Florida Homes - Standard

Check-in Procedures:

Check In Information: Windsor Hills* Windsor Palms* Storey Lake* ChampionsGate

The door code for your vacation home will be waiting for you at the Global Marketing office located at 12601 Avalon Road, Winter Garden, FL 34787.
Check-in is any time after 4:00 pm on the day of your arrival. For arrivals after hours, the keys may be picked up from the lockbox at the front door of the office. 
Enter code  2323* and then press the key symbol button. Check-out is 10:00 am.

New Check in process:

Effective July 11, 2023,  Florida Homes will have an online check in process. Clients will need to check in online.
Within 2 weeks of Client's departure, Global homes will provide a link for  Guests to check in online. Once the link is completed, Global Homes will provide check in details for Guest's stay.

WINDSOR HILLS GUESTS ONLY:

Guest Vouchers will be provided at check in. The Vouchers are given to the security guard for access to the resort. One sheet per foursome, per home (or per car, per home) should be provided upon check-in.  Registration, Security Deposit, and Property Protection Fee: All guests must register with Global by noon the day following arrival or they may be subject to lockout. Your reservation includes a pre-paid Property Protection Fee. This fee is a damage waiver that will cover up to $1,500 for accidental or inadvertent damages. Please be advised that intentional damage or gross negligence are the responsibility of   the guest and are not covered by this waiver. A credit card number must be given at the time of check-in to act as a security deposit. This credit card number will be charged if  items are stolen or intentionally damaged in the rental property. The property should be left reasonably clean. If  the property is  not left in a suitable condition, it may be necessary to charge the credit card for costs to cover extra cleaning.

Agent and In-House Guest Assistance:

Main office hours are 9 am to 5 pm Monday through Friday, excluding national holidays. In-house guests may reach Global Vacation Rentals during business hours at 407-387-3030. Messages left after hours will be returned on the next business day. Any guest requiring immediate assistance after hours may call 407-387-3030 and choose option 9 at the main menu. This line is for emergency after hour assistance only and a fee will be applied to guest for non-emergency use.

Guest Cleaning Fees:

Mandatory Guest Cleaning fees are paid locally.

Effective July 11, 2023, Guest Cleaning fees will be included

Fees:

Champions Gate -  4 Bedroom Home -$175.93
Windsor Hills - 4 Bedroom Home -$175.93,  5 Bedroom Home - $204.30, 6 Bedroom Home - $245.16         
Windsor Palms - 4 Bedroom Home - $175.93, 5 Bedroom Home - $204.30         
Storey Lake- 5 Bedroom Home - $204.30

Subject to Change

Rental & Pool Heat Fees:

These fees are subject to change and are paid locally.

• Pool Heat - $30 per day plus tax        
• Splash Pool Heat - $20 per day plus tax
• BBQ Grill - $75 per week + tax ( $10 each additional)                
• XL Burners (4 Burners) - $95 per week plus tax ($14 each additional)
• Propane Tank - $50 per week + tax ($7 each additional day)             
• Pac N Play Crib - $55 per week + tax ($8 each additional)                
• Full size Crib - $75 per week + tax (will set up in Master Bedroom) $10 each additional     
• High Chair - $53 per week + tax ( $7 each additional)                
• Rollaway Bed - $95 per week + tax ($14 + tax each additional day)  
• Bed Rails - $35 per week + tax ($5 + tax each additional day)             
• Single Stroller - $60 per week + tax ($9 each additional)                
• Double Stroller - $75 per week + tax ($10 each additional)                
• Single Jogger Stroller - $72 per week + Tax ( $10 each additional)  
• Refrigerator - $165 per week + tax ($26 + tax each additional day)          
• Pet Fee : 4 and 5 BR= $150 per week + tax,   6BR - $175 per week + tax, 7BR - $200 per week + tax (*Non-Refundable | This would include steam cleaning carpets, upholstery and dry cleaning the bedding if necessary)

Rental items not ordered in advance will be charged an additional $15 for delivery and cannot be guaranteed for sameday delivery. Delivery will be within 24 hours during normal business hours and 48 hours on weekends and holidays. All items are subject to availability. All prices are subject to change.

Pools:

All homes have a private pool, Condos do not have pools, most townhouses have pools

Disney Park Passes and Tickets:

New mandatory measures and procedures
Disney has instituted new mandatory steps and procedures for guests who book a Disney Park Pass or Ticket. Prior to booking any Disney product, please visit Disney's Know Before You Go information page to stay updated on important information regarding park reopening, reservations, limitations on benefits, features, experiences and offerings, new safety measures, and other information.

New Disney Park ticket booking procedures
Park attendance will be managed through a new park reservation system. To enter a park on a particular day, both a park reservation for that day AND a valid ticket for park admission on that day are required.

Before booking a ticket: It will be solely the responsibility of the consumer to check park availability by visiting the Disney Park Pass Availability page before making a booking.

After booking a ticket: All guests will be required to log into My Disney Experience immediately once you have your confirmation number.

Off-site guests are to use their ticket confirmation number, and guests staying at a Disney Hotel are to call Air Canada Vacations within 48-72hrs after their booking is made to retrieve their hotel confirmation number. The guest MUST access My Disney Experience using their existing profile or by creating a new profile, and, using the Ticket or confirmation number, link the Ticket to the profile and then make park reservations in the “Disney Park Pass System” section.

Reminder: Booking a Disney Park ticket does not guarantee a spot in the park that day until the guests make the reservation in the Disney Park Pass System on the My Disney Experience website or app.

Protection Fee:

The Protection fee, also know as an accidental damage waiver charge is paid locally.

Effective July 11, 2023, the Protection fee will be included

The fees are:

2 & 3 Bedroom - $60.00 USD        
4 & 5 Bedroom - $75.00 USD        
6 & 7 Bedroom - $85.00 USD

WINDSOR HILLS  CLUBHOUSE AMENITIES:

Effective immediately, All Windsor Hills guests who want to use the clubhouse amenities, specifically the community pool, hot tub and Sir Windsor AquaVenture (water park), will     need to obtain a wrist band from the Welcome Center. There will be NO COST to booked guests for the wrist bands. The Welcome Center at Windsor Hills will provide bands based on the number of bedrooms as follows:                                    
4 Bedroom - Max 10 bands, 5 Bedroom - Max 12 bands, 6 Bedroom - Max 14 bands                                    
If there are more guests than as noted, additional bands for the length of stay will be available a cost of $10.00 per band.