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Paradisus Los Cayos

 
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Location

  • 110 km from Santa Clara airport
  • Located directly on the beach
  • Cayo Santa María

Address

Cayo Santa María, km 48 Jardines del Rey ,Caibarién,Villa Clara,52610,Cuba

Hotel description

A modern eco-resort located in a spectacular landscape. Low buildings with spacious Junior Suite and Suite rooms with access to swim-up pools. The Reserve and Royal Service facilities complete its exclusive service. This modern all-inclusive hotel offers a magnificent combination of superior comfort, impeccable service and an atmosphere of total calm. Located in an idyllic natural environment on the north coast of Cuba, it features spacious Junior Suites and Suites with exceptional views and amenities. It also offers a wide range of dining options in its restaurants and bars, as well as several alternative locations for events and free Wi-Fi

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch, snacks, and dinner daily
  • Domestic and international alcoholic and non-alcoholic beverages
  • 24 Hour room service (Room service is only included in The Reserve and Royal Service room categories.)

Additional inclusions

  • Daily activities
  • Nightly entertainment
  • Kids Club
  • WiFi throughout the property

Upgrade your stay

The Reserve Inclusions and Royal Service facilities and services

The Reserve:

Clients booking a "The Reserve" room will enjoy personalized attention and luxury service. The Reserve features are subject to change but may include:

  • Exclusive area with direct access
  • Lounge, Concierge and exclusive Reception
  • Exclusive pool    
  • Exclusive beach area
  • Exclusive restaurants and bars
  • Exclusive Junior Suites and Suites with swim-up pool
  • Welcome cocktail on request and cold towels
  • Personalized attention during the stay
  • Priority in reservations at a la Carte Restaurants
  • Concierge Service and Menú Concierge
  • Room service 24 hrs
  • Pool concierge    
  • Private check-in / Check-out
  • Beach concierge from 10:00 to 18:00 hrs
  • Personalized welcome letter with the client's name upon arrival             
  • Mini snacks (if applicable) suitable for children and adults from 12:30 to 14:30 hrs.     
  • Cookies and pastries to accompany tea and coffee from 3:00 p.m. to 6:00 p.m. 
  • Evening hot and cold snacks from 7:00 p.m. to 10:00 p.m.         
  • Priority in reservations for Diving and sport courts.             
  • Discount on massages                     
  • First ironing service free of 2 pieces per person                 
  • Special amenities                     
  • Pool towel bag in room                     
  • Pillow menu                         
  • Minibar with daily replacement of water, soft drinks, juices and beers.         
  • Early Check - in upon availability and late check-out guaranteed till 14:00 hrs.
  • Late check-out free till 16:00 hrs upon availability    

In addition the Family Concierge service guarantees the following services to the client:          

  • A Family Concierge assistance.
  • Delivery of Paradise Kids Beach Kit during check-in
  • Special room amenities for children, bathrobe and beach / pool towel for children.
  • Funny Bath service for children (on request).
  • Turndown service special for children, glass of milk, cookies and chocolate.  
  • Access to the Royal Service area for clients over 18 years of age.
  • Reserve the babysitting service 24 hours in advance (additional charge), 20% of discount.                                

Royal Service:

Clients booking a Royal Service room will enjoy personalized attention and luxury service. The Level features are subject to change but may include:

  • Independent Area with exclusive rooms and direct access
  • Exclusive reception, lounge and terrace lounge
  • Exclusive Junior suites and Suites with swim-up pool
  • Exclusive beach area
  • Royal Service manager       
  • Exclusive pool
  • Exclusive bars and / or restaurants.
  • Personalized welcome letter with the client's name upon arrival
  • Welcome cocktail on request and cold towels
  • Personalized attention during the stay   
  • Priority in reservations at a la Carte Restaurants
  • Bellboy service 24 hours
  • Room Service
  • Pool concierge
  • Beach concierge from10:00-18:00hrs
  • Private Check-in / Check-out    
  • Mini snacks (if applicable) from 12:30 to 2:30 p.m
  • Cookies and pastries to accompany tea  and coffee from 3:00 p.m. to 6:00 p.m
  • Evening, hot and cold snacks from 7:00 p.m. to 10:00 p.m,
  • Discount on massages
  • First ironing service free of 2 pieces per person
  • Turndown service
  • Special amenities
  • Preparation of bathtub with salts and candles (once per stay).
  • Pool towel bag in room
  • Pillow menu
  • Minibar with daily replacement of water, soft drinks, juices and beers.
  • Personalized Premium Bar (served according to customer preference)
  • Early Check - in upon availability and late check-out guaranteed till 14:00 hrs
  • Late check-out free till 16:00 hrs upon availability

 *Inclusions are subjected to change without notice

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 802
Number of restaurants: 12
Number of bars: 13

Best For...

Family

Wedding & honeymoons

LGBTQ2+ Resorts

More

Important Notes

Some services and facilities at the hotel may be suspended or affected in rotation due to hotel occupancy and season.

More
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Paradisus Junior Suite

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 twin beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children
Room amenities:
Balcony or terrace, AC and ceiling fan, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and tub combination, Hairdryer, Bathrobe available for your use.
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Paradisus Junior Suite Sea View

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 twin beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and tub combination, Hairdryer, Bathrobe available for your use.
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Paradisus Junior Suite Garden Swim Up

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 twin beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children
Room amenities:
Terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and tub combination, Hairdryer, Bathrobe available for your use.
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The Reserve Junior Suite

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 twin beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and tub combination, Hairdryer, Bathrobe available for your use.
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The Reserve Junior Suite Garden Swim Up

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 twin beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children
Room amenities:
Terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and tub combination, Hairdryer, Bathrobe available for your use.
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Junior Suite Royal Service

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 twin beds
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and tub combination, Hairdryer, Bathrobe available for your use.
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Junior Suite Garden Swim Up Royal Service

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 twin beds
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room amenities:
Terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower and tub combination, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

12 restaurants
  • Naos - Buffet - International
  • Sun Grill “Market Grill” - À la carte - Grill
  • Vento - À la carte - Mediterranean
  • Bana - À la carte - Asian
  • Fuego - À la carte - Fusion Cuisine
  • Passion - À la carte - Gourmet
  • VIP Bar Breakfast Room Royal Restaurant - À la carte - International - Exclusive to Royal Service clients
  • VIP Breakfast Bar The Reserve Restaurant - À la carte - International - Exclusive to The Reserve clients
  • Sunset Grill - À la carte - Grill
  • Sunrise Grill - À la carte - Grill - Exclusive to Royal Service clients
  • The Reserve Grill - Trattoria Olio - À la carte - Italian - Exclusive to The Reserve clients
  • Kids Corner - Snack bar

Bars

13 bars
  • Piano Bar
  • Lobby Bar
  • Restaurant bar
  • Wellness bar
  • Cocktail bar
  • Pool Bar
  • Beach Bar
  • Exclusive bar

Activities

Pools

4 pools
  • Outdoor pool
  • Outdoor kid pool
  • Exclusive pools

Motorized and non-motorized water sports

  • Motorized water sports ($)
  • Watersports

Land activities

  • Darts
  • Board games
  • Tennis
  • Table tennis
  • Dance lessons
  • Spanish lessons
  • Dominoes

Entertainment

  • Live shows
  • Kid's Club

Health and Relaxation

  • Fitness centre
  • Spa ($)

Other facilities & services

  • Gift shop
  • Meeting facilities
  • Tour desk
  • Laundry service
  • Currency exchange service
  • Medical services
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Some services and facilities at the hotel may be suspended or affected in rotation due to hotel occupancy and season.

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

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