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Air Canada Vacations

Dreams Puerto Morelos Resort & Spa

 
5 stars

Location

  • 19.8 km from Cancún airport
  • Located directly on the beach
  • Puerto Morelos
  • 2.7 km from Bahia Petempich Beach
  • 6.8 km from Croco Cun Zoo

Address

Bahia de Petempich SM 12 MZ 31 Lote 14-02, 77580 Puerto Morelos, Q.R., Mexico

Hotel description

Located at the water's edge of the Yucatan Peninsula, Dreams Puerto Morelos Resort & Spa offers a vibrant all-inclusive escape for the whole family. Immerse yourself in the Caribbean Sea, make a splash in the nine sparkling pools, and play at the all-ages oceanfront water park. Savor elevated dining and spirits at incredible restaurants, and find rejuvenation at our two-story Zen Spa with classic and exotic treatments—all included in a single rate. We take care of every detail so you can live effortlessly in the moment.

 

Meal and beverage plans

All-Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Unlimited alcoholic and non alcoholic beverages

Additional inclusions

  • Fitness facilities
  • Daily activities
  • Oceanfront water park featuring multiple slides for all ages
  • Nightly entertainment
  • Kid's Club
  • Teen's Club
  • WiFi throughout the property
  • Free parking
  • Taxes and gratuities

Upgrade your stay

Upgrade to Preferred Club

Guests reserving a Preferred Club room category will enjoy enhanced amenities and services including:

  • Preferred status and amenities
  • Private, Preferred Club Lounge
  • Personalized check-in and checkout
  • Private concierge service
  • Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge
  • Complimentary access to the hydrotherapy circuit at Dreams Spa (one per adult, per stay, subject to availability)
  • Exclusive access to Preferred Club Pool with concierge & premium drinks service
  • Bali beds included (one per stay, prior booking required)
  • Access to La Parrilla à la carte restaurant for breakfast (exclusive for Preferred Club guests)
    Upgraded mini-bar and bath amenities
  • Slippers & bathrobes
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 437
Number of restaurants: 9
Number of bars: 5

Best For...

Earn more with Aeroplan

Exclusive perks

Family

Wedding & honeymoons

Spa

More

Promotions

Bonus Features

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Effective as of November 13, 2025, will be rebranded to become Dreams Puerto Morelos Resort & Spa.   

This brand change will not impact the guest experience. Guest services currently offered at Hyatt Ziva Riviera Maya, including the Explorer’s Club for Kids, will adapt to Dreams Resorts & Spas brand standards. At this time, restaurants and bars will not be impacted by changes.

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Junior Suite Tropical View King

Meal plan: All-Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 3
Occupancy detail: 1-3 adults, 2 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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Junior Suite Tropical View Double

Meal plan: All-Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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Junior Suite Water Park View King

Meal plan: All-Inclusive Plan
Room view: Waterpark view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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Junior Suite Water Park View Double

Meal plan: All-Inclusive Plan
Room view: Waterpark view
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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Junior Suite Pool View King

Meal plan: All-Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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Junior Suite Pool View Double

Meal plan: All-Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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Preferred Club Junior Suite Ocean View King

This room includes extra perks as part of this hotel’s Upgrade to Preferred Club program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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Preferred Club Junior Suite Ocean View Double

This room includes extra perks as part of this hotel’s Upgrade to Preferred Club program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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Preferred Club Junior Suite Ocean Front King

This room includes extra perks as part of this hotel’s Upgrade to Preferred Club program.

Meal plan: All-Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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Preferred Club Junior Suite Ocean Front Double

This room includes extra perks as part of this hotel’s Upgrade to Preferred Club program.

Meal plan: All-Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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Preferred Club Master Suite Ocean Front King

This room includes extra perks as part of this hotel’s Upgrade to Preferred Club program.

Meal plan: All-Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Separate living room.
Maximum occupancy: 3
Occupancy detail: 1-3 adults, 2 adults and 1 child
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

9 dining options
  • Miyako - À la carte - Asian
  • Rue de Rivoli - À la carte - French cuisine - Adults-only (18+)
  • Vivace - À la carte - Italian / Mediterranean
  • Ki - À la carte - Mexican
  • Afthonia - Buffet - Breakfast buffet & Mediterranean cuisine for dinner
  • Balik - À la carte - Caribbean / Seafood
  • La Parrilla - À la carte - Grill
  • The Corner - Snack bar
  • Roots - Healthy - Open daily

Bars

5 bars
  • Lobby Bar
  • Pool Bar
  • Sport Bar
  • Swim-up Bar
  • VIP Lounge area

Activities

Pools

9 pools
  • Waterpark
  • Outdoor pool
  • Outdoor adult pool
  • Kid's splash pad
  • Outdoor kid pool

Motorized and non-motorized water sports

  • Aquafitness
  • Kayak
  • Hobie cat
  • Paddle board
  • Aqua cycling

Land activities

  • Board games
  • Soccer
  • Cocktail lessons
  • Table tennis
  • Volleyball
  • Spanish lessons

Entertainment

  • Teen's Club
  • Live music
  • Kid's Club

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Yoga

Other facilities & services

  • Wedding packages and services ($)
  • Babysitting service
  • Valet parking
  • On-site shopping
  • Meeting facilities
  • Business centre
  • Laundry service
  • Tour desk
  • Currency exchange service
  • Medical services
  • Private dinners ($)
  • Private cabana rentals ($)
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Rebranding of Hotel

Effective as of November 13, 2025, will be rebranded to become Dreams Puerto Morelos Resort & Spa.   

This brand change will not impact the guest experience. Guest services currently offered at Hyatt Ziva Riviera Maya, including the Explorer’s Club for Kids, will adapt to Dreams Resorts & Spas brand standards. At this time, restaurants and bars will not be impacted by changes.

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Earn more with Aeroplan

In addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

  • A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
  • Valid for travel completed by December 31, 2025
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Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.

This resort includes the following perks:

  • Welcome VIP amenity
  • One complimentary hydrotherapy access*

Valid for travel from November 01, 2024, and completed by October 31, 2026. 

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Bonus Features

Guests will receive the following privileges:

  • Preferred room location (based on resort layout and room category booked)
  • Early check-in/late check-out (subject to availability)
Terms and Conditions:

Valid for travel from November 01, 2024, and completed by October 31, 2026. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.

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