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Playacar Palace

Secure Your September Vacation Book Early. Save Big.

Why book this hotel?

Meal & beverage plans
All-inclusive meal plan

  • Breakfast daily (buffet)
  • Lunch daily (buffet)
  • Dinner daily (à la carte)
  • Room service, 24 hours a day
  • Domestic alcoholic and non-alcoholic beverages
  • International alcoholic (selected brands) and non-alcoholic beverages
  • Imported wine list, wine by the glass

Stay at 1, enjoy 6 Palace Resorts!
Receive unlimited access to all facilities at selected Palace Resorts: Sister hotels are: Moon palace Golf & Spa Resort, Isla Mujeres Palace (Couples only 18yrs+), Sun Palace (Couples only 18yrs+), Beach Palace, and Cozumel Palace including restaurants, bars and entertainment; transfers not included

Additional inclusions

  • Wireless internet
  • 30 minutes of Internet use included per room, per stay; this new service is available at the business centre and lobby
  • Unlimited phone calls (from your room) in Mexico to the Continental US and Canada and within Mexico. Certain restrictions apply.
  • Kids Club (ages 4-12)
  • Fitness centre at Golf Club
  • Use of beach chairs, pool chairs and towels
  • Taxes and gratuities
  • Scheduled transportation to Moon Palace, Wet'n Wild Park and resorts in the hotel zone

 

Concierge Level

  • Located on top 3 floors with ocean view
  • Balcony 
  • 1 King-size bed
  • Bathroom with shower only
  • In-room double Jacuzzi
  • Telephone with voice mail
  • Air conditioning
  • LCD satellite television with DVD player
  • CD player
  • Alarm clock/radio/iPod dock
  • Professional hairdryer
  • Mini-bar (domestic beer, soft drinks and water)
  • Liquor dispenser (contains premium upgraded brands)
  • Lavazza coffee maker imported from Italy
  • Purified water
  • Digital safe (laptop size)
  • Iron and ironing board
  • Bathrobes & slippers for use during your stay
  • L'Occitane bath amenities
  • WiFi
  • Nightly turn down service and petit fours
  • 24-hour room service from select restaurant menus to create a special menu
  • Pillow and aromatherapy menu
  • Exclusive Concierge service including: Private check-in/check-out & early check-in (subject to availability), Two (2) 25-minute outdoor massage by the pool area (location varies per resort), upgraded brand of liquors in room dispenser, waiter service by the pool area, 24-hour room service from select restaurant menus to create a special menu, Exclusive concierge phone service
  • Non-smoking rooms available upon request and subject to availability
  • Voltage: 110v
  • Occupancy options:
    • 2 adults
    • Maximum occupancy of 2

Concierge Level with unlimited golf package

Deluxe Resort View

  • Balcony
  • Views of resort or common areas
  • 1 king-size or 2 double beds
  • Bathroom with shower only, including in-room double Jacuzzi
  • Telephone
  • Air conditioning
  • Satellite television
  • Alarm clock
  • Hairdryer
  • Mini-bar (pre-stocked with sodas, bottle water, juices & domestic beer)
  • Liquor dispenser (contains whiskey, tequila, rum & vodka)
  • Coffee maker
  • Purified water
  • In-room safe (laptop size
  • Wireless internet access for guests with laptop
  • Bathrobes & slippers for use during stay
  • Farouk Biosilk bath amenities
  • Iron and ironing board
  • Turndown service
  • Non-smoking rooms available on request and subject to availability
  • Voltage: 110V
  • Occupancy options:
    • 4 adults and 1 infant (0 -3yrs)
    • 3 adults and 1 child
    • 2 adults and 2 children
    • 1 adult and  2 children
    • Maximum occupancy of 4

Deluxe Resort View with unlimited golf package

Governor Suite

  • Balcony
  • Ocean view
  • 1 king-sized bed
  • Bathroom with shower only
  • In-room Jacuzzi for 2
  • In-room wine
  • Living room
  • Liquor dispenser (contains premium brands)
  • Mini-bar (soft drinks, bottled water, juices & domestic beer)
  • LCD satellite television
  • Purified water
  • L'OCCITAINE bath amenities
  • Bathrobes & slippers for use during stay
  • Bathroom scale
  • Digital safe (laptop size)
  • Air conditioning
  • Lavazza coffee maker imported from Italy
  • Telephone
  • Alarm clock/radio/iPod dock
  • Hair dryer
  • Iron and ironing board
  • WiFi
  • 24-hour room service
  • Turn down service
  • Non smoking room
  • Maximum occupancy: 2 adults

Governor Suite with Unlimited Golf

Sand Suite

  • Direct beach access
  • 1 king-size bed
  • Double Jacuzzi
  • In room welcome bottle of wine upon arrival
  • Private bath with shower features. L'OCCITANE bath amenities
  • Telephone
  • Air conditioning
  • LCD satellite television
  • Alarm clock/radio
  • Professional hairdryer
  • Mini-bar (soft drinks, bottled water, juices & beer)
  • Liquor dispenser (contains premium brands)
  • Coffee maker
  • Purified water
  • Digital safe (laptop size)
  • WiFi
  • Bathrobes & slippers for use during stay
  • Iron and ironing board
  • Turn down service
  • Non-smoking rooms
  • In-room snacks
  • Special menu 24-hour room service
  • Aromatherapy and pillow menu
  • Exclusive beach back (one per room per stay)
  • Private check-in/out. Early check-in/out (on request and subject to availability)
  • Voltage: 110V
  • Occupancy options:
    • 2 adults
    • Maximum occupancy of 2

Superior Deluxe Partial Ocean View

  • Some with furnished balcony (table & 2 chairs) and some with French-style balcony
  • 1 king-size or 2 double beds
  • Bathroom with shower only
  • In-room double Jacuzzi
  • Telephone
  • Air conditioning
  • LCD satellite television
  • Alarm clock/radio/iPod dock
  • Hairdryer
  • Mini-bar (soft drinks, bottled water, juices & domestic beer)
  • Liquor dispenser (contains premium brands)
  • Coffee maker
  • Purified water
  • Digital safe (laptop size)
  • WiFi
  • Bathrobes & slippers for use during stay
  • CHI bath amenities
  • Iron and ironing board
  • Turn down service
  • 24-hour room service
  • Non-smoking rooms
  • Voltage: 110V
  • Occupancy options:
    • 4 adults + 1 infant ( 0-3yrs)
    • 3 adults and 1 child
    • 2 adults and 2 children
    • 1 adult and 3 children
    • Maximum occupancy of 4

Superior Deluxe Partial Ocean View with unlimited golf package

Superior Deluxe Ocean View

  • Some with balcony, some withterrace
  • 1 king-size or 2 double beds
  • Bathroom with shower only
  • In-room double Jacuzzi
  • Telephone
  • Air conditioning
  • LCD satellite television
  • Alarm clock/radio/iPod dock
  • Hairdryer
  • Mini-bar (soft drinks, bottled water, juices & domestic beer)
  • Liquor dispenser (contains premium brands)
  • Coffee maker
  • Purified water
  • Digital safe (laptop size)
  • WiFi
  • Bathrobes & slippers for use during stay
  • CHI bath amenities
  • Iron and ironing board
  • Turn down service
  • 24-hour room service
  • Non-smoking rooms
  • 2 rooms for the physically challenged (on request)
  • Voltage: 110V
  • Occupancy options:
    • 4 adults and 1 infant (0-3 yrs)
    • 3 adults and 1 child
    • 2 adults and 2 children
    • 1 adult and 3 children
    • Maximum occupancy of 4

Superior Deluxe Ocean View with unlimited golf package

Sand Suite Unlimited Golf

Honeymoon suite

  • Oceanfront view
  • Balcony
  • 1 king-size bed
  • Bathroom with shower only
  • In-room double Jacuzzi
  • Seating area
  • Telephone with voice mail
  • Air conditioning
  • LCD satellite television
  • DVD player
  • CD player
  • Hairdryer
  • Alarm clock
  • Mini-bar (beer, soft drinks, juices and water)
  • Liquor dispenser (contains premium brands)
  • Coffee maker
  • Purified water
  • Digital safe (laptop size)
  • Iron and ironing board
  • Bathrobes & slippers for use during your stay
  • CHI bath amenities
  • WiFi
  • In-room wine
  • 24-hour room service
  • Turn down service
  • Exclusive beach bag (one per room per stay)
  • Voltage: 110v 
  • Occupancy options
    • 2 adults
    • Maximum occupancy of 2

Honeymoon Suite with unlimited golf package

Rooms with unlimited golf package

All room categories are also available with the UNLIMITED GOLF PACKAGE.

Unlimited Golf Package includes:

  • Unlimited rounds of golf per adult, per stay, transportation to and from the courses (Riviera Cancun Golf & Resorts and Moon Spa & Golf Club) and shared cart.  Beverages & snacks are included only at Moon Spa & Golf Club.

Terms & Conditions:

  • All adults sharing the same room must pay the golf package rate
  • Unused rounds of golf due to weather conditions or for any other reason are non-refundable, non-transferable and no rain checks
  • Golf package applies to guests paying the adult rate. 
  • Tee times are subject to space availability. 
  • Stays that combine golf and non-golf package rates are only allowed to book their included tee times during the portion of the stay paying the golf package rate. 
  • Approximately a 45 minute drive to all golf courses listed

Booking

  • Tee times can be reserved 90 days prior to arrival by email at: teetimes@palaceresorts.com or by fax at 011 52-998-193-2011.  Office hours are from 7:00 am - 8:00 pm.  Tel. 011 52-998-193-2010 ext. 8760

IMPORTANT: Inclusions are subject to change without prior notice

Location

Bahia del Espiritu Santo Esq. Abraira de Arriva, Playacar Riviera Maya, 77710, MX

Promotions

Secure Your September Vacation

Book tomorrow's escape today and lock in your price. Plus, for a limited time, get free CareFree travel protection.

CareFree gives you our price drop guarantee: up to $200 cashback per person if the package price drops after you book, plus seat selection. Need another reason to lock it in? Free 1st checked bag1 and more.

Book between: May 16 and June 12, 2022
Travel between: August 27 and September 30, 2022
Applicable to: vacation packages to Mexico, the Caribbean and Central America. Flight & Hotel packages to Hawaii.

Enjoy exclusive perks with all packages booked with us, including:


FREE 1st CHECKED BAG


PRICE MATCH


REFUND OR NO CHANGE FEES


EARN & REDEEM POINTS


YOUR SAFETY FIRST

AND MORE!

Certain conditions apply. Find out more

TRAVEL PROTECTION PLANS

CareFlex lets you cancel with a FULL REFUND up to 21 days prior to departure and more.
CareFree includes FREE seat selection and our Price Drop Guarantee. Learn more

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Valid on new bookings of vacation packages to Mexico, the Caribbean and Central America and Flight & Hotel packages to Hawaii. Offer valid between May 16, 2022 at 12:01 am ET until June 12, 2022 at 11:59 pm ET. Offer: Free CareFree travel protection. Free CareFree must be added when booking. Price Drop Guarantee: up to $200 cashback per person if the price of your package drops after you book. To claim a partial refund with our Price Drop Guarantee, please take a time-stamped screenshot of the change in price that you found on our website. Contact our Customer Care team at 1-800-296-3408 to submit your request. For full terms and conditions applicable to our CareFree travel protection, visit vacations.aircanada.com/en/travel-info/travel-protection. Travel must take place within the following period: August 27 2022 and September 30, 2022. A minimum 7-night stay is required. Not applicable to one-way flights. Not available for group bookings. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. 

1For all the perks and terms and conditions of Our Vacation Promise, visit vacations.aircanada.com/en/travel-info/why-book-with-us.

Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Prices on our website reflect applicable reductions and are valid if you purchase services in a same session. If you log off our website, prices may be different the next time you log on. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.

Health and safety protocols, government recommendations and regional travel restrictions vary by hotel, ship and destination, may impact availability and are subject to change without notice. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries.

®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership.

Book Early. Save Big.

Brighten up your horizons with a sunny escape! SAVE on vacation packages to our hottest beach destinations.

The perks of booking early:

  • SAVE $200 per couple* or $400 per family* when you book at least 4 months in advance1
  • Enjoy flexible payment options: Pay monthly with Uplift

Applicable to: Select vacation packages to Mexico, the Caribbean and Central America

*Discount is applicable on the base fare of the flight, before surcharges, charges taxes and fees.

Enjoy exclusive perks with all packages booked with us, including:


FREE 1st CHECKED BAG


PRICE MATCH


REFUND OR NO CHANGE FEES


EARN & REDEEM POINTS


YOUR SAFETY FIRST

AND MORE!

Certain conditions apply. Find out more

TRAVEL PROTECTION PLANS

CareFlex lets you cancel with a FULL REFUND up to 21 days prior to departure and more.
CareFree includes FREE seat selection and our Price Drop Guarantee. Learn more

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

1Only applicable to new bookings of select vacation packages to Mexico, the Caribbean and Central America. Savings is applicable on reservations booked at least 4 months in advance. Savings is $100 per adult and $100 per child. Per family amount shown based on 2 adults and 2 children between the ages of 2 and 12 years old. Minimum 3-night stay required. Not applicable to group bookings or cruise bookings. Discount is applicable on the base fare, before surcharges, taxes, charges and fees. This Offer cannot be combined with any other offer, discount, or promotion.

Due to travel restrictions, government recommendations and passenger demand resulting from the impact of COVID-19, eligible scheduled flights available for booking during the Offer Period may vary and are subject to change at any time without notice.

Prices displayed on this page reflect applicable reductions but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.

Playacar Palace

CareFree gives you our price drop guarantee: up to $200 cashback per person if the package price drops after you book, plus seat selection. Need another reason to lock it in? Free 1st checked bag1 and more.

Book between: May 16 and June 12, 2022
Travel between: August 27 and September 30, 2022
Applicable to: vacation packages to Mexico, the Caribbean and Central America. Flight & Hotel packages to Hawaii.

Enjoy exclusive perks with all packages booked with us, including:


FREE 1st CHECKED BAG


PRICE MATCH


REFUND OR NO CHANGE FEES


EARN & REDEEM POINTS


YOUR SAFETY FIRST

AND MORE!

Certain conditions apply. Find out more

TRAVEL PROTECTION PLANS

CareFlex lets you cancel with a FULL REFUND up to 21 days prior to departure and more.
CareFree includes FREE seat selection and our Price Drop Guarantee. Learn more

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

The perks of booking early:

  • SAVE $200 per couple* or $400 per family* when you book at least 4 months in advance1
  • Enjoy flexible payment options: Pay monthly with Uplift

Applicable to: Select vacation packages to Mexico, the Caribbean and Central America

*Discount is applicable on the base fare of the flight, before surcharges, charges taxes and fees.

Enjoy exclusive perks with all packages booked with us, including:


FREE 1st CHECKED BAG


PRICE MATCH


REFUND OR NO CHANGE FEES


EARN & REDEEM POINTS


YOUR SAFETY FIRST

AND MORE!

Certain conditions apply. Find out more

TRAVEL PROTECTION PLANS

CareFlex lets you cancel with a FULL REFUND up to 21 days prior to departure and more.
CareFree includes FREE seat selection and our Price Drop Guarantee. Learn more

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.