Generations Riviera Maya by Karisma

Location

Located in Puerto Morelos
33 kilometres from Cancun International Airport (CUN)
Next door to sister resort El Dorado Casitas Royale (An adults-only resort)

Address

KM 45, Carretera Cancún - Tulum, Riviera Maya, Q. Roo. C.P. 77710, Mexico

Hotel description

Generations Riviera Maya, by Karisma is Mexico’s premier All Suites, All Ocean Front, All Gourmet Family Resort where couples, wedding parties and families savor a Gourmet Inclusive® Experience, a vacation that fosters togetherness. This hotel with 159 suites, winner of the prestigious AAA Four Diamond Award and Winner of The Magellan Gold and Silver Award 2014, by Travel Weekly, stretches along a secluded beach, providing indulgences from gourmet cuisine, to luxurious suites. Families can relax knowing that their little ones are in good hands with our certified team of professionals at our Eko Kids Club. The Hotel is located just steps away from El Dorado Casitas Royale, in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean.

Meal & Beverage Plans

Gourmet Inclusive® plan:

All meals and gourmet bites
All domestic and international alcoholic and non-alcoholic beverages
Welcome glass of sparkling wine for adults and beverages for kids
24-hour gourmet inclusive room service

Additional Inclusions

Eko Kids Club (4-12 years of age)
Beach & Pool butler
WiFi throughout the resort
Unlimited international calls
Concierge and vacation planner services
Library and reading area at the Family Lounge

Check-in: 15:00

Check-out: 12:00

Number of Rooms: 159

Number Of Restaurants: 5

Number Of Bars: 2

Number Of Outdoor Pools: 2

Best For...

Exclusive Perks

Family vacation

Wedding & Honeymoon

Spa vacation

Perks for groups

Promotions

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Ocean Front One Bedroom Jacuzzi Suite

Bed size(s): 1 king size bed or 2 queen beds
Room(s): Oversized balcony or terrace, Full bathroom with shower, Relaxing hot tub for 2, Private WC, Double sinks, Partial separation from the living room with sofa bed, Dining area
Air conditioning: Yes
Internet: Wi-Fi

Room facilities:
Two 47” smart TV, Alarm clock, Telephone, In-room safe, Premium mini-bar (refreshed daily), Coffee maker, Bathrobes & slippers, Hairdryer, Weight scale, Iron & ironing board, 24-hour room service

Occupancy: 1-2 adults; 2 adults and 2 children or 2 adults and 1 child and 1 teen (maximum occupancy of 4)

Ocean Front One Bedroom Swim Up Jacuzzi Suite

Rooms located from first to the third level of the building

Bed size(s): 1 king size bed or 2 queen beds
Room(s): Oversized balcony with direct access to an infinity pool, Full bathroom with shower, Relaxing hot tub for 2, Private WC, Double sinks, Partial separation from the living room with sofa bed, Dining area
Air conditioning: Yes
Internet: Wi-Fi

Occupancy: 1-2 adults; 2 adults and 2 children or 2 adults and 1 child and 1 teen (maximum occupancy of 4)

Oceanfront Two Bedroom Suite

Room is a combination of 2 Ocean Front One-bedroom Suites

Bed size(s): 1 king size bed OR 2 queen beds (in each bedroom)
Room(s): Oversized balcony or terrace, Full bathroom with shower, Relaxing hot tub for 2, Private WC, Double sinks, Partial separation from the living room with sofa bed, Dining area
Air conditioning: Yes
Internet: Wi-Fi

Occupancy: 1-4 adults; 4 adults and 4 children, 2 adults and 4 children,and 2 teens (maximum occupancy of 8)

Oceanfront Two Bedroom Swim Up Suite

Room category is a combination of 2 Ocean Front One Bedroom Swim up Suites located from the first to the third level

Bed size(s): 1 king size bed OR 2 queen beds (in each bedroom)
Room(s): Oversized balcony with direct access to an infinity pool, Full bathroom with shower, Relaxing hot tub for 2, Private WC, Double sinks, Partial separation from the living room with sofa bed, Dining area
Air conditioning: Yes
Internet: Wi-Fi

Occupancy:1-4 adults; 4 adults and 4 children, 2 adults and 4 children,and 2 teens (maximum occupancy of 8)

Ocean Front Two Bedroom Pool Swim Up Jacuzzi Suite

Room category is a combination of 2 Ocean Front One Bedroom Swim Up Suites located on the ground level of the building

Bed size(s): 1 king size bed or 2 queen beds (in each bedroom)
Room(s): Private balcony with direct access to the main pool that connects to the swim up pool bar, Full bathroom with shower, Relaxing hot tub for 2, Private WC, Double sinks, Partial separation from the living room with sofa bed, Dining area
Air conditioning: Yes
Internet: Wi-Fi

Occupancy: 1-4 adults; 4 adults and 4 children, 3 adults and 5 children, 2 adults and 6 children (maximum occupancy of 8)

Oceanfront Three Bedroom Suite

Suite consist of a combination of 3 Ocean Front One Bedroom Suites.

Bed size(s): 1 king size bed or 2 queen beds (in each bedroom)
Room(s): Oversized balcony or terrace, Full bathroom with shower, Relaxing hot tub for 2, Private WC, Double sinks, Partial separation from the living room with sofa bed, Dining area
Air conditioning: Yes
Internet: Wi-Fi

Occupancy: 1-6 adults; 6 adults and 6 children or 4 adults and 4 children, 4 teens (Maximum occupancy of 12)

Oceanfront Three Bedroom Swim Up Suite

A combination of 3 Ocean Front One Bedroom Swim Up Suites. Rooms located from first to the third level of the building

Bed size(s): 1 king size bed or 2 queen beds (in each bedroom)
Room(s): Oversized balcony with direct access to an infinity pool, Full bathroom with shower, Relaxing hot tub for 2, Private WC, Double sinks, Partial separation from the living room with sofa bed, Dining area
Air conditioning: Yes
Internet: Wi-Fi

Occupancy: 1-6 adults; 6 adults and 6 children or 4 adults and 4 children, 4 teens (Maximum occupancy of 12)

Oceanfront Three Bedroom Pool Swim Up Jacuzzi Suite

A combination of 3 Ocean Front One Bedroom Swim Up Suites. Rooms located on the ground floor

Bed size(s): 1 king size bed or 2 queen beds (in each bedroom)
Room(s): Oversized balcony with direct access to the main pool which connects to the swim up bar, Full bathroom with shower, Relaxing hot tub for 2, Private WC, Double sinks, Partial separation from the living room with sofa bed, Dining area
Air conditioning: Yes
Internet: Wi-Fi

Occupancy: 1-6 adults; 6 adults and 6 children or 4 adults and 4 children, 4 teens (Maximum occupancy of 12)

Food & Drink

5 à la carte restaurants featuring the following:

Chef Market - Grand Cafe & Deck: International serrving Coffee, croissants, healthy options and a rotisserie. Open for breakfast and lunch
Palms Restaurant & Terrace - Seafood Grill
Jade - Pan Asian - Open for dinner
Wine Kitchen - Restaurant & Tasting room - Open for dinner
Habb - Indian cuisine - Open for dinner

2 Bars:

Swell - Swim-Up bar
Sling - Cocktail bar and lounge

To enhance our unique dining experience, please comply with the following casual
elegant dress code in all Gourmet Restaurants.

• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.

Activities

2 Swimming pools; Library and reading area in the Family Lounge, GreenHouse Tour, Bonanza Ranch Tour and Eco Tour, Cooking class and Little Eko Chefs program, Dancing Lessons and Spanish Lessons, Ping Pong, Basketball and Soccer, Snorkeling equipment and kayak, Beach Volleyball and Pool Volleyball, Water Polo, Eko Kids Club (4-12 years), Nightly entertainment

Health & Relaxation

Gym
Náay Spa ($)
Yoga class, Stretching and Aqua Gym

Other Services ($)

Babysitting and private nanny services, Spa, Car rental, • Car rental and limousine service, Special wedding, honeymoon and anniversary packages, An exclusive beach front Chapel, Sky wedding location, Laundry, Money exchange commission, Gift Shop, Coffee Shop “We proudly serve Starbucks®”, Romantic candlelight or family dinners on the beach, Tour desk with scuba diving trips, certification, rental equipment and deep-sea
fishing, Packages: golf, cultural, horseback riding, night cruises, night life, water sports,
snorkeling, jet ski, boogie boards, parasailing, etc., Private yoga instructor, 5K Run

Exclusive Perks

This resort includes the following perks:

Preferred room location*
US$100 in resort credits
15% discount on spa services (single items only)*

Valid for travel completed by October 31, 2023. Added values vary by resort. Not applicable to groups. Conditions apply. *Restrictions apply/subject to availability.

Family vacation

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available.

Please note that any discounts will be reflected in your final price at checkout.

Wedding & Honeymoon

This resort offers discounted wedding and/or honeymoon packages and the services of a wedding coordinator. To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly at weddings@karismahotels.com.

Taste of Romance Honeymoon Package

Chilled bottle of champagne delivered to room upon arrival
Specialty turn down service that includes a gourmet sweet treat
15% discount on spa services
Late check out at 3pm (subject to availability)

Terms & Conditions

Complimentary when booking a stay of 5 nights or longer
Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in
Package can be reserved for use up to 30 days after wedding date
Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.
Not valid for reservations traveling with a group or wedding party
Package must be requested at time of booking.

Memorable Moments Honeymoon & Anniversary Package

Personal services of a Romance Maitre D
Private gourmet four course candlelit dinner on the beach
Romantically decorated suite with rose petals, aroma therapy and candles following private dinner
Chef's special gourmet breakfast in bed morning after dinner
Beachfront sky massage 2x1 offer
Chilled bottle of champagne delivered to room upon arrival
15% discount on spa services
Fresh tropical floral arrangement in room
One night anniversary return stay voucher

Terms & Conditions

Complimentary when booking a 5 night stay or longer in an Oceanfront Luxury Jacuzzi Suite or higher
Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in
Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days after wedding date for anniversaries
One massage must be purchased to receive one of equal or lesser value complimentary
One night return stay voucher valid for future stays of 5 nights (not including free night) or longer, non-transferable, holidays excluded and must be used within 395 days of check out date
Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified
Only available when qualifying category is purchased
Not valid for any reservations traveling with a group or wedding party
Not combinable with Taste of Romance
Package must be requested at time of booking

Spa vacation

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Perks for groups

Book a group package of a certain size and some guests pay only the taxes*. Request a quote now.

*Discount is not available if booking hotel only. Discount is applicable on the base fare and does not apply to surcharges, charges and taxes. Subject to availability at time of booking. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. Restrictions can include but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, and availability. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Contact our groups department for details