Sandos Playacar

Location

60 km from Cancun/Mayan Riviera airport
Located directly on the beach
Playa del Carmen - Playacar hotel zone
106 km from the new Tulum International Airport
12.3 km from Xcaret
1 km from Plaza Playacar

Address

Paseo Xaman-Ha Lote 1, Manzana 1, Fracc. Playacar, Playa del Carmen, Q. Roo, 77710 México

Hotel description

Situated on a beautiful white sand beach in Playa del Carmen, Mexico, Sandos Playacar has something for everyone. Enjoy the endless activites and entertainment during the day and night. Kids will have the time of their lives at the resort's 2 splash parks with slides, one of which is located in the family section, which also features an infinity pool and snack bar. The Kids Club has supervised activities, while teens can enjoy the arcade and video games atthe Lite Teen Club. For a fun-filled "grown-up" getaway, choose the Select Club Adults Only section, with an exclusive pool, breakfast buffet and upgraded amenities. When you're feeling hungry, choose from the wide selection of restaurants the resort has to offer with endless options of international cuisines and snacks. In the evenings, head to the main plaza for cocktails and a show under the stars.

Meal and beverage plans

All Inclusive Plan

Breakfast, lunch, snacks and dinner daily
Unlimited national drinks, soft drinks, national and international wine and cocktails from 8am-2am, including the disco (18+) during operating hours

Additional inclusions

Non-motorized water sports
Kids’ club (ages 4–12)
Teens’ club (ages 13–17)
Nightly entertainment
WiFi resort-wide
Internal shuttle service
Stay at 1, Play at 2, access to services and facilities at Sandos Caracol Eco Resort
Internal shuttle service

Upgrade your stay

Select Club Inclusions

Guests reserving a Select Club Adults only (18+) room category will enjoy enhanced amenities and services including:

Exclusive adults only pool with lounge chairs and waiter service by the pool
Pool bar
Pool concierge
Dedicated beach area with hammocks and beach chairs, beach bar and waiter service
Select Club Adults Only breatkfast buffet
2 Premium Clubs offering services such as concierge service, premium bar, healthy bar, canapes and coffee service
Access to all services and facilities at Sandos Playacar

Check-in: 3:00 p.m.

Check-out: 12:00 p.m.

Number of rooms: 819

Number of restaurants: 12

Number of bars: 8

Best For...

Exclusive perks

Family

Wedding & honeymoons

LGBTQ2+ Resorts

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Guests of Sandos Playacar can enjoy exchange privileges with sister property, Sandos Caracol Eco Resort with the following conditions:

Exchange privileges are subject to availability and we will have a limited allotment of complimentary day passes available
Guests must book their day pass at the front desk of their hotel
The day pass schedule is from 11 a.m. until 11 p.m., taking into account the opening hours of the facilities and services
Day pass includes access to the buffet restaurants (not to the à la carte restaurants)
Ground transportation is not included and is at the guests’ expense

Program is subject to change without prior notice.

At least one adult of 18 years of age or older must be present in each room upon check-in.

The hotel does not allow groups of students nor spring breakers. Youth up to 20 years old are only admitted when accompanied by an adult sharing the same room

The minimum age for check-in is 21 years.

Riviera Family Queen Junior Suite

Meal plan: All Inclusive Plan

Room view: Garden view or pool view

Air conditioning: Yes

Bedding: 2 queen-size beds and double sofa bed

Other areas: Living area.

Maximum occupancy: 5

Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Bathrobe available for your use.

Riviera Family King Junior Suite

Meal plan: All Inclusive Plan

Room view: Garden view or pool view

Air conditioning: Yes

Bedding: 1 king-size bed and bunk bed

Other areas: Living area.

Maximum occupancy: 5

Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.

Hacienda Junior Suite

Meal plan: All Inclusive Plan

Room view: Garden view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Other areas: Living area.

Maximum occupancy: 5

Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children

Room service: 24-hour room service

Room amenities:

Balcony or terrace, AC and ceiling fan, TV, Telephone, In-room safe, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Hacienda One Bedroom Suite

Meal plan: All Inclusive Plan

Room view: Garden view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 double sofa bed

Other areas: Living area, Dining area.

Maximum occupancy: 5

Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children

Room service: 24-hour room service

Room amenities:

Balcony or terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Select Superior (Adults only 18+)

Meal plan: All Inclusive Plan

Room view: Garden view or pool view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Other areas: Living area.

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Room service: 24-hour room service

Room amenities:

Balcony or terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Select Ocean Front (Adults only 18+)

Meal plan: All Inclusive Plan

Room view: Partial ocean view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Other areas: Living area.

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Room service: 24-hour room service

Room amenities:

Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Restaurants & Bars

Restaurants

11 restaurants

Festival - Buffet - International & Mexican
El Gaucho - À la carte - Argentenian Steakhouse
Il Piemonte - À la carte - Italian
Asiana - À la carte - Asian
Fogo de Janeiro - À la carte - Rodizio
Gourmex - À la carte - Mexican
Iztapalapa - Snack bar - International
Chayita Mexican Grill - Grill - Mexican
Blue Moon - Snack bar - International - Royal Elite guests only
Ocean Snack - Buffet breakfast/ Snacks - International - Breakfast served exclusively for Select Club - adults only guests
Cupcake Cafe - À la carte - Cafe

Bars

8 bars

Lobby Bar
Pool Bar
Exclusive bar
Nightclub
Swim-up Bar

Activities

Pools

10 pools including 5 kids pools, and 1 exclusively for Select Club adults only section

Waterpark
Infinity pool
Outdoor pool
Outdoor adult pool
Outdoor kid pool

Motorized and non-motorized water sports

Scuba diving ($)
Kayak
Fishing ($)
Sailing
Watersports
Snorkeling

Additional information: Equipment included, lessons not included, insurance not included

Land activities

Aerobics
Games room
Mini-golf
Bicycle
Mini Eco Park
Paddle tennis and pickleball courts

Entertainment

Teen's Club
Live shows
Nightclub
Kid's Club

Golf

Golf nearby ($)

Health and Relaxation

Fitness centre
Spa ($)
Zumba
Spa Kids with select treatments (all children must be accompanied by a responsible adult)

Other facilities & services

Wedding packages and services ($)
Babysitting service
Photo market
Beauty salon
Car rental service
Tour desk
Medical services

Environmental Sanitation Fees

Stay at 1, Play at 2

Guests of Sandos Playacar can enjoy exchange privileges with sister property, Sandos Caracol Eco Resort with the following conditions:

Exchange privileges are subject to availability and we will have a limited allotment of complimentary day passes available
Guests must book their day pass at the front desk of their hotel
The day pass schedule is from 11 a.m. until 11 p.m., taking into account the opening hours of the facilities and services
Day pass includes access to the buffet restaurants (not to the à la carte restaurants)
Ground transportation is not included and is at the guests’ expense

Program is subject to change without prior notice.

Check-in Policy

At least one adult of 18 years of age or older must be present in each room upon check-in.

Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.

This resort includes the following perks:

$100 USD spa credit coupons per room, per stay

Valid for travel from November 01, 2024 and completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.

Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.