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The Sens Cancun

 
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Location

  • Beachfront in Cancun's hotel zone, on Isla Mujeres Bay with calm and shallow water
  • 23 km from the Cancun International Airport
  • 4.5 km from downtown Cancun
  • Close to shopping centers, nightclubs and dining

Address

Boulevard Kukulcan Km 4.5, Zona Hotelera 77500 Cancún, Q.R., Mexico

Hotel Description

Experience a fantastic all-inclusive stay with a wide variety of entertainment, specialty restaurants, bars, and spa treatments at The Sens Cancun. This resort offers the best family vacation, or the most relaxing retreat with a world of adults-only benefits, such as rooms and suites, haute cuisine restaurants, numerous bars, amazing shows, exclusive zones and beach clubs. When you stay in the Sian Ka’an room category, you’ll also be able to enjoy the facilities, restaurants, bars, and entertainment in The Pyramid Cancun, featuring benefits of the highest level.

Meal & beverage plans

All-Inclusive Plan:

  • All meals: breakfast, lunch, dinner, snacks
  • All alcoholic and non-alcoholic beverages (select premium brands available with surcharge)
  • 24 hour room service ($), (free for Sian Ka'an guests)
  • Unlimited buffet and a la carte dinners (reservations required at select restaurants and subject to availability)

Additional Inclusions

  • Concierge service
  • Supervised kids club for ages 3-12 years old
  • Parking
  • WiFi

The Sian Ka'an at Sens

The Sens Cancun offers The Sian Ka’an categories, which provides access to a world of adults-only benefits, such as rooms and suites, haute cuisine restaurants, numerous bars, amazing shows, exclusive zones and beach clubs, in addition to all services available at The Sens Cancun.  Below are some of the services and amenities exclusively for Sian Ka'an guests: (subject to change)

  • Exclusive reception: VIP Lounge Area
  • Suites equipped with Jacuzzi and rooms on adults-only floors, with spectacular views and special attention
  • Restaurants: Sakura, Careyes, The White Box, and Glass Gastrobar
  • Bars: Gass Bar Night Club, Sensoria Champagne Bar, Sian Ka’an Beach Club Bar, and Havana Cigar Corner
  • Sensoria Pool & Lounge: relaxation area with pools, Jacuzzis, Bali beds, and food & beverages service
  • Sian Ka’an Beach Club with Bali beds and food & beverages service
  • Sian Ka’an Luxury Runaway free of charge at The Pyramid Cancun (transportation not included)

For Your Information

STUDENT / YOUTH POLICY (APPLICABLE YEAR-ROUND)

  • Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year-round basis.
  • Minimum age requirement for check-in at Grand Oasis Sens is 21 years of age.


STUDENT / YOUTH RESORT FEE POLICY:

  • Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $33.00 USD (Cash Only).  Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge.
  • Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
  • Please note the legal drinking age in Mexico is 18.

NOTE:  Student / Youth Groups are not accepted at any Oasis resort with the exception of Oasis Cancun Lite. Each individual resort reserves the right to deny check-in

Oasis Exchange Privileges

Oasis Exchange Privileges: Guests staying in the adults-only Sian Ka’an room categories enjoy complimentary access to The Pyramid Cancun during the day on an all-inclusive basis. Unique experiences at each resort give guests an extraordinary variety of choices for dining, recreation, and entertainment. Guests are required to visit the Oasis Plus concierge desk to make arrangements one day prior to visiting The Pyramid Cancun. Transportation is not included but can be arranged.  Program is not available from February 11 through March 31. Additional blackout dates and certain restrictions may apply. Fees may apply for some live entertainment.  Program subject to change without prior notice.

Check-in: 15:00
Check-out: 12:00
Number of Rooms: 374
Number Of Floors: 9
Number Of Restaurants: 12
Number Of Bars: 12
Number Of Outdoor Pools: 2

Best For...

Weddings & Honeymoons

Family

Play

Kids Stay & Eat Free

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

 

The gym at The Sens Cancun and Grand Oasis Palm is currently closed for renovations until mid-April. The new gym will feature remodeled facilities and new equipment. Renovations take place from 8am to 7pm.  The gym is located in an area away from guest rooms and main hotel buildings, so the work is not a disruption to guests.

In the meantime, there are still plenty of outdoor sports and activities for guests to enjoy such as: Kayaking / Dance lessons / Yoga / Pilates / Zumba / Aquarobics / Beach Soccer, etc... 

Should guests wish to use the gym facility at sister resort, Grand Oasis Cancun, they may do so, however, transportation is not included.

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Sens Standard Limited View

Bed size(s): 1 king bed or 2 double beds 
Rooms:  Run of the house view, Full bathroom
Air conditioning: Yes
Internet: WiFi

Room facilities:
Flat screen TV, In-room safe, Mini-bar (with water, soft drinks and beer, snacks), Coffee maker, Robes and slippers, Hairdryer, Bath amenities and towels, 24-hour room service (delivery fee $), Iron and ironing board, Express check-out, Early check-in and late check-out (subject to availability)

Occupancy: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 2 children (maximum occupancy of 4)

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Sens Superior

Bed size(s): 1 King-size bed or 2 double beds
Rooms: Ocean or lagoon view, Full bathroom
Air conditioning: Yes
Internet:  WiFi 

Room facilities:
Flat screen TV, In-room safe, Mini-bar (with water, soft drinks and beer, snacks), Coffee maker, Robes and slippers, Hairdryer, Bath amenities and towels, 24-hour room service (delivery fee $), Iron and ironing board, Express check-out, Early check-in and late check-out (subject to availability)

Occupancy: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 2 children (maximum occupancy of 4)

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Sian Ka'an Standard

Bed size(s): 1 King-size bed
Room(s):  Ocean or lagoon view, Full bathroom
Air conditioning: Yes
Internet: WiFi

Room facilities:
Flat screen TV with Chromecast, In-room safe, Mini-bar (with water, soft drinks and beer, snacks), Espresso coffee machine, Robes and slippers, Hairdryer, Bath amenities and towels, 24-hour room service, Iron and ironing board, 24-Hour room service, Pillows menu (upon request), Turn-down service

Sian Ka'an amenities and services include:
Private check-in and check, out in Sian Ka'an VIP Lounge, Early check-in and late check-out (subject to availability), Express check-out, Rooms located on the adults-only floor, Complimentary Temazcal experience, Special discounts: Le Petit Chef, Romantic Dinner, lobster, spa services and more, Tablet, Exclusive exchange privileges at The Pyramid Cancun, Included access to Sian Ka'an Beach Club and Café Del Mar Beach Club

Occupancy: 1-3 adults (maximum occupancy of 3)

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Sian Ka'an Junior Suite

Bed size(s): 1 King-size bed
Room(s): Jacuzzi or plunge pool inside or on terrace, Ocean or lagoon view, Full bathroom
Air conditioning: Yes
Internet: WiFi

Room facilities:
Flat screen TV with Chromecast, In-room safe, Mini-bar (with water, soft drinks and beer, snacks), Espresso coffee machine, Robes and slippers, Hairdryer, Bath amenities and towels, 24-hour room service, Iron and ironing board, 24-Hour room service, Pillows menu (upon request), Turn-down service

Sian Ka'an amenities and services include:
Private check-in and check, out in Sian Ka'an VIP Lounge, Early check-in and late check-out (subject to availability), Express check-out, Rooms located on the adults-only floor, Complimentary Temazcal experience, Special discounts: Le Petit Chef, Romantic Dinner, lobster, spa services and more, Tablet, Exclusive exchange privileges at The Pyramid Cancun, Included access to Sian Ka'an Beach Club and Café Del Mar Beach Club

Occupancy: 1-2 adults (maximum occupancy of 2)

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Sian Ka'an Master Suite

Bed size(s): 1 King-size bed
Room(s): Jacuzzi or plunge pool inside or on terrace, Ocean view, Full bathroom
Air conditioning: Yes
Internet: WiFi

Room facilities:
Flat screen TV with Chromecast, In-room safe, Mini-bar (with water, soft drinks and beer, snacks), Espresso coffee machine, Robes and slippers, Hairdryer, Bath amenities and towels, 24-hour room service, Iron and ironing board, 24-Hour room service, Pillows menu (upon request), Turn-down service

Sian Ka'an amenities and services include:
Private check-in and check, out in Sian Ka'an VIP Lounge, Early check-in and late check-out (subject to availability), Express check-out, Rooms located on the adults-only floor, Complimentary Temazcal experience, Special discounts: Le Petit Chef, Romantic Dinner, lobster, spa services and more, Tablet, Exclusive exchange privileges at The Pyramid Cancun, Included access to Sian Ka'an Beach Club and Café Del Mar Beach Club

Occupancy: 1-2 adults (maximum occupancy of 2)

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Food & drink

12 Restaurants including:

Sian Ka’an adults-only Haute Cuisine Restaurants:

  • Careyes: Gourmet Mexican-French fusion
  • The White Box: Mediterranean Gastrobar
  • Sakura: Peruvian-Japanese fusion
  • Sensoria: Gourmet Gastrobar

Other Restaurants:

  • Market Place Food Hall: Bites: Gourmet American Food & Le Buffet - International buffet
  • Café Del Mar: Grill & Seafood
  • Maki Taco: Japanese & Mexican fusion
  • Alma: Mexican gourmet
  • Las Palmas Food Hall: Dos Lunas: Italian cuisine, pizza, pasta, ice cream, Akeru: Sushi, El Buffet: International buffet
  • La Hacienda Food Hall: El Buffet: International buffet, Los Agaves: Traditional Mexican, Sweet Palm: Children’s buffet
  • Cocoa: Grill & Seafood 
  • Isla Mujeres: Sushi by the pool and beach

Restaurant hours available in the Oasis Hotels & Resorts App.

12 Bars:

Adults-Only Bars

  • Glass Bar: Domestic and imported cockails and liquors
  • Sensoria Pool & Lounge Bar
  • La Cantina

Other Bars

  • Café Del Mar
  • Wet Bar - Sens Pool - Swim Up Bar
  • Wet Bar - Grand Oasis Palm Pool - Swim Up Bar
  • Coffee & Me by The Sens Cancun
  • Coffee & Me by Grand Oasi Palm
  • Lobby Sports Bar
  • Isla Mujeres Beach Bar
  • Cocoa Bar
  • Los Agaves Bar

Bar shcedules subject to change without prior notice

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Activities

Pools:

  • Sens Pool
  • Grand Oasis Palm Pool
  • Pirata’s Bay Beach & Pool Park 
  • Yucatan Jurassic River - Winding pool in a pre-historic dinosaur theme
  • Kids Club pool with waterslides

Non-motorized watersports:

  • Kayaks
  • Pirata's Bay Beach & Pool Park:  Splash zone pool area with slides and water trampoline, wading pool, zip-line, camping zone, open-air movie theatre and games aboard a docked pirate ship
  • Pirate Ship Family Tour:  Captain Hook ocean cruise for the entire family (1.5 hour duration, 4 tours per week, reservations required (made at the resort & subject to availability)

Land Sports:

  • Beach soccer
  • Dance lessons
  • Board games
  • Daily activities program

Entertainment:

  • House shows and entertainment
  • The Arcade: Interactive video games such as racing, sports and dancing
  • KiddO Zone Kids Club - Fully supervised for children 3-12 years old featuring: Video games lounge, Arts and crafts, Restaurant, Movies, Daily activities schedule
  • Baby Blue Crab Kids Club: Fully supervised fun for kids ages 3-12.  Featuring video game lounge, arts & crafts, restaurant, movies, daily activities schedule
  • Kinky on Board - Night ocean cruise party with pirate-themed show and drinks aboard a Spanish galleon (Adults-only. Operates on select days only. Reservations required)
  • Sian Ka'an Beach Club (adults only) - Bali beds, wraps & snacks, domestic open bar, premium beverages, personalized attention (included for guests staying in Sian Ka'an rooms and suites. ($) Additional cost for guests in Sens categories)
  • Café Del Mar Beach Club - Bali beds, domestic open bar, restaurant, premium beverages, personalized attention.  (included for guests staying in Sian Ka'an rooms and suites. ($) Additional cost for guests in Sens categories)
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Health & Relaxation

  • Gym
  • Yoga
  • Pilates
  • Zumba
  • Aerobics
  • Sensoria Chill Out & Spa ($)
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Other Services ($)

  • Sensoria Spa
  • Car rental
  • Currency exchange
  • On call doctor
  • Laundry & dry cleaning
  • ATM
  • Gift shop
  • Sundries shop
  • Wedding packages
  • Meeting halls and business centre
  • Babysitting services
  • Tours and excursions
  • Sian Ka'an Beach Club and Cafe del Mar Beach Club (Included for guests staying in Sian Ka'an rooms and suites.  Additional cost for guests staying in Sens rooms)
  • Le Petit Chef immersive gastronomic experience 
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Weddings & Honeymoons

This resort offers discounted wedding and/or honeymoon packages and the services of a wedding coordinator. To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

 Complimentary Honeymoon and Anniversary Amenities:

All guests celebrating their honeymoon or wedding anniversary receive the following complimentary amenities during their stay:

  • Priority check-in with concierge
  • Tropical welcome cocktails
  • Upgrade to best available accommodations within reserved category at time of check-in
  • Bottle of domestic sparkling wine and fruit plate in room upon arrival
  • Special reservations for a romantic dinner with bottle of house wine

Available with a minimum five-night stay. Marriage certificate must be presented at check-in. Honeymoon must be within six months of marriage. Wedding anniversary must be within five days of stay. Advance notification to the hotel is required and should be done at time of booking. Without previous notification, the hotel will not be able to deliver referenced inclusions. Valid for travel through 12/23/2024.

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available.

Please note that any discounts will be reflected in your final price at checkout.

 

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Play

This resort is part of the Play program, which offers the following family-friendly perks:

  • Kids Eat, Play, and Stay FREE1
  • Pre-boarding for families
  • Dedicated pool areas or sections for kids2
  • Supervised kids' clubs and more

Terms and Conditions:

Play program: Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. Conditions may apply and vary by resort. Based on maximum hotel room occupancy. 2Only available at all-inclusive resorts in Mexico, the Caribbean and Central America.

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Kids Stay & Eat Free

Children 3-12 years old stay and eat free when sharing accommodations with two paying adults, utilizing existing bedding (maximum two free children):

  • 1st Child: Free
  • 2nd Child: Free
  • 3rd Child: Reduced rate

2nd and 3rd child each pay a reduced rate during the following travel periods:
December 23, 2022 - January 2, 2023; April 2-9, 2023; July 6 - August 20, 2023; December 24, 2023 - January 2, 2024; March 24-31, 2024; July 07 - August 18, 2024

Infants 0-2 years old stay and eat free year-round when sharing accommodations with two paying adults, utilizing existing bedding (maximum two free infants).

Minors 13-17 years old pay adult rates. An adult (single occupancy) traveling with one or more children: adult and first child both pay adult double occupancy per person rate before complimentary child policy applies. Valid for travel through 12/23/2024.

 

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Toronto Pearson International Airport (YYZ)
31 Mar
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07 Apr
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07 Apr
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