Moon Palace Cancun

About this hotel

 

Why book this hotel?

Meal & beverage plan

All-inclusive

 

  • Breakfast daily (buffet)
  • Lunch daily (buffet)
  • Dinner daily (buffet, à la carte)
  • Domestic non-alcoholic beverages
  • International alcoholic (selected brands) and non-alcoholic beverages by the glass
  • Top shelf, wine list, wine by the glass

Additional inclusions

  • WiFi throughout resort
  • Unlimited local and long distance calls to Canada and the continental U.S.
  • Meditation garden
  • Sauna and steam room
  • Lounge chairs by the beach and pool and towels.
  • Taxes and gratuities


Stay at one, enjoy 6 Palace Resorts!
Receive unlimited access to all facilities at sister resorts: Isla Mujeres Palace (Couples only 18yrs+), Sun Palace (Couples only 18yrs +), Beach Palace, Playacar Palace and Cozumel Palace including restaurants, bars and entertainment. Transportation is not included.

For Your Information

Moon Palace Cancun is comprised of three sections: Nizuc, Sunrise and Golf Villas.  Guests have access to all of the services and facilities located within each section.  

 

 

Ambassador Suite

Bed size(s): 1 king-size bed and sofa bed in living room
Room(s): Ocean view. . Bathroom with shower. Double whirlpool tub.  Living room and dining room
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct dial telephone.  Alarm Clock/Radio/IPOD Dock. Welcome bottle of wine. Seating area, Living room & Dining room. Liquor dispenser contains premium, upgraded brands. Daily refreshed Mini Bar contains soft drinks, bottled water, juices, domestic & imported beers. In-room snacks . Lavazza coffee maker with a selection of premium café. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron/ironing board/Garment Steamer. Digital safe (laptop size).  24-Hour room service & Turn down service. DVD Player. Pillow Menu. Aromatherapy menu. Exclusive Beach Bag (one per room/per stay). Walk-in closet.

Occupancy: 1-2 adults.

Ambassador Suites are located in the Nizuc and Sunrise sections of the resort.

Ambassador Suite Unlimited Golf

Bed size(s): 1 king-size bed and sofa bed in living room
Room(s): Ocean view. . Bathroom with shower. Double whirlpool tub.  Living room and dining room
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct dial telephone.  Alarm Clock/Radio/IPOD Dock. Welcome bottle of wine. Seating area, Living room & Dining room. Liquor dispenser contains premium, upgraded brands. Daily refreshed Mini Bar contains soft drinks, bottled water, juices, domestic & imported beers. In-room snacks . Lavazza coffee maker with a selection of premium café. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron/ironing board/Garment Steamer. Digital safe (laptop size).  24-Hour room service & Turn down service. DVD Player. Pillow Menu. Aromatherapy menu. Exclusive Beach Bag (one per room/per stay). Walk-in closet.

Occupancy: 1-2 adults.

Concierge level

Bed size(s): 1 king-size bed
Room(s): Balcony, Ocean view, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Apple TV with special apps including iTunes & Netflix, Direct-dial telephone, Alarm clock/radio/iPod dock, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size).  Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Liquor dispenser contains premium, upgraded brands of liquor,  In-room snacks, Lavazza coffee maker with a selection of premium café. L’OCCITANE bath amenities.  24-Hour room service from select restaurant’s to create a "Special Menu",  DVD Player. CD Player. Pillow Menu. Aromatherapy menu. Nightly Turn down Service. 2-25 Minute Massage at the Beach/Spa/Treatment rooms (location varies), Private Beach Lounge Chair Area with Waiter Service. Exclusive Beach Bag (one per room/per stay). Private candlelight dinner at select locations (once per stay). Nightly Petit Fours.  Exclusive Concierge Phone Service. Private Check-in (subject to availability). 3-night minimum stay required.

Occupancy: 1-2 adults

Concierge Level w/Unlimited Golf

Bed size(s): 1 king-size bed
Room(s): Balcony, Ocean view, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Apple TV with special apps including iTunes & Netflix, Direct-dial telephone, Alarm clock/radio/iPod dock, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size).  Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Liquor dispenser contains premium, upgraded brands of liquor,  In-room snacks, Lavazza coffee maker with a selection of premium café. L’OCCITANE bath amenities.  24-Hour room service from select restaurant’s to create a "Special Menu",  DVD Player. CD Player. Pillow Menu. Aromatherapy menu. Nightly Turn down Service. 2-25 Minute Massage at the Beach/Spa/Treatment rooms (location varies), Private Beach Lounge Chair Area with Waiter Service. Exclusive Beach Bag (one per room/per stay). Private candlelight dinner at select locations (once per stay). Nightly Petit Fours.  Exclusive Concierge Phone Service. Private Check-in (subject to availability). 3-night minimum stay required.

Occupancy: 1-2 adults

Concierge Level rooms are located in the Nizuc and Sunrise sections of the resort.

Deluxe Resort View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Balcony, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct-dial telephone, Alarm clock/radio/iPod dock, Liquor dispenser, Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Coffee maker, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size), Welcome bottle of wine, 24-hour room service, Turn down service

Occupancy: 4 guests including children ages 4-17.  A maximum of 1 infant (ages 0-3) will be allowed to stay in the room with 4 guests.  Maximum occupancy of 4.

Deluxe Resort View rooms are located in the Nizuc and Sunrise sections of the resort.

Deluxe Resort View w/Unlimited Golf

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Balcony, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct-dial telephone, Alarm clock/radio/iPod dock, Liquor dispenser, Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Coffee maker, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size), Welcome bottle of wine, 24-hour room service, Turn down service

Occupancy: 4 guests including children ages 4-17.  A maximum of 1 infant (ages 0-3) will be allowed to stay in the room with 4 guests.  Maximum occupancy of 4.

Family Deluxe with Unlimited Golf

Bed size(s): 2 connecting Superior Deluxe Garden View Rooms, one with 1 king-size bed and connecting room with 2 double beds
Room(s): Located on floors 1 & 6. Garden view, Balcony, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct-dial telephone, Alarm clock/radio/iPod dock, Liquor dispenser, Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Coffee maker, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size), Welcome bottle of wine, 24-hour room service, Turn down service. 

Welcome amenities for families: Xbox 360/DVD player in the room, Selection of Xbox Games upon request, Selection of DVDs upon request. Fun in the Sun Bucket Kit. Special room service menu for kids. Mini-bar in the kids’ room offers chocolate milkshakes, juice, soda, bottled water and kid friendly snacks. L’Oreal Kids bath amenities, kid-sized slippers and robes.

Occupancy: 6 guests including children ages 4-17.  A maximum of 1 infant (ages 0-3) will be allowed to stay in the room with 6 guests.

Family Deluxe rooms are located in the Nizuc and Sunrise sections of the resort.

Family Deluxe

Bed size(s): 2 connecting Superior Deluxe Garden View Rooms, one with 1 king-size bed and connecting room with 2 double beds
Room(s): Located on floors 1 & 6. Garden view, Balcony, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct-dial telephone, Alarm clock/radio/iPod dock, Liquor dispenser, Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Coffee maker, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size), Welcome bottle of wine, 24-hour room service, Turn down service. 

Welcome amenities for families: Xbox 360/DVD player in the room, Selection of Xbox Games upon request, Selection of DVDs upon request. Fun in the Sun Bucket Kit. Special room service menu for kids. Mini-bar in the kids’ room offers chocolate milkshakes, juice, soda, bottled water and kid friendly snacks. L’Oreal Kids bath amenities, kid-sized slippers and robes.

Occupancy: 6 guests including children ages 4-17.  A maximum of 1 infant (ages 0-3) will be allowed to stay in the room with 6 guests.

Family Deluxe rooms are located in the Nizuc and Sunrise sections of the resort.

Junior Suite Golf Course View

Bed size(s): 1 king-size bed]
Room(s): Room located on the Golf Course. Screened terrace with chairs & table, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct-dial telephone, Ceiling fan, Alarm clock/radio/iPod dock, DVD player, Liquor dispenser, Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Coffee maker, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size), Welcome bottle of wine, 24-hour room service, Turn down service, Golf cart included for personal use.

Occupancy: 2 adults

Junior Suite Golf Course View rooms are located in the Golf Villas section of the resort.

Junior Suite Golf Course View Unlimited Golf

Bed size(s): 1 king-size bed]
Room(s): Room located on the Golf Course. Screened terrace with chairs & table, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct-dial telephone, Ceiling fan, Alarm clock/radio/iPod dock, DVD player, Liquor dispenser, Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Coffee maker, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size), Welcome bottle of wine, 24-hour room service, Turn down service, Golf cart included for personal use.

Occupancy: 2 adults

Junior Suite Golf Course View rooms are located in the Golf Villas section of the resort.

Superior deluxe garden view

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Balcony, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct-dial telephone, Alarm clock/radio/iPod dock, Liquor dispenser, Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Coffee maker, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size), Welcome bottle of wine, 24-hour room service, Turn down service

Occupancy: 4 guests including children ages 4-17.  A maximum of 1 infant (ages 0-3) will be allowed to stay in the room with 4 guests.  Maximum occupancy of 4

Superior Deluxe Garden View w/Unlimited Golf

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Balcony, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct-dial telephone, Alarm clock/radio/iPod dock, Liquor dispenser, Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Coffee maker, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size), Welcome bottle of wine, 24-hour room service, Turn down service

Occupancy: 4 guests including children ages 4-17.  A maximum of 1 infant (ages 0-3) will be allowed to stay in the room with 4 guests.  Maximum occupancy of 4.

Superior deluxe oceanfront

Bed size(s): 1 king-size bed
Room(s): Balcony, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct-dial telephone, Alarm clock/radio/iPod dock, Liquor dispenser, Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Coffee maker, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size), Welcome bottle of wine, 24-hour room service, Turn down service

Occupancy: 4 guests including children ages 4-17.

Superior Deluxe Oceanfront rooms are located in the Nizuc section of the resort.

Superior Deluxe Oceanfront with Unlimited Golf

Bed size(s): 1 king-size bed
Room(s): Balcony, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct-dial telephone, Alarm clock/radio/iPod dock, Liquor dispenser, Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Coffee maker, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size), Welcome bottle of wine, 24-hour room service, Turn down service

Occupancy: 4 guests including children ages 4-17.

Superior Deluxe Oceanfront rooms are located in the Nizuc section of the resort.

Superior Deluxe Oceanview

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Balcony, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct-dial telephone, Alarm clock/radio/iPod dock, Liquor dispenser, Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Coffee maker, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size), Welcome bottle of wine, 24-hour room service, Turn down service

Occupancy: 4 guests including children ages 4-17.  A maximum of 1 infant (ages 0-3) will be allowed to stay in the room with 4 guests.  Maximum occupancy of 4.

Superior Deluxe Oceanview rooms are located in the Nizuc and Sunrise sections of the resort.

Superior Deluxe Oceanview w/Unlimited Golf

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Balcony, Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Smart TV, Direct-dial telephone, Alarm clock/radio/iPod dock, Liquor dispenser, Daily refreshed mini-bar (soft drinks, bottled water, juices, domestic & imported beers), Coffee maker, Professional hairdryer and straightener, Iron & ironing board, CHI bath amenities, Bathrobes & slippers, Digital safe (laptop size), Welcome bottle of wine, 24-hour room service, Turn down service

Occupancy: 4 guests including children ages 4-17.  A maximum of 1 infant (ages 0-3) will be allowed to stay in the room with 4 guests.  Maximum occupancy of 4.

Superior Deluxe Oceanview rooms are located in the Nizuc and Sunrise sections of the resort.

Rooms with Unlimited Golf

All room categories are also available with the UNLIMITED GOLF PACKAGE!

Unlimited Golf Package includes:

  • Unlimited rounds of golf per adult, per stay, transportation to and from the courses (Riviera Cancun Golf & Resorts and Moon Spa & Golf Club) and shared cart.  Beverages & snacks are included only at Moon Spa & Golf Club.

Terms & Conditions:

  • All adults sharing the same room must pay the golf package rate
  • Unused rounds of golf due to weather conditions or for any other reason are non-refundable, non-transferable and no rain checks
  • Golf package applies to guests paying the adult rate. 
  • Children ages 13-17 must be booked as adults to receive the golf package. 
  • Tee times are subject to space availability. 
  • Stays that combine golf and non-golf package rates are only allowed to book their included tee times during the portion of the stay paying the golf package rate. 
  • Approximately a 45 minute drive to all golf courses listed

Booking

  • Tee times can be reserved 90 days prior to arrival by email at: teetimes@palaceresorts.com or by fax at 011 52-998-193-2011.  Office hours are from 7:00 am - 8:00 pm.  Tel. 011 52-998-193-2010 ext. 8760
IMPORTANT: Inclusions are subject to change without prior notice.

Wellness Suite

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Garden & pool view, Direct access from terrace to private pool (pool access exclusively for guests booked in Wellness Suites). Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Apple TV with special apps including iTunes & Netflix.  Wake-up light alarm clock. Radio/IPOD Dock, Direct-dial telephone, Welcome bottle of wine. Liquor dispenser contains upgraded brands.  Daily refreshed mini bar with an assortment of bottled water, green tea, mineral water, energy drinks, coconut water, fruit juices and a selection of teas. Lavazza coffee maker with a selection of premium café. L’OCCITANE bath amenities with "Yucatan Herbals" Rosemary scent soap. Bathrobes & slippers. Bathroom scale. Professional Hair Dryer and Straightener. Iron/ironing board. Digital safe (laptop size). DVD Player. CD Player. Pillow Menu. Aromatherapy menu.  Nightly turn down service.  Access to aqua spinning bikes. Exclusive Beach Bag (one per room/per stay). Personal trainer. Two in-room pool towels. Wellness Sports Kit, which includes yoga mat, fitness jump rope & dumbbells. Daily service of fruit and juice placed in balcony. Bath salts for in-room hydrotherapy use with the double whirlpool tub & 100% natural soaps also provided.

Occupancy: 4 guests including children ages 4-17.  A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

Wellness Suites are located in the Sunrise section of the resort.

Wellness Suite Unlimited Golf

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Garden & pool view, Direct access from terrace to private pool (pool access exclusively for guests booked in Wellness Suites). Bathroom with shower, Seating area, Double whirlpool tub
Air conditioning: Yes
Internet: Free WiFi

Room facilities:
Apple TV with special apps including iTunes & Netflix.  Wake-up light alarm clock. Radio/IPOD Dock, Direct-dial telephone, Welcome bottle of wine. Liquor dispenser contains upgraded brands.  Daily refreshed mini bar with an assortment of bottled water, green tea, mineral water, energy drinks, coconut water, fruit juices and a selection of teas. Lavazza coffee maker with a selection of premium café. L’OCCITANE bath amenities with "Yucatan Herbals" Rosemary scent soap. Bathrobes & slippers. Bathroom scale. Professional Hair Dryer and Straightener. Iron/ironing board. Digital safe (laptop size). DVD Player. CD Player. Pillow Menu. Aromatherapy menu.  Nightly turn down service.  Access to aqua spinning bikes. Exclusive Beach Bag (one per room/per stay). Personal trainer. Two in-room pool towels. Wellness Sports Kit, which includes yoga mat, fitness jump rope & dumbbells. Daily service of fruit and juice placed in balcony. Bath salts for in-room hydrotherapy use with the double whirlpool tub & 100% natural soaps also provided.

Occupancy: 4 guests including children ages 4-17.  A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

Wellness Suites are located in the Sunrise section of the resort.

Location

Carretera Cancun-Chetumal Km. 340., Cancun - Moon Palace Resort Riviera Maya, 77500, MX
Moon Palace Cancun

Pricing display

Prices take into account taxes and are rounded to the nearest full dollar. Full details on taxes and fees are on the booking page.