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Dreams Natura Resort & Spa

 
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Location

  • Located in Riviera Maya
  • 16 kilometres from Cancun International Airport
  • Beachfront

 

Address

Sm 31, Mz 03, Lote 101-21, Km 332 Carretera Cancun-Tulum Benito Juarez, Puerto Morelos 77508, Mexico

Hotel Description

Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited-Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Play in the water park or enjoy the infinity pool.

Meal & beverage plans

All-inclusive - Unlimited-Luxury® 

  • Breakfast, lunch, snacks and dinner daily
  • Limitless access to gourmet à la carte dining options with reservations not required
  • Unlimited international and domestic beverages
  • Unlimited natural fruit juices, soft drinks and snacks
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • 24-hour room service

Additional inclusions

  • WiFi resort wide
  • 24-hour concierge service
  • Pool and beach wait service
  • Daily maid service
  • Theme parties, oceanfront bars and entertainment venues
  • Endless daytime activities and live nightly entertainment
  • No wristbands required
  • All taxes and gratuities
  • Explorer’s Club (ages 3-12)
  • Core Zone Teens Club (ages 13-17)

Upgrade to Preferred Club

Guests reserving a Preferred Club room category will enjoy enhanced amenities and services including:

  • Preferred Club suites in premium locations with amazing resort side ocean views
  • Upgraded bath amenities
  • Bathrobes and slippers
  • Upgraded mini-bar service (refreshed daily)
  • Pillow menu available upon request
  • Complimentary newspaper in-suite (English or Spanish) upon request.
  • Both rain shower and telephone shower heads
  • Bluetooth connected speakers in the bathroom
  • Daily maid and turn down service

Access to private Preferred Club Lounge

  • Concierge services
  • Personalized check-in and checkout\
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and fine liquors
  • Complimentary business center

Exclusive dining privileges

  • Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beah area

  • Beachside waiter service
  • Bali beds available (additional costs apply)
  • Beach concierge service
  • Pool concierge services

Exclusive Preferred Club Adults Only Pool

  • Access to private Preferred Club Lounge
  • Poolside snacks
  • Manatees swim-up bar

Exclusive spa privileges

  • 25 minute back massage in a shiatsu chair at Dreams Spa by Pevonia*
  • Additional 25% discount on spa treatments**

*One per person per stay (maximum for 2 guests, 16 years and older) **Not combinable with any other promotions or offers

Sip, Savor & See Dining Experience

As part of the privileges of Unlimited-Luxury®, guests of Dreams Natura Resort & Spa have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.

Note: Sip, Savor & See may be limited due to private events and resort buyouts.

Check-in: 15:00
Check-out: 11:00
Number of Rooms: 553
Number Of Floors: 8
Number Of Restaurants: 9
Number Of Bars: 6
Number Of Outdoor Pools: 4

Best For...

Family

Weddings & Honeymoons

Spa

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Promotions

Resort Coupons

Bonus Features

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Important Notes

Environmental Sanitation Fee: An Environmental Sanitation fee of $70 - $100 MXN (approximately $5 - $7 CAD) will be collected by all hotels in Cancun & Riviera Maya. This fee applies per ROOM per NIGHT and is payable by the guest directly to the hotel during their stay.  The fee is subject to change without prior notice and may vary depending on exchange rate.

 

Deal of the Day, Run of House or any other promotional room categories: are not combinable with resort coupons and/or any other added values such a wedding/anniversary amenities.

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Deal of the Day

Bed size(s): 1 king-size bed and sofa bed or 2 double beds
Room(s): Balcony or terrace; Bathroom with shower and double vanities; Living area
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart cable TV, Alarm clock radio with USB connection, Ceiling fan, Electronic laptop-size room safe, Coffee/tea maker, Hairdryer, Iron & ironing board, Mini-bar (refreshed daily), Daily maid service, Bath amenities

Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

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Junior Suite Tropical View Double

Bed size(s): 2 double beds
Room(s): Balcony or terrace; Tropical view; Bathroom with shower and double vanities; Living area
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart cable TV, Alarm clock radio with USB connection, Ceiling fan, Electronic laptop-size room safe, Coffee/tea maker, Hairdryer, Iron & ironing board, Mini-bar (refreshed daily), Daily maid service, Bath amenities

Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

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Junior Suite Tropical View King

Bed size(s): 1 king-size bed and a sofa bed
Room(s): Balcony or terrace; Tropical view; Bathroom with shower and double vanities; Living area
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart cable TV, Alarm clock radio with USB connection, Ceiling fan, Electronic laptop-size room safe, Coffee/tea maker, Hairdryer, Iron & ironing board, Mini-bar (refreshed daily), Daily maid service, Bath amenities

Occupancy: 1-3 adults; 2 adults and 2 children (Maximum occupancy of 4)

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Junior Suite Partial Ocean View Double

Bed size(s): 2 double beds
Room(s): Balcony or terrace; Partial ocean view; Bathroom with shower and double vanities; Living area
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart cable TV, Alarm clock radio with USB connection, Ceiling fan, Electronic laptop-size room safe, Coffee/tea maker, Hairdryer, Iron & ironing board, Mini-bar (refreshed daily), Daily maid service, Bath amenities

Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

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Junior Suite Partial Ocean View King

Bed size(s): 1 king-size bed and a sofa bed
Room(s): Balcony or terrace; Partial ocean view; Bathroom with shower and double vanities; Living area
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart cable TV, Alarm clock radio with USB connection, Ceiling fan, Electronic laptop-size room safe, Coffee/tea maker, Hairdryer, Iron & ironing board, Mini-bar (refreshed daily), Daily maid service, Bath amenities

Occupancy: 1-3 adults; 2 adults and 2 children (Maximum occupancy of 4)

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Junior Suite Ocean View Double

Bed size(s): 2 double beds
Room(s): Balcony or terrace; Ocean view; Bathroom with shower and double vanities; Living area
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart cable TV, Alarm clock radio with USB connection, Ceiling fan, Electronic laptop-size room safe, Coffee/tea maker, Hairdryer, Iron & ironing board, Mini-bar (refreshed daily), Daily maid service, Bath amenities

Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

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Junior Suite Ocean View King

Bed size(s): 1 king-size bed and a sofa bed
Room(s): Balcony or terrace; Ocean view; Bathroom with shower and double vanities; Living area
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart cable TV, Alarm clock radio with USB connection, Ceiling fan, Electronic laptop-size room safe, Coffee/tea maker, Hairdryer, Iron & ironing board, Mini-bar (refreshed daily), Daily maid service, Bath amenities

Occupancy: 1-3 adults; 2 adults and 2 child (Maximum occupancy of 3)

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Preferred Club Junior Suite Ocean View Double

Featuring exclusive Preferred Club amenities and services.

Bed size(s): 2 double beds
Room(s): Balcony with hot tub; Ocean view; Bathroom with rain shower and double vanities; Living area
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart cable TV, Alarm clock radio with USB connection, Ceiling fan, Electronic laptop-size room safe, Coffee/tea maker, Hairdryer, Iron & ironing board, Mini-bar (refreshed daily), Daily maid service, Bath amenities

Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

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Preferred Club Junior Suite Ocean View King

Featuring exclusive Preferred Club amenities and services.

Bed size(s): 1 king-size bed and a sofa bed
Room(s): Balcony with hot tub; Ocean view; Bathroom with rain shower and double vanities; Living area
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart cable TV, Alarm clock radio with USB connection, Ceiling fan, Electronic laptop-size room safe, Coffee/tea maker, Hairdryer, Iron & ironing board, Mini-bar (refreshed daily), Daily maid service, Bath amenities

Occupancy: 1-3 adults; 2 adults and 2 children (Maximum occupancy of 4)

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Preferred Club Junior Suite Ocean Front Double

Featuring exclusive Preferred Club amenities and services.

Bed size(s): 2 double beds 
Room(s): Balcony with hot tub; Ocean view; Bathroom with rain shower and double vanities; Living area
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart cable TV, Alarm clock radio with USB connection, Ceiling fan, Electronic laptop-size room safe, Coffee/tea maker, Hairdryer, Iron & ironing board, Mini-bar (refreshed daily), Daily maid service, Bath amenities

Occupancy: 1-3 adults; 3 adults and 1 child; 2 adults and 2 children, 1 adult and 3 children (Maximum occupancy of 4)

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Preferred Club Master Suite Ocean View

Featuring exclusive Preferred Club amenities and services.

Bed size(s): 1 king-size bed and a large L-shape sofa that fits 2
Room(s): Terrace with hot tub; Ocean views; Spacious bathroom with oversized rain shower and double vanities; Separate living area, dining table for 4 people
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart cable TV, Alarm clock radio with USB connection, Ceiling fan, Electronic laptop-size room safe, Coffee/tea maker, Hairdryer, Iron & ironing board, Mini-bar (refreshed daily), Daily maid service, Bath amenities, Scale, Full lenght mirror, Walk-in closet

Occupancy: 1-3 adults; 2 adults and 2 children (Maximum occupancy of 4)

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Preferred Club Master Suite Ocean Front

Featuring exclusive Preferred Club amenities and services.

Bed size(s): 1 king-size bed and a large L-shape sofa that fits 2
Room(s): Terrace with hot tub; Ocean front view; Spacious bathroom with oversized rain shower and double vanities; Separate living area, dining table for 4 people
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart cable TV, Alarm clock radio with USB connection, Ceiling fan, Electronic laptop-size room safe, Coffee/tea maker, Hairdryer, Iron & ironing board, Mini-bar (refreshed daily), Daily maid service, Bath amenities Scale, Full lenght mirror, Walk-in closet

Occupancy: 1-3 adults; 2 adults and 2 children (Maximum occupancy of 4)

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Family Junior Suite Ocean View

Room category consists of the Junior Suite Ocean View King connected with the Junior Suite Ocean View Double

Bed size(s): 1 king-size bed and 2 double beds
Room(s): Balcony or terrace; Partial ocean view; Bathroom with shower and double vanities; Living area
Air conditioning: Yes
Internet: WiFi

Room facilities:
Smart cable TV, Alarm clock radio with USB connection, Ceiling fan, Electronic laptop-size room safe, Coffee/tea maker, Hairdryer, Iron & ironing board, Mini-bar (refreshed daily), Daily maid service, Bath amenities

Occupancy: 4-5 adults; 5 adults and 1 child; 4 adults and 2 children; 3 adults and 3 children; 2 adults and 4 children (maximum occupancy of 6)

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Food & Drink

9 dining options

  • Barefoot Grill - Grilled snacks and barbeque served during the day
  • Bluewater Grill - Steakhouse served à la carte for lunch and dinner
  • Bordeaux - French cuisine served à la carte for dinner (Adults only 16+)
  • Coco Cafe / Dolce Ice Cream Parlor - Coffee, snacks and ice cream (open 24-hours)
  • El Patio - Authentic à la carte Mexican cuisine for dinner
  • Himitsu - Pan-Asian specialties à la carte for dinner
  • Oceana - Fresh seafood served à la carte for dinner
  • Portofino - Traditional Italian cuisine served à la carte for dinner
  • World Cafe - International buffet open for breakfast, lunch and dinner

6 bars and lounges

  • Barracuda - Pool and beach bar
  • Desires - Sports and disco bar
  • Manatees - Swim-up bar
  • Rendezvous - Lobby bar
  • Showtime - Theater bar
  • Sugar Reef - Poolside bar

Gluten-free and vegetarian menu options are available. All restaurants openings rotate throughout the week and the number of restaurants open for each meal is dependent upon occupancy levels.

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Activities

Pools

  • 3 pools including main pool, Activities infinity pool and Preferred Club adults only pool 
  • Children's splash pool
  • Children's Waterpark with spray jets, waterslides and giant splash bucket
  • Waterpark for guests of all ages with waterslide, closed tube waterslide and boat slide
  • Lazy River - 607 foot flowing pool, 2 splash buckets, palm tree water curtain
  • 2 whirlpools

Non-motoried water sports

  • Kayak tour
  • Snorkeling
  • Water volleyball
  • Introductory scuba demonstration in the pool
  • Scuba diving ($)

Land Activities

  • Rollglider aerial ride (ages 10-64)
  • Tennis court
  • Spanish lessons
  • Cooking and cocktail classes including wine and tequila tasting
  • Bocce
  • Horse shoes
  • Aqua-aerobics
  • Bingo
  • Dance lessons
  • Musical trivia
  • Ping Pong
  • Board games

Entertainment

  • Live musical performances
  • Stage shows

Explorer’s Club (ages 3-12)
At this fully supervised children's program, kids will enjoy the following activities:

  • Arts & Crafts
  • Playground
  • Indoor game room
  • Storytelling and music
  • Treasure hunts
  • Sandcastle contests
  • Board games and video games
  • Kids stage
  • Light snacks area for kids

Children must be fully potty-trained for admittance to the Explorer’s Club.

Core Zone Teens Club (ages 13-17)
At this supervised program, teens can meet each other and enjoy the following activities with no parents around:

  • Social events including disco mixers
  • Snack bar with non-alcoholic drinks and snacks
  • Video games: Xbox 360®, Wii® and Play Station®
  • Ping-pong
  • Billiard
  • Air Hockey
  • Football table
  • Adults are allowed when accompanying their children
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Health & Relaxation

  • Fitness centre
  • Yoga
  • Dreams Spa by Pevonia® ($)
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Other Services ($)

  • Discounted Green Fees at El Tinto and El Camaleón Mayakoba Golf Course
  • Chef's Table dining option
  • Beauty Salon
  • Laundry service
  • Babysitting service
  • Logo Shop
  • Currency exchange
  • Buisness center
  • Meeting and event coordinators
  • Wedding and honeymoon packages
  • Romantic dinners
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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available.

Please note that any discounts will be reflected in your final price at checkout.

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Weddings & Honeymoons

This resort offers discounted wedding and/or honeymoon packages and the services of a wedding coordinator. 

To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Resort Coupons

Book now for travel through December 22, 2023 and receive US$200 in Resort Coupons - per room, per stay!

Coupon values distributed as follows:

  • US$100 towards Spa treatments
  • US$60 towards romantic dining
  • US$40 towards wine purchases

Terms & Conditions:

$200 resort coupons include four coupons worth $10 each, two coupons worth $20 each, and three coupons worth $40 each.  Of these coupons, $100 can be used for spa treatment, $60 for romantic dining, and $40 for wine purchases.  Spa treatment coupons are broken down into one coupon worth $20 and two coupons worth $40.  Romantic dining coupons are broken down into one coupon worth $20 and one coupon worth $40.  Coupons for wine purchases are broken down into four $10 coupons.

Resort coupons for spa treatments are not combinable or valid for spa products at the Spa Boutique or 25-minute massages and treatments. Only one coupon can be redeemed per spa treatment.  Coupons for romantic dining are combinable up to $60 per romantic dining experience, but not valid for bottles of wine.  Romantic dinners are subject to availability and must be scheduled with concierge in advance.  $10 coupons for wine can be used at any of the restaurant on property.  They are not combinable – only one $10 coupon can be applied toward one bottle of wine. 

Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, gift shop purchases, boutique purchases, internet service (if applicable), marina services, dive shop, medical services, car rentals and travel agency services. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year’s Gala dinners. 

Resort coupons must be redeemed at the time of reservation or service. Resort coupons do not hold any cash or commercial value,  are not refundable and non-transferable. They are not accumulative and cannot be combined with any other promotion or special offers including, but not limited to spa treatment discounts, unless otherwise indicated in the promotion.  They are only valid during the original stay and cannot be deducted upon check out. Resort coupons are not applicable to group bookings.  Employees of tour operators and wholesalers do not qualify. This entire offer is based on availability and can be modified or closed out at any time.

Resort Coupons are not applicable when purchasing the Deal of the Day, Run of House or any other promotional room categories.

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Bonus Features

Valid for travel until October 31, 2023.

  • Preferred room location (Based on resort layout and room category reserved).
  • Early check-in/late checkout (subject to availability)
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