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Air Canada Vacations

Moon Palace Nizuc

 
5 stars

Location

  • 9.7 km from Cancun Intl. Airport (CUN)
  • Located directly on the beach
  • Cancun Hotel Zone
  • 19 km from El Rey Mayan Ruins
  • 20.4 km to downtown Cancun

Address

Chetumal Km 340

Hotel description

If you’re looking for a calm and relaxing getaway, Moon Palace Nizuc in Cancun offers a welcoming all-inclusive retreat. Ideal for families with young children, this beautiful resort features stunning garden and ocean views, a fun and engaging kids’ playroom, and elegant spaces for weddings and special events. Guests can enjoy a variety of delicious dining options, refreshing drinks, and thoughtfully designed amenities the whole family will love!
 

Meal and beverage plans

All-Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily
  • All beverages (alcoholic and non-alcoholic)
  • Minibar stocked daily with sodas, domestic and imported beer, water, juice, and

Additional inclusions

  • Daily activities
  • Nightly entertainment
  • The Playroom Kid's Club (ages 4-12 years old)
  • WiFi
  • Concierge service

Upgrade your stay

Superior Honeymoon Suite Amenities and Services

Guests booking the Superior Honeymoon Suite will receive the following amenities and services:

  • Selection of one additional premium liquor bottle per stay (subject to availability)
  • Liqour dispenser stocked with premium upgraded brands (subject to availability)
  • Exclusive beach bag (one per room, per stay)
  • Private beach lounge chair area with waiter service
  • Exclusive concierge phone service
  • Private check-in (subject to availability)

Amenities and services are subject to change

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 713
Number of restaurants: 6
Number of bars: 4

Promotions

Stay & Play Golf

Kids & Teens Stay Free

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:

Casual: Bare feet, swimsuits, and wet clothes are not allowed. Gentlemen must wear shirts.
 

Smart Casual: Please wear long pants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed. No swimsuits or sleeveless shirts are allowed.

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Superior Deluxe Garden View

Meal plan: All-Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker, Double whirlpool tub in the room, Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon, Liquor dispenser, In-room snacks (subject to availability).
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Superior Deluxe Ocean View

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker, Double whirlpool tub in the room, Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon, Liquor dispenser, In-room snacks (subject to availability).
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Superior Deluxe Oceanfront

Meal plan: All-Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: Room service available ($)
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker, Double whirlpool tub in the room, Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon, Liquor dispenser, In-room snacks (subject to availability).
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Superior Honeymoon Suite

This room includes extra perks as part of this hotel’s Superior Honeymoon Suite Amenities and Services program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker, Double whirlpool tub in the room, Welcome bottle of Robert Mondavi Twin Oaks Cabernet Saivignon, In-room snacks (subject to availability).
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Superior Family Suite

Meal plan: All-Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 double beds
Maximum occupancy: 6
Occupancy detail: 1-6 adults, 5 adults and 1 child, 4 adults and 2 children, 3 adults and 3 children, 2 adults and 4 children, 1 adult and 5 children
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker, Double whirlpool tub in the room, Welcome bottle of wine and liquor dispenser, Minibar in the kids' room with chocolate milk shakes, juice soda, bottled water and snacks, In-room snacks (subject to availability), Playstation 5 (on request and subject to availability), Fun in the sun bucket kit, Special room service menu for kids.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

6 dining options
  • Manglar - Buffet - International - Casual dress code
  • Carvao - À la carte - Brazilian Steakhouse, Rodizio Grill - Smart Casual
  • Caporales - À la carte - Mexican - Casual dress code for breakfast. Smart Casual for dinner
  • Palapa Delfines - Snack bar - International - Casual dress code
  • La Burgueria - À la carte - Gourmet Burgers - Casual dress code
  • Palapa Pelicanos - Snack bar during the day and à la carte for dinner - International - Casual dress code during the day, Smart casual for dinner

Bars

4 bars
  • Lobby Bar
  • Restaurant bar
  • Coffee bar
  • Pool Bar

Activities

Pools

1 pool with 3 sections
  • Outdoor pool
  • Splash zone
  • Waterslide
  • Wheelchair accessible area

Motorized and non-motorized water sports

  • Kayak
  • Catamaran
  • Paddle board
  • Pool vollleyball

Land activities

  • Billiards
  • Board games
  • Tennis
  • Basketball
  • Beach volleyball
  • Bicycle
  • Beach soccer

Entertainment

  • Theater
  • Live shows
  • Kid's Club
  • Pony experience for children ($)

Golf

Golf nearby ($)

Health and Relaxation

  • Spa ($)
  • Pilates class
  • Yoga

Other facilities & services ($)

  • Wedding packages and services
  • Dry cleaning
  • Babysitting service
  • Gift shop
  • Beauty salon
  • Boutique
  • Car rental service
  • Laundry service
  • Parking
  • Currency exchange service
  • On-site ATM
  • Medical services
  • Golf academy
  • Chapel
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Dress code for the à la carte restaurants

Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:

Casual: Bare feet, swimsuits, and wet clothes are not allowed. Gentlemen must wear shirts.
 

Smart Casual: Please wear long pants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed. No swimsuits or sleeveless shirts are allowed.

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Stay & Play Golf

Guests staying at participating hotels will enjoy Golf included, based on the booking and travel window mentioned below:

Booking Window: March 11, 2026 - October 31, 2026
Travel Window: March 11, 2026 - October 31, 2026

Stay and Play Golf Package Includes:

  • Rounds of golf at Moon Palace Golf & Spa Club or Riviera Cancun Golf & Resorts for all guests sharing the room
  • Food and beverage at the Golf Course and the Club House, before, during, and after the round
  • Transportation to Moon Palace Golf & Spa Club
  • Transportation is not included to the Riviera Cancun Golf & Resorts
  • Cart Fee is NOT included
     
Terms and Conditions:
  • The Cart Fee is a mandatory charge of $90 USD per person, per round of golf.
  • Promotion applicable to both Hotel & Package Bookings. Applicable to new reservations only. 
  • No minimum stay required to apply package. Minimum of nights apply for Easter and Week 52.
  • Golf balls, rental clubs, and shoe rentals are not included.
  • Replay and Junior fee at the existing public rate at the time of booking. 
  • Tee times can be reserved in advance via email to: teetimes@thepalacecompany.com, or once onsite at the Palace Vacation Planner Desk. 
  • Not redeemable for cash if rounds of golf are not unused.
  • This promotion is not transferable to guests in other rooms. We reserve the right to discontinue this promotion at any time.
  • Not applicable to travel agent rate, tour operator rate, employee rate, FAM trips, site inspections, Complimentary, Compensatory stays, or any other rate reduced promotions in the market. 
  • Information subject to change, and additional terms and conditions apply.
     
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Kids & Teens Stay Free

For a limited time, Kids and Teens Stay and Eat for FREE!

Booking Window: March 11, 2026 - October 31, 2026
Travel Window: March 11, 2026 - October 31, 2026
 

Terms and Conditions:
  • Promotion applicable to both Hotel & Package Bookings
  • Applicable to kids and teens aged 0-17 years old
  • One paying adult must be in the same room to receive Kids & Teens Free promo
  • Applicable to new reservations only. Cancellations and re-bookings will be denied
  • Promotion is subject to change or may be discontinued without prior notice
  • Not applicable to travel agent rate, tour operator employee rate, FAM trips, site inspections, Complimentary, Compensatory stays or any other rate-reduced promotions in the market
  • Not redeemable for cash
  • Offer is based on room category booked. Number of Free Kids will depend on the category booked
  • This promotion is not transferable to guests in other rooms
  • Proof of age will be required upon check-in
  • Not applicable to fix & premier members
  • Other terms and conditions may apply
     
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