- Located 12 kilometres from Cancun International Airport
Find your personal sanctuary and tranquility at this intimate adults-only all-suite beachfront resort. Surrounded by pure luxury and being pampered by attentive experienced staff will help you to explore new levels of exclusive services and personalized amenities. Enjoying the finest resort facilities, indulge in opulent accommodations, unique fusion cuisine and unparalleled spa experiences. Only at Haven Resort & Spa will you discover what a real all-exclusive experience is all about - fulfilling your every vacation desire.
Meal & beverage plans
Exclusive All-inclusive plan
- 24 hour all-inclusive food & beverage concept including selected premium cuts & spirits
- WiFi access in all rooms and public areas including pool & beach
- Beach concierge and pool service
- 24 hour complimentary room service
- Nespresso machines in all suites
- Personalized mini bar in rooms
- Personalized aromatherapy in room
- Pillow menu
- Pool & Spa Concierge
- Maid service twice daily including turn down service
Upgrade to Serenity Club ($)
Elevate your stay at Haven Riviera Cancun in one of the exclusive Serenity Club Oceanfront Suites with exclusive VIP amenities and services including:
- Stunning oceanfront location and views
- Exclusive Check-in lounge
- Exceptional, dedicated Butler service
- Welcome amenity and a personalized appreciation letter
- Luxurious king bed with a premium pillow menu
- Personalized mini-bar restocked daily
- Access to the exclusive Serenity Club Lounge, with a selection of wines, premium spirits, and small bites throughout the day.
- Premium aromatherapy and Haven signature toiletries
- Daily exclusive à la carte breakfast option served at Vistas
- 10% discount on select Spa treatments
- Complimentary green fees at El Tinto golf course with cart included*
- 30 minutes of hydrotherapy or sauna/steam circuit at MySenses Spa. Contact your butler.*
Weddings & Honeymoons
Environmental Sanitation Fee: An Environmental Sanitation fee of $70 - $100 MXN (approximately $5 - $7 CAD) will be collected by all hotels in Cancun & Riviera Maya. This fee applies per ROOM per NIGHT and is payable by the guest directly to the hotel during their stay. The fee is subject to change without prior notice and may vary depending on exchange rate.
Non-Smoking Policy: Haven Rivirera Cancun is a 100% smoke free building. Smoking is permitted only in designated outdoor areas. Smoking is not permitted in guest rooms including balconies and terraces.
Please note the resort has commenced construction of a new Conference Centre that is estimated to be completed by Fall/Winter 2023-24. The Conference Centre is located behind the main resort areas/facilities and will not impede on our guests stay. The resort will endeavor to allocate ACV rooms furthest away from the construction depending on occupancy levels.