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La Casa De La Playa

 
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Location

  • 64 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Playa del Carmen
  • 100 km from the new Tulum International Airport
  • 12 kilometres minutes from Playa del Carmen

Address

Carretera federal Chetumal -Puerto Juárez, kilómetro 282, Lot 023, 2, 77710 Q.R., Mexico

Hotel description

LA CASA DE LA PLAYA, a home with a Mexican soul, nestled in the Mayan jungle next to one of the most iconic beaches in the world, where you will experience a deep sense of relaxation and fulfillment. Its 63 suites have their own personality, detailed with Mexican handcrafts, featuring private pools, cozy terraces and other amenities full of art and traditions.

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily
  • Buffet or à la carte restaurants
  • Unlimited alcoholic and non-alcoholic drinks
  • 24-hour room service

Additional inclusions

  • Daily activities and nighttime entertainment
  • Daily eco-friendly activities
  • WiFi throughout the property
  • Concierge Service
  • Luxury private transportation between Cancun Airport and hotel are provided by La Casa de la Playa
  • Guests of La Casa de La Playa have access to the facilities and services of its sister hotels Hotel Xcaret Arte and Hotel Xcaret Mexico (including the 21 restaurants and workshops)

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Amenities and Services

  • Check-in on the go
  • Welcome amenity
  • Pre-arrival Personal Angel service
  • Butler 24/7
  • Personal guest service
  • On-line concierge service
  • In room dining service twice a day
  • Cleaning service twice a day
  • Ironing service for 3 garments per day
  • 600 thread Egyptian cotton sheets
  • Pillow menu
  • Essence menu
  • Mexican coffee and tea service
  • Bottled water
  • Yoga mat
  • Access to the Muluk Spa hydro-therapy ritual
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 63
Number of restaurants: 4
Number of bars: 5

Best For...

Earn more with Aeroplan

Exclusive perks

Boutique

Spa

Wedding & honeymoons

Luxury

Ecolabel hotels

LGBTQ2+ Resorts

More

Important Notes

Please note that this resort does not allow any guests under the age of 16 years old.  (Adult Friendly 16+)

  • Unlimited access and luxury transportation to Grupo Xcaret parks and tours including: Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, Xenotes, Xel Ha (reservations required for Xel-Há, Xoximilco, Xavage and Xenotes)
  • Dinner in the Gran Tlachco Theatre - With backstage tour and ascent on a platform that takes you directly to the stage. The experience ends with a tasting menu and pairing while you enjoy the world famous México Espectacular show, a performance which has become a journey through the history of Mexico, its music, dance and traditions.
  • Private Dinner in a Cenote - A private, romantic dinner in a unique setting, deep inside the Rïo Azul Cenote. The dinner is accompanied by live jazz music
  • Dinner in the "Vino de Mexico Xcaret" Wine Cellar - a romantic evening in a magical, historical and aesthetic setting with warm lighting and the wines it treasures
  • Xpeleo - Expert guides take you on an exclusive and completely safe caving tour in recently discovered caverns. An adventure that will connect you with Mother Earth.
  • Underground River Swim - The experience begins with our shamanic purification ritual.
  • Purification Ceremony - in Garden of Harmony Enjoy a purification experience in a traditional ceremony while in harmony with nature, your feelings and your inner self, purifying your soul and spirit among the rainforest, cavern and cenotes – the hidden wonders of Xel – há.  
  • New Being Ceremony and Bonfire - In a ceremony where the sun and moon meet, give Thanks to mother nature for your being and renew your inner light, while surrounded by the sunset and magnificence of Xel – Há´s great cove.

*The experiences are subject to change without previous notice.

As part of the All-Fun Inclusive® concept, guests can now enjoy a day trip to Isla Mujeres.

Discover this charming island located off the coast of Cancun where you will find unique nature, a picturesque town and authentic Caribbean living.

This experience includes:

  • Round-trip private transportation from La Casa de la Playa to Embarcadero Isla Mujeres (pier at the Cancun Hotel Zone)
  • Ferry round-trip to Isla Mujeres on board the modern vessels by Xcaret Xailing
  • Isleños bus: City local bus that tours along with the island's most iconic spots
  • Access to the Scenic tower at the pier at the Cancun Hotel Zone
  • Exclusive special benefits at select restaurants/beach clubs on the island

Reservations for this tour must be made with the hotel's concierge.
*Food and beverage during the tour are not included.

These two new catamaran tours by Xcaret Xailing are designed to share gret moments on the high seas.  As the sun goes down, delight to the live tunes of a sax during Xunset Lovers or enjoy the beats of a trendy DJ in a Xunset Party. Both experiences include premium open bar and canapes.

Xunset Lovers sails on Mondays.  Xunset Party sails on Wednesdays & Fridays.  

  • Reservations are required in advance and can be made throught the Guest Service team/ Butler team only once on property (to assure that the tour takes place in case of weather conditions).
  • Pick up and drop off service for guests is available.
  • Canapés and premium open bar included during the tour.
  • A fee of $25 USD will be charged to the guests in case of no-show.
  • Comfortable beach clothing, sun hat/cap, sunglasses and chemical-free sunblock is recommended.  
  • Tour may be cancelled due to weather conditions or failure of reaching the minimum number of guests (10 people).  *Suject to change.

Xcaret Hotels have introduced a new No-Show Policy for their Parks.

A no-show fee of $25 USD will be charged to guests who do not request a cancellation with at least 24-hours advanced notice at the following parks:

Parks: Xoximilco, Xel-Ha, Xenotes, Xichen

For further assistance, guests can contact the Guest Services team at the hotel at: guestservice_cdlp@hotelxcaret.com

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Suite Wellness

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds
Other areas: Dining area, Work area with desk, Sitting area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Maid services: Daily maid service
Room amenities:
Terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom with tub and separate shower, Bathrobe available for your use.
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Suite Ocean View

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Dining area, Work area with desk, Sitting area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Maid services: Daily maid service
Room amenities:
Terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Suite Ocean View Wellness

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds
Other areas: Dining area, Work area with desk, Sitting area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Maid services: Daily maid service
Room amenities:
Terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Suite Ocean Front

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds
Other areas: Dining area, Work area with desk, Sitting area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Maid services: Daily maid service
Room amenities:
Terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Suite Ocean Front Wellness

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds
Other areas: Dining area, Work area with desk, Sitting area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Maid services: Daily maid service
Room amenities:
Terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Suite Beach Front

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds
Other areas: Dining area, Work area with desk, Sitting area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Maid services: Daily maid service
Room amenities:
Terrace, Air conditioning, TV, Telephone, In-room safe, Steam iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

4 dining options
  • Tuch de Luna - À la carte - Mexican
  • Estero - À la carte - Mexican/South American
  • Centli - À la carte - Southern Mexican
  • Lumbre - À la carte - Northern Mexican
  • Cafeteca - Cafe
  • Chocolateria - Candy boutique

Bars

5 bars
  • Tequileria
  • Lobby Bar
  • Cigar Bar

Activities

Pools

2 pools
  • Infinity pool
  • Outdoor pool

Motorized and non-motorized water sports

  • Kayak
  • Paddle board

Land activities

  • Arts and crafts
  • Bicycle
  • Hiking
  • Cultural activities
  • Exclusive activities with unlimited access to the natural parks of Grupo Xcaret: Xcaret, Xel-Há,  Xplor, Xplor Fuego, Xenses, Xoximilco, Xenotes, Xavage (with transportation included)

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Aerobics

Other facilities & services

  • Dry cleaning
  • Wedding packages and services ($)
  • Gift shop
  • Beauty salon
  • Library
  • Laundry service
  • Currency exchange service
  • Medical services
  • Barber shop
  • Catamaran Snorkel Tour
  • Xcaret Yacht tours
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Adult Friendly Resort

Please note that this resort does not allow any guests under the age of 16 years old.  (Adult Friendly 16+)

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Tailor-Made Experiences

  • Unlimited access and luxury transportation to Grupo Xcaret parks and tours including: Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, Xenotes, Xel Ha (reservations required for Xel-Há, Xoximilco, Xavage and Xenotes)
  • Dinner in the Gran Tlachco Theatre - With backstage tour and ascent on a platform that takes you directly to the stage. The experience ends with a tasting menu and pairing while you enjoy the world famous México Espectacular show, a performance which has become a journey through the history of Mexico, its music, dance and traditions.
  • Private Dinner in a Cenote - A private, romantic dinner in a unique setting, deep inside the Rïo Azul Cenote. The dinner is accompanied by live jazz music
  • Dinner in the "Vino de Mexico Xcaret" Wine Cellar - a romantic evening in a magical, historical and aesthetic setting with warm lighting and the wines it treasures
  • Xpeleo - Expert guides take you on an exclusive and completely safe caving tour in recently discovered caverns. An adventure that will connect you with Mother Earth.
  • Underground River Swim - The experience begins with our shamanic purification ritual.
  • Purification Ceremony - in Garden of Harmony Enjoy a purification experience in a traditional ceremony while in harmony with nature, your feelings and your inner self, purifying your soul and spirit among the rainforest, cavern and cenotes – the hidden wonders of Xel – há.  
  • New Being Ceremony and Bonfire - In a ceremony where the sun and moon meet, give Thanks to mother nature for your being and renew your inner light, while surrounded by the sunset and magnificence of Xel – Há´s great cove.

*The experiences are subject to change without previous notice.

Back to top

Xcaret Xailing

As part of the All-Fun Inclusive® concept, guests can now enjoy a day trip to Isla Mujeres.

Discover this charming island located off the coast of Cancun where you will find unique nature, a picturesque town and authentic Caribbean living.

This experience includes:

  • Round-trip private transportation from La Casa de la Playa to Embarcadero Isla Mujeres (pier at the Cancun Hotel Zone)
  • Ferry round-trip to Isla Mujeres on board the modern vessels by Xcaret Xailing
  • Isleños bus: City local bus that tours along with the island's most iconic spots
  • Access to the Scenic tower at the pier at the Cancun Hotel Zone
  • Exclusive special benefits at select restaurants/beach clubs on the island

Reservations for this tour must be made with the hotel's concierge.
*Food and beverage during the tour are not included.

Back to top

Xunset Party & Lovers Catamaran

These two new catamaran tours by Xcaret Xailing are designed to share gret moments on the high seas.  As the sun goes down, delight to the live tunes of a sax during Xunset Lovers or enjoy the beats of a trendy DJ in a Xunset Party. Both experiences include premium open bar and canapes.

Xunset Lovers sails on Mondays.  Xunset Party sails on Wednesdays & Fridays.  

  • Reservations are required in advance and can be made throught the Guest Service team/ Butler team only once on property (to assure that the tour takes place in case of weather conditions).
  • Pick up and drop off service for guests is available.
  • Canapés and premium open bar included during the tour.
  • A fee of $25 USD will be charged to the guests in case of no-show.
  • Comfortable beach clothing, sun hat/cap, sunglasses and chemical-free sunblock is recommended.  
  • Tour may be cancelled due to weather conditions or failure of reaching the minimum number of guests (10 people).  *Suject to change.
Back to top

No-Show Policy - Parks

Xcaret Hotels have introduced a new No-Show Policy for their Parks.

A no-show fee of $25 USD will be charged to guests who do not request a cancellation with at least 24-hours advanced notice at the following parks:

Parks: Xoximilco, Xel-Ha, Xenotes, Xichen

For further assistance, guests can contact the Guest Services team at the hotel at: guestservice_cdlp@hotelxcaret.com

Back to top

Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Back to top

Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

  • A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
  • Valid for travel completed by September 30, 2024 
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Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.

This resort includes the following perks:

  • US$60 Spa credit per suite per stay
  • US$100 credit towards photo session, valid per suite per stay

Valid for travel completed by October 31, 2024. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply. *Subject to availability

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Boutique

Indulge in small boutique resorts of 100 rooms or less for stellar attention to detail and service.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Luxury

Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.

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Ecolabel hotels

This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council. 

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LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

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