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Destination Weddings Family Collection

The Grand at Moon Palace Cancun

About this hotel

10,846 Reviews

General description: The hotel The Grand at Moon Palace Cancun (women only) is especially popular with honeymooners and is located in the vicinity of the hotel´s own sandy beach, linked by a free shuttle service. At the beach, there are sun umbrellas and sun loungers free of charge. The nearest town is Cancun Airport. In the vicinity of the hotel are a number of shopping facilities and a supermarket. In the evening, you can go dancing in a nightclub in the hotel’s surroundings. For mobility there is a taxi rank and a car rental company. The hotel and airport are linked by a shuttle (for a fee) 24 h a day. There is also a shuttle to city center (for a fee). Hygiene and safety measures In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the guest (incl. luggage disinfection), protective screens at the reception, Non-Contact check-in and check-out and non-contact in-house information, disinfection carpets at main door, elevator occupancy control measures, ample room service options, room service included (All Inclusive), restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, controlled access restaurant (reservation only), controlled access bar (limited entry), digital menus, buffet alternatives (Show-Cooking), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, additional space for families at pools, masks available for guests, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, weekly room disinfection, housekeeping staff equipped with self-protecting gear, new air treatments (air filters), individual amenities, daily change of towels, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club, controlled access at Spa and wellness (reservation only), enhanced hygiene protocols ensured at Spa and Wellness, adapted Spa and Wellness relax areas as well as adapted Spa / Wellness treatments. The hotel has already been awarded a local seal of approval for extensive protective measures after appropriate testing. Amenities: The 4-storey beach hotel has 1316 rooms, and spread over one main building and 9 adjoining buildings. It offers its guests a 24h reception, a lobby with bar, 22 lifts, air conditioning, a safe (for free), kiosk, a mini market, various other shops, a sky bar (open from 18:30 - 23:00), discotheque (open from 22:00 - 03:00), theater, a free parking area , a security entry system and a money changing facility. For the meals, there are 10 restaurants (air-conditioned) and a snack bar. In a total 12 bars, you can relax in the evening in good company. WiFi is available for free. For guests dependent on a wheelchair the accommodation provides a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee. Pool: In the outdoor area of the modern hotel you will find 9 fresh water pools with a separate children´s pool (open from January to December). Here, there are sun loungers and sun umbrellas for free available. Refreshing beverages can be consumed directly at the pool bar (open from 10:00 - 18:00). Meals: Breakfast (from 07:00) from the buffet. Sport and Leisure: Sports and entertainment: Tennis (for free), billiards (where applicable, for a fee), darts (where applicable, for a fee), table tennis (where applicable, for a fee), mini golf, football, basketball, fitness, beach volleyball, aerobics, yoga and pilates. A golf course is located in the vicinity of the hotel. Bicycle rental, bicycle storage room (for free) and guided bike tours (for free). Solarium free of charge. Spa area with sun terrace, sauna, whirlpool, steam bath and massages available for a fee. Entertainment for adults: activity programme with evening shows and live music. In the outside area of the hotel there is a play area for children. Child supervision: activity programme for children (from 4 - 12 years), mini club and babysitting (for a fee). Gaming Room. Additional information: Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. No alcoholic beverages in this hotel. Languages spoken: English. In this hotel credit cards are not accepted. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice. Grand FamilyRoom (GardenView, SwimUp-PoolTerrace): With balcony. Grand FamilyRoom (GardenView, SwimUp-PoolTerrace, Non-Refundable): With balcony. Double Deluxe Room (GardenView): With double bed or twin bed, 200 extra beds, baby cot (for free), tiled floor, jacuzzi, balcony, kettle (for free), minibar (for free), capsule coffee machine (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning (from January to December). Bathroom with bathtub and shower (room size: 90 m²). Towels are changed daily. SingleUse Deluxe Room (GardenView): With king size bed, 200 extra beds, baby cot (for free), tiled floor, jacuzzi, balcony, kettle (for free), minibar (for free), capsule coffee machine (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning (from January to December). Bathroom with bathtub and shower (room size: 90 m²). Towels are changed daily. GrandDeluxe Room (GardenView, Balcony or Terrace): With balcony. GrandDeluxe Room (GardenView, Balcony or Terrace, Non-Refundable): With balcony. Grand Room (GardenView, SwimUp-PoolTerrace): With balcony. Grand Room (GardenView, SwimUp-PoolTerrace, Non-Refundable): With balcony. Double Deluxe Suite (SwimUp-PoolTerrace): With double bed or twin bed, 200 extra beds, baby cot (for free), tiled floor, jacuzzi, shared pool, balcony, kettle (for free), minibar (for free), capsule coffee machine (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning (from January to December). Bathroom with bathtub and shower (room size: 90 m²). Towels are changed daily. SingleUse Deluxe Suite (SwimUp-PoolTerrace): With king size bed, 200 extra beds, baby cot (for free), tiled floor, jacuzzi, shared pool, balcony, kettle (for free), minibar (for free), capsule coffee machine (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning (from January to December). Bathroom with bathtub and shower (room size: 90 m²). Towels are changed daily.

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Family Collection

Take your family on an unforgettable vacation with trips geared to the whole gang!
Keep everyone happy at the best all-inclusive family resorts offering dedicated kids' pools and supervised clubs. You can bring the whole family thanks to discounts for kids and the perks of our Play program. Book all-inclusive family vacation packages!

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Grand Deluxe Garden View

Bed size(s): 1 king bed or 2 double beds
Rooms: Furnished balcony, In-room double whirlpool tub, Bathroom with shower
Air-conditioning: Yes
Internet: Free Wi-Fi

Room facilities
Smart TV, DVD player, Telephone, Minibar (refreshed daily), Liquor Dispenser, In-room snacks, Coffee Maker, CHI bath amenities, Bathrobes & slippers, Hairdryer and straightener, Iron & ironing board, Laptop size in-room safe, Alarm clock/radio/iPod dock, Pillow & aromatherapy menu, Umbrella, Exclusive beach bag (one per room per stay), 24-hour room service & turn down service

Occupancy: 1 - 4 adults; 3 adults & 1 child; 2 adults & 2 children; 1 adult & 3 children (maximum occupancy of 4).  A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

Grand Deluxe Resort View

Bed size(s): 1 king bed or 2 double beds
Rooms: Furnished balcony, In-room double whirlpool tub, Bathroom with shower
Air-conditioning: Yes
Internet: Free Wi-Fi

Room facilities
Smart TV, DVD player, Telephone, Minibar (refreshed daily), Liquor Dispenser, In-room snacks, Coffee Maker, CHI bath amenities, Bathrobes & slippers, Hairdryer and straightener, Iron & ironing board, Laptop size in-room safe, Alarm clock/radio/iPod dock, Pillow & aromatherapy menu, Umbrella, Exclusive beach bag (one per room per stay), 24-hour room service & turn down service

Occupancy: 1 - 4 adults; 3 adults & 1 child; 2 adults & 2 children; 1 adult & 3 children (maximum occupancy of 4).  A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

Grand Family Deluxe

Bed size(s): 1 king bed and 2 double beds
Rooms: Two connecting Superior Deluxe rooms. Garden view or Resort view, Furnished balcony, In-room double whirlpool tub, Bathroom with shower
Air-conditioning: Yes
Internet: Free WiFi

Room facilities
Smart TV, DVD player, Telephone, Minibar (refreshed daily), Liquor Dispenser, Welcome bottle of wine, In-room snacks, Coffee Maker, CHI bath amenities, Bathrobes & slippers, Hairdryer and straightener, Iron & ironing board, Laptop size in-room safe, Alarm clock/radio/iPod dock, Pillow & aromatherapy menu, Umbrella, Exclusive beach bag (one per room per stay), 24-hour room service & turn down service

Welcome Amenities for Families:  Xbox 360/DVD player in the room, Selection of Xbox games upon request, Selection of DVDs upon request, Fun in the Sun Bucket Kit, Mini-bar in the kids' room with chocolate milkshakes, juice, soda, water, chocolates.  L'Oreal Kids bath amenities, kid-sized slippers and robes. 

Occupancy: 5 adults & 1 child; 4 adults & 2 children; 3 adults & 3 children; 2 adults & 4 children (maximum occupancy of 6).  A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 6 guests.

Grand Presidential Suite

Bed size(s): 1 king bed and 2 double beds
Rooms: Furnished terrace with ocean view; each bedroom with private bathroom with showers; One room with double whirlpool tub; Living room with double Jacuzzi; Dining & bar area;
Air-conditioning: Yes
Internet: Free WiFi

Room facilities
Satellite TV, DVD player, Telephone, Liquor Dispenser, Espresso/American Coffee maker, CHI branded hair tools and bath amenities, Bathrobes & slippers, Iron & ironing board, Laptop size in-room safe, Alarm clock/radio/iPod dock, Pillow & aromatherapy menu, 24-hour room service, Turn down service

Occupancy: Maximum occupancy of 6 guests including adults and children.

Grand Swim Up Suite

Bed size(s): 1 king bed or 2 double beds
Rooms: Garden view or Resort view, Furnished balcony, In-room double whirlpool tub, Bathroom with shower
Air-conditioning: Yes
Internet: Free Wi-Fi

Room facilities
Smart TV, DVD player, Telephone, Minibar (refreshed daily), Liquor Dispenser, Welcome bottle of wine, In-room snacks, Coffee Maker, CHI bath amenities, Bathrobes & slippers, Hairdryer and straightener, Iron & ironing board, Laptop size in-room safe, Alarm clock/radio/iPod dock, Pillow & aromatherapy menu, Umbrella, Exclusive beach bag (one per room per stay), 24-hour room service & turn down service

Occupancy: 1 - 4 adults; 3 adults & 1 child; 2 adults & 2 children; 1 adult & 3 children (maximum occupancy of 4).  A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guest.

Location

Carretera Cancun-Chetumal Km. 36.5, Moon Palace Resort Riviera Maya, 77500, MX
The Grand at Moon Palace Cancun