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Air Canada Vacations

The Pyramid Cancun

 
4.5 stars

Location

  • 16.2 km from Cancun Intl. Airport (CUN)
  • Located directly on the beach
  • Hotel Zone, Cancun
  • 0.6 km from Mayan Museum of Cancun and Archaeological Zone of San Miguelito
  • 3.1 km from El Rey Archaeological Zone
  • 4.3 km from MUSA

Address

Blvd. Kukulcan Km 16.5, Zona Hotelera 77500 Cancún, Q.R., Mexico

Hotel description

Luxury, comfort, and expansive spaces are some of the defining features of this all-inclusive resort, located on one of the most beautiful beaches in Cancun. The Pyramid Cancun offers daytime and nighttime experiences, diverse activities, spectacular shows, and haute cuisine restaurants that will surprise and delight the most demanding guests. While the resort welcomes families, it also features ‘The Sian Ka’an Cancun’ – a wide array of adults-only offerings including gourmet dining, upscale bars, private beach clubs, captivating entertainment, and opulent spas.

Meal and beverage plans

All-Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily (select premium food items including lobster available for additional cost)
  • All alcoholic and non-alcoholic drinks (certain premium beverages available with additional charge)
  • Unlimited buffet and a la carte dinners (reservations required at select restaurants and subject to availability)

Additional inclusions

  • Daily activities program
  • House shows and entertainment
  • Kids club for ages 4-12 years old
  • WiFi throughout the property
  • 24-Hour front desk
  • Multilingual staff
  • Oasis Beach Club with pools and domestic open bar (adults only 18+)

Upgrade your stay

Upgrade to a Pyramid Master Suite

Reserve a Pyramid Master Suite and enjoy the following Sian Ka'an benefits (subject to change):

• Private check-in lounge
• Exclusive restaurants: The Black Sens and Cafe Del Mar
• Exclusive pool club with premium beverages service and personalized attention
• Exclusive beach club with premium beverage service and personalized attention at the private pools area
• 24-hour room service
 

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 418
Number of restaurants: 21
Number of bars: 16

Best For...

Earn more with Aeroplan

Family

Spa

2SLGBTQIA+ Resorts

Play

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Student/Youth Travelers are defined as any person ages 17 to 25 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties during Spring Break season (February to April). Any guest meeting this definition is required to pay a $30.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.

The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present.

Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian. 
This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler’s actions. 
For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit. 

Student/Youth groups are not accepted at this resort.

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Pyramid Standard

Meal plan: All-Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 2 children
Room service: Room service available ($)
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker, Early check-in and late checkout (subject to availability), Tablet.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Pyramid Ocean Front

Meal plan: All-Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 child, 1 adult and 2 children, 3 adults and 1 child
Room service: Room service available ($)
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker, Early check-in and late checkout (subject to availability), Tablet.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Pyramid Junior Suite

Meal plan: All-Inclusive Plan
Room view: Ocean view or lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 child, 1 adult and 2 children, 3 adults and 1 child
Room service: Room service available ($)
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker, Early check-in and late checkout (subject to availability), Tablet.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Pyramid Master Suite

This room includes extra perks as part of this hotel’s Upgrade to a Pyramid Master Suite program.

Meal plan: All-Inclusive Plan
Room view: Ocean, lagoon or garden view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Living area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults, 2 adults and 1 child, 1 adult and 2 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

21 dining options
  • Tun-Kul - Buffet - International
  • Tatish - Buffet
  • Careyes - À la carte - Gourmet fusion - Beverages with additional cost ($)
  • Benazuza - À la carte - Fine dining (molecular culinary masterpieces) - adults only 18+, Beverages with additional cost ($)
  • Sakura - À la carte - Japanese-Mexican fusion - adults only
  • The White Box - Gastrobar - Mediterranean
  • Dos Lunas - À la carte - Italian
  • Bahia - À la carte - Steak House
  • Hacienda Sarape - À la carte - Mexican
  • Coyote Bites - Snack bar - American food and snacks
  • Il Forno - À la carte - Italian
  • La Placita - Other - Fast food
  • Hippie Chic - Other - Fast food
  • La Trattoria - À la carte - Italian
  • Tatish - Snack bar - Late night snack bar
  • Maki Taco - À la carte - Japanese-Mexican fusion
  • Black Sens - À la carte - International - sensory experience in the dark - Adults-only 18+
  • Miramar - À la carte - Mediterranean
  • Cocoa - À la carte - Seafood - (This restaurant has an additional cost $)
  • Bites - Other - Comfort food
  • Le Buffet - Buffet - International
  • Cafe Del Mar - À la carte - Mediterranean
  • Coffee & Me - Cafe
  • Gelato & Me - Other - Ice cream

Bars

16 bars
  • Mexican cantina
  • Cocktail bar
  • Coffee bar
  • Beach Bar
  • Sport Bar
  • Swim-up Bar
  • Benazuza Bar ($)
  • Cigar Corner ($)

Activities

Pools

5 pools
  • Beach Club pool

Motorized and non-motorized water sports

  • Aquafitness
  • Pool volleyball
  • Pool contests

Land activities

  • Archery
  • Tennis
  • Soccer
  • Basketball
  • Giant Jenga
  • Beach volleyball
  • Beach soccer
  • Pool slackline

Entertainment

  • Live shows
  • Theme nights
  • Kid's Club

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Pilates class
  • Yoga
  • Zumba

Other facilities & services ($)

  • Wedding packages and services
  • Photo market
  • Boutique
  • Business centre
  • Meeting facilities
  • Laundry service
  • On-site ATM
  • Medical services
  • Mini-market
  • Babysitting service
  • Concierge service
  • Parking
  • Bali bed rental
  • Currency exchange service
  • Cocoa Beach Club
  • Jungle Cruise Adventure
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Student/Youth Policy

Student/Youth Travelers are defined as any person ages 17 to 25 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties during Spring Break season (February to April). Any guest meeting this definition is required to pay a $30.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.

The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present.

Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian. 
This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler’s actions. 
For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit. 

Student/Youth groups are not accepted at this resort.

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Earn more with Aeroplan

In addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

  • A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
  • Valid for travel completed by December 31, 2026
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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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2SLGBTQIA+ Resorts

All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.

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Play

This resort is part of the Play program, which offers the following family-friendly perks:  

  •  Kids Eat, Play, and Stay FREE ¹  
  • Pre-boarding for families  
  • Dedicated pool areas or sections for kids ²  
  • Supervised kids' clubs and more ²    

Terms and Conditions 

Air Canada Vacations Play program is only valid on vacation packages and Flight & Hotel package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. Valid for travel between August 1, 2025 and August 31, 2026.  ¹Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. For Play, kids 12 and under stay and eat free at applicable all-inclusive resorts. Conditions may apply and vary by resort. Based on maximum hotel room occupancy. ²Only available at all-inclusive resorts in Mexico, the Caribbean and Central America. 

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