Playacar Palace
Location
- 70.4 km from Cancun Intl. Airport (CUN)
- Located directly on the beach
- Located in Playa del Carmen
- 0.2 km from Playa del Carmen Maritime Terminal
- 0.3 km from Quinta Avenida (Fifth Avenue)
- 1.4 km from downtown Playa del Carmen
Address
Hotel description
Set along shimmering turquoise waters and just steps from Playa’s famous Fifth Avenue, this all-inclusive resort offers a peaceful escape with a modern, minimalist vibe. Relax in comfort, indulge in expertly crafted cuisine made with fresh, high-quality ingredients, and enjoy the perfect balance of tranquility and convenience. Whether you’re exploring nearby attractions or taking advantage of everything the resort has to offer, you’ll find plenty of ways to make your stay unforgettable.
Meal and beverage plans
All-Inclusive Plan
- Breakfast, lunch, snacks and dinner daily
- Domestic and international alcoholic and non-alcoholic beverages
- Minibar with sodas, bottled water, juices, domestic beers (refreshed daily)
Additional inclusions
- Daily activities
- Nightly entertainment
- The Playroom Kid's Club (ages 4-12 years old)
- WiFi throughout the resort
- Bell staff service
- Concierge
Upgrade your stay
Superior Honeymoon Suite Amenities and Services
Guests booking the Superior Honeymoon Suite will receive the following amenities and services:
- Late Check-out and Early Check-In*
- Selection of one additional premium liquor bottle per stay*
- Exclusive beach bag (one per room/per stay)
- One reservation for specialty restaurant per stay
- Aromatherapy and Pillow menu
- Nightly petit fours
*Subject to availability and change at any time
Ideal for
Family
Wedding & honeymoons
Play
2SLGBTQIA+ Resorts
Important Notes
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:
Casual: Bare feet, swimsuits, and wet clothes are not allowed. Gentlemen must wear shirts.
Smart Casual: Please wear long pants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed. No swimsuits or sleeveless shirts are
allowed.
Superior Deluxe Partial Ocean View
Superior Deluxe Ocean View
Superior Honeymoon Suite
This room includes extra perks as part of this hotel’s Superior Honeymoon Suite Amenities and Services program.
Superior Walk-Out Suite Oceanfront
Superior Governor Suite
Restaurants & Bars
Restaurants
- Cafe del Mar - Buffet - International - Casual dress code for lunch and dinner
- Trattoria - À la carte - Italian - Smart casual dress code
- Lahna - À la carte - Yucatecan - Adults only, not recommended for guests with allergies. Reservations required. Smart Casual dress code
- Madre Mia - À la carte - Latin-American - Reservations required. After 10:00 p.m. guests must be over 18 years old.
- Momo - À la carte - Asian - Smart Casual dress code. Reservations are required for Teppanyaki. Hot Pot service is at an additional cost ($)
- Pizza del Mar - À la carte - Pizzeria
- Sweet & Coffee - Snack bar - Cafe
Bars
- Lobby Bar
- Restaurant bar
- Pool Bar
- Swim-up Bar
Activities
Pools
- Outdoor pool
Motorized and non-motorized water sports
- Hydro bikes
Land activities
- Board games
- Beach volleyball
Entertainment
- Live shows
- Kid's Club
Health and Relaxation
- Fitness centre
- Spa ($)
Other facilities & services ($)
- Wedding packages and services
- Dry cleaning
- Gift shop
- Beauty salon
- Car rental service
- Laundry service
- Parking
- Elevator
- On-site ATM
- Romantic dining service
- Medical services
- Wheelchairs upon request and subject to availability
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Dress code for the à la carte restaurants
Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:
Casual: Bare feet, swimsuits, and wet clothes are not allowed. Gentlemen must wear shirts.
Smart Casual: Please wear long pants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed. No swimsuits or sleeveless shirts are
allowed.
Family
Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Play
This resort is part of the Play program, which offers the following family-friendly perks:
- Kids Eat, Play, and Stay FREE ¹
- Pre-boarding for families
- Dedicated pool areas or sections for kids ²
- Supervised kids' clubs and more ²
Terms and Conditions
Air Canada Vacations Play program is only valid on vacation packages and Flight & Hotel package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. Valid for travel between August 1, 2025 and August 31, 2026. ¹Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. For Play, kids 12 and under stay and eat free at applicable all-inclusive resorts. Conditions may apply and vary by resort. Based on maximum hotel room occupancy. ²Only available at all-inclusive resorts in Mexico, the Caribbean and Central America.
2SLGBTQIA+ Resorts
All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.