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Family Collection Destination Weddings

The Grand at Moon Palace Cancun

5.0 Stars
Bye-Bye Winter Event Book Sun with Peace of Mind

About this hotel

10,372 Reviews

General description: The hotel The Grand at Moon Palace Cancun (women only) is especially popular with honeymooners and is located in the vicinity of the Yes Own Beach, a private sandy beach, linked by a free shuttle service. At the beach are sun loungers and sun umbrellas free of charge available. The nearest town is Cancun Airport. In the vicinity of the hotel are a number of shopping facilities and a supermarket. In the evening, you can go dancing in a nightclub in the hotel’s surroundings. For mobility there is a taxi rank and a car rental company. The hotel and airport are linked by a shuttle (for a fee) 24 h a day. There is also a shuttle to city center (for a fee). Hygiene and safety measures In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the staff (incl. luggage disinfection), luggage transportation by the guest (incl. luggage disinfection), protective screens (reception and concierge area), Non-Contact check-in and check-out and non-contact in-house information, disinfection carpets at main door, elevator occupancy control measures, ample room service options, room service included (All Inclusive), restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, controlled access to the restaurant (limited entry, reservation only), controlled access bar (limited entry), digital menus, buffet alternatives (protective screens, individual covered portion buffet, assisted buffet service, Show-Cooking), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, additional space for families at pools, self-protecting gear available for guests (hand sanitizer, masks), guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, weekly room disinfection, housekeeping staff equipped with self-protecting gear, new air treatments (air purifiers/air filters), individual amenities, daily change of towels, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (scheduled turns), adapted activities at Kids Club, controlled access at Spa and wellness (reservation only), enhanced hygiene protocols ensured at Spa and Wellness, adapted Spa and Wellness relax areas as well as adapted Spa / Wellness treatments. The hotel has already been awarded a local seal of approval for extensive protective measures after appropriate testing. Amenities: The 4-storey 5-star beach hotel consists of a main building and 9 adjoining buildings, and has 1316 rooms in total. It is equipped with a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 22 lifts, an air conditioning, a safe (for free), a kiosk, a mini market, various other shops, a sky bar (open from 18:30 - 23:00), discotheque (open from 22:00 - 03:00), a theater, a parking area (for free), a security entry system as well as a money changing facility. For the meals, there are 10 restaurants (air-conditioned) and a snack bar. In a total 12 bars, you can relax in the evening in good company. WiFi is available for free. For honeymooners, the hotel offers a particularly romantic location and views as well as special romantic dishes in the restaurant. For guests dependent on a wheelchair the hotel has a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee. Pool: In the outdoor area of the modern hotel you will find 9 heatable fresh water pools with a separate children´s pool (open from January to December). Here, there are sun umbrellas and sun loungers for free available. A bar at the pool offers guests refreshing beverages (open from 10:00 - 18:00). Meals: American or Continental breakfast (from 07:00) from the buffet or a la carte. Sport and Leisure: Sports and entertainment: Tennis (for free), billiards (where applicable, for a fee), darts (where applicable, for a fee), table tennis (where applicable, for a fee), mini golf, football, basketball, fitness, beach volleyball, aerobics, yoga and pilates. A golf course is in the vicinity of the hotel. Bicycle rental, bicycle storage room (for free) and guided bike tours (for free). Solarium free of charge. Spa area with sun terrace, sauna, whirlpool, steam bath and massages available for a fee. Entertainment for adults: activity programme with evening shows and live music. In the outside area of the hotel there is a play area for children. Child supervision: activity programme for children (from 4 - 12 years), mini club and babysitting (for a fee). Gaming Room. Additional information: Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. No alcoholic beverages in this hotel. Languages spoken: English and Spanish. In this hotel credit cards are not accepted. Accepted methods of payment: Visa, Euro / MasterCard and American Express. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice. Grand FamilyRoom (GardenView, SwimUp-PoolTerrace): With balcony. Double Deluxe Room (GardenView): With double bed or twin bed, 200 extra beds, baby cot (for free), tiled floor, jacuzzi, balcony, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen cable TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower (room size: 90 m²). SingleUse Deluxe Room (GardenView): With king size bed, 200 extra beds, baby cot (for free), tiled floor, jacuzzi, balcony, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen cable TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower (room size: 90 m²). GrandDeluxe Room (GardenView, Balcony or Terrace): With balcony. Grand Room (GardenView, SwimUp-PoolTerrace): With balcony. Double Deluxe Suite (SwimUp-PoolTerrace): With double bed or twin bed, 200 extra beds, baby cot (for free), tiled floor, jacuzzi, shared pool, balcony, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen cable TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower (room size: 90 m²). SingleUse Deluxe Suite (SwimUp-PoolTerrace): With king size bed, 200 extra beds, baby cot (for free), tiled floor, jacuzzi, shared pool, balcony, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen cable TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower (room size: 90 m²).

Why book this hotel?

Family Collection

Take your family on an unforgettable vacation with trips geared to the whole gang!

In Mexico, the Caribbean, South & Central America:

Keep everyone happy at resorts offering dedicated kids' pools and supervised clubs. You can bring the whole family thanks to discounts for kids and the perks of our Play program.

In Europe:

Add family fun to your Euro trip with Independent Escapes tailored offering kid-friendly activities for your little ones.

To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Destination Weddings

Say “I do” to weddings set in our most beautiful beach destinations.

Featuring free or discounted wedding packages and the services of a wedding coordinator, the resorts below have all you need for a destination wedding.

To book travel for your wedding group, REQUEST A QUOTE or call us at 1 866 529-2079.

To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Grand Deluxe Garden View

Bed size(s): 1 king bed or 2 double beds
Rooms: Furnished balcony, In-room double whirlpool tub, Bathroom with shower
Air-conditioning: Yes
Internet: Free Wi-Fi

Room facilities
Smart TV, DVD player, Telephone, Minibar (refreshed daily), Liquor Dispenser, In-room snacks, Coffee Maker, CHI bath amenities, Bathrobes & slippers, Hairdryer and straightener, Iron & ironing board, Laptop size in-room safe, Alarm clock/radio/iPod dock, Pillow & aromatherapy menu, Umbrella, Exclusive beach bag (one per room per stay), 24-hour room service & turn down service

Occupancy: 1 - 4 adults; 3 adults & 1 child; 2 adults & 2 children; 1 adult & 3 children (maximum occupancy of 4).  A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

Grand Deluxe Resort View

Bed size(s): 1 king bed or 2 double beds
Rooms: Furnished balcony, In-room double whirlpool tub, Bathroom with shower
Air-conditioning: Yes
Internet: Free Wi-Fi

Room facilities
Smart TV, DVD player, Telephone, Minibar (refreshed daily), Liquor Dispenser, In-room snacks, Coffee Maker, CHI bath amenities, Bathrobes & slippers, Hairdryer and straightener, Iron & ironing board, Laptop size in-room safe, Alarm clock/radio/iPod dock, Pillow & aromatherapy menu, Umbrella, Exclusive beach bag (one per room per stay), 24-hour room service & turn down service

Occupancy: 1 - 4 adults; 3 adults & 1 child; 2 adults & 2 children; 1 adult & 3 children (maximum occupancy of 4).  A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

Grand Family Deluxe

Bed size(s): 1 king bed and 2 double beds
Rooms: Two connecting Superior Deluxe rooms. Garden view or Resort view, Furnished balcony, In-room double whirlpool tub, Bathroom with shower
Air-conditioning: Yes
Internet: Free WiFi

Room facilities
Smart TV, DVD player, Telephone, Minibar (refreshed daily), Liquor Dispenser, Welcome bottle of wine, In-room snacks, Coffee Maker, CHI bath amenities, Bathrobes & slippers, Hairdryer and straightener, Iron & ironing board, Laptop size in-room safe, Alarm clock/radio/iPod dock, Pillow & aromatherapy menu, Umbrella, Exclusive beach bag (one per room per stay), 24-hour room service & turn down service

Welcome Amenities for Families:  Xbox 360/DVD player in the room, Selection of Xbox games upon request, Selection of DVDs upon request, Fun in the Sun Bucket Kit, Mini-bar in the kids' room with chocolate milkshakes, juice, soda, water, chocolates.  L'Oreal Kids bath amenities, kid-sized slippers and robes. 

Occupancy: 5 adults & 1 child; 4 adults & 2 children; 3 adults & 3 children; 2 adults & 4 children (maximum occupancy of 6).  A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 6 guests.

Grand Presidential Suite

Bed size(s): 1 king bed and 2 double beds
Rooms: Furnished terrace with ocean view; each bedroom with private bathroom with showers; One room with double whirlpool tub; Living room with double Jacuzzi; Dining & bar area;
Air-conditioning: Yes
Internet: Free WiFi

Room facilities
Satellite TV, DVD player, Telephone, Liquor Dispenser, Espresso/American Coffee maker, CHI branded hair tools and bath amenities, Bathrobes & slippers, Iron & ironing board, Laptop size in-room safe, Alarm clock/radio/iPod dock, Pillow & aromatherapy menu, 24-hour room service, Turn down service

Occupancy: Maximum occupancy of 6 guests including adults and children.

Grand Swim Up Suite

Bed size(s): 1 king bed or 2 double beds
Rooms: Garden view or Resort view, Furnished balcony, In-room double whirlpool tub, Bathroom with shower
Air-conditioning: Yes
Internet: Free Wi-Fi

Room facilities
Smart TV, DVD player, Telephone, Minibar (refreshed daily), Liquor Dispenser, Welcome bottle of wine, In-room snacks, Coffee Maker, CHI bath amenities, Bathrobes & slippers, Hairdryer and straightener, Iron & ironing board, Laptop size in-room safe, Alarm clock/radio/iPod dock, Pillow & aromatherapy menu, Umbrella, Exclusive beach bag (one per room per stay), 24-hour room service & turn down service

Occupancy: 1 - 4 adults; 3 adults & 1 child; 2 adults & 2 children; 1 adult & 3 children (maximum occupancy of 4).  A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guest.

Location

CARRETERA CANCUN CHETUMAL KM 36.5 RIVERA MAYA, CANCUN Riviera Maya, 77500, MX

Promotions

Bye-Bye Winter Event

Start 2021 with up to 50% OFF*! Hurry and book your vacation to our dreamiest beach destinations.

Book with peace of mind!

From cancellation with a FULL REFUND up to 25 days before departure to year-round Price Drop Guarantee, our travel protection plans got you covered! Learn more.

COVID-19 coverage plan

Your vacation package to select destinations in Mexico & the Caribbean now includes the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost to you1! Learn more.

Book between: January 4 and February 14, 2021
Travel between: January 4 and April 30, 2021
Applicable to: Mexico, the Caribbean, Central America, Hawaii

Looking for more savings? Check out our deals for destinations in the United States! Certain conditions apply.

* Discount is applicable on the base fare of the package, before surcharges, taxes and fees.


Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

This offer starts on January 4, 2021 at 12:01 p.m. ET until February 14, 2021 at 11:59 p.m. ET ("Offer Period").

Only applicable to new bookings of select vacation packages and departure dates. Discount is applicable on the base fare of the package, before surcharges, taxes and fees. Minimum 7-night stay required. Offers expire at 11:59 p.m. ET on the date indicated. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. This Offer cannot be combined with any other offer, discount, or promotion (some exceptions apply). Due to travel restrictions, government recommendations and passenger demand resulting from the impact of COVID-19, eligible scheduled flights available for booking during the offer period may vary and are subject to change at any time without notice.

1The new COVID-19 Coverage administered by Allianz Global Assistance is available for eligible travellers who book a vacation package to select destinations in Mexico and the Caribbean, on or after August 31st for travel between September 4, 2020 and April 30, 2021. Visit the COVID-19 Coverage administered by Allianz Global Assistance page for full details.

Prices displayed on this page reflect applicable reductions but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.

Book Sun with Peace of Mind

Rest easy and travel with confidence! Plan a flexible vacation with our travel protection & coverage plans.

Wherever you want to go, there's a travel protection plan that's right for you:

  • The CareFlexPlus plan allows you to change your booking, transfer your package and cancel your reservation with a full refund up to 25 days prior to departure.
  • The CareFree plan includes free seat selection, year-round Price Drop Guarantee, and more.

Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!

COVID-19 coverage plan

Your vacation package to select destinations in Mexico & the Caribbean now includes the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost to you1! Learn more.

We got you covered closer to home and across the Old World too! Explore our latest travel deals in Canada or Europe.


Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Only applicable to new bookings of select packages to Mexico, the Caribbean and Central America. Minimum 7-night stay required. Subject to availability at time of booking. Offer can be withdrawn at any time. Offers expire at 11:59 p.m. ET on the date indicated.

1The new COVID-19 Coverage administered by Allianz Global Assistance is available for eligible travellers who book a vacation package to select destinations in Mexico and the Caribbean, on or after August 31st for travel between September 4, 2020 and April 30, 2021. Visit the COVID-19 Coverage administered by Allianz Global Assistance page for full details.

Prices displayed on this page reflect applicable reductions but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.

Aeroplan points will be awarded once travel has been completed. For terms and conditions of the Aeroplan program, visit aircanada.com/aeroplan-termsandconditions. ®Aeroplan is a registered trademark of Aeroplan Inc., used under licence.

The Grand at Moon Palace Cancun

Book with peace of mind!

From cancellation with a FULL REFUND up to 25 days before departure to year-round Price Drop Guarantee, our travel protection plans got you covered! Learn more.

COVID-19 coverage plan

Your vacation package to select destinations in Mexico & the Caribbean now includes the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost to you1! Learn more.

Book between: January 4 and February 14, 2021
Travel between: January 4 and April 30, 2021
Applicable to: Mexico, the Caribbean, Central America, Hawaii

Looking for more savings? Check out our deals for destinations in the United States! Certain conditions apply.

* Discount is applicable on the base fare of the package, before surcharges, taxes and fees.


Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Wherever you want to go, there's a travel protection plan that's right for you:

  • The CareFlexPlus plan allows you to change your booking, transfer your package and cancel your reservation with a full refund up to 25 days prior to departure.
  • The CareFree plan includes free seat selection, year-round Price Drop Guarantee, and more.

Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!

COVID-19 coverage plan

Your vacation package to select destinations in Mexico & the Caribbean now includes the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost to you1! Learn more.

We got you covered closer to home and across the Old World too! Explore our latest travel deals in Canada or Europe.


Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.