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Travel Ready Hub

As you dream of a tomorrow filled with vacations, we're here to help get you travel ready! Navigate the global requirements related to COVID-19 with ease, whether you're looking for information on entry requirements, where we fly, safety, refunds and more.

We've created this hub to guide you through key travel requirements, so that your vacation can be worry-free. While we're doing our best to keep this information updated, it does not replace the information provided by governments and other authorities. Be sure to check out the Government of Canada website, as well as the official website of your destination country, to ensure that you meet all entry or transit requirements throughout your journey.

NEWS

Aug 9 - Easing of border measures for fully-vaccinated travellers

Starting on August 9, 2021, Canada is allowing entry for non-essential travel to American citizens and permanent residents who have been fully vaccinated at least 14 days prior to entering Canada.

As of September 7, 2021, Canada's borders will open to any travellers who have completed the full course of vaccination with a Government of Canada-accepted vaccine at least 14 days prior to entering Canada. This new measure will come into effect if the domestic epidemiologic situation remains favourable and travellers meet specific entry requirements.

Jul 13 - Goodwill period for cancellations due to COVID-19

The July 12 deadline to submit a refund request to your original form of payment for tickets with a travel date on or after February 1, 2020 and purchased before April 13, 2021, is now closed. If you missed the deadline, your cancelled file will remain as a Future Travel Credit with no expiry date.

For bookings made after April 13, 2021, we offer all customers the choice of receiving a refund in cases where your flight is cancelled by Air Canada Vacations.

Jul 5 - Easing of border measures for travellers entering Canada

Beginning July 5, 2021, fully vaccinated travellers who are permitted to enter Canada will not be required to stay at a government-authorized hotel or be subject to quarantine or a COVID-19 test on day 8.

Fully vaccinated travellers must still meet all other mandatory requirements, including pre- and on-arrival testing, and they must be asymptomatic, have a paper or digital copy of their vaccination documentation, and provide COVID-19 information electronically through ArriveCAN prior to arrival in Canada.

There are no changes to Canada's current border measures for travellers who are not fully vaccinated. Learn more by visiting the Government of Canada website

Jul 2 - Fly to Rome on government-approved, COVID-tested flights

Starting July 2, Air Canada will begin operating government-approved, COVID-tested flights to Rome, Italy from Toronto and Montreal.

Air Canada is the only Canadian carrier participating in the program, offering Canadians the ability to travel to Italy without the need to quarantine. Passengers will only be required to provide a negative COVID-19 antigenic or molecular (RT PCR) test taken within 48 hours of departure and take another one on arrival.

Learn more about COVID-tested flights.

VACCINATION & YOUR VACATION

Getting Ready to Cruise

Looking to set sail soon? Be sure to check out our Cruise page for your cruise line’s vaccination requirements, health protocols and safety measures before you hit the high seas.

Planning Your Stay

Some hotels and resorts now require full vaccination of all their guests. To help you avoid the unexpected, we’ve added information about specific vaccination requirements to all applicable hotel pages. When booking your next trip with us, make sure to look for any important notes when choosing your hotel or resort.

MAPLE LEAF LOUNGES

If you’re looking to unwind in one of Air Canada’s Maple Leaf Lounges during your travel, you may need to provide proof of vaccination. Check out the requirements by selecting the lounge on your itinerary from the drop down menu here before your trip.

FAQ

Check out our Frequently Asked Questions about COVID-19

How do I know if my flight or reservation has been affected by COVID-19?

We continue to adapt our schedule and capacity in response to COVID-19. The schedule is subject to change as we continue to monitor government restrictions on travel. Please visit our Travel Advisory page for the most up-to-date information regarding if and how your booking is affected by Air Canada flight cancellations or route suspensions.

Which countries can I travel to?

Check out this interactive map to discover all the destinations you can fly to right now, across Canada and beyond.

What travel restrictions and safety protocols can I expect when travelling?

Travel restrictions and mandatory safety protocols may be in place at certain destinations, on flights, and at airports, hotels and on cruise ships. The availability of services and facilities may be impacted. As well, you may be required to pay for a local insurance fee per person upon registration or entry into a country.

You can use this interactive tool to check out the latest government entry requirements and COVID-19 measures in place at your destination.

Travellers should also be aware of the biosafety measures implemented by Air Canada through their Air Canada CleanCare+ program as well as the onboard service enhancements implemented before and during their flights.

How early should I arrive at the airport?

Check-in and boarding times differ based on your itinerary. Here’s some information to help you arrive on time.

Are there any requirements to re-enter Canada following my vacation?

If you are fully vaccinated, you will need to:

  1. Take a COVID-19 test 72 hours prior to the departure of your flight.
  2. Provide COVID-19 information, including your proof of vaccination, electronically through ArriveCAN prior to arrival in Canada.
  3. Take a COVID-19 test upon arrival in Canada.
  4. Have a paper or digital copy of your vaccination documentation.

If you are not fully vaccinated, you will need to:

  1. Take a COVID-19 test 72 hours prior to the departure of your flight.
  2. Reserve an approved hotel for 3 nights following your arrival in Canada.
  3. Provide COVID-19 information electronically through ArriveCAN prior to arrival in Canada.
  4. Take a COVID-19 test upon arrival in Canada.
  5. Proceed to your reserved hotel for 3 nights while awaiting the results of your COVID-19 test.
  6. Quarantine for 8 days.
  7. Take your Day 8 test and await results.

As the directives are rapidly changing, please be sure to review the information regarding re-entry requirements by visiting the Government of Canada website.

Does my trip include coverage for emergency expenses related to COVID-19?

You're covered under our COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost if:

  • You booked any flight and hotel-inclusive package, with the exception of cruise and Canada, and;
  • Your reservation was made between March 23 and July 25, 2021 for travel between May 1 and October 31, 2021.

This complimentary plan covers eligible customers for emergency medical and quarantine expenses related to COVID-19 while travelling. If you're eligible for the COVID-19 Insurance & Assistance Plan, please make sure to read the Certificate of Insurance for full terms and conditions, and to understand what is covered and what is not covered.

Can I still purchase travel insurance or COVID-19 coverage if I decide to travel?

Yes, insurance is still available for purchase through various insurance providers.

Some providers, such as Allianz Global Assistance, offer coverage specific to emergency medical and quarantine expenses related to COVID-19 while travelling. To purchase the COVID-19 Insurance & Assistance Plan, administered by Allianz Global Assistance, please call 1-800-491-0851 (Reference Code 8766).

Travel insurance is always recommended when travelling. However, in response to COVID-19, insurance providers have, and may continue to make, changes to their policy and coverage plans. We strongly urge you to review your insurance provider's policy, benefits, and terms and conditions before purchase.

Am I eligible for a refund for a vacation cancelled du to COVID-19?

The July 12 deadline to submit a refund request to your original form of payment for tickets with a travel date on or after February 1, 2020 and purchased before April 13, 2021, is now closed. If you missed the deadline, your cancelled file will remain as a Future Travel Credit with no expiry date.

For bookings made after April 13, 2021, we offer all customers the choice of receiving a refund in cases where your flight is cancelled by Air Canada Vacations.