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Air Canada Vacations

Sun Palace

 
5 stars

Location

  • 12 km from Cancun Intl. Airport (CUN)
  • Located directly on the beach
  • Cancun Hotel Zone
  • 2 km from Playa Delfines
  • 3.7 km from Mayan Museum

Address

Blvd. Kukulcan Km. 20, Hotel Zone, Cancun, Q. Roo, Mexico. CP 77500

Hotel description

Escape to a world of romance at this exclusive, couples-only all-inclusive retreat. Perfectly set along a pristine stretch of oceanfront, the resort offers an intimate sanctuary just moments away from the vibrant energy and iconic attractions of Cancun and close enough to explore, yet blissfully removed for uninterrupted relaxation.

At Sun Palace, every detail is designed to elevate your stay. Each elegantly appointed guestroom is a private haven of comfort and luxury, featuring double whirlpool tubs, spacious private balconies, and breathtaking panoramic views. Delight in an array of exquisite culinary experiences across four specialty restaurants, sip handcrafted cocktails at four stylish bars, and immerse yourselves in a dynamic lineup of live entertainment and curated daily activities. 

 

 

Meal and beverage plans

All-Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily
  • Domestic and international alcoholic and non-alcoholic beverages
  • Minibar with sodas, bottled water, juices, domestic beers (refreshed daily)

Additional inclusions

  • Daily activities
  • Nightly entertainment
  • WiFi throughout the resort
  • Concierge
  • Bell staff service

Upgrade your stay

Superior Honeymoon Suite Amenities and Inclusions

Guests booking the Superior Honeymoon Suite will receive the following amenities and services:

  • Private Check-in and Out/Late Check-out and Early Check-In*
  • Selection of one additional premium liquor bottle per stay*
  • Exclusive beach bag (one per room/per stay)
  • Exclusive personalized Concierge Service (located on the 5th floor)
  • One reservation for specialty restaurant per stay
  • Aromatherapy and Pillow menu
  • Private beach lounge chair area with waiter service
  • Nightly petit fours

*Subject to availability and change at any time
 

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 245
Number of restaurants: 4
Number of bars: 4

Best For...

Wedding & honeymoons

Adults-only

More

Promotions

Stay and Play Golf

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:

Casual: Bare feet, swimsuits, and wet clothes are not allowed. Gentlemen must wear shirts.

Smart Casual: Please wear longpants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed. No swimsuits or sleeveless shirts are allowed.

Adults Only 18+

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Superior Deluxe Ocean View

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker, Double whirlpool tub in the room, Welcome bottle of wine and liquor dispenser.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Superior Junior Suite Ocean View

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Dining area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker, Double whirlpool tub in the room, Welcome bottle of wine and liquor dispenser.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Superior Junior Suite Ocean View Double

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker, Double whirlpool tub in the room, Welcome bottle of wine and liquor dispenser.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Superior Honeymoon Suite

This room includes extra perks as part of this hotel’s Superior Honeymoon Suite Amenities and Inclusions program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker, Double whirlpool tub in the room, Welcome bottle of wine and liquor dispenser.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

6 dining options
  • Aurora - Buffet and à la carte - International and Mexican - Casual dress code for breakfast and lunch, smart casual for dinner
  • La Trattoria - À la carte - Italian - Smart casual dress code
  • Thai - À la carte - Pan-Asian - Smart casual dress code
  • Fuego - À la carte - Latin-American - Casual dress code
  • Sweet & Coffee - Snack bar - Cafe
  • Snack Bar - À la carte - International

Bars

4 bars
  • Lobby Bar
  • Restaurant bar
  • Pool Bar
  • Swim-up Bar

Activities

Pools

3 pools
  • Infinity pool
  • Outdoor pool

Land activities

  • Board games

Entertainment

  • Live shows

Golf

Golf nearby ($)

Health and Relaxation

  • Fitness centre
  • Spa ($)

Other facilities & services ($)

  • Wedding packages and services
  • Beauty salon
  • Event packages and services
  • Car rental service
  • Meeting facilities
  • Parking
  • Elevator
  • Currency exchange service
  • On-site ATM
  • Romantic dining service
  • Medical services
  • Tours and excursions
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Dress code for the à la carte restaurants

Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:

Casual: Bare feet, swimsuits, and wet clothes are not allowed. Gentlemen must wear shirts.

Smart Casual: Please wear longpants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed. No swimsuits or sleeveless shirts are allowed.

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Adults Only 18+

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Adults-only

This resort accommodates guests aged 18+ or 21+ only.

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Stay and Play Golf

Guests staying at participating hotels will enjoy Golf included, based on the booking and travel window mentioned below:

Booking Window: March 11, 2026 - October 31, 2026
Travel Window: March 11, 2026 - October 31, 2026

Stay and Play Golf Package Includes:

  • Rounds of golf at Moon Palace Golf & Spa Club or Riviera Cancun Golf & Resorts for all guests sharing the room
  • Food and beverage at the Golf Course and the Club House, before, during, and after the round
  • Transportation to Moon Palace Golf & Spa Club
  • Transportation is not included to the Riviera Cancun Golf & Resorts
  • Cart Fee is NOT included
     
Terms and Conditions:
  • The Cart Fee is a mandatory charge of $90 USD per person, per round of golf.
  • Promotion applicable to both Hotel & Package Bookings. Applicable to new reservations only. 
  • No minimum stay required to apply package. Minimum of nights apply for Easter and Week 52.
  • Golf balls, rental clubs, and shoe rentals are not included.
  • Replay and Junior fee at the existing public rate at the time of booking. 
  • Tee times can be reserved in advance via email to: teetimes@thepalacecompany.com, or once onsite at the Palace Vacation Planner Desk. 
  • Not redeemable for cash if rounds of golf are not unused. 
  • This promotion is not transferable to guests in other rooms. We reserve the right to discontinue this promotion at any time.
  • Not applicable to travel agent rate, tour operator rate, employee rate, FAM trips, site inspections, Complimentary, Compensatory stays, or any other rate reduced promotions in the market. 
  • Information subject to change, and additional terms and conditions apply.
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