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Excellence Riviera Cancun

 
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Location

  • 24 km from Cancun airport
  • Located directly on the beach
  • Golf course nearby

Address

C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580

Hotel description

Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. With white sands and gorgeous greenery as a backdrop, our adults-only resort comes complete with private hideaways smartly designed throughout the property, sprawling suites, and our famous Miilé Spa.

Meal & beverage plans

All-Inclusive plan

  • Breakfast daily (buffet)
  • Lunch daily (buffet, à la carte)
  • Dinner daily (à la carte)
  • Snacks available 24 hours
  • 24-hour room service
  • Domestic alcoholic and non-alcoholic beverage, International alcoholic and non-alcoholic beverages, Wine with lunch and dinner

Additional Inclusions

  • Welcome drink
  • Cool towel on arrival, pool and beach waiter service
  • Gratuities
  • WiFi throughout the resort
  • Phone calls to Canada and the USA
  • Use of beach chairs, pool chairs and towels

Excellence Club

Clients booking an Excellence Club room will enjoy the following inclusions: Premium suite, Private check-in and check-out plus early check-in and late check-out (subject to availability), Private concierge service, Private lounge area with PCs, Internet access, buffet and bar service, Bvlgari VIP toiletries, Upgraded room service menu in-room, Upgraded mini-bar including Premium liquor and wine selection, Nespresso Machine, Sparkling wine upon arrival, Fresh flowers upon arrival, Daily delivery of fresh fruit and petit fours, Private beach area, Shoeshine service, Complimentary beach bag for use during your stay, Free Wi-Fi Internet connection in rooms, Free calls to U.S. & Canada, Includes Aqua Wellness Spa Treatment, 1 per person per stay.

Check-in: 15:00
Check-out: 12:00
Number of Rooms: 440
Number Of Restaurants: 11
Number Of Bars: 12
Number Of Outdoor Pools: 6
Year Built: 2004
Year Renovated: 2015

Best For...

Exclusive Perks

Adults-only

Luxury

Spa

Weddings & Honeymoons

More

Important Notes

Minimum age requirement: The minimum age at this resort is 18 years old. Proof of age will be required at time of check-in. Hotel has the right to refuse check-in to anyone that does not meet the minimum age requirement.

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Junior Suite Spa or Pool View

Bed size(s): King Bed or two double bed
Room(s): Private furnished balcony and magnificent view of the spa and/or pool; Bathroom with a jetted tub and separate shower; Sitting area
Air conditioning: Yes
Internet: WiFi

Room facilities
Flat screen TV, Service Box for room service, garment steamer, pillow menu, hair dryer, direct dial phone with free calls to Canada & the U.S., bathrobes and slippers, radio alarm clock with iPod connectivity, electronic in-room safe, espresso machine, Stocked minibar with beer, juices, soft drinks, water and snacks, In-room premium wine and liquor selection, turn-down service and hotel stationary

Occupancy: 1-3 adults (Maximum occupancy of 3)

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Junior Swim Up Suite Spa or Pool View

Bed size(s): King Bed or two double bed
Room(s):  Located on the ground floor offering a private furnished terrace with outdoor jetted whirlpool bathtub, lounge bed and direct access to the pool, Bathroom with a jetted tub and separate shower.

Air conditioning: Yes
Internet: WiFi

Room facilities
Flat screen TV, Service Box for room service, garment steamer, pillow menu, hair dryer, direct dial phone with free calls to Canada & the U.S., bathrobes and slippers, radio alarm clock with iPod connectivity, electronic in-room safe, espresso machine, Stocked minibar with beer, juices, soft drinks, water and snacks, In-room premium wine and liquor selection, turn-down service and hotel stationary

Occupancy: 1-3 adults (Maximum occupancy of 3)

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Junior Suite Oceanview

Bed size(s): King Bed
Room(s):  Ocean view and private furnished balcony.  Bathroom with a jetted tub and separate shower; sitting area
Air conditioning: Yes
Internet: WiFi

Room facilities
Flat screen TV, Service Box for room service, garment steamer, pillow menu, hair dryer, direct dial phone with free calls to Canada & the U.S., bathrobes and slippers, radio alarm clock with iPod connectivity, electronic in-room safe, espresso machine, Stocked minibar with beer, juices, soft drinks, water and snacks, In-room premium wine and liquor selection, turn-down service and hotel stationary

Occupancy: 1-2 adults (Maximum occupancy of 2)

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Two-Story Rooftop Terrace Suite Spa or Pool View

Bed size(s): King Bed
Room(s): Furnished balconies with Spa and/or Pool views, expansive private Rooftop terrace with plunge pool and comfortable lounge furniture, open-air shower; Bathroom with a jetted whirlpool tub and separate shower.
Air conditioning: Yes
Internet: WiFi

Room facilities
Flat screen TV, Service Box for room service, garment steamer, pillow menu, hair dryer, direct dial phone with free calls to Canada & the U.S., bathrobes and slippers, radio alarm clock with iPod connectivity, electronic in-room safe, espresso machine, Stocked minibar with beer, juices, soft drinks, water and snacks, In-room premium wine and liquor selection, turn-down service and hotel stationary

Occupancy: 1-2 adults (Maximum occupancy of 2)

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Excellence Club Junior Suite Pool View

Featuring Excellence Club inclusions.

Bed size(s): King bed
Room(s):  Impressive pool views; Balcony with outdoor jetted whirlpool bathtub;  Bathroom with a jetted tub and separate shower; Sitting area
Air conditioning: Yes
Internet: WiFi

Room facilities
Flat screen TV, Service Box for room service, garment steamer, pillow menu, Hair dryer, Direct dial phone with free calls to Canada & the U.S., bathrobes and slippers, radio alarm clock with iPod connectivity, electronic in-room safe, Stocked minibar with beer, juices, soft drinks, water and snacks, turn-down service and hotel stationary

Occupancy: 1-2 adults (Maximum occupancy of 2)

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Excellence Club Junior Suite Oceanfront

Featuring Excellence Club inclusions.

Bed size(s): King bed
Room(s):  Prime ocean front views; Balcony with outdoor jetted whirlpool bathtub;  Bathroom with a jetted tub and separate shower; Sitting area
Air conditioning: Yes
Internet: WiFi

Room facilities
Flat screen TV, Service Box for room service, garment steamer, pillow menu, Hair dryer, Direct dial phone with free calls to Canada & the U.S., bathrobes and slippers, radio alarm clock with iPod connectivity, electronic in-room safe, Stocked minibar with beer, juices, soft drinks, water and snacks, turn-down service and hotel stationary

Occupancy: 1-2 adults (Maximum occupancy of 2)

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Excellence Club Junior Swim Up Suite Pool View

Featuring Excellence Club inclusions.

Bed size(s): King bed
Room(s):  Private furnished terrace with lounge bed and direct access to the pool  Bathroom with a jetted tub and separate shower; Sitting area
Air conditioning: Yes
Internet: WiFi

Room facilities
Flat screen TV, Service Box for room service, garment steamer, pillow menu, Hair dryer, Direct dial phone with free calls to Canada & the U.S., bathrobes and slippers, radio alarm clock with iPod connectivity, electronic in-room safe, Stocked minibar with beer, juices, soft drinks, water and snacks, pillow menu, turn-down service and hotel stationary

Occupancy: 1-2 adults (Maximum occupancy of 2)

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Excellence Club Junior Swim Up Suite Oceanview

Featuring Excellence Club inclusions.

Bed size(s): King bed
Room(s):  Private furnished terrace with lounge bed, hammock and direct access to the pool with ocean view;  Bathroom with a jetted tub and separate shower; Sitting area
Air conditioning: Yes
Internet: WiFi

Room facilities
Flat screen TV, Service Box for room service, garment steamer, pillow menu, Hair dryer, Direct dial phone with free calls to Canada & the U.S., bathrobes and slippers, radio alarm clock with iPod connectivity, electronic in-room safe, Stocked minibar with beer, juices, soft drinks, water and snacks, turn-down service and hotel stationary

Occupancy: 1-2 adults (Maximum occupancy of 2)

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Excellence Club Honeymoon Suite Oceanfront

Featuring Excellence Club inclusions.

Bed size(s): King bed
Room(s):  Luxury living, exclusive amenities, oceanfront views, two private and furnished balconies (one with outdoor jetted whirlpool bathtub); Bathroom with a jetted tub and separate shower; Separate living room area with sound system
Air conditioning: Yes
Internet: WiFi

Room facilities
Flat screen TV, Service Box for room service, garment steamer, pillow menu, Hair dryer, Direct dial phone with free calls to Canada & the U.S., bathrobes and slippers, radio alarm clock with iPod connectivity, electronic in-room safe, Stocked minibar with beer, juices, soft drinks, water and snacks, turn-down service and hotel stationary

Additional amenities for this room category: In-room check in & check out, Butler Service for luggage, Special Jacuzzi decoration (must be booked with concierge), Express ironing (1 outfit per person/stay)

Occupancy: 1-2 adults (Maximum occupancy of 2)

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Excellence Club 2-Story Rooftop Terrace Suite Oceanfront

Featuring Excellence Club inclusions.

Bed size(s): King Bed
Room(s):  Expansive rooftop terrace with plunge pool and lounge furniture, open-air shower and impressive views of the ocean; Bathroom with a jetted tub and separate shower.
Air conditioning: Yes
Internet: WiFi

Room facilities
Flat screen TV, Service Box for room service, garment steamer, pillow menu, Hair dryer, Direct dial phone with free calls to Canada & the U.S., bathrobes and slippers, radio alarm clock with iPod connectivity, electronic in-room safe, Nespresso machine, Stocked minibar with beer, juices, soft drinks, water and snacks, turn-down service and hotel stationary

Occupancy: 1-2 adults (Maximum occupancy of 2)

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Excellence Club Honeymoon Suite Oceanfront with Rooftop Terrace

Featuring Excellence Club inclusions.

Bed size(s): King bed
Room(s):  Two private and furnished balconies (one with outdoor jetted whirlpool bathtub) and an expansive private rooftop terrace with plunge pool, comfortable lounge furniture, open-air shower and impressive ocean views; Bathroom with jetted whirlpool bathtub, separate shower; Separate couple's massage room, separate living room area with sound system
Air conditioning: Yes
Internet: WiFi

Room facilities
Flat screen TV, Service Box for room service, garment steamer, pillow menu, Hair dryer, Direct dial phone with free calls to Canada & the U.S., bathrobes and slippers, radio alarm clock with iPod connectivity, electronic in-room safe, Nespresso machine, Stocked minibar with beer, juices, soft drinks, water and snacks, turn-down service and hotel stationary

Additional amenities for this room category: In-room check in & check out, Butler Service for luggage, Special Jacuzzi decoration (must be booked with concierge), Express ironing (1 outfit per person/stay)

Occupancy: 1-2 adults (Maximum occupancy of 2)

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Imperial Suite

Featuring Excellence Club inclusions.

Bed size(s): King bed
Room(s):  This is luxury redefined. At nearly 2,000 square feet, the Excellence Imperial suite features a generous living room area with dramatic full-front ocean views of the Caribbean and a furnished terrace or balcony with an outdoor Jacuzzi for two; Dining room
Air conditioning: Yes
Internet: WiFi

Room facilities
Flat screen TV, Service Box for room service, garment steamer, pillow menu, Hair dryer, Direct dial phone with free calls to Canada & the U.S., bathrobes and slippers, radio alarm clock with iPod connectivity, electronic in-room safe, Stocked minibar with beer, juices, soft drinks, water and snacks, turn-down service and hotel stationary

Additional amenities for this room category: Upgraded in-room liquor selection & minibar amenities, In room Check in & Check out, Butler Service for luggage, I-pad for use during your stay, Special Jacuzzi decoration*, private "Wine Cellar" dinner*, Barman service at the suite**, day-pass at Excellence Playa Mujeres with transportation included*, Unlimited access to "Aqua wellness" Spa circuit during your stay, Spa amenities at the suite, and complimentary laundry services during stay. Free transportation to and from the airport and farewell souvenir

*must be booked with concierge.**One per stay & must be scheduled with concierge 24 hours in advance

Occupancy: 1-2 adults (Maximum occupancy of 2)

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Food & Drink

11 Restaurants:

  • The Kitchen Table: Main buffet restaurant for breakfast and lunch
  • Agave: Mexican restaurant for à la carte dinner
  • Spice: Asian restaurant with Teppanyaki stations, serving à la carte dinner
  • Chez Isabelle: French cuisine for à la carte dinner
  • Basmati: Contemporary Indian cuisine for à la carte dinner
  • Oregano: Pizzeria/Trattoria for à la carte lunch and dinner
  • The Lobster House: À la carte breakfast, local Mexican seafood specialties for à la carte lunch, and lobster specialties for à la carte dinner
  • The Grill: Steakhouse for à la carte dinner
  • Flavor Market: Tapas restaurant specializing in pairing gourmet tapas menus with a variety of fine wines for dinner
  • Las Olas: Beach snack grill for lunch
  • Food Shark: Fast Food

12 Bars:

  • Aroma: Coffee Bar
  • Blue: Wet bar
  • Cielo: Outdoor Bar (Excellence Club)
  • (Excellence Club) Lounge
  • Martini: Lobby bar
  • Prelude: Outdoor Bar
  • Revive: Healthy Bar
  • Sol: Outdoor Bar
  • Sports Bar
  • Stars:Theater Bar
  • X-Lounge: Outdoor Bar
  • La Habana Cigar Lounge: Cigar Bar

Reservations are not required for dinner. Vegetarian menu available in all
restaurants for dinner. Seasonal changes may apply without prior notice.
Special dress codes apply, especially at some à la carte dining venues.

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Activities

6 pools, 2 heated pools in winter, 5 Jacuzzi's, Tennis clinics, Game room, Daily activities, Nightly entertainment; Live music during the day, Spanish lessons, dancing lessons and cooking lessons, Snorkelling, Kayaking, Sailing, Windsurfing, Scuba for beginners (Introductory demonstration in pool (once per stay), Tennis, Basketball, Beach volleyball, Bicycles, Aerobics, Aquacize, Table tennis and billiards, Darts, board games, archery, air rifle shooting

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Health & Relaxation

  • Fitness Center and Cardio Conditioning Facility: The 1,900 sq ft on-premise state-of-the-art fitness center provides guests deluxe exercise facilities offering complete weight and state-of-the-art cardio equipment including treadmills, crossover, cardiovascular and movement machines. The Fitness Trail provides a scenic, tropical route for walkers and joggers.
  • Miilé Spa ($) You can literally swim into Miilé Spa and indulge in an oasis of natural luxury. Romance, connection, nature and inner peace are the elements that inspire treatments. Dedicated spa menu for couples, with treatments and experiences to share, connect and remember.
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Other Services ($)

  • Miile Spa and Wellness Centre
  • Golf at Playa Mujeres Golf Club
  • Event and meeting facilities
  • Full-service business centre
  • Shopping promenade
  • Private tennis lessons
  • Bilingual bicycle tours
  • Medical services on site
  • Laundry services
  • Concierge desk in lobby, shopping galleria, private yacht excursions ($), florist
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Exclusive Perks

This resort includes the following perks:

  • Welcome gift
  • 20% discount on spa treatments
  • 30% discount on tastings (wine, tequila, cigar)
  • 30% discount on romantic dinners on the beach

Valid for travel completed by October 31, 2023. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply. 

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Adults-only

This resort accommodates guests aged 18+ only.

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Luxury

Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Weddings & Honeymoons

This resort offers discounted wedding and/or honeymoon packages and the services of a wedding coordinator. To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

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