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Aeroplan

As Canada's premier travel loyalty program, Aeroplan helps members travel more and travel better. With over 150 financial, retail, and travel partners, Aeroplan provides its members access to amazing perks. Plus, Aeroplan EliteTM Status Members and eligible Aeroplan credit cardholders have access to additional benefits, like preferred pricing on flight rewards, lounge access, and more!

DISCOVER DEALS

MORE TO YOUR VACATION

Here’s how Aeroplan adds perks to your dream escapes with Air Canada Vacations

EARN

NEW! In addition to earning points on the flight portion of your trip, you’ll now earn up to 12,000 extra points per member on select vacation packages to Mexico, the Caribbean, the U.S. and Europe. Learn more

REDEEM

Start redeeming on your next vacation package with just 5,000 points.

EARN FASTER

Speed up your earning when you book with eligible credit cards.

FREE TEXTING

Message friends, family, and colleagues over WiFi, while you fly.
Sponsored by Bell.

Learn how to connect

BECOME AN ELITE MEMBER

There's a new way to reach Aeroplan EliteTM Status! On every vacation package booking, in addition to Status Qualifying Miles (SQM) and Status Qualifying Segments (SQS), you can now earn Status Qualifying Dollars (SQD).

See benefits

Aeroplan Elite Status Members enjoy select benefits across their Air Canada and Air Canada Vacations experiences. Benefits vary based on your Elite status and could include:

  • Priority Contacts
  • Priority airport services including Priority Seat Selection, Check-in, Baggage Handling, Security Clearance and Boarding
  • Complimentary Preferred Seats
  • Complimentary Checked Baggage Allowance
  • Complimentary Sports Equipment Handling
  • Maple Leaf Lounge access
  • eUpgrade credits
  • And more!
 

Learn more

Full terms and conditions

*Valid on bookings made as of August 28, 2023 12:00 am EST of an Eligible Vacation Package completed by an Aeroplan Member. Status Qualifying Dollars (SQD) are earned at 25% of the total cost per Aeroplan Member including all taxes and fees of the Eligible Vacation Package. An “Eligible Air Canada Vacations Package” refers to a vacation package consisting of a flight-inclusive vacation package or a Flight & Cruise package with travel completed by the Aeroplan Member. The cost of any Eligible Air Canada Vacations Package covered when redeeming Aeroplan points will be split between the number of travellers older than 2 years of age at the time of travel and is excluded from the cost per Aeroplan Member of the Eligible Air Canada Vacations Package for the purpose of determining the applicable SQD above. The cost of the Eligible Air Canada Vacations Package will be calculated per Aeroplan Member forming part of a booking for purposes of determining the applicable SQD earned by such Aeroplan Member, according to the total amount payable for each Aeroplan Member. SQD are tracked based on the first date of travel and are awarded within 6-8 weeks after the last component of the Eligible Air Canada Vacations Package has been completed. The first travel date is the first day on which any portion of the Eligible Air Canada Vacations Package was scheduled (date of flight or first hotel stay, which ever occurs first). In the event of any discrepancy relating to SQD earned on the completed travel of a booking of an Eligible Air Canada Vacations Package, please fill the Request Missing Points form. Notification of the discrepancy must be provided within eleven (11) months following the date on which the Aeroplan SQD were awarded or the date upon which the last component of the Eligible Air Canada Vacations Package was completed (flight, cruise or hotel stay), whichever is later. ®Air Canada Vacations and Aeroplan are registered trademarks of Air Canada, used under license by Touram Limited Partnership

EXCLUSIVE DISCOUNT ON ACTIVITIES

GetYourGuide
Get a 10% discount on your next activity or excursion when you book with GetYourGuide.

To book, log in to your Aeroplan account on aircanadavacations.com and click “Activities” on the home page search bar.

Full terms and conditions

Valid on new bookings made through GetYourGuide. Offer: Aeroplan Members receive 10% off any travel experience booked with GetYourGuide. To benefit from the discount, members must be logged-in to their Aeroplan account on aircanadavacations.com and complete their booking through the “Activities” button on the “BOOK NOW” drop-down menu and through “Activities” on the home page search bar. Discount will be applied automatically at the time of check-out. If you are not logged in at the time of booking, you cannot benefit from the discount.

Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Prices on the GetYourGuide website reflect applicable reductions and are valid if you purchase services in the same session. If you log off our website, prices may be different the next time you log on. Final prices will be displayed before confirming your payment.

®Air Canada Vacations and Aeroplan are registered trademarks of Air Canada, used under license by Touram Limited Partnership.

 

At select destinations
Get a 10% discount on popular excursions with your Air Canada Vacations representative at select destinations in Mexico and the Caribbean*.

Full terms and conditions
  • Offer: Aeroplan members receive 10% off certain excursions; please refer to full list below for inclusions and exclusions
  • A physical or digital Aeroplan card must be presented as well as a proof of identity.
  • Applicable to the Aeroplan Member and travelers staying in the same room as the identified Member (up to 3 companions).
  • The discount should still applicable for travelers that booked as a group, however, only rooms in which an Aeroplan Member is staying will benefit from the discount. Other travelers in the group pay full price.
  • Terms and conditions are subject to change without prior notice.

Offered at the following destinations:

Cuba
  • 10% is applicable only to excursions booked with Gaviota Tours’
Dominican Republic
  • Discount applies to all tours except for the following:
    • Entrances to Parks and Coco Bongo
    • Fishing & Private Boat Tours
    • Scuba Diving
Curaçao
Panama
  • The 10% will apply to all the tours, except San Blas Tour.
Mexico
Cancun
  • Discount applies to all tours except for the following:
    • Entrances to Parks and Coco Bongo
    • Fishing & Private Boat Tours
    • Scuba Diving
Cozumel
  • Applicable to the following tours:
    • Jeep tour
    • Catamaran snorkel
    • ATVs
    • Dune buggy
    • City tour
    • Glass bottom boat snorkel
    • Parasailing
    • Paddle board
    • Submarine Atlantis
    • Pirate Dinner Cruise
    • Certified diving
    • Chankanaab park
    • Sea Trek
    • Snuba
    • Bird watching
    • Temazcal
    • Dance & Salsa
    • Thriller Jet Boat
  • Discount does not apply for additional fees (park fees, transportation to the meeting point, gratuities, etc.), or addons to any tour (diving gear, etc).
Los Cabos
Puerto Vallarta
Saint Martin / Sint Maarten
  • Discount applies to:
    • St Barth'-Independent Exploration
    • The Blast
    • Anguilla - Day Trip
    • Island Tour - shopping in Philipsburg & Marigot
    • Harley in Paradise
    • Beach Break with Lunch
    • Beach Bash
    • Prickly Pear Anguilla Catamaran - Day trip
    • St Maarten A La Carte - Private Tour

®Air Canada Vacations and Aeroplan are registered trademarks of Air Canada, used under license by Touram Limited Partnership.

STAY IN STYLE

Air Canada Vacations partners with world-class hotels and resorts to offer exclusive perks to travellers. Browse resorts

OUR AEROPLAN OFFERS

Book a vacation package to the Dominican Republic and earn up to 27,000 points per couple*.
Book a vacation package at Lopesan Costa Bávaro Resort, Spa & Casino and earn 5,000 bonus points per couple.
Earn 5,000 bonus Aeroplan points per couple on select packages with Norwegian Cruise Line.
Up to 12,000 extra points per member on select vacation packages for members ages 13 and up.

MORE ABOUT THE PROGRAM

HOW TO EARN & REDEEM POINTS

HOW DO I EARN AEROPLAN POINTS?

You can earn points for the flight portion of your vacation package.

  • Earn Aeroplan points on the Air Canada, Air Canada Rouge, or Air Canada Jetz flight included in your package.
  • Earn up to 12,000 extra points on select packages to Mexico, the Caribbean, U.S. and Europe. Learn more
  • Earn bonus points on select packages. Register to earn your bonus Aeroplan points here.
  • You earn more points with a higher earn rate when you use an eligible Aeroplan credit card to book Air Canada Vacations packages. Learn more.

Don't forget to enter your Aeroplan number at time of booking in order to earn points!

HOW DO I REDEEM AEROPLAN POINTS TO BOOK MY VACATION?

You can book your vacation by redeeming points for vacation packages, Flight & Hotel bundles, hotels, tours and cruises*.

  • Sign in with your Aeroplan account.
  • Once signed in, search for your destination.
  • If booking vacations in Mexico, the Caribbean, Hawaii, Las Vegas, Los Angeles or Orlando, select the number of points you would like to redeem from the drop-down menu at the left of your search results.
  • If booking vacations in Canada, Europe, or cities in the United States not listed above, select the number of points you would like to redeem by adjusting the slider above your search results or at the bottom of the checkout page.
  • Start shopping for your next vacation!

*To redeem your Aeroplan points to book a cruise, please contact our Reservations Department at 1 866-529-2079. Please note that your points will be deducted once you complete your booking.

AEROPLAN SIGN-IN EXPERIENCE

Good news: We're keeping it in the family! The improved Aeroplan experience lets you sign in to Air Canada Vacations using your Aeroplan account. Learn more about the simple, convenient and secure way to access Air Canada Vacations, Air Canada and Aeroplan with one centralized account.

FAQ

What happened to my former Air Canada Vacations account?

Your former Air Canada Vacations account is now discontinued and replaced with this centralized Aeroplan account. You will enjoy the same benefits as before (fast and easy check-out, ability to manage or update traveller info and bookings, etc.), with the addition of now earning or redeeming points with select bookings, plus the smooth and easy access to all Air Canada Vacations, Air Canada and Aeroplan channels.

Why can I now sign in with my email address, as well as my Aeroplan number?

To increase the convenience of signing into your account, we are now offering customers the ability to use the email address associated with their Aeroplan account, in addition to their Aeroplan number.

Why am i being prompted with two-factor authentication (2FA) when signing in?

Two-factor authentication (2FA) provides an extra layer of security when we need to confirm your identity upon signing in. Air Canada has chosen to be one of the first airlines to implement 2FA in order to provide their customers with a higher degree of security, protect your personal information, and reduce the risk of fraud. As such, Air Canada Vacations is also implementing this additional security step. When we think it is necessary, we will send you a simple prompt to validate your identity.

Where can I receive a 2FA verification code?

A one-time, six-digit verification code will be sent to the email address associated with your account or, if you prefer, to your mobile phone via SMS text. To enable this option, add your mobile phone number to your Aeroplan account by accessing it on aircanada.com/myaeroplanprofile.

Once you've received the code by email or SMS text, simply enter it when prompted and continue as normal.

What if I can't access my 2FA login options?

If you are unable to access the email address or mobile phone number provided, contact Aeroplan at 1 833-835-1444 in order to verify your identity and update the information in your Aeroplan account. We recommend that you provide a valid email address that is accessible at all times, such as a personal email, instead of a business email address.

What if I didn't receive my 2FA one-time verification code?

First, please ensure that you are looking for the verification code at the email address or phone number you provided. The email containing your 2FA code may also take a few minutes to arrive in your inbox. If you don’t see it after a few minutes, check your junk or spam folder and make sure your inbox is not at its limit. If you provided a business email address, it may take a little longer for you to receive the email.

If you are still experiencing problems, you can request a new verification code after 60 seconds, which will deactivate the previous code. For further assistance, please contact Aeroplan directly at 1 833-835-1444.

Will I be prompted with 2FA every time I sign in to my Aeroplan account?

No, you will not be asked every time you sign in, provided we are confident of your identity. However, there may be occasions when we do ask for 2FA verification based on various security considerations. For example, if you switch devices or browsers frequently, if you use private/incognito browsing modes, or if you sign in from a widely shared Wi-Fi/IP network, you might be prompted with 2FA more regularly. This is necessary to help us make sure your account is as secure as possible.

How do I enable/disable two-factor authentication (2FA)?

You can choose to enable or disable two-factor authentication by logging in to your profile. We recommend you keep 2FA enabled as it provides an extra layer of security and better protects the privacy of your personal information and reduces the risk of fraud in your account.

Can the same login credentials be used for all Air Canada Vacations, Air Canada and Aeroplan channels?

You can use the same login credentials for most Air Canada Vacations, Air Canada and Aeroplan channels.

Do I need an email address to have an Aeroplan account?

You need to have a valid, unique email address in order to access your Aeroplan account online. Every Aeroplan member, including minors, needs to have a unique email associated with their Aeroplan account. It is a requirement for the new customer login system Air Canada Vacations, Air Canada and Aeroplan are introducing.

I am unable to sign in after the change. How do I access my Aeroplan account?

If you have clicked Sign In at the top right of our homepage, followed the necessary steps to access your account, but are still experiencing difficulties, please contact Aeroplan’s customer service directly at 1 800-361-5373.

I am a travel agent. How do I access my account after the change?

To access your travel agent account, click on Sign In at the top right of our homepage. From the drop-down menu, select Travel Agent Access and enter valid sign-in credentials in the following pop-up form.

If I earn or redeem points on any Aeroplan channel, will my new points balance be displayed on the Air Canada Vacations website?

If you earn or redeem points on any Aeroplan channel, you will not immediately see the updated amount of points displayed on the Air Canada Vacations website. You will need to sign out of your account on our website and sign back in to see your new balance. Please note that when you earn Aeroplan points through Air Canada Vacations, your points are awarded after your travel is completed.

Can I still view my booking history with Air Canada Vacations?

You may retrieve details of past bookings made with your old Air Canada Vacations account by contacting us at 1 866-529-2079. You will need the reservation numbers of these bookings.

If I am not an Aeroplan member, can I still create an account with Air Canada Vacations?

All users who wish to create an account on the Air Canada Vacations website must use their Aeroplan number or the email address associated to their Aeroplan account.

If you are currently not an Aeroplan member, simply sign up to become an Aeroplan member. Once you have your new Aeroplan number, you can return to the Air Canada vacations website and create an account. It’s that easy!

Can I still book a vacation if I do not have or wish to have an Aeroplan account?

Yes, you can continue to book through Air Canada Vacations by completing your booking as a Guest.

JOIN AEROPLAN

For terms and conditions of the Aeroplan program, visit Aeroplan program general Terms and Conditions.