*NEW* To request a refund for a vacation cancelled due to COVID-19, click here.

COVID-19 Travel Updates: For information on safety, the COVID-19 Coverage Plan, entry requirements and more, visit our COVID-19 Hub.

COVID-19 Information Hub

As you dream of a tomorrow filled with vacations, we're here to help you navigate the travel requirements related to the COVID-19 pandemic with ease. Whether you're looking for information on safety, the COVID-19 Coverage Plan or entry requirements, we've got you covered.

Health and Safety

Health & Safety

We're making your safety our priority! Find out the new preventative measures ensuring that you stay safe while on your way to your hotel or resort in Mexico, the Caribbean, South and Central America.

Discover our health & safety protocols


COVID-19 Coverage Plan

Your flight and hotel-inclusive package to international destinations now includes the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost to you!

See all details & conditions

What You Need to Know Before You Go

Before you go

Make sure you're prepared and you have everything you need before you go on your next trip.

Know your entry requirements


Starting on April 13, 2021, Air Canada Vacations will begin accepting and processing refund requests from eligible customers whose vacations were cancelled as a result of the COVID-19 pandemic.

Learn how to request a refund for your cancelled vacation.