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Play Family Collection

Oasis Palm

4.0 Stars
Book Sun with Peace of Mind

Why book this hotel?

Meal & beverage plans
All-inclusive plan

  • Breakfast, lunch, snacks and dinner daily
  • Unlimited alcoholic and non alcoholic drinks (premium beverages available with additional charge)

KiddO Zone

Dedicated kids are featuring over 43,000 square feet of fun with a fully supervised kids club

 

Ages: 3-12 | Hours: 9am-10pm

  • Pools and splash zone with water slides, climbing iceberg and trampoline
  • Pirate adventures aboard the Captain Hook
  • Kid-friendly restaurants
  • Kids beach club
  • Playground with jungle gyms and bungee trampoline
  • Live entertainment
  • Daily indoor and outdoor activities
  • Arts and crafts room
  • Video game lounge
  • Resting room
  • Mini-whirlpool and splash area with mushroom fountain
  • Kids theatre with movies


Additional Resort Services
24-hour front desk, multilingual staff, currency exchange, elevator, concierge, security, parking, porter/bellhop, luggage storage


For Your Information

STUDENT / YOUTH POLICY (APPLICABLE YEAR-ROUND)

 

  • Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year-round basis.
  • Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17-year-old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.


STUDENT / YOUTH RESORT FEE POLICY:

  • Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $33.00 USD (Cash Only).  Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge.
  • Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
  • Please note the legal drinking age in Mexico is 18.


NOTE:  Student / Youth Groups are not accepted at any Oasis resort with the exception of Oasis Cancun Lite. Each individual resort reserves the right to deny check-in

Play

Discover the ultimate family-friendly vacation at Play resorts with perks perfect for kids!

Play program highlights include:

  • Kids Eat, Play and Stay FREE1at all-inclusive resorts
  • Pre-boarding for families
  • Supervised kids' clubs and more!2
  • Dedicated pool areas of sections for kids2


Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Play program: Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. Conditions may apply and vary by resort. Based on maximum hotel room occupancy. Refer to the «Best for» section of each hotel on aircanadavacations.com for full details. 2Only available at all-inclusive resorts in Mexico, the Caribbean and Central America.

Family Collection

Take your family on an unforgettable vacation with trips geared to the whole gang!
Keep everyone happy at the best all-inclusive family resorts offering dedicated kids' pools and supervised clubs. You can bring the whole family thanks to discounts for kids and the perks of our Play program. Book all-inclusive family vacation packages!

Number of travellers: To add more travellers to your booking in Mexico, the Caribbean, or South & Central America, simply select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Family Suite

Bed size(s): 2 conjoined bedrooms (one for kids with 2 double beds and one for adults with king-size bed)
Room(s): Ocean view or sunset view; Full bathroom
Air conditioning: Yes
Internet: WiFi ($)

Room facilities Flat screen cable television, In-room safe ($), Telephone ($), Bath amenities, 24-hour room service ($), Hair dryer, Iron and ironing board, Radio alarm clock, Beach towels, Roll-away beds and cribs on request (limited availability), Daily housekeeping

Occupancy: 4 adults ; 4 adults and 3 children; 3 adults and 4 children; 2 adults and 5 children (maximum occupancy of 7)

Important  Note: There must be a minimum of 4 paying adults in this room category before a child rate is quoted.

Ocean View

Bed size(s): 1 king bed or 2 double beds (assigned at check-in based on availability)
Room(s): Ocean View, Full bathroom
Air Conditioning: Yes
Internet: WiFi ($)

Room facilities: Flat screen cable television, In-room safe ($), Telephone ($), Bath amenities, 24-hour room service ($), Hair dryer, Iron and ironing board, Radio alarm clock, Beach towels, Roll-away beds and cribs on request (limited availability), Daily housekeeping

Occupancy: 1-4 adults; 3 adults and 2 children; 2 adults and 3 children;  (maximum occupancy of 5)

Standard Room

Bed size(s): 1 king bed or 2 double beds (assigned at check in based on availability
Rooms: Garden view, Full bathroom
Air-conditioning: Yes
Internet: WiFi ($)

Room facilities Flat screen cable television, In-room safe ($), Telephone ($), Bath amenities, 24-hour room service ($), Hair dryer, Iron and ironing board, Radio alarm clock, Beach towels, Roll-away beds and cribs on request (limited availability), Daily housekeeping

Occupancy: 1-4 adults; 3 adults and 2 children; 2 adults and 3 children; (maximum occupancy of 5)

Location

Blvd. Kukulcan Km 4.5 Seccion C Lote 1., Hotel Zone Riviera Maya, 77500, MX

Promotions

Book Sun with Peace of Mind

This summer, rest easy under tropical sun! Book a flexible vacation with our travel protection & coverage plans.

Wherever you want to go, there's a travel protection plan that's right for you:

  • The CareFlexPlus plan allows you to change your booking, transfer your package and cancel your reservation with a full refund up to 25 days prior to departure.
  • The CareFree plan includes free seat selection, year-round Price Drop Guarantee, and more.

Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!

COVID-19 coverage plan

Flight and hotel-inclusive packages to international destinations now include the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance! Find out more.

We got you covered in the U.S. and Europe too! Explore our latest travel deals here.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

All travel protection plans must be purchased at time of booking by all passengers sharing a room accommodation; are non-refundable, and are not applicable to group bookings, car rentals, excursions, private transfers, theme park tickets and other attractions. Once the travel protection plans have been purchased, changes must be made through these plans without using other Air Canada Vacations change and cancellation methods. For the full terms and conditions of our CareFlexPlus and CareFree protection plans, visit our Travel Protection page.

Due to travel restrictions, government recommendations and passenger demand resulting from the impact of COVID-19, eligible scheduled flights available for booking during the offer period may vary and are subject to change at any time without notice.

Prices displayed on this page reflect applicable reductions but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.

Oasis Palm

Wherever you want to go, there's a travel protection plan that's right for you:

  • The CareFlexPlus plan allows you to change your booking, transfer your package and cancel your reservation with a full refund up to 25 days prior to departure.
  • The CareFree plan includes free seat selection, year-round Price Drop Guarantee, and more.

Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!

COVID-19 coverage plan

Flight and hotel-inclusive packages to international destinations now include the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance! Find out more.

We got you covered in the U.S. and Europe too! Explore our latest travel deals here.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.