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Air Canada Vacations

Excellence Playa Mujeres

 
5 stars

Location

  • 30 km from Cancun Intl. Airport (CUN)
  • Located directly on the beach
  • Located in Playa Mujeres
  • 5 km from Punta Sam / ferry & marina area
  • 10 km from Playa Norte, Isla Mujeres (via ferry)
  • 18 km from downtown Cancún

Address

Prolongación Bonampak S/N Mz. 1 Lt.10 Sm. 3 Condominio Playa Mujeres Sm. 3 Condominio Playa Mujeres, 77400 Q.R., Mexico

Hotel description

Only with Air Canada Vacations

Seven pools and lazy rivers stretch through the bright and lush gardens of Excellence Playa Mujeres. This all-adult, all-suite resort is loved for its warm tropical style, set on a white sand Caribbean beach. In this colorful paradise, every guest is treated to an oversized suite, with options for swim-ups, terraces with private plunge pools, and massive two-story rooftop terrace suites. 

The above-the-curve All Inclusive plan features eleven indoor and outdoor bars serving all-premium drinks, along with eleven tempting dining options like contemporary Indian cuisine and our iconic French restaurant: Chez Isabelle. Step into the dreamy serenity of Miilé Spa with its breathtaking hydrotherapy area, work out at the state-of-the-art gym, and have some fun with outdoor activities and nightly shows. 

Meal and beverage plans

All-Inclusive Plan

  • Special welcome cocktail and cool towel
  • Breakfast, lunch, snacks and dinner daily
  • Unlimited natural fruit juices and soft drinks
  • Unlimited international premium and domestic alcoholic beverages

Additional inclusions

  • Daily activities
  • Nightly shows
  • Non-motorized water sports
  • WiFi
  • Pool & beach waiter service
  • Concierge service from 7:00 a.m. to 11:00 p.m.

Upgrade your stay

Excellence Club Inclusions

Guests booking an Excellence Club room category will enjoy the following amenities and services:

  • Access to a private beach area 
  • Access to Excellence Club restaurants and bars 
  • Access to private Excellence Club Lounge (7:00 am to 11:00 pm) with front desk service 
  • Access to private Excellence Club Lounge Bar (3:00 pm to 11:00 pm) 
  • Access to private pool areas (heated in winter)
  • Beach bag for use during your stay 
  • Fresh fruit upon arrival 
  • Fresh flowers and sparkling wine in suite upon arrival 
  • L’Occitane toiletries 
  • Nespresso machine with capsules 
  • One hydrotherapy treatment per person per stay 
  • Private check-in and check-out / Late check-out and early check-in (subject to availability) 
  • Upgraded in- suite liquor and wine bottle selection 
  • Upgraded minibar 
  • Upgraded room service menu

Services and amenities are subject to change. 

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 450
Number of restaurants: 11
Number of bars: 11

Ideal for

Adults-only

Luxe

Spa

Wedding & honeymoons

More

Important Notes

The minimum age at this resort is 18 years old. Proof of age will be required at time of check-in. The hotel has the right to refuse check-in to anyone who does not meet the minimum age requirement.

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Junior Suite Spa or Pool View

Meal plan: All-Inclusive Plan
Room view: Spa or pool view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Sitting area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, Private round Jacuzzi with indoor/outdoor access, In-room premium liquor & wine bottle selection, Service box for room service delivery, Pillow menu.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Junior Swim Up Suite Spa or Pool View

Meal plan: All-Inclusive Plan
Room view: Spa or pool view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area, Furnished outdoor living area, Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, In-suite jacuzzi for two, Service box for room service delivery, In-suite premium liquor & wine bottle selection, Pillow menu.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Terrace Suite with Plunge Pool

Meal plan: All-Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Furnished outdoor living area, Work area with desk, Sitting area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, Private terrace with plunge pool, In-suite jacuzzi for two, Service box for room service delivery, In-suite liquor & wine bottle selection, Pillow menu.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Two-Story Rooftop Terrace Suite with Spa or Pool View

Meal plan: All-Inclusive Plan
Room view: Spa or pool view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Furnished outdoor living area, Sitting area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Rooftop terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, Plunge pool and lounge area on the rooftop terrace, In-suite jacuzzi for two, Service box for room service delivery, Pillow menu, In-suite liquor & wine bottle.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Excellence Club Junior Suite Pool View

This room includes extra perks as part of this hotel’s Excellence Club Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Work area with desk, Sitting area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, In-suite jacuzzi for two, Service box for room service delivery, Pillow menu.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Excellence Club Junior Suite Ocean View

This room includes extra perks as part of this hotel’s Excellence Club Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area, Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, In-suite jacuzzi for two, Service box for room service delivery, Pillow menu.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Excellence Club Junior Swim Up Suite Pool View

This room includes extra perks as part of this hotel’s Excellence Club Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area, Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, In-suite jacuzzi for two, Service box for room service delivery, Pillow menu.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Excellence Club Two Story Rooftop Terrace Suite Oceanfront

This room includes extra perks as part of this hotel’s Excellence Club Inclusions program.

Meal plan: Breakfast Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area, Furnished outdoor living area, Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Rooftop terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, Plunge pool and outdoor shower on the rooftop terrace, In-suite jacuzzi for two, Service box for room service delivery, Pillow menu.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Excellence Club Honeymoon Suite with Private Pool

This room includes extra perks as part of this hotel’s Excellence Club Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Separate living room, Dining area, Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, Private pool on the terrace, In-suite jacuzzi for two, Service box for room service, Pillow menu.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Excellence Club Honeymoon Two Story Rooftop Terrace Suite with Plunge Pool

This room includes extra perks as part of this hotel’s Excellence Club Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Separate living room, Furnished outdoor living area, Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Rooftop terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, Plunge pool on the rooftop terrace, In-suite jacuzzi for two, Service box for room service, Pillow menu.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Imperial Suite with Private Pool

This room includes extra perks as part of this hotel’s Excellence Club Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Separate living room, Furnished outdoor living area, Dining area, Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, Private pool on the terrace, In-suite jacuzzi for two, Service box for room service, Pillow menu.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Imperial Suite Two Story Rooftop Terrace with Plunge Pool

This room includes extra perks as part of this hotel’s Excellence Club Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Separate living room, Furnished outdoor living area, Dining area, Work area with desk.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Rooftop terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Coffee maker, Plunge pool on the rooftop terrace, In-suite jacuzzi for two, Service box for room service, Pillow menu.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

11 dining options
  • The Kitchen Table - Buffet - International
  • Agave - À la carte - Mexican
  • Spice - À la carte - Asian
  • Chez Isabelle - À la carte - French cuisine
  • Basmati - À la carte - Indian
  • Oregano - À la carte - Italian
  • The Lobster House - À la carte - Seafood - Annual closure from March 1 - June 30
  • The Grill - À la carte - Steak House
  • Magna - À la carte - International - Exclusively for Excellence Club guests
  • Las Olas - Snack bar - Beach Grill
  • Sports Bar - International

Bars

11 bars
  • Lobby Bar
  • Coffee bar
  • Pool Bar
  • Beach Bar
  • Lounge Bar
  • Swim-up Bar
  • Theater Bar
  • The Excellence Club bar - exclusive to Excellence Club guests
  • The Excellence Club Pool bar - exclusive to Excellence Club guests
  • Main square bar
  • Fruit Juice bar by the Spa

Activities

Pools

7 pools
  • Outdoor pool
  • Heated pool
  • Free-form pool
  • 3 exclusive pools for Excellence Club guests

Motorized and non-motorized water sports

  • Scuba diving ($)
  • Aquafitness
  • Kayak
  • Fishing ($)
  • Motorized water sports ($)
  • Sailing ($)
  • Paddle board
  • Snorkeling gear
  • Introductory scuba lesson

Land activities

  • Aerobics
  • Archery
  • Cooking lessons
  • Billiards
  • Board games
  • Tennis
  • Beach volleyball
  • Table tennis
  • Beach soccer
  • Dance lessons
  • Spanish lessons
  • Fat bikes
  • Pickleball

Entertainment

  • Theater
  • Live shows

Golf

Golf at Playa Mujeres Golf Club ($)

Health and Relaxation

  • Fitness centre
  • Hydrotherapy ($)
  • Spa ($)
  • Yoga
  • Sauna
  • Spa treatments ($)
  • Jogging

Other facilities & services ($)

  • Wedding packages and services
  • Gift shop
  • Beauty salon
  • Event packages and services
  • Laundry service
  • Tour desk
  • Parking
  • Medical services
  • Private tennis lessons
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Minimum Age Requirement

The minimum age at this resort is 18 years old. Proof of age will be required at time of check-in. The hotel has the right to refuse check-in to anyone who does not meet the minimum age requirement.

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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Adults-only

This resort accommodates guests aged 18+ or 21+ only.

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Luxe

Looking for a little luxe in paradise? Experience extraordinary, curated stays with our Luxe collection. You'll enjoy the highest level of comfort and service with these serene, elevated escapes. Premium amenities and exclusive perks are waiting for you.

Included at select resorts:

  • Gourmet dining experiences 
  • Concierge or butler service
  • Premium beverages 
  • Pool and beachside service
  • 24-hour room service 
  • Welcome amenities 
  • Complimentary Wi-Fi

Exclusive Air Canada Vacations benefits:

  • Early check-in or late check-out¹
  • Complimentary hydrotherapy or water circuit access²

  • ACV exclusive perks  

    *Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Prices on our website reflect applicable reductions and are valid if you purchase services in a same session. If you log off our website, prices may be different the next time you log on. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.
    ¹Where available. 
    ²Complimentary access once per stay.  Where available.  May require a reservation, subject to availability and change without notice.

     

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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