Krystal Cancun
Location
- 18 km from Cancun/Mayan Riviera airport
- Located directly on the beach
- Cancun hotel zone
- 10 km from downtown
Address
Hotel description
Krystal Cancun awaits you with 502 contemporary & modern rooms and stunning views of the Caribbean Sea with breathtaking sunsets, making it perfect for families, couples, honeymooners, weddings, meetings and social events. You can enjoy the panoramic view from our rooms with balcony and cool down in our infinity style pool & Jacuzzi, take a break in the Bali day beds, or exercise your body and spirit at the Fitness Center & Spa, while your children have fun at ¨Kids Club¨. Discover the excellent gastronomy of the renowned “Hacienda El Mortero” Restaurant, with its gourmet Mexican cuisine enlivened by the traditional Mariachi.
Meal and beverage plans
All Inclusive Plan
- Breakfast, lunch, snacks, and dinner daily (buffet and a la carte)
- Alcoholic and non-alcoholic beverages (domestic and selected international drinks), Wine by the glass
Additional inclusions
- Kamp Krystal Kid's Club
- Daily activities by the pool and beach area
- Nightly entertainment in the lobby (3 times per week)
- WiFi throughout the property
- 24-hour reception
- All taxes and gratuities
- Two (2) bottles of water in room, (restocked daily)
- Mini bar with selected product included (soft drinks, water & coffee) restocked daily
Best For...
Exclusive perks
Family
Wedding & honeymoons
Play
2SLGBTQIA+ Resorts
Important Notes
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Baby Cots & Connecting rooms available upon request.
Access to long distance calls when opening credit at check in.
Standard Room
Deluxe Ocean View
Krystal Club Room
Family Studio
Restaurants & Bars
Restaurants
- Aquamarina Cafe - Buffet - International
- Las Velas - À la carte - Italian
- Hacienda el Mortero - À la carte - Mexican
- Mediterranean Restaurant - À la carte - Mediterranean
- Fisheria - Snack bar
Bars
- Lobby Bar
- Beach Bar
- Swim-up Bar
Activities
Pools
- Outdoor pool
- Outdoor kid pool
Motorized and non-motorized water sports
- Watersports
Land activities
- Recreational activities during the day
Health and Relaxation
- Fitness centre
- Spa ($)
- Sauna
Other facilities & services
- Babysitting service
- Gift shop
- Beauty salon
- Car rental service
- Meeting facilities
- Tour desk
- Medical services
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Baby Cots & Connecting rooms available upon request.
Access to long distance calls when opening credit at check in.
Exclusive perks
This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.
This resort includes the following perks:
- Welcome drink
- Guaranteed preferred room location
- Early check-in/late check-out*
- 15% discount on bottles of wine
- Beach towels in room, once per stay
Valid for travel completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Conditions may apply. *Subject to availability.
Family
Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Play
This resort is part of the Play program, which offers the following family-friendly perks:
- Kids Eat, Play, and Stay FREE1
- Pre-boarding for families
- Dedicated pool areas or sections for kids2
- Supervised kids' clubs and more
Terms and Conditions
Play program: Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. 2Conditions may apply and vary by resort. Based on maximum hotel room occupancy. Only available at all-inclusive resorts in Mexico, the Caribbean and Central America.
2SLGBTQIA+ Resorts
All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.