Grand Velas Riviera Maya
Location
- 51 km from Cancun/Mayan Riviera airport
- Located directly on the beach
- Playa del Carmen
- 113 km from the new Tulum International Airport
- 18 km from Xcaret
- 10 km from Playa del Carmen
Address
Hotel description
Enjoy gourmet fare at breakfast, lunch and dinner. Large and inviting lagoon-like pools. Direct access to 1,600 feet of pristine white-sand beach. And plush Jacuzzi suites with up to two bedrooms - some of which even come with their own pool. That's what it's like to stay at Grand Velas Riviera Maya, the only family-friendly all-inclusive resort in the Mexican Caribbean to receive the prestigious Five Diamond rating. The Grand Velas Riviera Maya goes beyond All-Inclusive, and now with Cocina de Autor - the Fine Fusion Restaurant being awarded 1 Michelin Star; you will experience Luxury at it's finest!
Meal and beverage plans
All Inclusive Plan
- Breakfast, lunch, and dinner with à la carte or buffet menu
- Domestic and international beverages at all restaurants and bars
- A culinary tour through specialty restaurants led by world-class chefs
- 24-hour suite service
Additional inclusions
- 2 Kids' Club (ages 4-12yrs)
- Teens' Club (ages 13-17yrs)
- Seasonal activities program for all ages
- Non-motorized water sports and ecotour
- WiFi throughout the property
Best For...
Earn more with Aeroplan
Exclusive perks
Exclusive perks
Family
Wedding & honeymoons
Spa
Luxury
Perks for groups
2SLGBTQIA+ Resorts
Promotions
Added values!
Important Notes
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Zen Grand Suite Nature View
Zen Grand Pool Suite Nature View
Ambassador Suite Ocean View
Ambassador Pool Suite Ocean Front
Grand Class Suite Ocean Front
Zen Grand 2 Bedroom Family Suite
Ambassador Two Bedroom Family Suite
Restaurants & Bars
Restaurants
- Azul - Buffet - International
- Piaf - À la carte - French cuisine - Guests ages 12 years and older are welcome
- Frida - À la carte - Mexican
- Bistro - À la carte - International - Guests ages 12 years and older are welcome
- Chaka - Buffet / À la carte - Yucatecan & international
- Lucca - À la carte - Italian / Mediterranean
- Sen Lin - À la carte - Asian
- Cocina de Autor - À la carte - Creative cuisine (guests ages 12 years and older) - Now recognized with 1 Michelin Star!
- Amat - Cafe
Bars
- Cocktail bar
- Sport Bar
- Swim-up Bar
- Karaoke Bar
Activities
Pools
- Outdoor pool
Motorized and non-motorized water sports
- Aquafitness
- Kayak
- Snorkeling
- Water polo
- Boogie boards
Land activities
- Darts
- Bocce
- Cocktail lessons
- Beach volleyball
- Mini-golf
Entertainment
- Teen's Club
- Kid's Club
Health and Relaxation
- Fitness centre
- Spa ($)
- Fitness class
Other facilities & services
- Babysitting service
- Beauty salon
- Boutique
- Car rental service
- Business centre
- Laundry service
- Medical services
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.
- A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
- Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
- Valid for travel completed by December 31, 2025
Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.
This resort includes the following perks:
- Access to hydrotherapy at the spa (once per adult, per stay)
- US$100 Romantic Experience Credit*
- Welcome amenity
Valid for travel from November 01, 2024, and completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply. *Only applicable for a select menu of Romantic Experiences, once per stay.
Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.
This resort includes the following perks:
- Access to hydrotherapy at the spa (once per adult, per stay)
Valid for travel from November 01, 2023 and completed by October 31, 2024. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.
Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.
Luxury

Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.
Perks for groups

Book a group package of a certain size and some guests pay only the taxes*. *Discount is not available if booking hotel only. Discount is applicable on the base fare and does not apply to surcharges, charges and taxes. Subject to availability at time of booking. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. Restrictions can include but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, and availability. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Contact our groups department for details.
2SLGBTQIA+ Resorts

All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.
Added values!
Enjoy savings with these great offers when booking Grand Velas Riviera Maya!
Booking Window: April 07, 2025 - June 29, 2025
Travel Window: November 01, 2025 - April 30, 2026
- Up to two Kids (4-12 years) Stay Free in the ZEN categories
- Receive savings for up to two Teens (13-15 years old)
- Receive a room upgrade from Zen Grand Suite Nature view to Zen Grand Pool Nature View Suite
- Receive a $50 USD Spa Credit
- Photoshooting Session
Offer is valid for new bookings only from April 07, 2025 - June 29, 2025, and for travel from November 01, 2025 - April 30, 2026. The following black out dates apply: December 17, 2025-January 04, 2026, and March 28-April 12, 2026. Kids stay free and discount for teens apply for up to 2 per suite and when booking a Zen Grand room cateogy. Room upgrade is applicable when booking Zen Grand Suite Nature view , guests will be upgraded to Zen Grand Pool Nature View Suite at check in. Spa credit is per adult, per night and is applicable on massages, facials and body wrap treatments with a duration of 50 min or more. Not transferable between guests. Not cumulative. Not redeemable for cash. Unused balances will not be refunded. Not combinable with other Spa promotions. Offer is not applicable on SPA Boutique products, Beauty Salon, Water ceremony. Not applicable on treatments available in SPA Cabanas (outdoor areas). Photo shooting session is complimentary. Select your photo package between the different available options. Contact our E-concierge for more info: conciergerm@velasresorts.com. Other Terms, conditions & blackout dates apply. Offers are subject to availability and subjected to changes without previous notice.