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Family Collection

Occidental at Xcaret Destination

Book Sun with Peace of Mind

About this hotel

The resort offers a small beach that is perfect for families with young children. If you're looking to relax in the sun, be sure to reserve beach chairs early in the morning. The hotel grounds are beautiful and you will often spot native animals lounging about. Xcaret Eco-Park is right next to the resort (fees apply) and makes for a fun visit, and they offer a great evening show.

Why book this hotel?

Meal & beverage plans
All-inclusive plan

  • Breakfast, lunch, snacks and dinner daily
  • Unlimited national and international beverages

Additional inclusions

  • Use of sun beds, beach towels and hammocks
  • Kids club with supervised activities (ages 4-12 years)
  • Access to Fitness centre
  • Gratuities


Royal Level

Upgrade to a Royal Level room and enjoy personalized attention and luxury service.  A boutique resort within a resort, guests staying in the Royal Level enjoy access to exclusive amenities and VIP services, providing an elevated luxury vacation experience, including:

 

  • Private VIP check-in and check-out
  • Exclusive à la carte Royal Level restaurant
  • VIP bath amenities
  • Dedicated Concierge service
  • Exclusive Royal Level pool and whirlpool
  • Nightly turn-down service
  • Room service included
  • WiFi included, and exclusive Royal Level Lounge with complimentary Internet and PC stations.

 

 

 

 

Family Collection

Take your family on an unforgettable vacation with trips geared to the whole gang!

In Mexico, the Caribbean, South & Central America:

Keep everyone happy at resorts offering dedicated kids' pools and supervised clubs. You can bring the whole family thanks to discounts for kids and the perks of our Play program.

In Europe:

Add family fun to your Euro trip with Independent Escapes tailored offering kid-friendly activities for your little ones.

To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Royal Level Suite

Bed size(s): 1 king-size bed
Room(s): Full bathroom with shower and hot tub, Large dining room, living room and large balcony or terrace with garden views
Air conditioning: Yes

Room facilities
Telephone, 2 flat screen televisions, DVD player, Hair dryer, Clock radio, Mini-bar (refreshed daily with water, soft drinks & beer), Safe, Iron and ironing board

Royal Level amenities:

  • Private check in and check out in Royal Level Lounge
  • Personalized concierge services
  • The best room available at the hotel (within room category reserved)
  • Plate of fruit and domestic bottle of champagne in room upon arrival
  • Premium amenities in room
  • Nightly turn down service
  • Exclusive a la carte restaurant available for breakfast, lunch & dinner
  • Exclusive Pool area
  • Exclusive solarium area with wait service
  • Lounge with books, free internet and more (open 7am to 10pm)
  • Wi-Fi and complimentary internet and PC station at the Royal Level lounge
Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

Royal Level Luxury

Bed size(s): 2 double beds or 1 king size
Room(s): Full bathroom, balcony or terrace with Garden View
Air conditioning: Yes

Royal Level amenities:

  • Private check in and check out in Royal Level Lounge
  • Personalized concierge services
  • The best room available at the hotel (within room category reserved)
  • Plate of fruit and domestic bottle of champagne in room upon arrival
  • Premium amenities in room
  • Nightly turn down service
  • Exclusive a la carte restaurant available for breakfast, lunch & dinner
  • Exclusive Pool area
  • Exclusive solarium area with wait service
  • Lounge with books, free internet and more (open 7am to 10pm)
  • Wi-Fi and complimentary internet and PC station at the Royal Level lounge

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

Deluxe Room

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, Terrace or Balcony with Garden view
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer

Occupancy: 1-3 adults ; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

Junior Suite Romance

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, balcony or terrace with Garden view, Large living are with a sofa
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer, Ceiling fan


Romance amenities
VIP amenities in bathroom, bath robes and slippers, strawberries with chocolate and sparkling wine, One romantic dinner during stay, One continental in bed, one 25 minute couple massage per stay

Occupancy: 1-3 adults; 2 adults and 1 child (Maximum occupancy of 3)

Junior Suite

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, balcony or terrace with Garden view, Large living are with a sofa
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer, Ceiling fan

Added values
Premium bath amenities, Bathrobe and slippers, Bottle of sparkling wine in room, Strawberries covered in chocolate and continental breakfast in bed (1) one morning during the stay (reservations must be made in advance with concierge)

Occupancy: 1-3 adults; 2 adults and 1 child (Maximum occupancy of 3)

Junior Suite Concierge

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, balcony or terrace with Garden view, Large living are with a sofa
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer, Ceiling fan

Concierge service amenities VIP amenities in bathroom, Bath robe & slippers, Fruit plate and bottle of domestic champagne in room upon arrival

Occupancy: 1-3 adults; 2 adults and 1 child (Maximum occupancy of 3)

Deluxe Concierge

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, balcony or terrace with Garden view
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer, Ceiling fan

Concierge service amenities VIP amenities in bathroom, Bath robe & slippers, Fruit plate and bottle of domestic champagne in room upon arrival

Occupancy: 1-3 adults, 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

Deluxe Romance

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Bathroom with shower only, balcony or terrace with garden view
Air conditioning: Yes
 
Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer

Romance amenities
VIP amenities in bathroom, bathrobes and slippers, strawberries with chocolate and sparkling wine, One romantic dinner during stay, One continental breakfast in bed, one 25 minute couples massage per stay

Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

Super Saver 1

Limited number of rooms available at reduced rates.

Bed size(s): 2 double beds or 1 king-size bed
Room(s): Bathroom with shower only, Terrace or Balcony with Garden view
Air conditioning: Yes

Room facilities
Telephone, Flat screen satellite television, Coffee maker, Alarm clock, Minibar, Safe, Iron and ironing board, Hair dryer

Occupancy: 1-2 (Maximum occupancy of 2)

Location

TBD, Playa Del Carmen / Playacar Riviera Maya, MX

Promotions

Book Sun with Peace of Mind

Rest easy and travel with confidence! Plan a flexible vacation with our travel protection & coverage plans.

Wherever you want to go, there's a travel protection plan that's right for you:

  • The CareFlexPlus plan allows you to change your booking, transfer your package and cancel your reservation with a full refund up to 25 days prior to departure.
  • The CareFree plan includes free seat selection, year-round Price Drop Guarantee, and more.

Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!

COVID-19 coverage plan

Your vacation package to select destinations in Mexico & the Caribbean now includes the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost to you1! Learn more.

SPECIAL OFFER!

Book one of the sunny deals below before November 15 and get our CareFlexPlus plan for FREE2!

We got you covered closer to home and across the Old World too! Explore our latest travel deals in Canada, U.S., and Europe.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Only applicable to new bookings of select packages to Mexico, the Caribbean and Central America. Minimum 7-night stay required. Subject to availability at time of booking. Offer can be withdrawn at any time. Offers expire at 11:59 p.m. ET on the date indicated.

1The new COVID-19 Coverage administered by Allianz Global Assistance is available for eligible travellers who book a vacation package to select destinations in Mexico and the Caribbean, on or after August 31st for travel between September 4, 2020 and April 30, 2021. Visit the COVID-19 Coverage administered by Allianz Global Assistance page for full details.

2Not applicable to group bookings or cruises. The CareFlexPlus travel protection plan at $0 must be added at time of booking by all passengers sharing a room accommodation. The CareFlexPlus plan can be used year-round except for any bookings with travel dates that occur over the blackout period of December 19, 2020 to January 5, 2021. For Europe bookings, CareFlexPlus must be added by calling Air Canada Vacations' Customer Care Department at 1-866-529-2079. Please visit our Travel Protection page for more details. Offer expires at 11:59 p.m. ET on the date indicated. For the full terms & conditions of the CareFlexPlus travel protection plan, visit our Travel Protection page.

Prices displayed on this page reflect applicable reductions but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.

Aeroplan Miles will be awarded once travel has been completed. For terms and conditions of the Aeroplan program, visit www.aeroplan.com. Aeroplan® and the Aeroplan logo are registered trademarks of Aeroplan Inc.

Occidental at Xcaret Destination

Wherever you want to go, there's a travel protection plan that's right for you:

  • The CareFlexPlus plan allows you to change your booking, transfer your package and cancel your reservation with a full refund up to 25 days prior to departure.
  • The CareFree plan includes free seat selection, year-round Price Drop Guarantee, and more.

Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!

COVID-19 coverage plan

Your vacation package to select destinations in Mexico & the Caribbean now includes the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost to you1! Learn more.

SPECIAL OFFER!

Book one of the sunny deals below before November 15 and get our CareFlexPlus plan for FREE2!

We got you covered closer to home and across the Old World too! Explore our latest travel deals in Canada, U.S., and Europe.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.