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Air Canada Vacations

Cozumel Palace

 
4.5 stars

Location

  • 4.3 km from Cozumel Intl. Airport (CZM)
  • San Miguel de Cozumel
  • 1.7 km from Museo de la Isla de Cozumel
  • 4.7 km from Stingray Beach
  • 18.9 km from Punta Morena

Address

Sur Avenida Rafael E. Melgar Km 1.5.55 Zona Hotelera, Centro, 77600 San Miguel de Cozumel, Q.R.

Hotel description

Set on a stunning waterfront just outside the charming town of San Miguel, this resort is a favorite for both divers and leisure travelers. Perched along a dramatic rocky coastline and surrounded by the world’s second-largest coral reef, it offers unforgettable opportunities to explore vibrant marine life through snorkeling or diving.

The hotel blends spacious colonial architecture with elegant touches of contemporary Mexican décor, creating a warm and inviting atmosphere. An on-site dive shop makes it easy to gear up and head out on guided snorkeling and diving adventures.

Whether you’re seeking relaxation or adventure, everything you need is right here. Enjoy a fully equipped fitness center, two outdoor pools—including a breathtaking infinity pool—a lively swim-up bar, and a variety of dining options serving international, Mexican, and Asian cuisine. It’s the perfect setting for a seamless, stress-free getaway.

 

Meal and beverage plans

All-Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily
  • Domestic and international alcoholic and non-alcoholic beverages
  • Unlimited a la carte dining
  • Daily-refreshed minibar and in-room liquor dispensers

Additional inclusions

  • Daily activites
  • Evening entertainment
  • Select non-motorized water sports
  • Kid's Club for ages 4-12 years
  • WiFi throughout the property
  • Use of beach and pool chairs and towels

Upgrade your stay

Superior Honeymoon Suite Amenities and Services

Guests booking a Superior Honeymoon Suite will enjoy the following amenities and services:

  • Selection of one additional premium liquor bottle per stay subject to availability
  • Private check-in and Out/ Late check-out and early check-in subject to availability
  • In-room snacks including chips and peanuts subject to availability 
  • Nightly petit fours
  • One restaurant reservation per stay subject to availability
  • Aromatherapy menu and pillow menu
  • Exclusive concierge phone service
  • Exclusive beach bag (one per room/per stay)

All amenities and services are subject to change

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 168
Number of restaurants: 4
Number of bars: 2

Best For...

Family

Wedding & honeymoons

Spa

Perks for groups

More

Promotions

Kids & Teens Stay Free

More

Important Notes

Guests staying at the Cozumel Palace will have access to the hotel’s dock when purchasing any excursions or activities directly through the hotel.

For all third party excursions and or activities purchased, these companies will have access in using the dock at the Cozumel Palace at no additional fee.

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:

Casual: Bare feet, swimsuits, and wet clothes are not allowed. Gentlemen must wear shirts.
 

Smart casual: Please wear long pants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed.
No swimsuits or sleeveless shirts are allowed.

More
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Superior Ocean View Suite

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Sitting area.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker, Welcome bottle of wine and liquor dispenser with premium brands of liquor, Double whirlpool tub in the room.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Superior Oceanfront Suite

Meal plan: All-Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker, Red wine upon arrival and liquor dispenser with premium brands of liquor, Double whirlpool tub in the room.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Superior Loft Suite

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 double beds
Other areas: Living area.
Maximum occupancy: 6
Occupancy detail: 1-6 adults, 5 adults and 1 child, 4 adults and 2 children, 3 adults and 3 children, 2 adults and 4 children
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker, Red wine upon arrival and a liquor dispenser with premium brands of liquor, One double whirlpool tub in the room, Lower level consisting of a king-size bed and the upper loft with the 2 double beds.
Bathroom amenities:
2 private bathrooms with shower only, Hairdryer, Bathrobe available for your use.
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Superior Honeymoon Suite

This room includes extra perks as part of this hotel’s Superior Honeymoon Suite Amenities and Services program.

Meal plan: All-Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Sitting area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service with nightly turn-down
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker, Welcome bottle of wine and liquor dispenser with premium brands of liquor, Double whirlpool tub in the room.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

6 dining options
  • Turquesa - Buffet - International - Casual dress code
  • Gondola - À la carte - Italian - Smart casual dress code
  • Bugambilias - À la carte - Mexican - Casual dress code
  • Momo - À la carte - Asian - Smart casual dress code
  • Flamingos - À la carte - Oceanside grill - Casual dress code
  • Sweet & Coffee - Snack bar - Cafe - Casual dress code

Bars

2 bars
  • Lobby Bar
  • Swim-up Bar

Activities

Pools

2 pools
  • Infinity pool
  • Outdoor pool

Motorized and non-motorized water sports

  • Scuba diving ($)
  • Kayak
  • Paddle board
  • Snorkeling
  • Water polo
  • Immersion dive pool
  • Scuba diving demonstration

Land activities

  • Basketball
  • Table tennis
  • Bingo
  • Volleyball

Entertainment

  • Karaoke
  • Live music
  • Kid's Club
  • The Playroom

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Spa treatments ($)

Other facilities & services ($)

  • Wedding packages and services
  • Dry cleaning
  • Gift shop
  • Beauty salon
  • Dive centre
  • Car rental service
  • Laundry service
  • Tour desk
  • Elevator
  • Currency exchange service
  • On-site ATM
  • Medical services
  • Taxi services
  • Wheelchair services on request
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Use of Hotel's Dock

Guests staying at the Cozumel Palace will have access to the hotel’s dock when purchasing any excursions or activities directly through the hotel.

For all third party excursions and or activities purchased, these companies will have access in using the dock at the Cozumel Palace at no additional fee.

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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Dress code for the à la carte restaurants

Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:

Casual: Bare feet, swimsuits, and wet clothes are not allowed. Gentlemen must wear shirts.
 

Smart casual: Please wear long pants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed.
No swimsuits or sleeveless shirts are allowed.

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Perks for groups

Book a group package of a certain size and some guests pay only the taxes*. *Discount is not available if booking hotel only. Discount is applicable on the base fare and does not apply to surcharges, charges and taxes. Subject to availability at time of booking. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. Restrictions can include but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, and availability. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Contact our groups department for details.

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Kids & Teens Stay Free

For a limited time, Kids and Teens Stay and Eat for FREE!

Booking Window: March 11, 2026 - October 31, 2026
Travel Window: March 11, 2026 - October 31, 2026

 

Terms and Conditions:
  • Promotion applicable to both Hotel & Package Bookings
  • Applicable to kids and teens aged 0-17 years old
  • One paying adult must be in the same room to receive Kids & Teens Free promo
  • Applicable to new reservations only. Cancellations and re-bookings will be denied
  • Promotion is subject to change or may be discontinued without prior notice
  • Not applicable to travel agent rate, tour operator employee rate, FAM trips, site inspections, Complimentary, Compensatory stays or any other rate-reduced promotions in the market
  • Not redeemable for cash
  • Offer is based on room category booked. Number of Free Kids will depend on the category booked
  • This promotion is not transferable to guests in other rooms
  • Proof of age will be required upon check-in
  • Not applicable to fix & premier members
  • Other terms and conditions may apply
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