La Casa De La Playa

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Please note that this resort does not allow any guests under the age of 16 years old.  (Adult Friendly 16+)

Private round trip arrival and departure transfers between Cancun Airport and hotel or Tulum Airport and hotel, are provided by La Casa de la Playa.

Guests will be met by a Grupo Xcaret representative upon arrival outside of the terminal.

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

• Unlimited access and transportation to all Grupo Xcaret parks and tours: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses & Xenses Insomnia, and Xenotes* (*Reservations are required for Xel-Há, Xoximilco, Xplore Fuego, Xenotes.  Please contact hotel concierge for assistance.)
• Dinner in the Gran Tlachco Theatre - With backstage tour and ascent on a platform that takes you directly to the stage. The experience ends with a tasting menu and pairing while you enjoy the world famous México Espectacular show, a performance which has become a journey through the history of Mexico, its music, dance and traditions.
• Private Dinner in a Cenote - A private, romantic dinner in a unique setting, deep inside the Rïo Azul Cenote. The dinner is accompanied by live jazz music
• Dinner in the "Vino de Mexico Xcaret" Wine Cellar - a romantic evening in a magical, historical and aesthetic setting with warm lighting and the wines it treasures
• Xpeleo - Expert guides take you on an exclusive and completely safe caving tour in recently discovered caverns. An adventure that will connect you with Mother Earth.
• Underground River Swim - The experience begins with our shamanic purification ritual.
• Purification Ceremony - in Garden of Harmony Enjoy a purification experience in a traditional ceremony while in harmony with nature, your feelings and your inner self, purifying your soul and spirit among the rainforest, cavern and cenotes – the hidden wonders of Xel – há.  
• New Being Ceremony and Bonfire - In a ceremony where the sun and moon meet, give Thanks to mother nature for your being and renew your inner light, while surrounded by the sunset and magnificence of Xel – Há´s great cove.

The experiences are subject to change without previous notice.

As part of the All-Fun Inclusive® concept, guests can now enjoy a day trip to Isla Mujeres.

Discover this charming island located off the coast of Cancun where you will find unique nature, a picturesque town and authentic Caribbean living.

This experience includes:

• Round-trip transportation (shared) from Hoteles Xcaret to Embarcadero Isla Mujeres (pier at the Cancun Hotel Zone)
• Ferry round-trip to Isla Mujeres on board the modern vessels by Xcaret Xailing
• Isleños bus: City local bus that tours along with the island's most iconic spots
• Access to the Scenic tower at the pier at the Cancun Hotel Zone
• Exclusive special benefits at select restaurants/beach clubs on the island

*Food and beverage during the tour are not included.

Reservations are essential to enjoy this tour.   Please contact Guest Services for schedules and reservations at: guestservice_cdlp@hotelxcaret.com

As part of the All-Fun Inclusive® concept, guests can enjoy a day to Cozumel.

This experience includes:

• Roundtrip transportation from Xcaret hotels to the Fiscal Pier on 5th Avenue, Playa del Carmen
• Ferry round-trip to Cozumel
• Access to the Cancún´s Scenic Tower
• Air Conditioning
• Wi-Fi
• Safety Equipment
• Restrooms
• Purified water fountain
• Luggage area
• Additional Information:

Accommodation, meals, transportation, and any additional activities in Cozumel are at the expense of the guests.

Tour operates on select days of the week.

Reservations are essential to enjoy this tour.   Please contact Guest Services for schedules and reservations at: guestservice_cdlp@hotelxcaret.com

Starting August 5, 2024, the Catamaran tour to Isla Mujeres will be offered as part of the All Fun Inclusive® experience.

This new tour will include the following:

• Roundtrip transportation from Hoteles Xcaret to Isla Mujeres Pier Point in the Cancun Hotel Zone 
• Round trip Catamaran ride from Cancun-Isla Mujeres-Cancun
• Certified crew on board of the catamaran
• Snorkelling tour on a reef
• Snorkelling gear and full-face mask.
• Premium drinks and hand fruit on board.
• Box Lunch
• Time at leisure at Isla Mujeres
• Option to return to Cancun by Ferry, instead of the Catamaran, if guests wish to spend more time in Isla Mujeres. Guests must always ensure to be on time for their return transportation to the hotel. If guests cross at a later time, they will not have the possibility to take their included  transportation.
• Access to the Cancun scenic tower located at the Isla Mujeres Pier point.

Operation Frequency: Monday, Wednesday, Friday, and Sunday.

Reservations are essential to enjoy this tour.   Please contact Guest Services for schedules and reservations at: guestservice_cdlp@hotelxcaret.com

Xcaret Hotels have introduced a new No-Show Policy for their Parks.

A no-show fee of $25 USD will be charged to guests who do not request a cancellation with at least 24-hours advanced notice at the following parks:

Parks: Xoximilco, Xel-Ha, Xenotes, Xichen

For further assistance, guests can contact the Guest Services team at the hotel at: guestservice_cdlp@hotelxcaret.com

Xavage Park will pause operations starting November 12, 2024 to redesign the experience. The reopening date will be announced when available. 

Xenses Park will continue to operate as usual from 8:30 a.m. to 6:00 p.m., and the Insomnia Experience will switch to a seasonal schedule, suspending activities as of November 11, resuming summer 2025.