Iberostar Waves Tucan
Location
- 60 km from Cancún airport
- Located directly on the beach
- Playa del Carmen
- 105 km from the new Tulum International Airport
- 10.4 km from Xcaret Park
- 4.3 km from Playa del Carmen
- 1.2 km from Hard Rock Golf Course
Address
Hotel description
This all-inclusive, beachfront resort is surrounded by a natural ecosystem with abundant vegetation and diverse animal life. The Iberostar Waves Tucán is perfect for family vacations where visitors can relax in harmony with nature as well as enjoy a variety of activities and dining services.
Meal and beverage plans
All-Inclusive Plan
- Breakfast, lunch and dinner daily
- Unlimited domestic and select international alcoholic and non-alcoholic drinks
- Minibar restocked daily
- 3 à la carte dinner reservations are included for 7-night stays, and 6 à la carte reservations are included for 14-night stay
Additional inclusions
- Star Camp Kid's Program: Kangaroo (ages 0-3) Monkey (ages 4–6) Dolphin (ages 7–12) Eagles (ages 13–15)
- Dance lessons
- Select non‑motorized water sports
- Nightly entertainment
- WiFi throughout the property
- Use of beach and pool chairs and towels
- Stay at one, Play at More!
Best For...
Exclusive perks
Family
Wedding & honeymoons
Perks for groups
2SLGBTQIA+ Resorts
Important Notes
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Staying at Iberostar beachfront resorts can be even more comfortable and fun for babies. This hotel provides items for daily use that will make traveling with the little ones easier, leaving space in the suitcase for memories and unforgettable moments!
Baby items include:
- Microwave oven
- Baby bath tubs
- Baby bottle sterilizer
- Changing mats - mats with terry cloth
- Bottle washing set
- Highchairs
*Baby items are always subject to availability and are requested at the time of booking or directly at the hotels with the Public Relations or Reception teams, at no additional cost. Availability varies according to destinations and hotels. Not available at Grands.
Please be advised that smoking is not permitted in the guest rooms and balconies. There are designated outdoor smoking areas.
Guests now have the option to use the advance online check-tool on webcheckin.iberostar.com and follow 2 easy steps anytime time before arrival.
Guests staying at the Iberostar Waves Tucan resort have access to services and facilities at Iberostar Quetzal
Please note that the Dolphin group can be split into Dolphin Jr. (7-9 years old) and Dolphin (10-12 years old), depending on the number of children.
Please be advised that Iberostar Waves Tucán and Iberostar Waves Quetzal will undergo a comprehensive renovation to elevate service standards and facilities.
As part of this process, both hotels will be temporarily closed from May 15th to November 30th, 2026.
Premium Room
Premium Near Pool
Junior Suite
Junior Suite Ocean Front
Junior Suite Ocean Front Beach Access
Two Bedroom Family
Premium Tropical View
Premium Near Beach
Restaurants & Bars
Restaurants
- Cozumel - Buffet - International
- Tulum - Buffet - International
- La Hacienda Smoke House - À la carte - Texan-style Steakhouse - Reservation required
- Bonsai - À la carte - Japanese - Reservation required
- Mare Nostrum - À la carte - Mediterranean - Reservation required
- Uxmal - À la carte - Mexican - Reservation required
- La Góndola - À la carte - Italian - Reservation required
- Uxmal Beach Grill - Snack bar - Grill
- Ice Cream Parlor - Ice cream station - Ice cream
Bars
- Lobby Bar
- Pool Bar
- Beach Bar
- Sport Bar
- Theater Bar
Activities
Pools
- Outdoor pool
- Outdoor kid pool
Motorized and non-motorized water sports
- Kayak
- Catamaran
- Windsurfing
- Snorkeling
- Introductory scuba demonstration in the pool
Land activities
- Tennis
- Playground
- Beach volleyball
- Dance lessons
Entertainment
- Theater
- Live music
- Live shows
- Kid's Club
Golf
Health and Relaxation
- Fitness centre
- Spa ($)
- Yoga
Other facilities & services
- Babysitting service
- Beauty salon
- Dive centre
- Meeting facilities
- Medical services
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Baby Items
Staying at Iberostar beachfront resorts can be even more comfortable and fun for babies. This hotel provides items for daily use that will make traveling with the little ones easier, leaving space in the suitcase for memories and unforgettable moments!
Baby items include:
- Microwave oven
- Baby bath tubs
- Baby bottle sterilizer
- Changing mats - mats with terry cloth
- Bottle washing set
- Highchairs
*Baby items are always subject to availability and are requested at the time of booking or directly at the hotels with the Public Relations or Reception teams, at no additional cost. Availability varies according to destinations and hotels. Not available at Grands.
Smoking Policy
Please be advised that smoking is not permitted in the guest rooms and balconies. There are designated outdoor smoking areas.
Advance Check-in
Guests now have the option to use the advance online check-tool on webcheckin.iberostar.com and follow 2 easy steps anytime time before arrival.
Stay at one, Play at More!
Guests staying at the Iberostar Waves Tucan resort have access to services and facilities at Iberostar Quetzal
Dolphin Star Camp
Please note that the Dolphin group can be split into Dolphin Jr. (7-9 years old) and Dolphin (10-12 years old), depending on the number of children.
Please be advised that Iberostar Waves Tucán and Iberostar Waves Quetzal will undergo a comprehensive renovation to elevate service standards and facilities.
As part of this process, both hotels will be temporarily closed from May 15th to November 30th, 2026.
Exclusive perks
This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.
This resort includes the following perks:
- Late check-out (subject to availability)
- Bottle of sparkling wine
- 20% discount on spa services
Valid for travel November 1, 2024 completed by October 31, 2025. The spa discount cannot be combined with any other promotions.
Family
Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Perks for groups
Book a group package of a certain size and some guests pay only the taxes*. *Discount is not available if booking hotel only. Discount is applicable on the base fare and does not apply to surcharges, charges and taxes. Subject to availability at time of booking. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. Restrictions can include but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, and availability. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Contact our groups department for details.
2SLGBTQIA+ Resorts
All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.