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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

 
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Location

  • 16 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • 12.2 km from El Tinto Golf Course Cancun
  • 23.9 km from El Rey Archaeological Zone

Address

Carretera Federal 307 Tulum-Cancun Km 332,150, SM31 – Puerto Morelos, Mexico

Hotel description

Modern facilities, warm staff and exhilarating locale rich with culture and world-class cuisine are the backdrop for an unforgettable All-In Luxury® escape. Devoted to providing guests with a unique experience, combining the soul of the resorts community with a luxury product, exceptional service, and incredible attention to detail. At Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino every aspect of guests' stay has been carefully, yet artfully designed to deliver a personalized experience that awakens and enriches the senses. 

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Domestic and international alcoholic and non-alcoholic beverages
  • Unlimited reservation-free dining at all à la carte restaurants

Additional inclusions

  • Daily activities
  • Nightly entertainment
  • Clubhouse Kid's Club for ages 4-12 years
  • Hangout Teen's Lounge for ages 13-17 years
  • WiFi throughout the property

Upgrade your stay

Diamond Club and Chairman Diamond Club

Clients booking a Diamond Club room will enjoy the following inclusions:

  • Preferred room locations
  • Butler service
  • Private pool
  • Nightly turndown service
  • Preferential reservations in a la carte restaurants
  • Exclusive beach area with dedicated bar and waiter service
  • Distinctive wrist bracelet
  • Personalized check-in and check-out at the Lounge
  • Complimentary early check-in and late check-out (subject to availability)
  • Diamond Club Lounge private access
  • Selected premium drinks menu available in Lounge (some restrictions apply)
  • Daily continental breakfast service in Lounge
  • Dedicated breakfast restaurant
  • Evening hors d'oeuvres and afternoon snacks including decadent desserts in Lounge
  • Upgraded room service menu
  • In-room welcome amenity - complimentary bottle of sparkling wine
  • Selection of pillows from The Royal Spa pillow menu
  • Upgraded robes and slippers in room
  • 20% discount on spa treatments (some restrictions apply) - applicable towards 50 minutes or longer spa treatments
  • Selection of in-suite liquors (one bottle per week)
  • Complimentary access to hydrotherapy circuits one session per person per stay for guests over the age of 18 (based on availability)
  • Upgraded mini-bar restocked daily (according to consumption)

Clients booking a Chairman Diamond Club room will enjoy the following additional inclusions:

  • Private in-room check-in or at Lounge, according to the guest’s choice
  • Extended butler service hours
  • Daily follow-up from the property’s management team to ensure a superb stay
  • Relaxing in-room experience with a new enhanced aromatherapy menu that includes three different essences to choose from
  • Extended and exclusive room service menu that includes options from a la carte restaurants
  • One complimentary pool cabana day service during the stay
  • One complimentary mixology class per stay
  • Express check-out coordinated the night before departure
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 840
Number of restaurants: 11
Number of bars: 11

Best For...

Earn more with Aeroplan

Family

Luxury

Spa

Wedding & honeymoons

Ecolabel Hotels

More

Promotions

Up to $600 Resort Credit!

More

Important Notes

Starting August 2023 the resort will undergo a sweeping and comprehensive renovation in two phases. The renovations have been meticulously planned to ensure minimal inconvenience to guests throughout the entire process.
During the first phase, set to span 10 months starting in August 2023, the resort will embark on a magnificent journey of reinvention by renovating eight restaurants.

Simultaneously, starting September 01, 2023 the resort will be renewing the lavish suites. These improvements will be implemented in different sections throughout the resort and will take place in a slower pace.
The timeline and works have been carefully planned to avoid any disruptions to areas and floors that will affect guests in any way. Expected completion August, 31, 2024

The following restaurant closures will take place:

  • Agave - Mexican cuisine: August 26, 2023 - September 14, 2023
  • Gourmet Marche - International buffet: September 15, 2023 - October 10, 2023 (PHASE 1)
  • Gourmet Marche - International buffet:  October 11, 2023 - October 29, 2023 (PHASE 2)
  • Armadillo - Tex-Mex cuisine: October 30, 2023 - November 23, 2023
  • Zen - Japanese cuisine: November 24, 2023 - December 19, 2023
  • Hunter Steakhouse: April 20, 2024 - May 15, 2024
  • Taj - Indian cuisine: May 16, 2024 - June 10, 2024
  • Grazie Italian Trattoria - Italian cuisine: June 11, 2024 - July 5, 2024
  • Caribbean Grill - Caribbean cuisine: July 6, 2024 - July 30, 2024

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Keep the conveniences of home while on vacation and stay connected during your vacation. Stay connected to friends and family back home with All-In Connectivity™. Post your vacation selfies, answer emails or binge your favorite series from anywhere at the resort.

  • Free Wi-Fi throughout the resort for all your devices
  • Convenient USB recharging and Bluetooth audio stations in the rooms
  • Innovative bracelet key cards gives you effortless suite access and a convenient means to handle on-resort purchases

Every room is furnished with DreamBed™, a premium handcrafted mattress exclusive to Royalton Luxury Resorts. Designed to provide superb comfort and support, the DreamBed™ includes the following luxurious features:

  • Hypoallergenic sealant
  • Patented “Solo Split” system to prevent motion transfer
  • Zoned with firmer coils around the head, sides, foot and middle
More
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Luxury Junior Suite

Meal plan: All Inclusive Plan
Room view: Mangrove view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds and 1 double sofa bed
Maximum occupancy: 5
Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children
Room service: 24-hour room service
Room amenities:
Balcony, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Luxury Junior Suite Ocean View

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds and 1 double sofa bed
Maximum occupancy: 5
Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children
Room service: 24-hour room service
Room amenities:
Balcony, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Luxury Junior Suite Swim Out

Meal plan: All Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds and 1 double sofa bed
Maximum occupancy: 5
Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Luxury Suite with Terrace Jacuzzi

Meal plan: All Inclusive Plan
Room view: Mangrove view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds and 1 double sofa bed
Maximum occupancy: 5
Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children
Room service: 24-hour room service
Room amenities:
Terrace with whirlpool tub, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Luxury Suite Ocean View with Terrace Jacuzzi

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds and 1 double sofa bed
Maximum occupancy: 5
Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children
Room service: 24-hour room service
Room amenities:
Terrace with whirlpool tub, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Luxury Family Suite Ocean View

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 double sofa bed
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Luxury Presidential One Bedroom Suite Ocean View

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Room amenities:
Terrace, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Luxury Presidential Two Bedroom Suite Ocean View

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 queen-size bed and 1 sofa bed
Other areas: Separate living room.
Maximum occupancy: 8
Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children
Room service: 24-hour room service
Room amenities:
Terrace, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Luxury Presidential One Bedroom Suite Swim Out

Meal plan: All Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Separate living room.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Luxury Presidential Two Bedroom Suite Swim Out

Meal plan: All Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 queen-size beds and 1 sofa bed
Other areas: Separate living room.
Maximum occupancy: 8
Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Luxury Presidential One Bedroom Suite Ocean View Rooftop Oversized Jacuzzi

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Separate living room.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Room amenities:
Balcony with whirlpool tub, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Luxury Junior Suite Ocean View Diamond Club

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds and 1 double sofa bed
Maximum occupancy: 5
Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Luxury Junior Suite Swim Out Diamond Club

Meal plan: All Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds and 1 double sofa bed
Maximum occupancy: 5
Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds and 1 double sofa bed
Maximum occupancy: 5
Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony with whirlpool tub, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Luxury Family Suite Ocean View Diamond Club

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 double sofa bed
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Luxury Presidential One Bedroom Suite Diamond Club

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Separate living room.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Separate living room.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 queen-size beds and 1 sofa bed
Other areas: Separate living room.
Maximum occupancy: 8
Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Luxury Presidential One Bedroom Suite Swim Out Diamond Club

Meal plan: All Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Separate living room.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Luxury Presidential Two Bedroom Suite Swim Out Diamond Club

Meal plan: All Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 queen-size beds and 1 sofa bed
Other areas: Separate living room.
Maximum occupancy: 8
Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

Meal plan: All Inclusive Plan
Special Activity: Other
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed and 2 queen-size beds and 1 sofa bed
Other areas: Separate living room, Furnished outdoor living area, Dining area.
Maximum occupancy: 8
Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony and terrace, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

Meal plan: All Inclusive Plan
Special Activity: Other
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed and 2 queen-size beds and 1 sofa bed
Other areas: Separate living room, Furnished outdoor living area, Dining area.
Maximum occupancy: 12
Occupancy detail: 1-10 adults, 10 adults and 2 children, 9 adults and 3 children, 8 adults and 4 children, 7 adults and 5 children, 6 adults and 6 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, In-room safe, Steam iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

11 dining options
  • Gourmet Marché - Buffet - International
  • Armadillo - À la carte - Tex-Mex - Lunch menu for Diamond Club guests only
  • Agave - À la carte - Mexican
  • Caribbean Grill - À la carte - Caribbean
  • Grazie Italian Trattoria - À la carte - Italian
  • Hunter Steakhouse - À la carte - Steak House
  • Taj - À la carte - Indian
  • Zen - À la carte - Japanese
  • C/X Culinary Experience - Chef's Table - À la carte - Gourmet - Additional charges apply ($), Ages 15+
  • Score Sports Bar - Pub and Grill
  • Scoops Gelato and Caffe Lounge - Ice cream and cafe

Bars

11 bars
  • Lobby Bar
  • Cocktail bar
  • Beach Bar
  • Exclusive bar
  • Lounge Bar
  • Swim-up Bar
  • Disco Bar

Activities

Pools

8 pools
  • Outdoor pool
  • Kid's splash pad
  • Outdoor kid pool

Motorized and non-motorized water sports

  • Scuba diving ($)
  • Kayak
  • Snorkeling

Land activities

  • Cooking lessons
  • Tennis
  • Beach volleyball
  • Table tennis
  • Dance lessons
  • Trivia

Entertainment

  • Teen's Club
  • Live music
  • Live shows
  • Kid's Club
  • Casino ($)

Health and Relaxation

  • Fitness centre
  • Spinning class
  • Spa ($)
  • Pilates class
  • Yoga
  • Zumba
  • Crossfit
  • Kickboxing

Other facilities & services

  • Babysitting service
  • Gift shop
  • Photo market
  • Concierge service
  • Meeting facilities
  • Laundry service
  • Medical services
  • Watersports centre
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Renovations

Starting August 2023 the resort will undergo a sweeping and comprehensive renovation in two phases. The renovations have been meticulously planned to ensure minimal inconvenience to guests throughout the entire process.
During the first phase, set to span 10 months starting in August 2023, the resort will embark on a magnificent journey of reinvention by renovating eight restaurants.

Simultaneously, starting September 01, 2023 the resort will be renewing the lavish suites. These improvements will be implemented in different sections throughout the resort and will take place in a slower pace.
The timeline and works have been carefully planned to avoid any disruptions to areas and floors that will affect guests in any way. Expected completion August, 31, 2024

The following restaurant closures will take place:

  • Agave - Mexican cuisine: August 26, 2023 - September 14, 2023
  • Gourmet Marche - International buffet: September 15, 2023 - October 10, 2023 (PHASE 1)
  • Gourmet Marche - International buffet:  October 11, 2023 - October 29, 2023 (PHASE 2)
  • Armadillo - Tex-Mex cuisine: October 30, 2023 - November 23, 2023
  • Zen - Japanese cuisine: November 24, 2023 - December 19, 2023
  • Hunter Steakhouse: April 20, 2024 - May 15, 2024
  • Taj - Indian cuisine: May 16, 2024 - June 10, 2024
  • Grazie Italian Trattoria - Italian cuisine: June 11, 2024 - July 5, 2024
  • Caribbean Grill - Caribbean cuisine: July 6, 2024 - July 30, 2024
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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All-In Connectivity

Keep the conveniences of home while on vacation and stay connected during your vacation. Stay connected to friends and family back home with All-In Connectivity™. Post your vacation selfies, answer emails or binge your favorite series from anywhere at the resort.

  • Free Wi-Fi throughout the resort for all your devices
  • Convenient USB recharging and Bluetooth audio stations in the rooms
  • Innovative bracelet key cards gives you effortless suite access and a convenient means to handle on-resort purchases
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DreamBed

Every room is furnished with DreamBed™, a premium handcrafted mattress exclusive to Royalton Luxury Resorts. Designed to provide superb comfort and support, the DreamBed™ includes the following luxurious features:

  • Hypoallergenic sealant
  • Patented “Solo Split” system to prevent motion transfer
  • Zoned with firmer coils around the head, sides, foot and middle
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Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort.

  • A minimum 7-night stay is required on the Caribbean, Mexico and the U.S.; a minimum 4-night stay is required on Las Vegas

  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.

  • Book and depart by: September 30, 2024

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Luxury

Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Ecolabel Hotels

This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council. 

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Up to $600 Resort Credit!

For a limited time book now and receive up to USD $600 in resort credits!

  • Recieve up to USD $300 in resort credits when booking a non-Diamond Club™ room category
     
  • Recieve up to USD $600 in resort credits when booking a Diamond Club™ room category
Terms and Conditions:
  • Applicable for new bookings made from February 01, 2024 and onwards, for travel from February 01, 2024 - December 31, 2025
  • Resorts Credits are per room per stay.
  • Resort Credits will be offered to new reservations with a minimum of 3 nights per room in Diamond Club™ (at the time of check-in).
  • Resort Credits cannot be exchanged for cash. 
  • There is no cash reimbursement if unused.
  • Resort Credit promotion is not combinable with other credits, discounts, or promotions unless specifically indicated.
  • Resort Credits are non-transferable,non-cumulative and cannot be held for future stays. 
  • Promotion, prices, and applicable services are subject to change without prior notice
  • Any lost or stolen Resort Credits will not be replaced. 
  • Resort Credits promotion will not be extended to travelers on fam trips, travel agent or employee rates, complimentary, incentive, barter, exchange, or compensatory stays. 
  • Clients will be provided a booklet with the mentioned credits upon check-in. 
  • All resort credits are in USD
  • Offer can be withdrawn at any time
  • No-Show Policy: No refunds will apply if a guest does not arrive for a scheduled service. No-shows are charged at full price.
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