Playacar Palace

Location

70.4 km from Cancun Intl. Airport (CUN)
Located directly on the beach
Playa del Carmen
0.2 km from Playa del Carmen Maritime Terminal
0.3 km from Quinta Avenida (Fifth Avenue)
1.4 km from downtown Playa del Carmen

Address

Fraccionamiento Playacar, Bahía del Espiritu Santo, Esq. Abraria de Arriva, Playa del Carmen, Q. Roo, México 77710

Hotel description

Set along shimmering turquoise waters and just steps from Playa’s famous Fifth Avenue, this all-inclusive resort offers a peaceful escape with a modern, minimalist vibe. Relax in comfort, indulge in expertly crafted cuisine made with fresh, high-quality ingredients, and enjoy the perfect balance of tranquility and convenience. Whether you’re exploring nearby attractions or taking advantage of everything the resort has to offer, you’ll find plenty of ways to make your stay unforgettable.

Meal and beverage plans

All-Inclusive Plan

Breakfast, lunch, snacks and dinner daily
Domestic and international alcoholic and non-alcoholic beverages
Minibar with sodas, bottled water, juices, domestic beers (refreshed daily)

Additional inclusions

Daily activities
Nightly entertainment
The Playroom Kid's Club (ages 4-12 years old)
WiFi throughout the resort
Bell staff service
Concierge

Upgrade your stay

Superior Honeymoon Suite Amenities and Services

Guests booking the Superior Honeymoon Suite will receive the following amenities and services:

Late Check-out and Early Check-In*
Selection of one additional premium liquor bottle per stay*
Exclusive beach bag (one per room/per stay)
One reservation for specialty restaurant per stay
Aromatherapy and Pillow menu
Nightly petit fours

*Subject to availability and change at any time

Check-in: 3:00 p.m.

Check-out: 12:00 p.m.

Number of rooms: 200

Number of restaurants: 7

Number of bars: 4

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:

Casual: Bare feet, swimsuits, and wet clothes are not allowed. Gentlemen must wear shirts.

Smart Casual: Please wear long pants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed. No swimsuits or sleeveless shirts are
allowed.

Superior Deluxe Partial Ocean View

Meal plan: All-Inclusive Plan

Room view: Partial ocean view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Other areas: Dining area.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child , 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Maid services: Daily maid service with nightly turn-down

Room amenities:

Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker, Rooms may have either a balcony or French balcony or a terrace, Whirlpool tub in the room, Welcome bottle of wine and liquor dispenser*, In-room snacks subject to availability.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Superior Deluxe Ocean View

Meal plan: All-Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Other areas: Dining area.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child , 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Maid services: Daily maid service with nightly turn-down

Room amenities:

Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker, Whirlpool tub in the room, Rooms may have either a balcony or a French balcony or a terrace, Welcome bottle of wine and liquor dispenser, In-room snacks - subject to availability.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Superior Honeymoon Suite

This room includes extra perks as part of this hotel’s Superior Honeymoon Suite Amenities and Services program.

Meal plan: All-Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1-2 adults

Room service: 24-hour room service

Maid services: Daily maid service with nightly turn-down

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker, Whirlpool tub in the room, Welcome bottle of wine and liquor dispenser, In-room snacks - subject to availability.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Superior Walk-Out Suite Oceanfront

Meal plan: All-Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Other areas: Dining area.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child , 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Maid services: Daily maid service with nightly turn-down

Room amenities:

Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker, Direct access to the solarium from your room, Some rooms have terraces, Whirlpool tub in the room, Welcome bottle of wine and liquor dispenser, Selection of one additional premium liquor bottle per stay*, In-room snacks*, Aromatherapy and pillow menu, Private check-in and out/Late check-out and early check-in (subject to availability), Exclusive beach bag (one per room/per stay).

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Superior Governor Suite

Meal plan: All-Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child , 2 adults and 2 children, 1 adult and 3 children

Room service: 24-hour room service

Maid services: Daily maid service with nightly turn-down

Room amenities:

Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker, Whirlpool tub in the room, Welcome bottle of wine and liquor dispenser, In-room snacks subject to availability, Aromatherapy and pillow menu, Exclusive beach bag (one per room/per stay).

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Restaurants & Bars

Restaurants

7 dining options

Cafe del Mar - Buffet - International - Casual dress code for lunch and dinner
Trattoria - À la carte - Italian - Smart casual dress code
Lahna - À la carte - Yucatecan - Adults only, not recommended for guests with allergies. Reservations required. Smart Casual dress code
Madre Mia - À la carte - Latin-American - Reservations required. After 10:00 p.m. guests must be over 18 years old.
Momo - À la carte - Asian - Smart Casual dress code. Reservations are required for Teppanyaki. Hot Pot service is at an additional cost ($)
Pizza del Mar - À la carte - Pizzeria
Sweet & Coffee - Snack bar - Cafe

Bars

4 bars

Lobby Bar
Restaurant bar
Pool Bar
Swim-up Bar

Activities

Pools

1 pool with kids section

Outdoor pool

Motorized and non-motorized water sports

Hydro bikes

Land activities

Board games
Beach volleyball

Entertainment

Live shows
Kid's Club

Health and Relaxation

Fitness centre
Spa ($)

Other facilities & services ($)

Wedding packages and services
Dry cleaning
Gift shop
Beauty salon
Car rental service
Laundry service
Parking
Elevator
On-site ATM
Romantic dining service
Medical services
Wheelchairs upon request and subject to availability

Environmental Sanitation Fees

Dress code for the à la carte restaurants

Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:

Casual: Bare feet, swimsuits, and wet clothes are not allowed. Gentlemen must wear shirts.

Smart Casual: Please wear long pants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed. No swimsuits or sleeveless shirts are
allowed.