Impression Isla Mujeres by Secrets

Given its location on the island of Isla Mujeres, a boat transfer is required to take clients from the mainland to this resort.  Air Canada Vacations provides round trip transfers between Cancun International Airport and Marina Hacienda del Mar.  Guests will be picked up from (and returned to) the pier at Marina Hacienda del Mar and transported by boat across to Impression Isla Mujeres by Secrets.  These land and boat transfers are included in the package price.

Please contact the hotel directly at : reservations.seiim@secretsresorts.com to confirm your arrival (for purposes of boat transfer) and to advise of any special requests you would like them to be aware of in advance of your stay (eg. food allergies, dietary restrictions, etc...)

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

• The use of drones or artifacts that fly or float in or on the premises is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
   
• The wellbeing and comfort of our guests and colleagues is a top priority. Secrets Impression Isla Mujeres is a smoke-free property which prohibits the use of cigarettes, e-cigarettes, cigars, vape pens and tobacco pipes as well as other
  smoking devices while on the resort’s premises.

The minimum age at this resort is 18 years old. Proof of age will be required at time of check-in. Hotel has the right to refuse check-in to anyone that does not meet the minimum age requirement.

Deal of the Day, Run of House or any other promotional room categories are not combinable with resort coupons and/or any other added values such a wedding/anniversary amenities.

As part of the privileges of Endless Priviliges®, guests of  Impression Isla Mujeres by Secrets have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.

Note: Sip, Savor & See may be limited due to private events and resort buyouts.

Book now for travel through December 20, 2024 and receive US$200 in Resort Coupons - per room, per stay!

Coupon values distributed as follows:

• US$100 towards Spa treatments
• US$60 towards romantic dining
• US$40 towards wine purchases

$200 resort coupons include four coupons worth $10 each, two coupons worth $20 each, and three coupons worth $40 each.  Of these coupons, $100 can be used for spa treatment, $60 for romantic dining, and $40 for wine purchases.  Spa treatment coupons are broken down into one coupon worth $20 and two coupons worth $40.  Romantic dining coupons are broken down into one coupon worth $20 and one coupon worth $40.  Coupons for wine purchases are broken down into four $10 coupons.

Resort coupons for spa treatments are not combinable or valid for spa products at the Spa Boutique or 25-minute massages and treatments. Only one coupon can be redeemed per spa treatment.  Coupons for romantic dining are combinable up to $60 per romantic dining experience, but not valid for bottles of wine.  Romantic dinners are subject to availability and must be scheduled with concierge in advance.  $10 coupons for wine can be used at any of the restaurant on property.  They are not combinable – only one $10 coupon can be applied toward one bottle of wine. 

Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, gift shop purchases, boutique purchases, internet service (if applicable), marina services, dive shop, medical services, car rentals and travel agency services. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year’s Gala dinners. 

Resort coupons must be redeemed at the time of reservation or service. Resort coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not accumulative and cannot be combined with any other promotion or special offers including, but not limited to spa treatment discounts, unless otherwise indicated in the promotion.  They are only valid during the original stay and cannot be deducted upon check out. Resort coupons are not applicable to group bookings.  Employees of tour operators and wholesalers do not qualify. This entire offer is based on availability and can be modified or closed out at any time.

Resort Coupons are not applicable when purchasing the Deal of the Day, Run of House or any other promotional room categories.

Guests will receive the following privileges:

• Preferred room location
• Early check-in/check-out (subject to availability)

Valid for travel from November 01, 2023 and completed by October 31, 2024. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.