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Air Canada Vacations

Beach Palace

 
5 stars

Location

  • 19.2 km from Cancun Intl. Airport (CUN)
  • Located directly on the beach
  • Cancun Hotel Zone
  • 4.9 km from the Mayan Museum
  • 6 km from El Rey Mayan ruins
  • 15.7 km to downtown Cancun

Address

Blvd. Kukulcan Km 11.5, El Rey, Hotel Zone, 77500 Cancún, Q.R., Mexico

Hotel description

Experience luxury redefined at the Four Diamond Beach Palace Family Resort & Spa, where every detail is designed to elevate your escape. From the moment you arrive, you’ll be immersed in sophisticated elegance, warm hospitality, and breathtaking beachfront beauty.

Unwind in thoughtfully appointed accommodations that blend contemporary comfort with refined style, perfect for couples, families, and groups alike. Savor gourmet dining across an array of exceptional restaurants, Enjoy premium top-shelf liquors, refreshing cocktails, and indulgent treats served throughout the resort. With 24-hour room service, complimentary Wi-Fi, and world-class entertainment for all ages, every moment is effortless and engaging. Best of all, taxes and gratuities are included, so you can relax completely, knowing everything has been taken care of.
 

Meal and beverage plans

All-Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily
  • Unlimited domestic and select international brand beverages
  • À la carte dinners (no reservation required)

Additional inclusions

  • Daily activities
  • Nightly entertainment
  • The Playroom Kid's Club (ages 4-12 years old)
  • WiFi throughout the resort
  • Bell staff/service
  • Concierge

Upgrade your stay

Superior Family Deluxe Suite Amenities and Inclusions

Guests booking a  Superior Family Deluxe Suite will receive the following amenities and services: 

  • Special room service menu for kids
  • Mini-bar for kids with chocolate milkshake, juice and more
  • Playstation 5 or XBox One/selection of games on request
  • Fun in the sun bucket kit
  • Kid-sized bathrobes and slippers
  • L'Oreal Kids bath amenities
  • Kid-sized room bracelets

Inclusions are subject to change

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 209
Number of restaurants: 9
Number of bars: 5

Best For...

Family

Play

Wedding & honeymoons

Spa

More

Promotions

Stay and Play Golf

Kids & Teens Stay Free

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:

Casual: Bare feet, beach attire, see-through clothing and wet clothes are not permitted. Gentlemen are required to wear shirts with sleeves.

Smart casual: Gentlemen are required to wear long pants or tailored shorts, and 
shirts with sleeves. Please be aware that beach attire, logo t-shirts, sportwear, 
loungewear, tracksuits, caps, flip flops, water shoes, sports trainers and bare feet
are not permitted.

Reservations are required for the à la carte restaurants.

More
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Superior Deluxe Lagoon View

Meal plan: All-Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Sitting area.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock with USB port, In-room safe, Iron, Mini-bar, Coffee maker, Premium liquor dispenser, Welcome bottle of Redwood Cabernet Sauvignon wine.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Superior Deluxe Ocean View

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Sitting area.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock with USB port, In-room safe, Iron, Mini-bar, Coffee maker, Premium liquor dispenser, Welcome bottle of Redwood Cabernet Sauvignon wine.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Superior Honeymoon Suite

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Sitting area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock with USB port, In-room safe, Iron, Mini-bar, Coffee maker, Welcome bottle of Redwood Cabernet Sauvignon wine, Private check-in and check-out (subject to change), Aromatherapy menu, Pillow menu and nightly petit fours, Upgraded in-room liquor dispensers, Exclusive beach bag (one per room, per stay), Private lounge area on the beach with waiter service.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Superior Family Deluxe

This room includes extra perks as part of this hotel’s Superior Family Deluxe Suite Amenities and Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 double beds
Other areas: Sitting area.
Maximum occupancy: 6
Occupancy detail: 1-6 adults, 5 adults and 1 child, 4 adults and 2 children, 3 adults and 3 children, 2 adults and 4 children, 1 adult and 5 children
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock with USB port, In-room safe, Iron, Mini-bar, Coffee maker, Consists of 2 connecting rooms, Premium liquor dispenser, Welcome bottle of Redwood Cabernet Sauvignon wine.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

9 dining options
  • Main Restaurant - Buffet - Italian - Dress Code: Casual
  • Los Tacos - À la carte - Mexican - Dress Code: Casual
  • Momo - À la carte - Pan-Asian - Dress Code: Casual
  • Tavola - À la carte - Italian - Dress Code: Smart Casual, open for lunch and dinner
  • Carvao - Buffet and a la carte - Brazilian Steakhouse - Dress Code: Casual
  • League's Sports Bar - À la carte - International - Dress Code: Casual
  • Snack Bar - À la carte - Light bites served at the Sky Terrace - Dress Code: Casual
  • Sweet & Coffee - Snack bar - Cafe - Dress Code: Casual
  • Ice N' Clouds - Snack bar - Ice cream - Dress Code: Casual

Bars

5 bars
  • Restaurant bar
  • Pool Bar
  • Sport Bar
  • Swim-up Bar
  • Sky Terrace Bar

Activities

Pools

3 pools
  • Outdoor pool
  • 2 adults-only rooftop pools
  • Waterslides
  • 2 outdoor Jacuzzi's

Land activities

  • Board games
  • Playground

Entertainment

  • Theater
  • Live shows
  • Kid's Club
  • Wired Lounge/Arcade

Golf

Golf available nearby ($)

Health and Relaxation

  • Fitness centre
  • Spa ($)

Other facilities & services ($)

  • Dry cleaning
  • Gift shop
  • Beauty salon
  • Boutique
  • Car rental service
  • Laundry service
  • Tour desk
  • Parking
  • Elevator
  • Currency exchange service
  • On-site ATM
  • Medical services
  • Tours and excursions
  • Wheelchairs (on request)
  • Taxi service
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Dress code for the à la carte restaurants

Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:

Casual: Bare feet, beach attire, see-through clothing and wet clothes are not permitted. Gentlemen are required to wear shirts with sleeves.

Smart casual: Gentlemen are required to wear long pants or tailored shorts, and 
shirts with sleeves. Please be aware that beach attire, logo t-shirts, sportwear, 
loungewear, tracksuits, caps, flip flops, water shoes, sports trainers and bare feet
are not permitted.

Reservations are required for the à la carte restaurants.

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Play

This resort is part of the Play program, which offers the following family-friendly perks:  

  •  Kids Eat, Play, and Stay FREE ¹  
  • Pre-boarding for families  
  • Dedicated pool areas or sections for kids ²  
  • Supervised kids' clubs and more ²    

Terms and Conditions 

Air Canada Vacations Play program is only valid on vacation packages and Flight & Hotel package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. Valid for travel between August 1, 2025 and August 31, 2026.  ¹Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. For Play, kids 12 and under stay and eat free at applicable all-inclusive resorts. Conditions may apply and vary by resort. Based on maximum hotel room occupancy. ²Only available at all-inclusive resorts in Mexico, the Caribbean and Central America. 

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Stay and Play Golf

Guests staying at participating hotels will enjoy Golf included, based on the booking and travel window mentioned below:

Booking Window: March 11, 2026 - October 31, 2026
Travel Window: March 11, 2026 - October 31, 2026

Stay and Play Golf Package Includes:

  • Rounds of golf at Moon Palace Golf & Spa Club or Riviera Cancun Golf & Resorts for all guests sharing the room
  • Food and beverage at the Golf Course and the Club House, before, during, and after the round
  • Transportation to Moon Palace Golf & Spa Club
  • Transportation is not included to the Riviera Cancun Golf & Resorts
    Cart Fee is NOT included
     
Terms and Conditions:
  • The Cart Fee is a mandatory charge of $90 USD per person, per round of golf.
  • Promotion applicable to both Hotel & Package Bookings. Applicable to new reservations only.
  • No minimum stay required to apply package. Minimum of nights apply for Easter and Week 52
  • Golf balls, rental clubs, and shoe rentals are not included
  • Replay and Junior fee at the existing public rate at the time of booking
  • Tee times can be reserved in advance via email to: teetimes@thepalacecompany.com, or once onsite at the Palace Vacation Planner Desk
  • Not redeemable for cash if rounds of golf are not unused
  • This promotion is not transferable to guests in other rooms. We reserve the right to discontinue this promotion at any time
  • Not applicable to travel agent rate, tour operator rate, employee rate, FAM trips, site inspections, Complimentary, Compensatory stays, or any other rate reduced promotions in the market
  • Information/offer is subject to change, and additional terms and conditions apply.
     
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Kids & Teens Stay Free

For a limited time, Kids and Teens Stay and Eat for FREE!

Booking Window: March 11, 2026 - October 31, 2026
Travel Window: March 11, 2026 - October 31, 2026
 

Terms and Conditions:
  • Promotion applicable to both Hotel & Package Bookings
  • Applicable to kids and teens aged 0-17 years old
  • One paying adult must be in the same room to receive Kids & Teens Free promo
  • Applicable to new reservations only. Cancellations and re-bookings will be denied
  • Promotion is subject to change or may be discontinued without prior notice
    Not applicable to travel agent rate, tour operator employee rate, FAM trips, site inspections, Complimentary, Compensatory stays or any other rate-reduced promotions in the market
  • Not redeemable for cash
  • Offer is based on room category booked. Number of Free Kids will depend on the category booked
  • This promotion is not transferable to guests in other rooms
  • Proof of age will be required upon check-in
  • Not applicable to fix & premier members
  • Other terms and conditions may apply

     
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