Use our online tools to manage your booking, or view travel requirements.

Go to main content

Sandos Playacar Beach Resort

 
0/0

Location

  • Beachfront
  • Playa del Carmen, Playacar hotel zone
  • 60 kilometres from Cancun airport

Nearest Points of Interest:

  • Xcaret
  • Plaza Playacar

Address

Paseo Xaman-Ha Lote 1, Manzana 1, Fracc. Playacar, Playa del Carmen, Q. Roo, 77710 México

Hotel Description

Situated on a beautiful white sand beach in Playa del Carmen, Mexico, Sandos Playacar has something for everyone.  Enjoy the endless activites and entertainment during the day and night.  Kids will have the time of their lives at the resort's 2 splash parks with slides, one of which is located in the family section, which also features an infinity pool and snack bar.  The Kids Club has supervised activities, while teens can enjoy the arcade and video games atthe Lite Teen Club.  For a fun-filled "grown-up" getaway, choose the Select Club Adults Only section, with an exclusive pool, breakfast buffet and upgraded amenities.  When you're feeling hungry, choose from the wide selection of restaurants the resort has to offer with endless options of international cuisines and snacks. In the evenings, head to the main plaza for cocktails and a show under the stars.

Meal & beverage plans

All-inclusive plan

  • Breakfast, lunch, snacks and dinner daily
  • Unlimited national drinks, soft drinks, national and international wine and cocktails from 8am-2am, including the disco (18+) during operating hours
  • 24-hour room service

Additional Inclusions

  • WiFi in designated public areas of the Resort
  • Internal shuttle service

 

Select Club Inclusions

Guests reserving a Select Club Adults only (18+) room category will enjoy enhanced amenities and services including:

  • Exclusive adults only pool with lounge chairs and waiter service by the pool
  • Pool bar
  • Pool concierge
  • Dedicated beach area with hammocks and beach chairs, beach bar and waiter service
  • Select Club Adults Only breatkfast buffet
  • 2 Premium Clubs offering services such as concierge service, premium bar, healthy bar, canapes and coffee service
  • Access to all services and facilities at Sandos Playacar

Stay at 1, Play at 2

Guests of Sandos Playacar can enjoy exchange privileges with sister property, Sandos Caracol Eco Resort with the following conditions:

  • Exchange privileges are subject to availability and we will have a limited allotment of complimentary day passes available
  • Guests must book their day pass at the front desk at Sandos Playacar
  • The day pass schedule is from 11 a.m. until 11 p.m., taking into account the opening hours of the facilities and services
  • Day pass includes access to the buffet restaurants (not to the à la carte restaurants)
  • Ground transportation is not included and is at the guests’ expense
Check-in: 15:00
Check-out: 12:00
Number of Rooms: 819
Number Of Floors: 4
Number Of Restaurants: 9
Number Of Bars: 6
Number Of Outdoor Pools: 10

Best For...

Family vacation

Weddings & Honeymoons

More

Promotions

Bonus Features

More

Important Notes

Check-in Policy: At least one adult of 18 years of ge or older must be present in each room upon check-in.

Youth policy: The hotel does not allow groups of Students nor Spring Breakers.  Youth up to 20 years old are only admitted when accompanied by an adult sharing the same room
 
Minimum age for check-in is 21 years

Environmental Sanitation Fee: An Environmental Sanitation fee of approximately $70-$100 Mexican Pesos ($5 - $7 Canadian dollars) will be collected by all hotels in Cancun & Riviera Maya.  This fee applies per ROOM per NIGHT and is payable by the guest directly to the hotel during their stay.  The fee is subject to change without prior notice and may vary depending on exchange rate.

 

Back to top

Super Saver

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Balcony or terrace; Private bathroom with shower; Sitting area
Air conditioning: Yes
Internet: WiFi ($)

Room facilities:
Flat screen television, Telephone, In-room safe, Hairdryer, Bathrobes & slippers, Minibar, Ceiling fan, 24-hour room service, Coffee maker, Iron and ironing board

Occupancy: 1-3 adults; 3 adults and 2 children; 2 adults and 3 children (maximum occupancy of 5)

Back to top

Riviera Family Queen Junior Suite

Bed size(s): 2 queen-size beds and double sofa bed
Room(s): Balcony/terrace; Garden or pool view, Private bathroom with shower & separate hydro-massage tub; Sitting area; Rooms are located in the Riviera family section of the resort
Air conditioning: Yes
Internet: WiFi ($)

Room facilities:
Flat screen television, Telephone, In-room safe, iron and ironing board, alarm clock, hairdryer, vanity mirror, bathrobes and slippers, Mini-bar (mineral water, soft drinks and beer), Water dispenser, Coffe machine, 24-hour room service

Occupancy: 1-4 adults; 4 adults and 1 child; 3 adults and 2 children; 2 adults and 3 children (maximum occupancy of 5)

Back to top

Riviera Family King Junior Suite

Bed size(s): 1 king-size bed and bunk bed for 3
Room(s): Balcony/terrace; Garden or pool view; Private bathroom with shower and separate hydro-massage tub; Sitting area; Rooms are located in the Riviera family section of the resort.
Air conditioning: Yes
Internet: WiFi ($)

Room facilities:
Flat screen television, Telephone, In-room safe, iron and ironing board, alarm clock, hairdryer, vanity mirrior, bathrobes and slippers, Mini-bar (mineral water, soft drinks and beer), Water dispenser, Coffee maker, 24 hour room service.

Occupancy: 1-4 adults; 4 adults and 1 child; 3 adults and 2 children; 2 adults and 3 children (maximum occupancy of 5)

Back to top

Hacienda Junior Suite

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Balcony or terrace with garden views; Private bathroom with shower and bench; Integrated living area with sofa bed;  Rooms located in the Hacienda section of the resort with shared outdoor swimming pool, jacuzzi and sundeck
Air conditioning: Yes
Internet: WiFi ($)

Room facilities:
Satellite television, Telephone, Ceiling fan, In-room safe, iPod dock, Hairdryer, Bathrobes & slippers, Minibar (mineral water, soft drinks & beer), Water dispenser, 24-hour room service

Occupancy: 1-4 adults; 4 adults and 1 child; 3 adults and 2 children; 2 adults and 3 children (maximum occupancy of 5)

Back to top

Royal Elite One Bedroom Suite

Bed size(s): 1 king-size bed and sofa bed
Room(s): Balcony or terrace with garden views; Private bathrooms with shower; In-suite Jacuzzi; Living and dining area with additional bathroom; Rooms located in the Hacienda section of the resort with shared outdoor swimming pool, jacuzzi and sundeck
Air conditioning: Yes
Internet: WiFi ($)

Room facilities:
Plasma television, Telephone, In-room safe, Hairdryer, Deluxe bath amenities, hairdryer, Bathrobes & slippers, Minibar (mineral water, soft drinks & beer), Water dispenser, Ceiling fan, 24-hour room service, Coffee maker, Iron and ironing board

Occupancy: 1-4 adults; 4 adults and 1 child; 3 adults and 2 children; 2 adults and 3 children (maximum occupancy of 5)

Back to top

Select Superior (Adults only 18+)

Featuring Select Club amenities and services.

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Balcony or terrace; Garden or pool view; Private bathroom with shower; Sitting area
Air conditioning: Yes
Internet: WiFi 

Room facilities:
Flat screen television, Telephone, Ceiling fan, In-room safe, Iron and ironing board, Hairdryer, Vanity mirror; Bathrobes and slippers; Minibar (mineral water, soft drinks & beer), Coffee maker, Water dispenser, 24-hour room service, Bottle of sparkling wine and fruit plate upon arrival

Occupancy: 1-3 adults (maximum occupancy of 3)

Back to top

Select Ocean Front (Adults only 18+)

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Balcony or terrace with partial views of the ocean; Private bathroom with shower; Sitting area
Air conditioning: Yes
Internet: WiFi 

Room facilities:
Flat screen television, Telephone, Radio/alarm clock; Ceiling fan, In-room safe, Iron and ironing board, Hairdryer, Vanity mirror; Bathrobes and slippers; Minibar (mineral water, soft drinks & beer), Coffee maker, Water dispenser, 24-hour room service, Bottle of sparkling wine and fruit plate upon arrival

Occupancy: 1-2 adults (maximum occupancy of 2)

Back to top

Food & Beverage

9 dining options

  • Festival Grand -International buffet
  • Riviera Grand - Breakfast buffet
  • Il Piemonte -  Italian à la carte
  • Asiana - Oriental à la carte
  • El Gaucho - Argentinian steakhouse à la carte
  • Fogo de Janeiro  - Brazilian Rodizio  à la carte
  • Le Gourmet - French à la carte
  • Gourmex - Mexican à la carte
  • Chayita - Mexican Grill 
  • Blue Moon - Snacks 
  • Ocean Front Snacks - Breakfast for Select Club Adults only - lunch  snacks
  • Crêperie 
  • Cupcake Cafe
  • Lite Teen Club - Teen Club for 13-17 years

6 bars and lounges

  • Select Club Adults Only- pool bar
  • Riviera Blue - pool snack bar
  • Lobby Bar Riviera - lobby bar
  • Swim-up Bar
  • La Mision Disco
  • La Bambola Bar
Back to top

Activities

Pools

  • 10 pools including 1 Exclusively for Select Club Adults Only section
  • Infinity pool 
  • 5 pools for children
  • 2 water parks with 5 slides and games for small children (up to 3 ft. 7 in), 1 ocean front and the other in the Riviera family section

Non-motorized watersports

  • Snorkeling equipment (1 hour per day)
  • Sailing *
  • Kayaks *
  • Introductory diving demonstration in the pool

* (equipment inluded, lessons not included, insurance not included)

Land activities

  • 2 tennis courts
  • Games room (billiards, ping pong, backgammon, chess, dominoes and cards)
  • Aerobics, beach activities
  • Pool games and water aerobics
  • Water basketball
  • Bicycle tours during the day
  • Zumba
  • Mini Golf (equipment included)
  • Mini Eco Park
  • Supervised Kids Club (4-12 years)
  • Teens Club (13-17 years)

Entertainment

  • Nightly entertainment (shows and theme nights at the Plaza)
  • Disco (ages 18+)
  • Daily activities 
Back to top

Health & Relaxation

  • Spa ($)
  • Spa Kids with select treatments (all children must be accompanied by a responsible adult)
  • Fitness Centre
Back to top

Other Services ($)

  • Spa
  • Car rental
  • Shopping area
  • Photo shop
  • Medical Service
  • Temazcal experience
  • Beauty shop
  • Weddings and events
  • Babysitting service
  • Motorized water sports
  • Tour desk
  • Golf (nearby)
  • Sport fishing
Back to top

Family vacation

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available.  Please note that any discounts will be reflected in your final price at checkout.

 

Back to top

Weddings & Honeymoons

This resort offers discounted wedding and/or honeymoon packages and the services of a wedding coordinator. 

To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

Back to top

Bonus Features

Air Canada Vacations guests traveling until October 31, 2023 will receive a $100 USD Spa Credit per room per stay!

Terms & Conditions:

  • Valid for new bookings only
  • Spa credit consists of 4 vouchers of $25 USD each
  • Vouchers cannot be accumulated
  • They are non-transferable or redeemable for cash
  • A maximum of $25 USD credit can be used per spa treatment

 

Back to top