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Moon Palace Cancun

 
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Location

  • Riviera Maya
  • Located directly on the beach
  • 11 km from Cancun Airport
  • 27-hole golf course (on-site)

Nearest points of interest:

  • 12.4 km from Delfines Beach
  • 26.2 km from La Isla Shopping Mall
  • 31.6 km from downtown Cancun
  • 32.2 km from Tortuga Beach

Address

Carretera Cancun - Chetumal, Km 340 Cancun, Quintana Roo, 77500, México

Hotel Description

ALL-INCLUSIVE LUXURY AT ITS BEST

Moon Palace Cancun teems with energy, luxury, and possibility. This dynamic all-inclusive resort features fine gourmet dining and unlimited premium drinks. Enjoy pristine beaches, a 27-hole Jack Nicklaus Signature golf course, our world-class Awe Spa, exotic tours, the best nightly entertainment, and super-fun kids and teens areas.

Meal & beverage plans

All Inclusive plan:

  • Fine international cuisine: Breakfast, lunch, snacks and dinner daily
  • International alcoholic (selected brands) and non-alcoholic beverages by the glass
  • Top shelf drinks, wine list, wine by the glass
  • 24-hour room service

Additional inclusions

  • WiFi
  • Daily activities
  • Nightly entertainment
  • Kids' Club (ages 4-12)
  • Arcade and games lounge
  • Bicycles
  • Tennis courts
  • Meditation garden
  • Sauna and steam room
  • Non-motorized water sports

Stay at 1, Play at 6!

Receive unlimited access to all facilities at sister resorts: Isla Mujeres Palace (Couples only 18yrs+), Sun Palace (Couples only 18yrs +), Beach Palace, Playacar Palace and Cozumel Palace including restaurants, bars and entertainment. Transportation is not included.

For Your Information

Moon Palace Cancun is comprised of three sections: Nizuc, Sunrise and Golf Villas.  Guests have access to all of the services and facilities located within each section.  

Check-in: 15:00
Check-out: 12:00
Number of Rooms: 2036
Number Of Restaurants: 14
Number Of Bars: 10
Number Of Outdoor Pools: 9
Year Renovated: 2014

Best For...

Family vacation

Wedding & Honeymoons

Spa vacation

Perks for Groups

More

Promotions

Kids and Teens Free Promotion

More

Important Notes

Environmental Sanitation Fee: An Environmental Sanitation fee of approximately $70-$100 Mexican Pesos ($5 - $7 Canadian dollars) will be collected by all hotels in Cancun & Riviera Maya.  This fee applies per ROOM per NIGHT and is payable by the guest directly to the hotel during their stay.  The fee is subject to change without prior notice and may vary depending on exchange rate.

 

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Superior Deluxe Garden View

Bed size(s): 1 King-size bed or 2 Double beds
Room(s): Balcony with views of the garden, Private bathroom with shower, Double whirlpool tub
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart TV with Google Chromecast®,  Direct-dial telephone, Alarm clock with light / radio alarm / iPod dock, In-room safe, Mini-bar (stocked daily), Premium liquor dispenser, Welcome bottle of Robert Mondavi wine, Coffee maker, CHI® bathroom amenities, L’Occitane Soap, CHI® hair dryer and straightener, Bathrobes and slippers, Iron and ironing board, 24-hour room service

Occupancy: 1-4 adults; 3 adults and 1 child, 2 adults and 2 children (Maximum occupancy of 4)

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Superior Junior Suite Golf Course View

Bed size(s): 1 King bed
Room(s): Room located on the Golf Course, Balcony with table and chairs, Private bathroom with shower, Double whirlpool tub
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart TV with Google Chromecast®,  Direct-dial telephone, Alarm clock with light / radio alarm / iPod dock, In-room safe, Mini-bar (stocked daily), Premium liquor dispenser, Welcome bottle of Robert Mondavi wine, Coffee maker, CHI® bathroom amenities, L’Occitane Soap, CHI® hair dryer and straightener, Bathrobes and slippers, Iron and ironing board, 24-hour room service

Occupancy:1- 2 adults (Maximum occupancy of 2)

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Superior Deluxe Oceanview

Bed size(s): 1 King bed or 2 Double beds
Room(s): Balcony with ocean views, Private bathroom with shower, Double whirlpool tub
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart TV with Google Chromecast®,  Direct-dial telephone, Alarm clock with light / radio alarm / iPod dock, In-room safe, Mini-bar (stocked daily), Premium liquor dispenser, Welcome bottle of Robert Mondavi wine, Coffee maker, CHI® bathroom amenities, L’Occitane Soap, CHI® hair dryer and straightener, Bathrobes and slippers, Iron and ironing board, 24-hour room service

Occupancy: 1-4 adults; 3 adults and 1 child, 2 adults and 2 children (Maximum occupancy of 4)

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Superior Deluxe Ocean Front

Bed size(s): 1 King bed or 2 Double beds
Room(s): Balcony with ocean front views, Private bathroom with shower, Double whirlpool tub
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart TV with Google Chromecast®, Direct-dial telephone, Alarm clock with light / radio alarm / iPod dock, In-room safe, Mini-bar (stocked daily), Premium liquor dispenser, Welcome bottle of Robert Mondavi wine, Coffee maker, CHI® bathroom amenities, L’Occitane Soap, CHI® hair dryer and straightener, Bathrobes and slippers, Iron and ironing board, 24-hour room service

Occupancy: 1-4 adults; 3 adults and 1 child, 2 adults and 2 children (Maximum occupancy of 4)

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Swim Up Suite

Bed size(s): 1 King bed or 2 Double beds
Room(s): Direct access from terrace to semi-private pool, Hammock on terrace, chairs, and table, Views of the garden and pool,  Private bathroom with shower, Double whirlpool tub, Breakfast table and two chairs
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart TV with Google Chromecast®, Direct-dial telephone, Alarm clock/radio/iHome dock, In-room safe, Mini-bar (stocked daily), In-room liquor dispenser, Welcome bottle of Robert Mondavi wine, Coffee maker, CHI® bathroom amenities, CHI® hair dryer and straightener, Bathrobes and slippers, Iron and ironing board, Aromatherapy menu, Pillow menu, 24-hour room service and turndown service, Exclusive beach bag (one per room/per stay),

Occupancy: 1-4 adults; 3 adults and 1 child, 2 adults and 2 children (Maximum occupancy of 4)

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Superior Governor Suite

Bed size(s): 1 King bed
Room(s): Balcony with two chairs and table, Private bathroom with shower, Double whirlpool tub, Breakfast table for two, Living room and dining room
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart TV with Google Chromecast®, Direct-dial telephone, Alarm clock with light / radio alarm / iPod dock, In-room safe, Mini-bar (restocked daily), Coffee maker, Premium in-room liquor dispenser, Welcome bottle of Robert Mondavi wine, In-room snacks, CHI® bathroom amenities and L’Occitane soap, CHI® hair dryer and straightener, Bathroom scale, Bathrobes and slippers, Iron and ironing board, Aromatherapy menu, Pillow menu, 24-hour room service, Nightly turndown service, Exclusive beach bag (one per room / per stay)

Occupancy: 1-4 Adults (Maximum occupancy of 4)

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Superior Family Deluxe

Bed size(s): Two connected rooms with 1 King bed and 2 Double beds
Room size(s): Views of the garden, Balcony with chaise lounge chairs and table, Private bathroom with shower, Double whirlpool tub, Seating area
Air Condioning: Yes
Internet: WiFi

Room facilities:
Smart TV with Google Chromecast®, In-room safe, Welcome bottle of Robert Mondavi wine, Mini-bar (restocked daily), Liquor dispenser, Selection of one additional bottle of premium liquor (subject to availability and changes), In-room snacks, Coffee maker, CHI® brand bathroom amenities and L’Occitane soap, CHI® hair dryer and Iron, Bathrobes and slippers, Iron and ironing board,  24-hour room service and turndown service

Welcome amenities for families: Xbox ONE/Selection of Xbox Games (upon request), Fun in the Sun Bucket Kit, L’Oréal Kids bath amenities, Kid-sized slippers, and robes, Mini-bar in kids’ room (with chocolate milkshakes, juice, soda, water, snacks)

Occupancy: 1-6 Adults; 4 adults and 2 children, 3 adults and 3 children, 2 adults and 4 children,  1 adult and 5 children (Maximum occupancy of 6)

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Superior Two Bedroom Suite Golf Course View

Bed size(s): 1st bedroom with 1 King bed, 2nd bedroom with 2 Double beds
Room(s): Terrace with chaise lounge, chairs and table, Full private bathroom with shower per room, Double whirlpool tub, Dining and bar area, Living room
Air Conditioning: Yes
Internet: WiFi

Room facilities:
Smart TV with Google Chromecast®, Direct-dial telephone, Alarm clock with light / radio alarm / iPod dock, In-room safe, Mini-bar (restocked daily),Coffee maker, Upgraded in-room liquor dispenser,Welcome bottle of Robert Mondavi wine, Selection of one additional bottle of premium liquor (subject to availability and changes), CHI® brand bathroom amenities, CHI® hair dryer and Iron, Bathroom scale, L’Occitane soap, Bathrobes and slippers, Iron and ironing board, Aromatherapy menu, Pillow menu, 24-hour room service, Xbox ONE/Selection of Xbox Games (upon request), Exclusive beach bag (one per room / per stay) 

Occupancy: 1-6 Adults; 4 adults and 2 children, 3 adults and 3 children, 2 adults and 4 children, 1 adult and 5 children (Maximum occupancy of 6)

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Food & Drink

14 restaurants including 2 buffets, 9 a la carte, 2 cafes, 10 bars, 2 snack bars, 2 cafes, Pizzeria

  • La Gondola - Buffet breakfast and dinner - Italian cuisine
  • Bugambilias - Buffet breakfast, lunch and dinner - Mexican / International cuisine
  • Pier 8 - Buffet lunch - International cuisine / Dinner à la carte - Seafood
  • Palapa Asadero - Buffet lunch - International cuisine / Dinner  à la carte – BBQ Grill
  • Arrecifes - Dinner  à la carte – Brazilian-style Steakhuse
  • Los Caporales - Dinner  à la carte - Mexican cuisine
  • La Trattoria - Dinner v la carte - Italian cuisine
  • Momo - Dinner  à la carte - Pan-Asian and International cuisine
  • Agra - Dinner  à la carte - Indian cuisine
  • Riviera Maya - Lunch and dinner  à la carte – Yucatan-style cuisine
  • Smoked - Lunch à la carte – Texan-style BBQ

10 bars

  • Noir Nightclub
  • Skybar
  • The Pub
  • Lobby Bar Nizuc
  • Lobby Bar Sunrise
  • Los Columpios
  • Bar 19th hole
  • Bar Flowrider
  • The Dune
  • Wired Snacks

2 snack bars

  • Palapa Delfines - Lunch snack bar. BBQ grill dinner
  • Palapa Pelicanos - Pizza, snacks and salads. Mediterranean cuisine  à la carte

2 cafes

  • Cafe Bistro
  • Sweet & Coffee

Dress code: to ensure a truly elegant atmosphere, we kindly ask you to abide by our smart casual dress code. Please wear long pants or tailored shorts, collared, polo or Mao shirt. Bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.

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Activities

Pools

  • 9 swimming pools 
  • 2 kids pools 6 outdoor Jacuzzis 
  • FlowRider® Double Wave Simulator 
  • Water slide

Activities

  • Miniature golf - 18 holes 
  • Beach soccer 
  • Beach volleyball 
  • Pool volleyball 
  • 3 Lit tennis courts 
  • Basketball court
  • Bicycles 
  • Billiards 
  • Ping pong
  • Table games
  • Children’s playground
  • Teens Club
  • Introductory Scuba demonstration in pool
  • Kids Club (ages 4-12)

Entertainment

  • NOIR Nightclub
  • Outdoor stage for evening shows
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Health & Relaxation

  • Fitness Centre 
  • Awe Spa ($)
  • Yoga
  • Pilates
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Other Services ($)

  • Spa 
  • Wedding services 
  • Beauty Salon 
  • Spa boutique 
  • Medical services on call 
  • Dry cleaning and laundry services 
  • Gift shop 
  • Jewelry store 
  • Currency exchange 
  • ATM machine 
  • Rental car services 
  • Babysitting services 
  • Golf Course 
  • Golf academy 
  • Flower bouquets 
  • Celebration cakes 
  • Photo memories
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Family vacation

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available.

Please note that any discounts will be reflected in your final price at checkout.

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Wedding & Honeymoons

Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.

To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

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Spa vacation

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Perks for Groups

Book a group package of a certain size and some guests pay only the taxes.*  Request a quote now.

*Discount is not available if booking hotel only. Discount is applicable on the base fare and does not apply to surcharges, charges and taxes. Subject to availability at time of booking. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. Restrictions can include but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, and availability. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Contact our groups department for details.

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Kids and Teens Free Promotion

Kids and Teens Stay Free Promotion:

Booking Window: April 1st, 2022 - December 23, 2023
Travel Window: April 1st, 2022 - December 23, 2023

Kids and Teens (17yrs and younger) stay, please and eat FREE when travelling with paying adults.  

Terms & Conditions:
Offer is applicable to new reservations booked by December 23rd, 2023 for travel until December 23rd, 2023. Children and Teens must be 17yrs and younger at time of travel in order to qualify for this promotion. A minimum stay of 5 nights will be required in Holiday Season: Easter (10-17 April, 2022 / 2-9 April, 2023)/ Thanksgiving (Nov 19-26, 2022/ Nov 18-25, 2023) and Dec. 24, 2022 - Jan. 3, 2023.  This Promotion is applicable to all room categories (excluding Adults Only Room categories). Maximum occupancy per room categories applies and remains in effect. Reservations with overlapping dates qualify discounts will apply for nights within travel window. Promotion is based on arrival date. Children and Teen ages must be reported in the reservation and proof of age will be required upon check in. In the event the age of the child/teen is 18 years old and older at the time of check in, the difference in rate will be charge upon check-in directly to the guest. Promotion is subject to availability and can be withdrawn/discontinued at anytime.

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