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Air Canada Vacations

Grand Oasis Tulum Riviera

 
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Location

  • 96 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Akumal
  • 65 km from the new Tulum International Airport
  • 35 km from Sian Ka'an Biosphere Reserve
  • 23 km from Tulum Mayan Ruins

Address

Puerto Juarez, Carretera Fed Chetumal km 251 77776 Q.R., Mexico

Hotel description

Grand Oasis Tulum Riviera is an all-inclusive resort situated in Akumal, just 20 minutes from the Tulum archaeological site – the ideal place to connect with nature. Enjoy the spectacular beaches of Akumal and explore its beautiful surroundings, including the Tulum archaeological zone, magnificent cenotes, the Xcaret, Xel-Há, Xplor, and Senses parks, a PGA golf course, and marinas.

Meal and beverage plans

All-Inclusive Plan

  • Breakfast, lunch, and dinner daily (select premium food items including lobster available for additional cost)
  • All alcoholic and non-alcoholic beverages (select premium brands available for an additional cost) 
  • Late night snacks from 11:00pm to 5:00pm

Additional inclusions

  • Daily activities program
  • House shows and entertainment
  • WiFi (1 code per person)
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 206
Number of restaurants: 5
Number of bars: 8

Best For...

Earn more with Aeroplan

Family

Spa

Wedding & honeymoons

2SLGBTQIA+ Resorts

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Important Notes

A Resort Fee of $101 MXN* (approximately $6 USD) per room per night will be collected by the hotel at time of check-in.  This fee is in addition to the Environmental Sanitation Fee that is collected by all hotels in Cancun & Riviera Maya.

*Resort fee is subject to change without notice

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Student/Youth Travelers are defined as any person ages 17 to 25 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties during Spring Break season (February to April). Any guest meeting this definition is required to pay a $30.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.

The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present.

Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian. 
This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler’s actions. 
For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit. 

Student/Youth groups are not accepted at this resort.

The hotel will close for renovations from May 5, 2025 - November 30, 2025.

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Standard

Meal plan: All-Inclusive Plan
Room view: Garden view or pool view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 2 children
Room service: Room service available ($)
Room amenities:
Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only.
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Superior Beach Front

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: Room service available ($)
Room amenities:
Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only.
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Family Suite

Meal plan: All-Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed and 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 2 children
Room service: Room service available ($)
Room amenities:
Terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only.
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Restaurants & Bars

Restaurants

5 restaurants
  • Arrecifes Food Hall - Buffet and à la carte options - International buffet, Japanese & Mexican Fusion and snack bar
  • Miramar - Buffet and à la carte - Mediterranean
  • Dos Lunas - À la carte - Italian
  • La Placita - Snack bar - Tacos and pizza
  • Sarape - À la carte - Mexican
  • Le Petit Chef ($) - À la carte - Creative cuisine - An immersive gastronomic experience

Bars

8 Bars
  • Lobby Bar
  • Restaurant bar
  • Pool Bar
  • Coffee bar
  • Beach Bar
  • Sport Bar
  • Swim-up Bar

Activities

Pools

5 pools
  • Outdoor pool
  • Outdoor kid pool

Motorized and non-motorized water sports

  • Scuba diving ($)
  • Kayak
  • Fishing ($)
  • Snorkeling
  • Paddle board

Land activities

  • Playground
  • Daily activities program

Entertainment

  • Live shows
  • KiddO Zone family play area

Health and Relaxation

  • Fitness centre
  • Spa ($)

Other facilities & services

  • Babysitting service
  • Gift shop
  • Boutique
  • Car rental service
  • Laundry service
  • Tour desk
  • Currency exchange service
  • On-site ATM
  • Medical services
  • Premium WiFi and additional codes for extra devices ($)
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Resort Fee

A Resort Fee of $101 MXN* (approximately $6 USD) per room per night will be collected by the hotel at time of check-in.  This fee is in addition to the Environmental Sanitation Fee that is collected by all hotels in Cancun & Riviera Maya.

*Resort fee is subject to change without notice

Back to top

Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Back to top

Student / Youth Policy

Student/Youth Travelers are defined as any person ages 17 to 25 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties during Spring Break season (February to April). Any guest meeting this definition is required to pay a $30.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.

The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present.

Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian. 
This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler’s actions. 
For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit. 

Student/Youth groups are not accepted at this resort.

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Renovations

The hotel will close for renovations from May 5, 2025 - November 30, 2025.

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Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

  • A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
  • Valid for travel completed by December 31, 2025
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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

Complimentary Honeymoon & Anniversary Amenities
Guests celebrating their honeymoon or wedding anniversary receive the following:

  • Priority check-in with concierge
  • Tropical welcome cocktails
  • Upgrade to best available accommodations within reserved category at time of check-in 
  • Bottle of domestic sparkling wine and fruit plate in room upon arrival 
  • Special reservations for a romantic dinner with bottle of house wine

Valid for travel through December 23, 2025

Terms & Conditions:
Available with a minimum five-night stay. Advance notification to the hotel is required and should be done at time of booking. Without previous notification, the hotel will not be able to deliver referenced inclusions. Marriage certificate must be presented at check-in. Honeymoon must be within six months of marriage. Wedding anniversary must be within five days of stay. All information is subject to change without notice.

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2SLGBTQIA+ Resorts

All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.

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