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Air Canada Vacations

The Pyramid Cancun

 
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Location

  • 16.2 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Hotel Zone, Cancun
  • 0.6 km from Mayan Museum of Cancun and Archaeological Zone of San Miguelito
  • 3.1 km from El Rey Archaeological Zone
  • 4.3 km from MUSA

Address

Blvd. Kukulcan Km 16.5, Zona Hotelera 77500 Cancún, Q.R., Mexico

Hotel description

Luxury, comfort, and expansive spaces are some of the defining features of this all-inclusive resort, located on one of the most beautiful beaches in Cancun. The Pyramid Cancun offers daytime and nighttime experiences, diverse activities, spectacular shows, and haute cuisine restaurants that will surprise and delight the most demanding guests. While the resort welcomes families, it also features ‘The Sian Ka’an Cancun’ – a wide array of adults-only offerings including gourmet dining, upscale bars, private beach clubs, captivating entertainment, and opulent spas.

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily (select premium food items including lobster available for additional cost)
  • All alcoholic and non-alcoholic drinks (certain premium beverages available with additional charge)
  • Unlimited buffet and a la carte dinners (reservations required at select restaurants and subject to availability)

Additional inclusions

  • Daily activities program
  • House shows and entertainment
  • Kids club for ages 5-12 years old
  • WiFi throughout the property
  • 24-Hour front desk
  • Multilingual staff

Upgrade your stay

The Sian Ka’an Experience

Upgrade to a Sian Ka'an room category and enjoy the following inclusions (subject to change)

  • Exclusive adults-only beach club: Kin Ha Beach Club
  • Exclusive adults-only bar: Sian Ka’an Health & Beach Bar
  • Private check-in and checkout with concierge in exclusive lounge
  • Complimentary Temazcal experience
  • Special restaurant and spa discounts
  • Pillow menu (on request)
  • Turndown service
  • Tablet
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 407
Number of restaurants: 20
Number of bars: 19

Best For...

Earn more with Aeroplan

Family

Play

Wedding & honeymoons

Spa

2SLGBTQIA+ Resorts

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Student/Youth Travelers are defined as any person ages 17 to 25 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties during Spring Break season (February to April). Any guest meeting this definition is required to pay a $30.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.

The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present.

Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian. 
This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler’s actions. 
For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit. 

Student/Youth groups are not accepted at this resort.

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Pyramid Standard

Meal plan: All Inclusive Plan
Room view: Run of House view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 2 children
Room service: Room service available ($)
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Pyramid Ocean Front

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 3
Occupancy detail: 1-2 adults, 2 adults and 1 child, 1 adult and 2 children
Room service: Room service available ($)
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Pyramid Junior Suite

Meal plan: All Inclusive Plan
Room view: Ocean view or sunset view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: Room service available ($)
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Pyramid Master Suite

Meal plan: All Inclusive Plan
Room view: Ocean view or sunset view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: Room service available ($)
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.
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Sian Ka'an Standard

This room includes extra perks as part of this hotel’s The Sian Ka’an Experience program.

Meal plan: All Inclusive Plan
Room view: Ocean view or sunset view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Restaurants & Bars

Restaurants

20 dining options
  • Market Place Food Hall - À la carte, buffet - Mexican-Japanese fusion, International buffet, and American fare
  • Tun-Kul - Buffet - International
  • Tatish - Buffet - International
  • Careyes - À la carte - Gourmet fusion
  • Benazuza - À la carte - Fine dining (molecular culinary masterpieces) - adults only
  • Sakura - À la carte - Japanese-Peruvian fusion - adults only
  • The White Box - Gastrobar - Mediterranean
  • Dos Lunas - À la carte - Italian
  • Bahia - À la carte - Steak House
  • Hacienda Sarape - À la carte - Mexican
  • Coyote Bites - Snack bar - American food and snacks
  • Il Forno Ristorante - À la carte - Italian
  • La Placita - À la carte - International
  • Hippie Chic - Snack bar - Grill / Seafood
  • La Trattoria - À la carte - Italian
  • Bites Tatish - Snack bar - American
  • La Cantina - À la carte - Mexican
  • Maki Taco LT - À la carte - Japanese-Mexican fusion
  • The Black Sens - À la carte - International - sensory experience in the dark - Adults-only
  • Miramar Beach Club & Restaurant - À la carte - Seafood & grill
  • Cocoa - À la carte - Grill / Seafood - (This restaurant has an additional cost $)
  • Le Petit Chef - À la carte - Gourmet - 3D Culinary Demonstration (This restaurant is an additional cost $)

Bars

19 bars (4 exclusive to Pyramid guests)
  • Restaurant bar
  • Cocktail bar
  • Pool Bar
  • Coffee bar
  • Beach Bar
  • Exclusive bar
  • Lounge Bar
  • Nightclub
  • Casino bar
  • Sport Bar
  • Swim-up Bar
  • Benazuza Lounge Bar ($)
  • Fountain Cigar Corner ($)

Activities

Pools

5 pools
  • Outdoor pool
  • Beach Club pools

Motorized and non-motorized water sports

  • Aquafitness
  • Pool volleyball
  • Pool contests
  • Oasis Beach Club - adults only (pools, domestic open bar, stage/DJ, VIP section ($)
  • The Pyramid Beach Club - Sun beds, open bar, Bali beds, Huts with butler service ($)
  • Kin Ha Beach Club - Exclusive to guests staying in the Sian Ka'an room category. Bali beds, butler service, pools and more!
  • Cocoa Beach Club - Bali beds, beverages, snacks, pools, access to Cocoa restaurant ($)
  • Miramar Beach Club - Bali beds, butler service, pools, snacks, open bar, premium beverages, access to Miramar restaurant included- adults only ($)

Land activities

  • Archery
  • Tennis
  • Soccer
  • Basketball
  • Giant Jenga
  • Beach volleyball
  • Beach soccer
  • Pool slackline

Entertainment

  • Live shows
  • Theme nights
  • Kid's Club
  • Casino ($)
  • Kinky Night Club - Sensual themed shows for adults only (subject to availability)

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Pilates class
  • Yoga
  • Zumba

Other facilities & services

  • Wedding packages and services ($)
  • Photo market
  • Boutique
  • Meeting facilities
  • Business centre
  • Laundry service
  • On-site ATM
  • Mini-market
  • Medical services
  • Babysitting service
  • Concierge service
  • Tour desk
  • Parking
  • Bali bed rental
  • Currency exchange service
  • Bellhop
  • Security
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Student/Youth Policy

Student/Youth Travelers are defined as any person ages 17 to 25 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties during Spring Break season (February to April). Any guest meeting this definition is required to pay a $30.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.

The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present.

Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian. 
This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler’s actions. 
For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit. 

Student/Youth groups are not accepted at this resort.

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Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

  • A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
  • Valid for travel completed by December 31, 2025
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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Play

This resort is part of the Play program, which offers the following family-friendly perks: 
 
- Kids Eat, Play, and Stay FREE1 
- Pre-boarding for families 
- Dedicated pool areas or sections for kids2 
- Supervised kids' clubs and more 
 
Terms and Conditions 

Play program: Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. 2Conditions may apply and vary by resort. Based on maximum hotel room occupancy. Only available at all-inclusive resorts in Mexico, the Caribbean and Central America. 

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

Complimentary Honeymoon/Anniversary Program

All guests celebrating their honeymoon or wedding anniversary receive the following complimentary amenities:

  • Priority check-in with concierge
  • Tropical welcome cocktails
  • Upgrade to best available accommodation within reserved category at time of check-in
  • Bottle of domestic sparkling wine and fruit plate in room upon arrival
  • Special reservations for a romantic dinner with bottle of house wine

Available with a minimum five-night stay. Marriage certificate must be presented at check-in. Honeymoon must be within six months of marriage. Wedding anniversary must be within five days of stay. Advance notification to the hotel is required and should be done at time of booking. Without previous notification, the hotel will not be able to deliver referenced inclusions. Valid for travel through December 23, 2025.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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2SLGBTQIA+ Resorts

All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.

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