Haven Riviera Cancun Resort & Spa

Location

12 km from Cancun/Mayan Riviera airport
Located directly on the beach
Puerto Morelos

Address

Ctra. Federal 307, Chetumal - Pto. Juarez, Km 335, Puerto Morelos, Cancún – Q. Roo 77569 Mexico

Hotel description

Find your personal sanctuary and tranquility at this intimate adults-only all-suite beachfront resort. Surrounded by pure luxury and being pampered by attentive experienced staff will help you to explore new levels of exclusive services and personalized amenities. Enjoying the finest resort facilities, indulge in opulent accommodations, unique fusion cuisine and unparalleled spa experiences. Only at Haven Resort & Spa will you discover what a real all-exclusive experience is all about - fulfilling your every vacation desire.

Meal and beverage plans

All Inclusive Plan

24 hour all-inclusive food & beverage concept including selected premium cuts & spirits

Additional inclusions

WiFi throughout the property
Beach concierge and pool service
24 hour complimentary room service
Pool & Spa Concierge
Maid service twice daily including turn down service
Pillow menu
Personalized aromatherapy in room
Personalized mini bar in rooms
Nespresso machines in all suites

Upgrade your stay

Upgrade to Serenity Club ($)

Elevate your stay at Haven Riviera Cancun in one of the exclusive Serenity Club Oceanfront Suites with exclusive VIP amenities and services including:

Private check-in lounge experience with refreshing cocktail
Dedicated personal concierge service throughout your stay
Welcome amenity and a personalized appreciation letter
Luxurious King or two Queen beds with premium pillow menu
Personalized mini-bar, restocked daily
Access to the exclusive Serenity Club Lounge, a relaxing area with TVs, games and more, providing a selection of wines, premium spirits, and small bites throughout the day
Premium aromatherapy in each guest suite and Haven’s signature toiletries
Exclusive à la carte breakfast and lunch options, served at Vistas
Exclusive à la carte breakfast and dinner options, served at Tahani
10% discount on spa treatments
Complimentary green fees at El Tinto Golf Course, with cart included*
30-minute per stay hydrotherapy or sauna/steam circuit sessions at MySenses Spa**.

* Free green fees are complimentary for all guests of Haven Riviera Cancun. Guests staying in the Serenity Club for a minimum of 3-nights will also receive one (1) complimentary cart per round. If staying 4-7 nights, guests will enjoy (2) carts during their stay/play. Guests staying in the Serenity Club for 8 nights or longer will receive three (3) carts per stay/play.

** 1 session per person for guests who stay 4 nights or less. Two sessions per person for guests who stay 5 nights or more.

Check-in: 3:00 p.m.

Check-out: 12:00 p.m.

Number of rooms: 435

Number of restaurants: 8

Number of bars: 7

Best For...

Earn more with Aeroplan

Exclusive perks

Adults-only

Spa

Luxury

Wedding & honeymoons

Ecolabel hotels

LGBTQ2+ Resorts

Promotions

Golf

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Haven Rivirera Cancun is a 100% smoke free building. Smoking is permitted only in designated outdoor areas. Smoking is not permitted in guest rooms including balconies and terraces.

Haven Riviera Cancun Resort & Spa would like to share news of recent and upcoming enhancements.

Completed Projects:

1. New Convention Center: Completion of a state-of-the-art 20,000 sq. ft convention center, capable of hosting events ranging from 50 to 1200 attendees.

2. Serenity Club Section: Introduced the new Serenity Club exclusive section, featuring heated pools, the exclusive Tahani restaurant, a new reception lounge, and a private lounge area dedicated to Serenity Club guests.

3. Haven's Lobby Bar: Newly opened Haven's Lobby Lounge, offering a sophisticated ambiance with a bar, entertainment, and premium services.

Upcoming Enhancements from August 25 - September 20, 2024.

1. Haven's Pool Retiling: The round Haven's Pool will be enhanced with new tiling for a more rejuvenating swimming experience. During this time the opportunity will be taken to refresh Vista’s restaurant as well as Mistral, the beachfront burger bar. The main pools and Serenity Club pools will be open for guests in these categories.

2. Guest Suite Refresh: Guest suites in buildings 1 through 4 will be refreshed & revitalized to ensure a modern and comfortable stay. During this time, guests will be assigned their suites in building 5 through 8, according to room category reserved.

Special dining experiences have been planned during this time to include a delightful lunch buffet at the Vora Mar oceanfront restaurant, and installation of a new outdoor grill serving fresh grilled seafood, paella, burgers and other BBQ favorites. Additionally, Serenity Club guests can enjoy a bespoke poolside lunch service with a delightful special menu.

Rest assured, there is no heavy construction scheduled, no dust or any loud noises that may dampen the vacation experience. These are typical enhancments/refreshing of areas, undertaken during low season in order to continue to exceed guest expectations year after year.

Junior Suite Garden View

Meal plan: All Inclusive Plan

Room view: Garden view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 double sofa bed

Other areas: Living area.

Maximum occupancy: 3

Occupancy detail: 1 - 3 adults

Room service: 24-hour room service

Maid services: 2 times a day maid service

Room amenities:

Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Steam iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Junior Suite Partial Ocean View

Meal plan: All Inclusive Plan

Room view: Partial ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area.

Maximum occupancy: 2

Occupancy detail: 1 - 2 adults

Room service: 24-hour room service

Maid services: 2 times a day maid service

Room amenities:

Balcony with whirlpool tub, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Steam iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Junior Suite Partial Ocean View Double Beds

Meal plan: All Inclusive Plan

Room view: Partial ocean view

Air conditioning: Yes

Bedding: 2 double beds

Other areas: Living area.

Maximum occupancy: 3

Occupancy detail: 1 - 3 adults

Room service: 24-hour room service

Maid services: 2 times a day maid service

Room amenities:

Balcony with whirlpool tub, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Steam iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Pure Wellness Junior Suite Partial Ocean View

Meal plan: All Inclusive Plan

Room view: Partial ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1 - 2 adults

Room service: 24-hour room service

Maid services: 2 times a day maid service

Room amenities:

Balcony with whirlpool tub, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Steam iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Romance Junior Suite Partial Ocean View

Meal plan: All Inclusive Plan

Room view: Partial ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area.

Maximum occupancy: 2

Occupancy detail: 2 adults

Room service: 24-hour room service

Maid services: 2 times a day maid service

Room amenities:

Balcony with whirlpool tub, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Steam iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Junior Suite Swim-Out Garden View

Meal plan: All Inclusive Plan

Room view: Garden view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 double sofa bed

Maximum occupancy: 3

Occupancy detail: 1 - 3 adults

Room service: 24-hour room service

Maid services: 2 times a day maid service

Room amenities:

Terrace with direct pool access, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Steam iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Junior Suite Swim-Out Partial Ocean View

Meal plan: All Inclusive Plan

Room view: Partial ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1 - 2 adults

Room service: 24-hour room service

Maid services: 2 times a day maid service

Room amenities:

Terrace with direct pool access, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Steam iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Meal plan: All Inclusive Plan

Room view: Partial ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 1 - 2 adults

Room service: 24-hour room service

Maid services: 2 times a day maid service

Room amenities:

Terrace with direct pool access, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Steam iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

Meal plan: All Inclusive Plan

Room view: Partial ocean view

Air conditioning: Yes

Bedding: 2 queen-size beds

Maximum occupancy: 4

Occupancy detail: 2 - 4 adults

Room service: 24-hour room service

Maid services: 2 times a day maid service

Room amenities:

Terrace with direct pool access, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Steam iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Serenity Club Junior Suite Swim-Out Ocean Front

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 2

Occupancy detail: 2 adults

Room service: 24-hour room service

Maid services: 2 times a day maid service

Room amenities:

Terrace with direct pool access, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Steam iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Restaurants

8 dining options

Flavours - Buffet - International
Olios - À la carte - Mediterranean
Agua Bendita - À la carte - Mexican steakhouse
Satsu - À la carte - Asian
Vora Mar - À la carte - Italian Trattoria
Tahani - À la carte - International - Exclusive to Serenity Club guests
Vistas Restaurant - À la carte - Exclusive to Serenity Club guests serving breakfast and lunch
Mistral - Snack bar

Bars

7 bars

Pool Bar
Coffee bar
Nightclub
Swim-up Bar
Mixology Bar

Activities

Pools

4 pools, 1 over-sized whirlpool

Whirlpool
Outdoor pool

Motorized and non-motorized water sports

Scuba diving ($)
Watersports centre

Land activities

Cooking lessons
Board games
Tennis
Basketball
Cocktail lessons
Beach volleyball
Table tennis
Table games
Mixology

Entertainment

Live music
DJ parties
Macramé workshops

Golf

Golf available (more information in Promotion tab)

Health and Relaxation

Fitness centre
Spa ($)
Pilates class
Yoga

Other facilities & services

Dry cleaning
Wedding packages and services ($)
Beauty salon
Car rental service
Meeting facilities
Laundry service
Event catering and Banquet facilities
Temazcal experience
Resort boutique and shops

Environmental Sanitation Fees

Non-Smoking Policy

Haven Rivirera Cancun is a 100% smoke free building. Smoking is permitted only in designated outdoor areas. Smoking is not permitted in guest rooms including balconies and terraces.

Completed Projects & Upcoming Enhancement Project

Haven Riviera Cancun Resort & Spa would like to share news of recent and upcoming enhancements.

Completed Projects:

1. New Convention Center: Completion of a state-of-the-art 20,000 sq. ft convention center, capable of hosting events ranging from 50 to 1200 attendees.

3. Haven's Lobby Bar: Newly opened Haven's Lobby Lounge, offering a sophisticated ambiance with a bar, entertainment, and premium services.

Upcoming Enhancements from August 25 - September 20, 2024.

Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
Valid for travel completed by December 31, 2025

Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.

This resort includes the following perks:

US$100 resort credit
Priority luggage delivery

Valid for travel completed by October 31, 2024. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.

Adults-only

This resort accommodates guests aged 18+ or 21+ only.

Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Luxury

Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.

Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

Ecolabel hotels

This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council.

LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

Golf

Free green fees are complimentary for all guests of Haven Riviera Cancun.

Guests staying in the Serenity Club for minimum of 3-nights will also receive one (1) complimentary cart per room. If staying 4-7 nights, guests will enjoy (2) carts per room. Guests staying in Serenity Club for 8 nights or longer will receive three (3) carts per room. This offer is non-transferable.

Reservations for all tee times need to be prearranged with the Golf Concierge at the resort. Groups over 12 players and VIP arrangements are also available for an additional fee. Consult with the Golf Concierge. Transfers can also be arranged with the resort Golf Concierge.

Terms and Conditions:

Rates, terms and conditions only valid for El Tinto Golf Course at Cancun Country Club
Rounds of golf are per person and not transferable to other persons
Reservations to be made with the concierge of the hotel
Cancellations more than 24 hrs. in advance will have no penalty
Cancellations within 24 hrs. of Tee-time will have a penalty of $75 USD per person per round
Cart Fee to be paid at the Pro-Shop. Cart fee includes one bottle of water per guest, towel, 20 practice balls, golf tees and access to club facilities.
Prime Time Cart Fee Year Round $75.00 USD per person per round
Twilight Cart Fee Year Round $55.00 USD per person per round
Junior Cart Fee Year Round $40 USD per person per round
Rider Cart Fee Year Round $35.00 USD per person per round
Rental Clubs are available for $50.00 USD per set per person. These clubs are current professional models. Each player needs to play with their own set of clubs.
Rental shoes (Adidas) are available for $25.00 USD each player.
There is a mandatory dress code. 1) Polo type shirt with a collar. 2) Bermuda shorts or trousers (men). 3) Shorts/skirts or pants for ladies. Everyone requires suitable footwear. No t-shirts, tank tops, bathing suites, jeans/jean shorts
Transportation to the golf course is not provided, however the concierge can assist with those arrangements
Additional charges will be the responsibility of the guest.
Non-transferable and no cash value.
All prices are subject to change without prior notice.