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Family Collection Spa Collection

Paradisus Playa del Carmen

4.5 Stars
Secure Your September Vacation Book Early. Save Big.

About this hotel

13,524 Reviews

A spectacular all-inclusive resort in Playa del Carmen, bathed by the Caribbean Sea and set in a stunning protected mangrove forest. Revel in the most exclusive luxury in the heart of this lush tropical landscape. Enjoy holidays on another level at The Reserve, providing personalized service, exceptional attention and special programs for both adults and children. Discover exquisite cuisine for all tastes in the restaurants and bars, 5 of which have won the Wine Spectator award for excellence. A variety of aromas and flavours to surprise your taste buds. A full program of activities, sports, excursions and much more awaits you at Paradisus Playa del Carmen.

Why book this hotel?

Meal & beverage plan

All-inclusive plan

  • Breakfast, lunch, snacks and dinner daily
  • Unlimited domestic and international alcoholic and non-alcoholic beverages
  • 24 hour room service (fee applies to select room categoried

Stay at 1, Play at 2
Guests 18 years and older staying at Paradisus Playa del Carmen will have full access to all services and facilities at Paradisus La Perla.
*Restrictions may apply

Additional inclusions

  • WiFi throughout the resort
  • Use of beach chairs, pool chairs and towels
  • Use of fitness facilities
  • Unlimited reservations at the à la carte restaurants
  • Kid’s zone for children from 01 to 12 years-old
  • Access to Waterpark
  • Disco

The Reserve Inclusions
UPGRADED GUEST EXPERIENCES & SUITES
An immersive vacation experience for adults, families, and groups. The Reserve offers opportunities for guests to reconnect and create everlasting memories. Guests booking into one of the "Reserve" room categories will receive the following extras (subject to change)

  •     Exclusive VIP lounge for check-in and check-out
  •     The Reserve heated pool with swim-up bar and Bali beds
  •     The Reserve private beach club with valet service
  •     The Reserve exclusive massage area
  •     The Reserve exclusive fitness center
  •     All-day Wi-Fi, international press, and drinks and snacks in the afternoon
  •     Preferential reservations in YHI Spa
  •     Paradisus welcome gift for children
  •     Activities programme for children and teenagers
  •     Luggage unpacking and packing service (subject to availability)
  •     Personalised evening turndown service
  •     In-room gaming consoles on request

Family Collection

Take your family on an unforgettable vacation with trips geared to the whole gang!

Keep everyone happy at the best all-inclusive family resorts offering dedicated kids' pools and supervised clubs. You can bring the whole family thanks to discounts for kids and the perks of our Play program. Book all-inclusive family vacation packages!

Pro-tip: Read our travel guide for the best family vacation tips.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Spa Collection

Focus on mind, body and soul at resorts with spa facilities and daily yoga and meditation.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

The Reserve One Bedroom Deluxe Suite

Bed size(s): 1 bedroom with 2 double beds, separate lounge with sofa bed
Room(s): Garden view, Private terrace with whirlpool tub, Dining area, Kitchenette, Full bathroom
Air-conditioning: Yes
Internet: WiFi

Room facilities
Two 40" flat screen TV's with cable, Mini-bar, CD/DVD player, iDock station, Nespresso coffee maker, Hairdryer, Iron and ironing board, safety deposit box

The Reserve Inclusions
Guests booking into one of the "Reserve" room categories will receive the following extras (subject to change)

  •     Exclusive VIP lounge for check-in and check-out
  •     The Reserve heated pool with swim-up bar and Bali beds
  •     The Reserve private beach club with valet service
  •     The Reserve exclusive massage area
  •     The Reserve exclusive fitness center
  •     All-day Wi-Fi, international press, and drinks and snacks in the afternoon
  •     Preferential reservations in YHI Spa
  •     Paradisus welcome gift for children
  •     Activities programme for children and teenagers
  •     Luggage unpacking and packing service (subject to availability)
  •     Personalized evening turndown service
  •     In-room gaming consoles on request

Occupancy: 1-3 adults ;  3 adults and 2 children ; 2 adults and 3 children (maximum occupancy of 5)

The Reserve One Bedroom Master Deluxe Suite

Bed size(s): 1 bedroom with 1 King bed, separate lounge area with sofa bed
Room(s): Garden view, Terrace or balcony with whirlpool, Full bathroom, Kitchenette with dining area
Air-conditioning: Yes
Internet: WiFi

Room facilities
Two 40" flat screen TV's with cable, Mini-bar, CD/DVD player, iDock station, Nespresso coffee maker, Hairdryer, Iron and ironing board, safety deposit box

The Reserve Inclusions
Guests booking into one of the "Reserve" room categories will receive the following extras (subject to change)

  •     Exclusive VIP lounge for check-in and check-out
  •     The Reserve heated pool with swim-up bar and Bali beds
  •     The Reserve private beach club with valet service
  •     The Reserve exclusive massage area
  •     The Reserve exclusive fitness center
  •     All-day Wi-Fi, international press, and drinks and snacks in the afternoon
  •     Preferential reservations in YHI Spa
  •     Paradisus welcome gift for children
  •     Activities programme for children and teenagers
  •     Luggage unpacking and packing service (subject to availability)
  •     Personalized evening turndown service
  •     In-room gaming consoles on request

Occupancy: 1-3 adults ;  3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4)

The Reserve One Bedroom Deluxe Swim Up Suite

Bed size(s):1 bedroom with 2 double beds, separate lounge with sofa bed
Room(s): Private terrace with whirlpool tub, Direct access to swimming pool, Full bathroom, Dining area, Kitchenette
Air-conditioning: Yes
Internet: WiFi

Room facilities
Two 40" flat screen TV's with cable, Mini-bar, CD/DVD player, iDock station, Nespresso Coffee maker, Hairdryer, Iron and ironing board, safety deposit box

The Reserve Inclusions
Guests booking into one of the "Reserve" room categories will receive the following extras (subject to change)

  •     Exclusive VIP lounge for check-in and check-out
  •     The Reserve heated pool with swim-up bar and Bali beds
  •     The Reserve private beach club with valet service
  •     The Reserve exclusive massage area
  •     The Reserve exclusive fitness center
  •     All-day Wi-Fi, international press, and drinks and snacks in the afternoon
  •     Preferential reservations in YHI Spa
  •     Paradisus welcome gift for children
  •     Activities programme for children and teenagers
  •     Luggage unpacking and packing service (subject to availability)
  •     Personalized evening turndown service
  •     In-room gaming consoles on request

Occupancy: 1-3 adults ;  3 adults and 2 children ; 2 adults and 3 children (maximum occupancy of 5)

Two Bedroom Master Suite

Bed size(s): 1 Bedroom with a King bed, the second bedroom with 2 Double beds
Room(s): Garden view, Two private terraces with whirlpool tub, Full bathroom with bathtub and two showers, Separate lounge area with 2 sofa beds, Kitchenette, Dining room
Air-conditioning: Yes
Internet: WiFi

Room facilities
Four 40" Flat screen cable TV's, Two Mini-bars, CD/DVD player, iDock station, Coffee maker, Hairdryer, Iron and ironing board, Two safety deposit boxes

Occupancy: 1-4 adults ;  4 adults and 4 children ; 5 adults and 3 children (maximum occupancy of 8)

 

 

One Bedroom Suite

Bed size(s): 1 bedroom with 2 double beds, separate lounge with sofa bed
Room(s): Garden view, Terrace, Bathroom with hydro massage tub and rain shower, Kitchenette
Air-conditioning: Yes
Internet: WiFi

Room facilities
Two 40" flat screen TV's with cable, Mini-bar, CD/DVD player, iDock station, Coffee maker, Hairdryer, Iron and ironing board, safety deposit box

Occupancy: 1-3 adults ;  3 adults and 2 children ; 2 adults and 3 children (maximum occupancy of 5)

 

 

One-Bedroom Master Suite

Bed size(s): 1 bedroom with 1 King bed, separate lounge area with sofa bed
Room(s): Garden view, Terrace with whirlpool tub, Full bathroom with tub and rain shower, Kitchenette with dining area
Air-conditioning: Yes
Internet: WiFi

Room facilities
Two 40" flat screen TV's with cable, Mini-bar, CD/DVD player, iDock station, Coffee maker, Hairdryer, Iron and ironing board, safety deposit box

Occupancy: 1-3 adults ;  3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4)

 

 

The Reserve Deluxe Swim Up Suite

Bed size(s): 1 king bed or 2 double beds
Room(s): Terrace with whirlpool tub, Direct access to swimming pool, Bathroom with tub and rain shower, Living area with sofa
Air-conditioning: Yes
Internet: WiFi

Room facilities
40" Cable television, Mini-bar, CD/DVD player, iDock station, Nespresso coffee maker, Hairdryer, Iron and ironing board, safety deposit box

The Reserve Inclusions
Guests booking into one of the "Reserve" room categories will receive the following extras (subject to change)

  •     Exclusive VIP lounge for check-in and check-out
  •     The Reserve heated pool with swim-up bar and Bali beds
  •     The Reserve private beach club with valet service
  •     The Reserve exclusive massage area
  •     The Reserve exclusive fitness center
  •     All-day Wi-Fi, international press, and drinks and snacks in the afternoon
  •     Preferential reservations in YHI Spa
  •     Paradisus welcome gift for children
  •     Activities programme for children and teenagers
  •     Luggage unpacking and packing service (subject to availability)
  •     Personalized evening turndown service
  •     In-room gaming consoles on request

Occupancy: 1-3 adults ;  3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4)

The Reserve Deluxe Suite

Bed size(s): 1 king bed or 2 double beds
Room(s): Garden view, Private terrace with whirlpool tub, Bathroom with hydro massage tub and rain shower, Living area with sofa
Air-conditioning: Yes
Internet: WiFi

Room facilities
40' LCD Cable television, Mini-bar, CD/DVD player, iDock station, Nespresso coffee maker, Hairdryer, Iron and ironing board, safety deposit box

The Reserve Inclusions
Guests booking into one of the "Reserve" room categories will receive the following extras (subject to change)

  •     Exclusive VIP lounge for check-in and check-out
  •     The Reserve heated pool with swim-up bar and Bali beds
  •     The Reserve private beach club with valet service
  •     The Reserve exclusive massage area
  •     The Reserve exclusive fitness center
  •     All-day Wi-Fi, international press, and drinks and snacks in the afternoon
  •     Preferential reservations in YHI Spa
  •     Paradisus welcome gift for children
  •     Activities programme for children and teenagers
  •     Luggage unpacking and packing service (subject to availability)
  •     Personalized evening turndown service
  •     In-room gaming consoles on request

Occupancy: 1-3 adults ;  3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4)

 

 

Junior Suite

Bed size(s): 1 king bed or 2 double beds
Room(s): Garden view, Private terrace, Bathroom with tub and rain shower, Living area with sofa
Air-conditioning: Yes
Internet: WiFi

 

Room facilities
40' Flat screen cable television, Mini-bar, CD/DVD player, iDock station, Coffee maker, Hairdryer, Iron and ironing board, safety deposit box

Occupancy: 1-3 adults ;  3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4)

The Reserve One Bedroom Deluxe Master Swim Up Suite

Bed size(s): 1 bedroom with 1 King bed, separate lounge area with sofa bed
Room(s):  Terrace with whirlpool tub, Direct access to swimming pool, Full bathroom with oversized tub, separate rain shower, Kitchenette with dining area
Air-conditioning: Yes
Internet: WiFi

Room facilities
Two 40" flat screen TV's with cable, Mini-bar, CD/DVD player, iDock station, Nespresso coffee maker, Hairdryer, Iron and ironing board, safety deposit box

The Reserve Inclusions
Guests booking into one of the "Reserve" room categories will receive the following extras (subject to change)

  •     Exclusive VIP lounge for check-in and check-out
  •     The Reserve heated pool with swim-up bar and Bali beds
  •     The Reserve private beach club with valet service
  •     The Reserve exclusive massage area
  •     The Reserve exclusive fitness center
  •     All-day Wi-Fi, international press, and drinks and snacks in the afternoon
  •     Preferential reservations in YHI Spa
  •     Paradisus welcome gift for children
  •     Activities programme for children and teenagers
  •     Luggage unpacking and packing service (subject to availability)
  •     Personalized evening turndown service
  •     In-room gaming consoles on request

Occupancy: 1-3 adults ;  3 adults and 1 child ; 2 adults and 2 children (maximum occupancy of 4)

Location

5th Av., PLAYA DEL CARMEN Riviera Maya, 77719, MX

Promotions

Secure Your September Vacation

Book tomorrow's escape today and lock in your price. Plus, for a limited time, get free CareFree travel protection.

CareFree gives you our price drop guarantee: up to $200 cashback per person if the package price drops after you book, plus seat selection. Need another reason to lock it in? Free 1st checked bag1 and more.

Book between: May 16 and June 12, 2022
Travel between: August 27 and September 30, 2022
Applicable to: vacation packages to Mexico, the Caribbean and Central America. Flight & Hotel packages to Hawaii.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Valid on new bookings of vacation packages to Mexico, the Caribbean and Central America and Flight & Hotel packages to Hawaii. Offer valid between May 16, 2022 at 12:01 am ET until June 12, 2022 at 11:59 pm ET. Offer: Free CareFree travel protection. Free CareFree must be added when booking. Price Drop Guarantee: up to $200 cashback per person if the price of your package drops after you book. To claim a partial refund with our Price Drop Guarantee, please take a time-stamped screenshot of the change in price that you found on our website. Contact our Customer Care team at 1-800-296-3408 to submit your request. For full terms and conditions applicable to our CareFree travel protection, visit vacations.aircanada.com/en/travel-info/travel-protection. Travel must take place within the following period: August 27 2022 and September 30, 2022. A minimum 7-night stay is required. Not applicable to one-way flights. Not available for group bookings. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. 

1For all the perks and terms and conditions of Our Vacation Promise, visit vacations.aircanada.com/en/travel-info/why-book-with-us.

Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Prices on our website reflect applicable reductions and are valid if you purchase services in a same session. If you log off our website, prices may be different the next time you log on. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.

Health and safety protocols, government recommendations and regional travel restrictions vary by hotel, ship and destination, may impact availability and are subject to change without notice. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries.

®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership.

Book Early. Save Big.

Brighten up your horizons with a sunny escape! SAVE on vacation packages to our hottest beach destinations.

The perks of booking early:

  • SAVE $200 per couple* or $400 per family* when you book at least 4 months in advance1
  • Enjoy flexible payment options: Pay monthly with Uplift

Applicable to: Select vacation packages to Mexico, the Caribbean and Central America

*Discount is applicable on the base fare of the flight, before surcharges, charges taxes and fees.

Enjoy exclusive perks with all packages booked with us, including:


FREE 1st CHECKED BAG


PRICE MATCH


REFUND OR NO CHANGE FEES


EARN & REDEEM POINTS


YOUR SAFETY FIRST

AND MORE!

Certain conditions apply. Find out more

TRAVEL PROTECTION PLANS

CareFlex lets you cancel with a FULL REFUND up to 21 days prior to departure and more.
CareFree includes FREE seat selection and our Price Drop Guarantee. Learn more

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

1Only applicable to new bookings of select vacation packages to Mexico, the Caribbean and Central America. Savings is applicable on reservations booked at least 4 months in advance. Savings is $100 per adult and $100 per child. Per family amount shown based on 2 adults and 2 children between the ages of 2 and 12 years old. Minimum 3-night stay required. Not applicable to group bookings or cruise bookings. Discount is applicable on the base fare, before surcharges, taxes, charges and fees. This Offer cannot be combined with any other offer, discount, or promotion.

Due to travel restrictions, government recommendations and passenger demand resulting from the impact of COVID-19, eligible scheduled flights available for booking during the Offer Period may vary and are subject to change at any time without notice.

Prices displayed on this page reflect applicable reductions but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.

Paradisus Playa del Carmen

CareFree gives you our price drop guarantee: up to $200 cashback per person if the package price drops after you book, plus seat selection. Need another reason to lock it in? Free 1st checked bag1 and more.

Book between: May 16 and June 12, 2022
Travel between: August 27 and September 30, 2022
Applicable to: vacation packages to Mexico, the Caribbean and Central America. Flight & Hotel packages to Hawaii.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

The perks of booking early:

  • SAVE $200 per couple* or $400 per family* when you book at least 4 months in advance1
  • Enjoy flexible payment options: Pay monthly with Uplift

Applicable to: Select vacation packages to Mexico, the Caribbean and Central America

*Discount is applicable on the base fare of the flight, before surcharges, charges taxes and fees.

Enjoy exclusive perks with all packages booked with us, including:


FREE 1st CHECKED BAG


PRICE MATCH


REFUND OR NO CHANGE FEES


EARN & REDEEM POINTS


YOUR SAFETY FIRST

AND MORE!

Certain conditions apply. Find out more

TRAVEL PROTECTION PLANS

CareFlex lets you cancel with a FULL REFUND up to 21 days prior to departure and more.
CareFree includes FREE seat selection and our Price Drop Guarantee. Learn more

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.