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Air Canada Vacations

El Dorado Casitas Royale

 
5 stars

Location

  • 33.7 km from Cancún airport
  • Located directly on the beach
  • Riviera Maya
  • 25 km from Playa del Carmen

Address

Riviera Maya, Km 45, Carr. Cancún - Tulum, 77710 Playa del Carmen, Q.R., Mexico

Hotel description

Located in the heart of the Riviera Maya, and facing the beautiful Mexican Caribbean; the El Dorado Casitas Royale is a luxury adults-only resort surrounded by lush vegetation.This beautiful hotel boasts excellent service for which it has been recognized by the American Automobile Association (AAA), and  awarded 4 diamonds for the service and hospitality it offers.

Meal and beverage plans

All-Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands

Additional inclusions

  • Select non-motorized water sports
  • Theme Water Park Access: One (1) visit with a minimum 4 night stay, Two (2) visits with a minimum 8-night stay
  • WiFi throughout the property
  • Concierge Service from 8 am to 5 pm
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 203
Number of restaurants: 12
Number of bars: 17

Best For...

Earn more with Aeroplan

Exclusive perks

Adults-only

Wedding & honeymoons

Spa

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Effective for NEW bookings made as of March 26th, 2024, for travel April 1, 2024 onwards, guests will receive the below added inclusions in addition to their All Inclusive vacation package. 

  • Round Trip Transfers from/to Cancun Airport provide by Lomas Hospitality Directly.   Please note El Dorado Seaside is also available from Tulum Airport however, transfers from Tulum will be provide from ACV rep
  • Access to a Theme Water Park, (Food and beverages included at the snack kiosks)
  • Access to Maroma Beach with beach use, brunch with food and beverages included
  • Catamaran Reef & Snorkel tour leaving from Maroma Beach
  • Access to Rancho Ecoturistico

Transfer Information for when guests arrive at Cancun Airport

  • There will be Lomas Hospitality staff at the airport exit holding a Lomas Hospitality - More Inclusive™ banner. Guests should approach Lomas Hospitality personnel and they will show them to their transfer unit.

Transfer Information from Hotel to Cancun International Airport

  • Upon guest arrival to the hotel, guests are to kindly approach the More Inclusive Concierge Desk and provide flight information including departure date, flight number and flight time.

Please be advised that effective June 1, 2025, the access policy for the Theme Water Park inclusion will be updated as follows:

New reservations made on or after June 1, 2025 will include:

  • One (1) visit to the water park with a minimum stay of 3 nights
  • Two (2) visits with a stay of 8 nights or more
More
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Casita Suite

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area, Furnished outdoor living area, Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker, Private outdoor shower, Hot tub in the room.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Beachfront Casita Suite

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area, Furnished outdoor living area, Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker, Private outdoor shower, Hot tub in the room.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Swim-Up Suite Casita

Meal plan: All-Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area, Furnished outdoor living area, Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker, Access to lazy river that connects to main pool, Private outdoor shower, Hot tub in the room.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Private Pool Casita Suite

Meal plan: All-Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area, Furnished outdoor living area, Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker, Access to a private infinity pool , Outdoor shower, Hot tub in the room.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Honeymoon Private Pool Swim-Up Casita Suite

Meal plan: All-Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area, Furnished outdoor living area, Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker, Private plunge pool that leads into the lazy river, Outdoor shower, Hot tub in the room.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

12 dining options
  • Cocotal - Buffet - International - Fresh baked breads/ breakfast
  • D’Italia Casitas - À la carte - Italian
  • Fuentes - Culinary Theater - Open Kitchen - Gourmet - Surcharge applies ($) - Reservations required
  • Kampai - À la carte - Asian
  • Spot - Buffet - International
  • La Isla - À la carte - Mexican
  • Rincon Mexicano - À la carte - Mexican
  • Santa Fe Grill - À la carte - American / Mexican
  • JoJo's - À la carte - Seafood
  • La Cabaña Pizzeria - Snack bar - Pizza, burgers and other snacks
  • Health Bar - Snack bar - Healthy options: fruit, smoothies, sandwiches, salads
  • Kick - Snack bar - Grill
  • Las Olas - Pop-up restaurant - Gourmet - Exclusive to El Dorado Casitas Royale members only

Bars

17 bars
  • Lobby Bar
  • Beach Bar
  • Lounge Bar
  • Swim-up Bar
  • Bellini bar
  • Martini bar

Activities

Pools

6 pools
  • Outdoor pool
  • Outdoor adult pool
  • Lazy river
  • Natural salt water pool

Motorized and non-motorized water sports

  • Scuba diving ($)
  • Aquafitness
  • Kayak
  • Snorkeling

Land activities

  • Archery
  • Cooking lessons
  • Tennis
  • Beach volleyball
  • Table tennis
  • Bicycle
  • Dance lessons
  • Spanish lessons

Entertainment

  • Theater
  • Live music

Health and Relaxation

  • Fitness centre
  • Yoga
  • Spa treatments ($)

Other facilities & services

  • Wedding packages and services ($)
  • Gift shop
  • Beauty salon
  • Dive centre
  • Car rental service
  • Laundry service
  • Tour desk
  • WiFi ($)
  • Currency exchange service
  • On-site ATM
  • Romantic dining service
  • Medical services
  • International wine selection
  • Tennis lessons
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Back to top

More Inclusive™

Effective for NEW bookings made as of March 26th, 2024, for travel April 1, 2024 onwards, guests will receive the below added inclusions in addition to their All Inclusive vacation package. 

  • Round Trip Transfers from/to Cancun Airport provide by Lomas Hospitality Directly.   Please note El Dorado Seaside is also available from Tulum Airport however, transfers from Tulum will be provide from ACV rep
  • Access to a Theme Water Park, (Food and beverages included at the snack kiosks)
  • Access to Maroma Beach with beach use, brunch with food and beverages included
  • Catamaran Reef & Snorkel tour leaving from Maroma Beach
  • Access to Rancho Ecoturistico

Transfer Information for when guests arrive at Cancun Airport

  • There will be Lomas Hospitality staff at the airport exit holding a Lomas Hospitality - More Inclusive™ banner. Guests should approach Lomas Hospitality personnel and they will show them to their transfer unit.

Transfer Information from Hotel to Cancun International Airport

  • Upon guest arrival to the hotel, guests are to kindly approach the More Inclusive Concierge Desk and provide flight information including departure date, flight number and flight time.
Back to top

Theme Water Park Access

Please be advised that effective June 1, 2025, the access policy for the Theme Water Park inclusion will be updated as follows:

New reservations made on or after June 1, 2025 will include:

  • One (1) visit to the water park with a minimum stay of 3 nights
  • Two (2) visits with a stay of 8 nights or more
Back to top

Earn more with Aeroplan

In addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

  • A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
  • Valid for travel completed by December 31, 2025
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Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.

This resort includes the following perks:

  • Welcome amenity consists of a fruit platter and letter from Guest Service Management
  • Priority luggage delivery
  • Preferred room location
  • Early check-in/late check-out (subject to availability)

Valid for travel from November 01, 2024, and completed by October 31, 2026.

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Adults-only

This resort accommodates guests aged 18+ or 21+ only.

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Wedding & honeymoons

This resort offers discounted wedding and/or honeymoon packages and the services of a wedding coordinator. To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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