Hyatt Ziva Cancun

Location

23.5 km from Cancun/Mayan Riviera airport
Located directly on the beach
Hotel Zone, Cancun
2.4 km from Cancun Golf Club at Pok Ta Pok
12.5 km from Golf Puerto Cancun

Address

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500

Hotel description

All-inclusive luxury has been redefined with an incredible resort in the most coveted location of Cancun.
Inspired by the beauty and culture of the destination, a naturally elegant and airy ambiance blends contemporary décor with Mayan influences. Swim-up suites, authentic cuisine and sprawling infinity pools are just a few of the many delights awaiting guests at the oceanfront Hyatt Ziva Cancun.

Meal and beverage plans

All Inclusive Plan

Breakfast, lunch and dinner daily
Unlimited alcoholic and non alcoholic beverages

Additional inclusions

Daily activities and nightly entertainment
Non-motorized water sports
Fitness facilities
Kids club (ages 4-12)
WiFi throughout the property
Taxes and gratuities

Upgrade your stay

CLUB LEVEL

An upgraded experience offering additional luxuries such as:

Private check-in and check-out in exclusive area with concierge services
Minibars stocked daily with water, beer, soft drinks and upgraded snacks
Exclusive Club Level lounge featuring premium drinks, appetizers, continental breakfast, table games and Wi-Fi
Best views from the suites in the exclusive Club Level
Butler services for Club Ocean Front Master, Club Two-Bedroom Oceanfront & Presidential Suites
Complimentary domestic and international phone calls to the USA and Canada via Hyatt Ziva Cancun App for Club Ocean Front Master, Club Two-Bedroom Oceanfront & Presidential Suites

TURQUOIZE

Exclusive adults-only experience within an all-ages resort offering private adults-only access including:

Adults-only beachfront suites featuring balconies with private hot tubs
VIP check-in/out and reception area
Butler and concierge services
Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar

Check-in: 3:00 p.m.

Check-out: 12:00 p.m.

Number of rooms: 547

Number of restaurants: 9

Number of bars: 6

Best For...

Family

Luxury

Spa

Wedding & honeymoons

2SLGBTQIA+ Resorts

Promotions

Up to 2 Kids Stay Free!

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Resort View King (with sofa bed)

Meal plan: All Inclusive Plan

Room view: Resort view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 queen-size sofa bed

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Resort View Double

Meal plan: All Inclusive Plan

Room view: Resort view

Air conditioning: Yes

Bedding: 2 queen-size beds

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Ocean View King (with sofa bed)

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 queen-size sofa bed

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Ocean View Double

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 2 queen-size beds

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Ocean Front King (with sofa bed)

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed and 1 queen-size bed

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Ocean Front Double

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 2 queen-size beds

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Club Ocean Front King

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 3

Occupancy detail: 1-3 adults, 2 adults and 1 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Club Ocean Front Double

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 2 double beds

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Swim up King (with sofa bed)

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 queen-size bed

Maximum occupancy: 4

Occupancy detail: 1-4 adults (13+ years)

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Swim up Double

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 2 queen-size beds

Maximum occupancy: 4

Occupancy detail: 1-4 adults (13+ years)

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Turquoize Ocean Front Master King

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area.

Maximum occupancy: 3

Occupancy detail: 1-3 adults (18+ years)

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Turquoize Ocean Front Master Double

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 2 double beds

Other areas: Living area.

Maximum occupancy: 4

Occupancy detail: 1-4 adults (18+ years)

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Turquoize Sky Ocean Front Master King

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area.

Maximum occupancy: 3

Occupancy detail: 1-3 adults (18+ years)

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Turquoize Sky Ocean Front Master Double

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 2 double beds

Other areas: Living area.

Maximum occupancy: 4

Occupancy detail: 1-4 adults (18+ years)

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Turquoize Sky Swim Up Ocean Front Master King

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area.

Maximum occupancy: 3

Occupancy detail: 1-3 adults (18+ years)

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Turquoize Sky Swim Up Ocean Front Master Double

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 2 double beds

Other areas: Living area.

Maximum occupancy: 4

Occupancy detail: 1-4 adults (18+ years)

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Oceanfront Pyramid Suite (with sofa bed)

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 2 queen-size beds and 1 sofa bed

Other areas: Living area.

Maximum occupancy: 5

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 2 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Club Ocean Front Corner Suite

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 queen-size sofa bed

Other areas: Living area.

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Club Oceanfront Master Suite

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed and 1 queen-size bed

Other areas: Living area.

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Club 2-Bedroom Ocean Front Suite

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed and 2 queen-size beds

Other areas: Living area.

Maximum occupancy: 6

Occupancy detail: 1-6 adults, 4 adults and 2 children, 3 adults and 3 children, 2 adults and 4 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Presidential Suite

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed, 2 queen-size beds, and 1 sofa bed

Other areas: Living area.

Maximum occupancy: 6

Occupancy detail: 1-6 adults, 3 adults and 3 children, 2 adults and 4 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.

Restaurants & Bars

Restaurants

9 restaurants

La Bastille - À la carte - French cuisine - Adults-only (18+)
El Mercado - Buffet - International
The Moongate - À la carte - Teppanyaki
Tradewinds - À la carte - Grill / Steakhouse
Lorenzo's - À la carte - Italian
Habaneros - À la carte - Caribbean
Chevy's - À la carte - American
Pasteles - Snack bar - Sweets
Casa del Café - À la carte - Cafe

Bars

6 bars

Tequileria
Lobby Bar
Craft brewery/Microbrewery
Pool Bar

Activities

Pools

2 pools, whirlpools

Whirlpool
Waterpark
Infinity pool

Motorized and non-motorized water sports

Kayak
Fishing ($)
Sailing ($)
Paddle board
Snorkeling

Land activities

Tennis
Games room
Basketball
Dance lessons
Spanish lessons

Entertainment

Teen's Club
Theater
Live music
Theme nights
Kid's Club

Health and Relaxation

Fitness centre
Spa ($)
Yoga

Other facilities & services

Wedding packages and services ($)
Meeting facilities
Candlelight dinners
Private pier for daytime viewing
Virtual golf
Chef's Table - 6-course culinary experience

Environmental Sanitation Fees

Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Luxury

Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.

Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

2SLGBTQIA+ Resorts

All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.

Up to 2 Kids Stay Free!

Up to 2 kids stay free aged 12 years and under.

Booking window: April 01 to April 30, 2025
Travel window: August 17, 2025 to October 31, 2025

Terms and Conditions:

Kids Stay Free offer is for 1 free child (12 years and under) per 1 adult paid, limited to 2 children per room. A limited number of rooms are allocated to this offer, reservations subject to availability. Blackout dates apply. Offer is valid for new bookings only. Offer is subject to change and can be withdrawn at any time without prior notice.