We’re sorry for the wait, if you’re trying to call us.

Our Contact Centre teams are doing everything they can to answer you quickly.

To help you save time, here are some helpful online options:

Manage your booking View travel requirements
Go to main content

Travel Insurance

Now more than ever, it's important to make your well-being a priority by choosing to protect your health and finances with travel insurance solutions administered by Allianz Global Assistance.

Why is travel insurance essential?

No matter where you're travelling, here are some excellent reasons to buy travel insurance the next time you book a trip:

  • The Canadian government recommends every Canadian secure travel medical insurance before travelling abroad
  • Your government health insurance plan may cover only a very small portion of out-of-country emergency medical expenses
  • Your credit card coverage may be limited
  • Your employee benefits plan coverage may be limited
  • Coverage is highly beneficial for a range of situations including trip cancellation, interruption & delay and / or lost / stolen baggage


  • Knowledgeable advice about coverage, benefits and the options available to you
  • Pre-trip assistance helps you prepare for safer travels
  • 24/7 emergency care and assistance from an experienced in-house medical team
  • Access to a worldwide network of trusted physicians and hospitals
  • Referral to the most accessible and appropriate medical care at destination based on your unique healthcare needs
  • Arrange direct payment for your treatment whenever possible, to avoid out-of-pocket expenses
  • Easy online claims submission via Allianz' claims portal. Get started here: allianzassistanceclaims.ca

Travel insurance is available online or by calling Allianz Global Assistance at 1-833-812-0672.


If you're preparing to travel outside of Canada, do your research, plan ahead and remember to check the requirements of the country that you're visiting. As with every trip, we recommend you review and follow all Government of Canada travel advisories.

Please note the following important updates regarding COVID-19 from our travel insurance partner, Allianz Global Assistance.

Due to the ongoing COVID-19 pandemic, the Government of Canada may issue travel advisories to avoid non-essential travel (Level 3) or avoid all travel (Level 4) outside of Canada due to COVID-19. These advisories may be issued for all international travel, for specific destinations or for certain types of travel (i.e. cruises). Travel advisories can impact travel insurance and are subject to change. They may be issued, lifted, and then reinstated depending on the status of COVID-19 infection rates in Canada and abroad.

Emergency Health Benefits found in: Deluxe Package, Classic Emergency Medical Plan

Policyholders with a Deluxe Package or Classic Emergency Medical Plan who contract COVID-19 at their destination will be eligible for emergency medical treatment.

This coverage is available as long as there is no Government of Canada travel advisory related to COVID-19 in place on their departure date, that advises against non-essential travel (Level 3) or all travel (Level 4) for their destination.

Trip Cancellation and Trip Interruption Benefits found in: Deluxe Package, Trip Cancellation & Interruption Plan, Non-Medical Package

If you test positive for COVID-19 prior to your departure and are unable travel as a result, or test positive for COVID-19 during your trip, trip cancellation or trip interruption benefits will be available under these plans.

Please note that COVID-19 is not a covered reason for trip cancellation or trip interruption if the Global Affairs Canada travel advisory level is reinstated at your destination.

Enhanced COVID-19 cover found in: Deluxe Package with COVID-19 Coverage

If you do travel while a Government of Canada travel advisory against non-essential travel (Level 3) is in place for your destination, the Deluxe Package with COVID-19 Coverage offers benefits for emergency medical and quarantine expenses if you test positive for COVID-19 while on a trip. This package also includes our standard emergency medical, trip cancellation, trip interruption, baggage and travel accident benefits for our most comprehensive protection.

Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators group of companies and administered by Allianz Global Assistance, which is a registered business name of AZGA Service Canada Inc.