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Air Canada Vacations

The Sens Tulum Riviera

 
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Location

  • 96 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Akumal
  • 65 km from the new Tulum International Airport
  • 35 km from Sian Ka'an Biosphere Reserve
  • 23 km from Tulum Mayan Ruins

Address

Puerto Juarez, Carretera Fed Chetumal km 251 77776 Q.R., Mexico

Hotel description

The Sens Tulum Riviera is an all-inclusive resort in Akumal, just 20 minutes from the Tulum archeological site. This resort is a haven for those seeking a deep connection with nature, offering not only pristine beaches but also close proximity to Riviera Maya's hidden gems, including magnificent cenotes, renowned parks like Xcaret, Xel-Há, Xplor, and Xenses, a PGA golf course, and much more!

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch, and dinner daily (select premium food items including lobster available for additional cost)
  • All alcoholic and non-alcoholic beverages (select premium brands available for an additional cost) 
  • Late night snacks: 11:00pm - 5:00am

Additional inclusions

  • Daily activities program
  • House shows and entertainment
  • WiFi
  • Exchange privileges - Luxury Runaway Program (see important notes for details)

Upgrade your stay

The Sian Ka’an Experience

Guests booking an upgraded Sian Ka'an room category will enjoy the following amenities and services (subject to change):

  • Private check-in and check-out 
  • Early check-in/late check-out (subject to availability)
  • Room with Jacuzzi or plunge pool
  • Bathrobes and slippers in room
  • Free room service
  • Turndown service
  • Premium WiFi
  • Espresso coffee machine
  • and more!
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 135
Number of restaurants: 6
Number of bars: 10

Best For...

Family

Wedding & honeymoons

Spa

2SLGBTQIA+ Resorts

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

A Resort Fee of $101 MXN* (approximately $6 USD) per room per night will be collected by the hotel at time of check-in.  This fee is in addition to the Environmental Sanitation Fee that is collected by all hotels in Cancun & Riviera Maya.

*Resort fee is subjected to change without notice

Luxury Runaway Program

Enjoy two vacations in one with complimentary exchange privileges! Divide your booked nights between The Sens Tulum Riviera and The Pyramid Cancun at no extra cost, opening the door to an expanded realm of unique experiences.

  • Accommodations in the same category booked
  • Award-winning specialty restaurants
  • Bars with premium beverages
  • Unlimited entertainment, theme parties, and activities

Valid for travel through December 23, 2025

Terms & Conditions

This program allows accommodation in an equivalent room category with the same occupancy limits as that of the original reservation. Guests must schedule their visit through the Oasis Plus concierge desk at least one day in advance. Transportation is not included but can be arranged. Program is not available February 21 through March 31. Additional blackout dates and certain restrictions may apply. Fees may apply for select entertainment events. Program is subject to availability and to change without notice.

Student/Youth Travelers are defined as any person ages 17 to 25 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties during Spring Break season (February to April). Any guest meeting this definition is required to pay a $30.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.

The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present.

Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian. 
This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler’s actions. 
For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit. 

Student/Youth groups are not accepted at this resort.

The hotel will close for renovations from May 5, 2025 - November 30, 2025.

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Sens Standard

Meal plan: All Inclusive Plan
Room view: Garden view or pool view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 2 children
Room service: Room service available ($)
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only.
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Sens Ocean Front

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 2 children
Room service: Room service available ($)
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only.
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Sian Ka'an Junior Suite

This room includes extra perks as part of this hotel’s The Sian Ka’an Experience program.

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 2
Occupancy detail:  1-2 adults
Room service: Room service available
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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Sian Ka'an Master Suite

This room includes extra perks as part of this hotel’s The Sian Ka’an Experience program.

Meal plan: All Inclusive Plan
Room view: Ocean view or garden view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: Room service available
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony or terrace, Air conditioning, TV, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

6 dining options
  • Arrecifes Food Hall - Buffet, a la carte and cafe - International, Japanese & Mexican Fusion and Snack bar
  • Miramar - Buffet & a la carte - Mediterranean
  • La Placita - À la carte - Tacos and pizza
  • Dos Lunas - À la carte - Italian
  • Sarape - À la carte - Mexican
  • Careyes - À la carte - Mexican & French gourmet fusion - *Adults only
  • Le Petit Chef - Dinner show or dinner theatre - Creative cuisine - An immersive gastronomic experience ($)

Bars

10 bars
  • Lobby Bar
  • Restaurant bar
  • Pool Bar
  • Coffee bar
  • Beach Bar
  • Sport Bar
  • Rooftop Bar
  • Swim-up Bar

Activities

Pools

7 pools
  • Infinity pool
  • Outdoor pool
  • Outdoor adult pool
  • Outdoor kid pool

Motorized and non-motorized water sports

  • Scuba diving ($)
  • Kayak
  • Fishing ($)
  • Motorized water sports ($)
  • Paddle board
  • Snorkeling

Land activities

  • Daily activities program

Entertainment

  • Live music
  • Live shows

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Spa treatments ($)

Other facilities & services

  • Wedding packages and services ($)
  • Babysitting service
  • Event packages and services ($)
  • Boutique
  • Concierge service
  • Car rental service
  • Laundry service
  • Tour desk
  • Currency exchange service
  • On-site ATM
  • Medical services
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Back to top

Resort Fee

A Resort Fee of $101 MXN* (approximately $6 USD) per room per night will be collected by the hotel at time of check-in.  This fee is in addition to the Environmental Sanitation Fee that is collected by all hotels in Cancun & Riviera Maya.

*Resort fee is subjected to change without notice

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Exchange Privileges

Luxury Runaway Program

Enjoy two vacations in one with complimentary exchange privileges! Divide your booked nights between The Sens Tulum Riviera and The Pyramid Cancun at no extra cost, opening the door to an expanded realm of unique experiences.

  • Accommodations in the same category booked
  • Award-winning specialty restaurants
  • Bars with premium beverages
  • Unlimited entertainment, theme parties, and activities

Valid for travel through December 23, 2025

Terms & Conditions

This program allows accommodation in an equivalent room category with the same occupancy limits as that of the original reservation. Guests must schedule their visit through the Oasis Plus concierge desk at least one day in advance. Transportation is not included but can be arranged. Program is not available February 21 through March 31. Additional blackout dates and certain restrictions may apply. Fees may apply for select entertainment events. Program is subject to availability and to change without notice.

Back to top

Sudent/Youth Policy

Student/Youth Travelers are defined as any person ages 17 to 25 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties during Spring Break season (February to April). Any guest meeting this definition is required to pay a $30.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.

The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present.

Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian. 
This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler’s actions. 
For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit. 

Student/Youth groups are not accepted at this resort.

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Renovations

The hotel will close for renovations from May 5, 2025 - November 30, 2025.

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

Complimentary Honeymoon & Anniversary Amenities:

Guests celebrating their honeymoon or wedding anniversary receive the following:

  • Priority check-in with concierge
  • Tropical welcome cocktails
  • Upgrade to best available accommodations within reserved category at time of check-in
  • Bottle of domestic sparkling wine and fruit plate in room upon arrival
  • Special reservations for a romantic dinner with bottle of house wine Valid for travel through December 23, 2025

Terms & Conditions:

Available with a minimum five-night stay. Advance notification to the hotel is required and should be done at time of booking. Without previous notification, the hotel will not be able to deliver referenced inclusions. Marriage certificate must be presented at check-in. Honeymoon must be within six months of marriage. Wedding anniversary must be within five days of stay. All information is subject to change without notice.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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2SLGBTQIA+ Resorts

All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.

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