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The Sens Cancun

 
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Location

  • Beachfront in Cancun's hotel zone, on Isla Mujeres Bay 
  • 23 km from the Cancun International Airport
  • 4.5 km from downtown Cancun
  • Close to shopping centers, nightclubs and dining

Address

Boulevard Kukulcan Km 4.5, Zona Hotelera 77500 Cancún, Q.R., Mexico

Hotel description

Experience a fantastic all-inclusive stay with a wide variety of entertainment, specialty restaurants, bars, and spa treatments at The Sens Cancun. This resort offers the best family vacation, or the most relaxing retreat with a world of adults-only benefits, such as rooms and suites, haute cuisine restaurants, numerous bars, amazing shows, exclusive zones and beach clubs. 

Meal & beverage plans

All-Inclusive Plan:

  • All meals: breakfast, lunch, dinner, snacks (select premium food items including lobster available for an additional cost)
  • All alcoholic and non-alcoholic beverages (select premium brands available for an additional cost)

Additional Inclusions

  • Concierge service
  • House shows and entertainment
  • Daily activities program
  • Supervised kids club for ages 3-12 years old
  • WiFi

Upgrade to a Sens Suite and Enjoy!

Guests reserving the adults only Sens Junior Suite or the Sens Master Suite receive the following amenities & services:

  • Private check-in and check-out in the Sian Ka'an VIP Lounge
  • Early check-in and late check-out (subject to availability)
  • Premium WiFi
  • Complimentary 24-hour room service
  • Complimentary Temazcal experience
  • Special discounts: Le Petit Chef, Romantic Dinner, lobster, spa services and more
  • Access to adults-only Sian Ka’an Beach Club and Café Del Mar Beach Club
  • Turndown service
  • Pillow menu (upon request)
  • Exclusive exchange privileges at The Pyramid Cancun

Conditions apply.

 

 

For Your Information

STUDENT / YOUTH POLICY (APPLICABLE YEAR-ROUND)

  • Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year-round basis.
  • Minimum age requirement for check-in at Grand Oasis Sens is 21 years of age.


STUDENT / YOUTH RESORT FEE POLICY:

  • Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $33.00 USD (Cash Only).  Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge.
  • Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
  • Please note the legal drinking age in Mexico is 18.

NOTE:  Student / Youth Groups are not accepted at any Oasis resort with the exception of Oasis Cancun Lite. Each individual resort reserves the right to deny check-in

Check-in: 15:00
Check-out: 12:00
Number of Rooms: 374
Number Of Floors: 9
Number Of Restaurants: 12
Number Of Bars: 12
Number Of Outdoor Pools: 5

Best For...

Family

Play

Weddings & Honeymoons

Spa

LGBTQ Resorts

More

Promotions

Oasis Runaway Program

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

 

Resort Fee: A new Resort Fee of $5 USD per room per night has been introduced by the hotel and is effective starting June 9, 2023.  This resort fee (in addition to the Environmental Sanitation Fee), will be collected by the hotel at time of check-in.

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Sens Standard Limited View

Bed size(s): 1 king-size bed or 2 double beds 
Rooms:  Run of the house view, Full bathroom
Air conditioning: Yes
Internet: WiFi

Room facilities:
Flat screen TV, In-room safe, Mini-bar (water, soft drinks and beer, snacks), Coffee maker, Bathrobes & slippers, Hairdryer, Bath amenities and towels, 24-hour room service (delivery fee $), Iron & ironing board, Express check-out, Early check-in and late check-out (subject to availability)

Occupancy: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 2 children (maximum occupancy of 4)

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Sens Superior

Bed size(s): 1 king-size bed or 2 double beds
Rooms: Ocean or lagoon view, Full bathroom
Air conditioning: Yes
Internet:  WiFi 

Room facilities:
Flat screen TV, In-room safe, Mini-bar (water, soft drinks and beer, snacks), Coffee maker, Bathrobes & slippers, Hairdryer, Bath amenities, 24-hour room service (delivery fee $), Iron & ironing board, Express check-out, Early check-in and late check-out (subject to availability)

Occupancy: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 2 children (maximum occupancy of 4)

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Sens Junior Suite

Featuring exclusive amenties and services.

Bed size(s): 1 King-size bed
Room(s): Located on adults-only floor, Jacuzzi or plunge pool inside or on terrace, Ocean or lagoon view, Full bathroom
Air conditioning: Yes
Internet: WiFi

Room facilities: Flat screen TV with Chromecast, In-room safe, Mini-bar (water, soft drinks, beer, snacks), Bath amenities, Hair dryer, Iron & ironing board, Espresso coffee machine, Bathrobes & slippers

Occupancy: 1-2 adults (maximum occupancy of 2)

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Sens Master Suite

Featuring exclusive amenties and services.

Bed size(s): 1 king-size bed
Room(s): Located on the adults-only floor, Jacuzzi or plunge pool inside or on terrace, Ocean view, Full bathroom
Air conditioning: Yes
Internet: WiFi

Room facilities: Flat screen TV with Chromecast, In-room safe, Mini-bar (water, soft drinks, beer, snacks), Bath amenities, Hair dryer, Iron/board, Espresso coffee machine, Bathrobes & slippers

Occupancy: 1-2 adults (maximum occupancy of 2)

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Food & drink

12 Restaurants including:

Sian Ka’an adults-only Haute Cuisine Restaurants:

  • Careyes: Gourmet Mexican-French fusion
  • The White Box: Mediterranean Gastrobar
  • Sakura: Peruvian-Japanese fusion
  • Sensoria: Gourmet Gastrobar

Other Restaurants:

  • Market Place Food Hall: Bites: Gourmet American Food & Le Buffet - International buffet
  • Café Del Mar: Grill & Seafood
  • Maki Taco: Japanese & Mexican fusion
  • Alma: Mexican gourmet
  • Las Palmas Food Hall: Dos Lunas: Italian cuisine, Akeru: Sushi, El Buffet: International buffet
  • La Hacienda Food Hall: El Buffet: International buffet, Los Agaves: Traditional Mexican, Sweet Palm: Children’s buffet
  • Cocoa: Grill & Seafood 
  • Isla Mujeres: Sushi by the pool and beach

Restaurant hours available in the Oasis Hotels & Resorts App.

12 Bars:

Adults-Only Bars

  • Glass Bar: Domestic and imported cockails and liquors
  • Sensoria Pool & Lounge Bar
  • La Cantina

Other Bars

  • Café Del Mar
  • Sens Pool Wet Bar - swim-up bar
  • Grand Oasis Pool Wet Bar - swim-up bar
  • Coffee & Me by The Sens Cancun
  • Coffee & Me by Grand Oasis Palm
  • Lobby Sports Bar
  • Isla Mujeres Beach Bar
  • Cocoa Bar
  • Los Agaves Bar

Bar shcedules subject to change without prior notice

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Activities

5 pools:

  • Sens Pool
  • Grand Oasis Palm Pool
  • Pirata’s Bay Beach & Pool Park - Splash Zone pool area with slides and water trampoline, Wading pool
  • Yucatan Jurassic River - Winding pool in a pre-historic dinosaur theme
  • Sensoria Pool & Lounge (adults only)

Non-motorized watersports:

  • Kayaks
  • Pirata's Bay Beach & Pool Park:  Splash zone pool area with slides and water trampoline, wading pool, zip-line, camping zone, open-air movie theatre and games aboard a docked pirate ship
  • Aqua-aerobics

Land Sports:

  • Beach soccer
  • Dance lessons
  • Board games
  • Daily activities program

Entertainment:

  • Family Fun Zone - Splash zone pool area, zip-line, camping zone, open-air movie theatre, games aboard a docked pirate ship
  • The Arcade: Interactive video games such as racing, sports and dancing
  • Baby Blue Crab Kids Club: Fully supervised fun for kids ages 3-12.  
  • Kinky on Board - Night ocean cruise party with pirate-themed show and drinks aboard a Spanish galleon (Adults-only. Operates on select days only. Reservations required)
  • Pirate Ship Family Tour:  Captain Hook ocean cruise for the entire family (90 minutes 4 tours per week, reservations required (made at the resort & subject to availability)
  • Live bands and musicians
  • Live shows

Beach Clubs

  • Sian Ka'an Beach Club (adults only)
    • Bali beds, wraps & snacks, domestic open bar, premium beverages, personalized attention (included for guests staying in Sens Junior Suite and Sens Master Suite.  Additional cost for other guests)
  • Café Del Mar Beach Club
    • Bali beds, domestic open bar, restaurant, premium beverages, personalized attention.  (included for guests staying in Sens Junior Suite and Sens Master Suite.  Additional cost for other guests)
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Health & Relaxation

  • Gym
  • Yoga
  • Pilates
  • Zumba
  • Sensoria Chill Out & Spa ($)
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Other Services ($)

  • Sensoria Spa
  • Car rental
  • Currency exchange
  • On call doctor
  • Laundry & dry cleaning
  • ATM
  • Gift shop
  • Sundries shop
  • Wedding packages
  • Meeting halls and business centre
  • Babysitting services
  • Tours and excursions
  • Sian Ka'an Beach Club and Cafe del Mar Beach Club (Included for guests staying in Sens suites.  Additional cost for guests  in other room categories)
  • Le Petit Chef immersive gastronomic experience 
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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available.

Please note that any discounts will be reflected in your final price at checkout.

 

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Play

This resort is part of the Play program, which offers the following family-friendly perks:

  • Kids Eat, Play, and Stay FREE1
  • Pre-boarding for families
  • Dedicated pool areas or sections for kids2
  • Supervised kids' clubs and more

Terms and Conditions:

Play program: Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. Conditions may apply and vary by resort. Based on maximum hotel room occupancy. 2Only available at all-inclusive resorts in Mexico, the Caribbean and Central America.

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Weddings & Honeymoons

This resort offers discounted wedding and/or honeymoon packages and the services of a wedding coordinator. To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

 Complimentary Honeymoon/Anniversary Program

All guests celebrating their honeymoon or wedding anniversary receive the following complimentary amenities:

  • Priority check-in with concierge
  • Tropical welcome cocktails
  • Upgrade to best available accommodation within reserved category at time of check-in
  • Bottle of domestic sparkling wine and fruit plate in room upon arrival
  • Special reservations for a romantic dinner with bottle of house wine

Available with a minimum five-night stay. Marriage certificate must be presented at check-in. Honeymoon must be within six months of marriage. Wedding anniversary must be within five days of stay. Advance notification to the hotel is required and should be done at time of booking. Without previous notification, the hotel will not be able to deliver referenced inclusions. Valid for travel through 12/23/2024.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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LGBTQ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

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Oasis Runaway Program

This program will allow guests staying at The Sens Cancun to experience the remarkable beauty of the Grand Oasis Tulum, its sense of calm and tranquility, magnificent beach, and a diverse collection of restaurants, bars, Spa, schedule activities and so much more.

Guests may enjoy complimentary exchange privileges with Grand Oasis Tulum during the day on an all-inclusive basis, with access to all resort restaurants, bars, and facilities within the same category level as booked at the originating hotel. 

The exchange privilege is valid for travel from July 5 – October 31, 2023. 

Guests must visit the resort's Oasis Plus concierge desk to make arrangements one day before visiting Grand Oasis Tulum. 

Transportation is not included but can be arranged. Program subject to change without prior notice.

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Toronto, Ontario, Canada (YYZ)
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12 Oct
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