Krystal Grand Cancun
Location
- 23.4 km from Cancun/Mayan Riviera airport
- Located directly on the beach
- Hotel Zone, Cancun
- 2.3 km from Cancun Golf Club at Pok Ta Pok
Address
Hotel description
Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway. More than all inclusive a complete experience with six dining options and each delicious cocktail poured at five bars and lounges in included. Altitude Club adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.
Meal and beverage plans
All Inclusive Plan
- Breakfast, lunch and dinner daily
- Limitless access to a delicious buffet and a la carte dining options (a la carte reservations required)
- Limitless international and domestic top-shelf spirits and non-alcoholic beverages
- Limitless fruit juices, soft drinks and snacks
- Kid-approved menus, snacks and mocktails
- Room service ($). Restrictions apply, subject to availability
Additional inclusions
- WiFi throughout the property
- Pool and beach waiter service
Upgrade your stay
Altitude Club
Guests reserving an Altitude Suite will enjoy enhanced amenities and services including:
• Distinctive bracelet
• Welcome cocktail
• 24 Hours Room Service with no additional cost per the service.
• Turndown service.
• Bathrobes and slippers.
• Access to the Club Altitude Lounge with daily continental breakfast service available at the lounge, canapés, or other option in the evening; with service from 7:00 am to 9:00 pm (service hours subject to change, may vary per hotel)
• Daily stocked Minibar with dry snacks, bottled water, soft drinks, and beer.
• Premium drinks at the Club Altitude Lounge
(Subject to change)
Best For...
Earn more with Aeroplan
Exclusive perks
Family
Spa
Wedding & honeymoons
Play
Important Notes
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Standard Resort View Double
Standard Resort View King
Standard Partial Ocean View Double
Standard Partial Ocean View King
Deluxe Ocean Front Double with Balcony
Deluxe Ocean Front King with Balcony
Superior Ocean Front King
Superior Ocean Front Double
Honeymoon Suite Ocean Front
Altitude Suite Double
This room includes extra perks as part of this hotel’s Altitude Club program.
Altitude Suite King
This room includes extra perks as part of this hotel’s Altitude Club program.
Altitude Suite Ocean Front
This room includes extra perks as part of this hotel’s Altitude Club program.
Altitude Corner Suite Partial Ocean View
This room includes extra perks as part of this hotel’s Altitude Club program.
Altitude Corner Suite Ocean Front
This room includes extra perks as part of this hotel’s Altitude Club program.
Altitude Master Suite Ocean Front
This room includes extra perks as part of this hotel’s Altitude Club program.
Presidential Suite Ocean Front
Altitude Family Connecting Partial Ocean View
Standard Family Connecting Partial Ocean View
Family Suite Ocean Front Double
Restaurants & Bars
Restaurants
- O Restaurant - Buffet - International
- Risotto - À la carte - Italian
- Red Fish - Snack bar - Ceviches and snacks
- Ayami - À la carte - Asian - Reservation required
- The Grill - À la carte - Mexican / Steakhouse
Bars
- Lobby Bar
- Beach Bar
- Exclusive bar
- Lounge Bar
- Swim-up Bar
Activities
Pools
- Outdoor pool
- Outdoor kid pool
- Exclusive Altitude Club infinity pool for adults only
Motorized and non-motorized water sports
- Watersports
Land activities
- Cooking lessons
- Cocktail lessons
Entertainment
- Live music
- Kid's Club
- Arcade
- Adventure Friends for teens and adults (minimum age 10 years old)
- Weekly cultural activities
Golf
Health and Relaxation
- Fitness centre
- Spa ($)
- Pilates class
- Stretching lessons
- Yoga
- Fitness class
Other facilities & services
- Wedding packages and services ($)
- Babysitting service
- Gift shop
- Dive centre
- Car rental service
- Meeting facilities
- Laundry service
- Romantic dining service
- Chef's Signature Kitchen experience
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Earn more with Aeroplan
With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.
- A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
- Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
- Valid for travel completed by December 31, 2025
Exclusive perks
This resort includes the following perks:
- Early check-in/late check-out*
- 25% spa discount
- Welcome amenity (chocolate covered strawberries)
- Turndown service, once per stay
- 15% discount on bottles of wine
Valid for travel completed by October 31, 2025. Added values vary by resort. Not applicable to groups. *Subject to availability. Conditions may apply.
Family
Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Spa
Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Play
This resort is part of the Play program, which offers the following family-friendly perks:
- Kids Eat, Play, and Stay FREE1
- Pre-boarding for families
- Dedicated pool areas or sections for kids2
- Supervised kids' clubs and more
Terms and Conditions
Play program: Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. 2Conditions may apply and vary by resort. Based on maximum hotel room occupancy. Only available at all-inclusive resorts in Mexico, the Caribbean and Central America.