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Health & relaxation

Fitness & Wellness Center (fitness center, Yoga, pilates, zumba, water aerobics, 2 tennis courts: equipment included, Multi-sport court: equipment included)

Sensoria Spa ($):  full-service spa with organic treatments (Aesthetic services, Therapeutic massages, Body wraps and treatments, Special packages for couples, Temazcal: pre-Hispanic steam-based ritual)


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Other services ($)
Car rental, doctor on call, laundry & dry cleaning, sundries and gift shop, babysitter, Fishing & scuba diving, Nearby golf courses with preferred rates, babysitting service

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Additional fees might apply


Family Vacation
Family fun is central at this resort that is equipped with a dedicated children’s pool and a supervised club with kid-friendly activities. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Kids stay & eat free

December 21, 2018 - December 2019

  • First child ages 3-12 stays and eats FREE all year round when sharing with two adults.
  • A second child ages 3-12 stays and eats FREE from January 3, 2019 - April 12, 2019, April 28, 2019 - July 5, 2019 and from August 18, 2019 - December 20, 2019.  During all other periods, a special all inclusive rate will apply.
  • Infants up to 2 years of age stay free at all times

Conditions:

  • Based on maximum room occupancies
  • Not applicable in the Family Suite category where there must be a minimum of 4 paying adults before a child is free
  • Based on existing bedding.



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Play

This resort is part of the Play program, which offers the following family-friendly perks:

  • On child Eats, Plays, and Stays FREE 1
  • Pre-boarding for families
  • Dedicated pool areas or sections for kids
  • Supervised kids' clubs and more!

Play More
Upgrade to Play More to receive even more family-friendly perks2:
  • All inclusions of the Play program above
  • Seat selection at time of booking for every member of the family — a value of $160 for a family of 4 or $40 per passenger3
  • $10 in-flight meal voucher per family member, per way3
Play More is available at the time of booking for only $39 per adult and $19 per child!

Terms & Conditions
Must be traveling with minimum one child aged 3-12. Subject to availability. Conditions may apply. Program subject to change without notice. 1Kids 12 and under. Eat free promotion applicable at participating all-inclusive resorts. Based on maximum occupancy of hotel room. Conditions may vary by resort. 2Air Canada Vacations' Play More program is available with air-inclusive packages only. Not applicable to groups. 3Not applicable to children under 2.



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Weddings & Honeymoons

Here in the tropical paradise of Tulum you’ll find beautiful settings, luxurious amenities, wedding suites, and your own dedicated wedding planner ready to make your picture-perfect wedding come true. Whether you’re looking for something simple and intimate or a family-friendly celebration, Oasis will ensure your day is perfect. Select from fully customizable wedding packages, including an amazing complimentary wedding package!

To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

COMPLIMENTARY Honeymoon & Anniversary Amenities

All Honeymooners at Grand Oasis Tulum get VIP treatment and special amenities.

  • Priority check-in with concierge and a tropical welcome cocktail
  • A complimentary upgrade to best available accommodation (within reserved category) at time of check in
  • A fruit plate and a bottle of domestic sparkling wine in their room
  • King size bed (subject to availability at time of check-in)
  • Special reservations for a romantic dinner with a bottle of house wine


This program is available with a minimum of five (5) nights stay. Marriage certificate must be presented at check in to receive: package (honeymoon must be within six months of marriage; anniversary must be within five (5) days of stay) Advance Notification Required.

To make your honeymoon extra special, choose from four honeymoon packages offering perks like spa discounts, room upgrades, private sunset dinners and more.



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