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Air Canada Vacations

The Pyramid Cancun

 
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Location

  • 16.2 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Hotel Zone, Cancun
  • 0.6 km from Mayan Museum of Cancun and Archaeological Zone of San Miguelito
  • 3.1 km from El Rey Archaeological Zone
  • 4.3 km from MUSA

Address

Blvd. Kukulcan Km 16.5, Zona Hotelera 77500 Cancún, Q.R., Mexico

Hotel description

Luxury, comfort, and expansive spaces are some of the defining features of this all-inclusive resort, located on one of the most beautiful beaches in Cancun. The Pyramid Cancun offers daytime and nighttime experiences, diverse activities, spectacular shows, and haute cuisine restaurants that will surprise and delight the most demanding guests. While the resort welcomes families, it also features ‘The Sian Ka’an Cancun’ – a wide array of adults-only offerings including gourmet dining, upscale bars, private beach clubs, captivating entertainment, and opulent spas.


 

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily
  • All alcoholic and non-alcoholic drinks (certain premium beverages available with additional charge)
  • Unlimited buffet and a la carte dinners (reservations required at select restaurants and subject to availability)

Additional inclusions

  • House shows and entertainment
  • Daily activities program
  • WiFi throughout the property
  • 24-Hour front desk
  • Multilingual staff

Upgrade your stay

The Sian Ka’an Experience

For those who seek only the best, The Pyramid Cancun presents The Sian Ka’an Cancun, a curated collection of exclusive adults-only experiences providing the highest level of luxury in glamorous environments. This exquisite ensemble provides adult guests with unparallel privacy, opulence, and relaxation.

Highlights Include:

  • Gourmet Dining: Delight your palate at premier eateries such as Benazuza, The Black Sens, Careyes, The White Box, Sakura, and Cocoa.
  • Signature Bars: Elevate your evening at the Fontainebleau Cocktail Bar, unwind at Sian Ka’an Health & Beach Bar, or savor the ambiance of Fontain Cigar Corner, among others.
  • Vibrant Entertainment: Electrify your nights at the Red Casino, Red & Blue Cabaret, Kinky Night Club, the Oasis Beach Club and more.
  • Serene Retreats: Experience tranquility at relaxation hubs including Sensoria Health & Spa, Kin Ha Beach Club & Spa, and the exclusive Sian Ka’an Beach Club & Spa.
  • Lavish Accommodations: Sleep in the pinnacle of comfort in the Sian Ka’an Standard and luxurious Sian Ka’an Master Suite. 

Guests residing in Sian Ka’an rooms and suites enjoy enhanced amenities, from 24-hour room service and an exclusive beach club to an espresso coffee machine and tailored pillow menu. Relish in the additional luxuries of a complimentary Temazcal experience, nightly turndown service, and more.

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 442
Number of restaurants: 20
Number of bars: 20

Best For...

Earn more with Aeroplan

Family

Play

Wedding & honeymoons

Spa

2SLGBTQIA+ Resorts

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Student/Youth Travelers are defined as any person under 24 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis. Any guest meeting this definition must pay a $33.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). The policy is mandatory, per person, and not refundable.

The legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s) will be required to present parental acknowledgment that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen students under the age of 18, one adult chaperone (minimum 24 years of age) is required to stay on property.

Student/Youth Groups are not accepted at this resort.

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Pyramid Standard

Meal plan: All Inclusive Plan
Room view: Run of House view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 2 children
Room service: Room service available ($)
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Pyramid Ocean Front

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 3
Occupancy detail: 1-2 adults, 2 adults and 1 child, 1 adult and 2 children
Room service: Room service available ($)
Room amenities:
Balcony, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Pyramid Junior Suite

Meal plan: All Inclusive Plan
Room view: Ocean view or sunset view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: Room service available ($)
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Pyramid Master Suite

Meal plan: All Inclusive Plan
Room view: Ocean view or sunset view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: Room service available ($)
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.
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Sian Ka'an Standard

This room includes extra perks as part of this hotel’s The Sian Ka’an Experience program.

Meal plan: All Inclusive Plan
Room view: Ocean view or sunset view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

20 restaurants
  • Market Place Food Hall - À la carte, buffet - Mexican-Japanese fusion, International buffet, and American fare
  • Careyes - À la carte - Gourmet Seafood & Grill - adults only
  • Benazuza - À la carte - Fine dining (molecular culinary masterpieces) - adults only
  • Sakura - À la carte - Japanese-Peruvian fusion - adults only
  • The White Box - Gastrobar - Mediterranean - adults only
  • Dos Lunas - À la carte - Italian
  • Bahia - À la carte - Steak House
  • Hacienda Sarape - À la carte - Mexican
  • Akeru - À la carte - Mexican-Asian Fusion
  • Tun-Kul - Buffet - International
  • Il Forno Dos Lunas - À la carte - Italian
  • La Placita - À la carte - International
  • Hippie Chic - Snack bar - Grill / Seafood
  • La Trattoria - À la carte - Italian
  • Bites Tatish - Snack bar - American
  • Agaves La Cantina - À la carte - Mexican
  • Tatish - Buffet - International
  • Cocoa - À la carte - Grill / Seafood
  • Maki Taco LT - À la carte - Japanese-Mexican fusion
  • The Black Sens - À la carte - International - sensory experience in the dark
  • Le Petit Chef - À la carte - Gourmet - 3D Culinary Demonstration (This restaurant is an additional cost $)
  • Miramar Beach Club & Restaurant - À la carte - Seafood & grill - (This restaurant is an additional cost $)

Bars

20 bars
  • Restaurant bar
  • Cocktail bar
  • Pool Bar
  • Coffee bar
  • Beach Bar
  • Exclusive bar
  • Lounge Bar
  • Nightclub
  • Casino bar
  • Sport Bar
  • Swim-up Bar
  • Benazuza Lounge Bar ($)
  • Fountain Cigar Corner ($)

Activities

Pools

5 pools
  • Outdoor pool
  • Beach Club pools

Motorized and non-motorized water sports

  • Aquafitness
  • Pool volleyball
  • Pool contests
  • Oasis Beach Club - adults only (international beverages $)
  • The Pyramid Beach Club (Bali beds and huts with butler service $)
  • Sian Ka'an Beach Club & Spa - Sian Ka'an room category and adults only ($ for bali beds, spa treatments and huts with butler service)
  • Cocoa Beach Club ($)
  • Miramar Beach Club & Restaurant ($) adults only pool area and deck

Land activities

  • Archery
  • Tennis
  • Soccer
  • Basketball
  • Giant Jenga
  • Beach volleyball
  • Beach soccer
  • Pool slackline

Entertainment

  • Karaoke
  • Live music
  • Live shows
  • Theme nights
  • Casino ($)
  • Red & Blue Cabaret Dinner Show - adults only (reservations required)
  • Kinky Night Club - Sensual themed shows for adults only (subject to availability)

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Pilates class
  • Yoga
  • Zumba

Other facilities & services

  • Babysitting service
  • Photo market
  • Boutique
  • Concierge service
  • Meeting facilities
  • Business centre
  • Laundry service
  • Tour desk
  • Bali bed rental
  • Currency exchange service
  • On-site ATM
  • Medical services
  • Parking lot
  • Bellhop
  • Security
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Student/Youth Policy

Student/Youth Travelers are defined as any person under 24 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis. Any guest meeting this definition must pay a $33.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). The policy is mandatory, per person, and not refundable.

The legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s) will be required to present parental acknowledgment that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen students under the age of 18, one adult chaperone (minimum 24 years of age) is required to stay on property.

Student/Youth Groups are not accepted at this resort.

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Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

  • A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
  • Valid for travel completed by December 31, 2025
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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Play

This resort is part of the Play program, which offers the following family-friendly perks: 
 
- Kids Eat, Play, and Stay FREE1 
- Pre-boarding for families 
- Dedicated pool areas or sections for kids2 
- Supervised kids' clubs and more 
 
Terms and Conditions 

Play program: Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. 2Conditions may apply and vary by resort. Based on maximum hotel room occupancy. Only available at all-inclusive resorts in Mexico, the Caribbean and Central America. 

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

Complimentary Honeymoon/Anniversary Program

All guests celebrating their honeymoon or wedding anniversary receive the following complimentary amenities:

  • Priority check-in with concierge
  • Tropical welcome cocktails
  • Upgrade to best available accommodation within reserved category at time of check-in
  • Bottle of domestic sparkling wine and fruit plate in room upon arrival
  • Special reservations for a romantic dinner with bottle of house wine

Available with a minimum five-night stay. Marriage certificate must be presented at check-in. Honeymoon must be within six months of marriage. Wedding anniversary must be within five days of stay. Advance notification to the hotel is required and should be done at time of booking. Without previous notification, the hotel will not be able to deliver referenced inclusions. Valid for travel through 12/23/2024.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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2SLGBTQIA+ Resorts

All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.

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